Back to school deals. This is enough for the kids and capping too
Existing - iD Mobile 500 mins, 500 MB, 5000 texts. iD have doubled the minutes of this plan - £3.99
New - iD Mobile 500 mins, 500 MB, 5000 texts. 30 day contract includes Data Rollover, Capping, Roaming - £3.99
For £3.99/mth you get 500 minutes (was 250), 5,000 texts and 500MB of 4G data on rollover. You can choose to limit your bill to no more than £5 over the tariff price. Also you can roll your unused data over into the next month. So use only 250mb one month and you'll have 750mb to use the next. No need to choose one over the other now! Capping, eu roaming and rollover included in this package.
*officially no tethering but iD say it uses allowances quicker so don't support it but will not kick you off if you do
All comments (62)
woldranger
11 Aug 17#1
OP, can you amend the title, they've doubled the minutes on this, not the overall allowance for texts and data.
MR1123
11 Aug 17#2
Looks like they need to double it a few more times. :fearful:
trivium to MR1123
11 Aug 17#8
buy the 4.99 one then you muppet
MR1123 to trivium
11 Aug 17#15
Why would I do that you imbecile
imak
11 Aug 17#3
How is this cold. Good deal OP. Everyone likes to pay stupid money for some only obviously
pcgamer2014
11 Aug 17#4
What is the network they use?
Mersey_Steve to pcgamer2014
11 Aug 17#5
Three
Steve1205 to pcgamer2014
11 Aug 17#6
They use Three.
iDmobile to pcgamer2014
15 Aug 17#37
Hi pcgamer2014, iD Mobile is a network in itself, however, we use the masts of Three. I hope this helps!
bigdarlodave
11 Aug 17#7
Poor deal, if they are looking to sell this as kid friendly they need to increase the data as this is all kids use these days, calls and texts are the lowest priority these days with all the apps that use data for calls and texts.
iDmobile to bigdarlodave
15 Aug 17#38
Hi bigdarlodave, we sell contracts to customers 18 years and over, we do not sell to children. Adults do often purchase contracts that they allow their children to use, and we do offer up to 6 GB of data for those customers who need a little more.
bigdarlodave to iDmobile
15 Aug 17#45
I never stated you sell to children, i merely stated that if this is designed for the kids as the title suggests then more data would be better. My comment relates to the deal posted and not you as a company, however if you are taking feedback, i can suggest that the £5 cap be reduced or cap the data as my son received the text stating he had used the data, stopped using it but because the cap only allows for a further 50mb he was charged £10 for 1.55GB data which is poor deal in todays standards. As you can possibly tell i am no longer with ID
iDmobile to bigdarlodave
18 Aug 17#47
Hi bigdarlodave, thanks for the feedback, we appreciate that shock data charges can be upsetting and will take this on board. We rely on customer feedback to improve out services and will pass your suggestion on.
MoogleV
11 Aug 17#9
Good deal, but I think they should reduce the minimum cap you can set. When the lowest cap you can set makes the contract more than double the price it doesn't really make it kid friendly.
iDmobile to MoogleV
15 Aug 17#39
Hi MoogleV, our contracts are sold to customers over 18 years; we appreciate that some Parents may purchase them for children to use and, in this situation, we advise Parents to download the iD Mobile App to their own phone to monitor their usage.
The cap cannot be set to lower than £5, however, mobile data can be turned off at the handset which means no extra charges can be incurred.
I checked the reviews for Vodafone, EE and O2 on trustpilot the other day, only EE had the same rating as ID, the others were a lower rating. Don't believe everything you see on the net, I've used them and they've been a good network to me.
Given that they both use the same network, it seemed a little concerning; the prices are low enough, so there must be issues be with customer service/billing/poor business practice.
I just wanted to make people aware of it so that they can decide for themselves with a little more caution.
vkash2236 to wh4t
13 Aug 17#34
uk.trustpilot.com/rev…com I'll think you'll find depending on where you look the ratings vary, as per the link, which is why I'm saying, don't just trust in what's written online, ask someone you know that uses the network or try it for a month or so (you only have to give them 30 days notice) and if you just based it on the ratings then there wouldn't be anyone using Vodafone or O2, based on trustpilot. Personally, I'd say ID have been great over the 2 years plus I've been using them and I would rather give my money to the smaller networks like ID or GiffGaff than the larger one's.
wh4t to vkash2236
14 Aug 17#35
Hmmm.. 25 reviews in your link vs. 5,588 in mine.. so yeah, they vary :neutral_face:
And it's Carphone Warehouse.. you're giving your money to Carphone Warehouse.
iDmobile to wh4t
15 Aug 17#40
Hi wh4t, is there any reason you feel this way? Can we help at all?
bubblentrouble
11 Aug 17#11
Fab thanks, I'm with them no problems and looking at getting a startup for the child to be able to contact me, this will do
R123SS
11 Aug 17#12
I got this deal for 1p more you get 1gb data, 1000 minutes and unlimited texts. Still available as well i think.hotukdeals.com/dea…e=2. 12 month contract though
And Virgin Mobile who use EE. My partners dad is on VM and can't get a signal so was looking to switch to this......which has been this deal/price for a while now, at least a month lol.
vkash2236 to bex85
11 Aug 17#20
I switched from Virgin Mobile to ID a couple of years ago and have never looked back. ID are far and away superior in service.
muckspreader1
11 Aug 17#14
Been this for the past mi the or so. Theve also doubled the mins on the other tariffs.
kevinyork
11 Aug 17#18
Been with ID for over a year. Had some issues initially with the porting and registering to use their App however signal coverage has been good as it defaults to EE if no Three signal. I was on their £5 per month contract and switched over a month back when these new higher allowance tariffs came in. No problem switching, just one phone call.
Aldnoah to kevinyork
11 Aug 17#24
How did you find out it defaults to EE? I've just switched to ID from GiffGaff and ported my number no issues. Took less than a day. Had some issues with the 4G on the first day. Could only get 3G signal but it fixed itself. GiffGaff was charging £10 for 2GB 500/Unlimited. Now I'm on 4GB 1000/Unlimited (It's 5000 but cmon now...) for £9 with D-Rollover.
kevinyork to Aldnoah
12 Aug 17#32
I didn't know it would until I kept noticing EE on my mobile at times, especially at home where the indoor signal on Three isn't great.
acm20001
11 Aug 17#19
500MB wont be enough for any child alive, plus net £8pm 3.5GB is more like it
repouk
11 Aug 17#22
iD = CarPhoneW*nkhouse = automatic downvote.
:face_with_monocle:
iDmobile to repouk
15 Aug 17#41
Hi repouk, can we help with anything? What is the reason you feel this way?
repouk to iDmobile
15 Aug 17#44
Your appalling customer service.
iDmobile to repouk
18 Aug 17#48
Hi repouk, can you give us some more information about what happened? We would like to make sure we offer fantastic customer service at all times and we're disappointed that this wasn't your experience.
lloyddowell to repouk
1 Sep 17#54
Why is that??
jimjim79
11 Aug 17#23
I play £5 a month on ID and get the following:
2000 mins 5000 txt 2GB Data
I got this deal via retentions team when I called to get a pac code.
Levente.Bodor
11 Aug 17#25
don't ever use ID mobile . Their customer service is terrible, they promise things which they never deliver on
Anon32 to Levente.Bodor
11 Aug 17#26
Yeah i asked for a trip to barbados and some girls but they failed to deliver. Just can't belive it
iDmobile to Levente.Bodor
15 Aug 17#42
Hi Levente.Bodor, we are disappointed to hear that you have had a poor Customer Service experience. Can you advise a little further on what happened, so we can investigate this?
blitzmmccv
11 Aug 17#27
500MB 4G Data will go nowhere. I use about 3.5GB per month.
MrPuddington
11 Aug 17#28
How do you get through a month with 500MB of data? They should have rather doubled the data, I think.
ruffedgrouse
11 Aug 17#29
Scum company. As always, I warn people to read what their customers think about them first:
Hi ruffledgoose, we're sorry to ehar you feel this way. Can you explain a little further as to why you feel so negatively about iD Mobile? We love to hear feedback from our Customers so we can use this to improve our services.
pantaiema
11 Aug 17#30
It is decent, but not a bargain compared to previous deal.
End of July - early August, Plusnet is offering 1.5GB data + 1000min + 1000 texts for £5.00
Dusty
12 Aug 17#31
TPO have double data and unlimited texts. Granted, some say they are a crappy bunch to deal with but still a better deal..
silverback1
14 Aug 17#36
I have just swapped over to id and read through all the customer reviews.The complaints where mainly about the high cost if you exceed your data limit personally I have my data switched off unless I need to use it. They charge 30p to send an email with emojis
noeltech2000
16 Aug 17#46
id mobile ...Beware.. poor customer service . watch your credit rating ...etc
fiqqer to noeltech2000
19 Sep 17#62
Not just poor customer service - incompetent - after requesting termination of contract and paying for 2 additional months they still did nothing and were still taking money via direct debit. I refused to pay and they then took £130 from my bank account and gave me a bad credit rating which has affected it badly and I will continue to suffer for the next 5 years. This for a £5 deal. This feels like a burglary to me.
Spies
22 Aug 17#49
Example of iDMobile customer service, phoned up to upgrade my plan, got put on the one I requested but they missed out rollover, phoned several times to get it added and was told to phone back the next day (twice) eventually was told to change my plan in 30 days (standard time it takes to change to another plan), I made it clear I wasn't happy and was assured I would get a call back from a manger - which never happened. Ended up changing to the same plan 30 days later but this time using the website and the plan upgrade went fine.
So all in all, as long as you never have a problem and don't need to talk to CS they're great, otherwise, good luck.
ViRuSJ
23 Aug 17#50
Seriously do not join this network, i have been with them 2 year contract all was going fine. Decided to go into a 1 month rolling contract after a couple days decided to leave ID and this is what is happening when i tried to cancel :
Sorry for capitals for some reason when i copied and pasted from my Trustpilot review it went like that.
23RD
AUGUST:
TOLD I AM WITHIN MY 30 DAY CANCELLATION
PERIOD WITH ID AND THAT THE CANCELLATIONS I MADE HAD FAILED AND GUESS WHAT I
CAN NOW INSTANTLY I GET TRANSFERRED TO COMPLAINTS DEPARTMENT... DON'T HAVE TO
WAIT 7 DAYS NOW AS I WAS TOLD ON THE 22ND (CANCELLATIONS DEPARTMENT),
Update : 1 hour and 3 minutes into the call i am now told they cannot cancel a £5 1 month rolling i have to revert back to a my old contract meaning the 24 month contract and they want to charge me the price of that contract which is £12.50 a month contract and that they will have to change that over which will take whenever apparently they dont know then i need to give them another 30 days notice to cancel...........REALLY ID Your company is a total joke!!!!!!!!!!!
PASSED TO (COMPLAINTS DEPART) WHO
NOW WANT TO PASS ME BACK TO TECHNICAL SUPPORT WHO HAVEN’T CANCELLED IT IN THE
FIRST PLACE Then get told i am being put on hold which so far is 10 minutes and
the phone call in total is 40 minutes now
22ND
AUGUST:
GET TOLD ITS A 14 DAY RETURN
POLICY NOT A 30 DAY COMPLAINT RAISED BUT TAKES 7 DAYS TO GET BACK TO ME STILL NO
CANCELLATION (CUSTOMER SERVICE DEPARTMENT)
15TH
AUGUST: SPOKE TO SUNDI
TOLD I AM WITHIN MY 30 DAY
CANCELLATION PERIOD WITH ID AND ITS BEEN CANCELLED AND ID HAVE CONFIRMATION ...
WHICH I DIDN'T GET (CANCELLATIONS DEPARTMENT)
11TH
AUGUST:
TOLD I AM WITHIN MY 30 DAY
CANCELLATION PERIOD WITH ID AND ITS BEEN CANCELLED (CANCELLATIONS DEPARTMENT)
ZeroEx
1 Sep 17#51
For people 25 or under - check out Vodafone's new network "Voxi". £10/month gets you unlimited minutes/texts and unlimited social media data usage (Facebook, Snapchat, Instagram, messenger, WhatsApp etc). (2GB on anything else). It's a top-up like giffgaff and 30 day rolling.
jaydeeuk1
1 Sep 17#52
Added to basket. Glad I read the comments first! Never closed a website so quickly.
Will stick to my three PAYG sim.
braddock71
1 Sep 17#53
i've recently got 1500 minutes, unlimited texts and 1GB data on Virgin mobile for £4 a month, monthly rolling contract (mentioned the deal on three which was £5, i think - no longer available. am sure if you mention the ID deal, they will match). I am a Virgin Media customer also.
MrMoneySavingExpert
1 Sep 17#55
Considering my parents top up £10 a month on O2! this is a cracking deal and they don't have a need for the 500mb data as they don't have smartphones. Heat added
preecey to MrMoneySavingExpert
1 Sep 17#57
I hope your parents' phones are 3G capable, not 2G only. The reason being is that Three and iD SIMs won't work in 2G only phones.
MrMoneySavingExpert to preecey
1 Sep 17#58
I believe they're 2G but would that matter if they don't use the internet? :thinking:
preecey to MrMoneySavingExpert
1 Sep 17#59
Unfortunately it does matter - Three and iD don't permit the use of their SIMs in any 2G device, regardless of whether you plan to use the internet or not.
Three actually doesn't have a 2G network anyway, except in rare circumstances where there isn't a 3G or 4G signal and it piggybacks on EE's 2G network.
Your best bet would be to choose another network that allows 2G devices.
That's pretty much any other UK network, including Virgin, Asda, Plusnet and BT.
MrMoneySavingExpert to preecey
1 Sep 17#60
Thank you for your help! This news is completely new to me haha :-)
Curious13
1 Sep 17#56
Will this be suitable for use in a tab?
OMGRTFM
2 Sep 17#61
NO NO NO UNDER NO CIRCUMSTANCES GO WITH THE **** COMPANY TO EXIST SINCE UMBRELLA COROPORATION.. I took out a SIM only deal with them to cancel it 7 days later, due to crap coverage in my area. Agreed on the phone and within t&cs this could be done without any issue. I destroyed the sin and I cancelled the direct debit but without telling me they continued to bill me. I called them 9 times over a 5month period each time took 30mins to get through to someone who had no idea to deal with my case. Each then told me not to worry it would be sorted. Then they set the debt collectors on me for £25 I didn't owe them. After more phone calls and still no resolution, slaying them on Facebook and Twitter was the only way they would sort it. A **** COMPANY with a shocking attitude towards customers. So with all the time equalling a full days work and the stress of debt collectors they refused to offer me any compensation... use Plusnet they are cheaper and their customer service is amazing.
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Opening post
For £3.99/mth you get 500 minutes (was 250), 5,000 texts and 500MB of 4G data on rollover. You can choose to limit your bill to no more than £5 over the tariff price. Also you can roll your unused data over into the next month. So use only 250mb one month and you'll have 750mb to use the next. No need to choose one over the other now! Capping, eu roaming and rollover included in this package.
*officially no tethering but iD say it uses allowances quicker so don't support it but will not kick you off if you do
All comments (62)
The cap cannot be set to lower than £5, however, mobile data can be turned off at the handset which means no extra charges can be incurred.
Don't believe everything you see on the net, I've used them and they've been a good network to me.
Given that they both use the same network, it seemed a little concerning; the prices are low enough, so there must be issues be with customer service/billing/poor business practice.
I just wanted to make people aware of it so that they can decide for themselves with a little more caution.
I'll think you'll find depending on where you look the ratings vary, as per the link, which is why I'm saying, don't just trust in what's written online, ask someone you know that uses the network or try it for a month or so (you only have to give them 30 days notice) and if you just based it on the ratings then there wouldn't be anyone using Vodafone or O2, based on trustpilot.
Personally, I'd say ID have been great over the 2 years plus I've been using them and I would rather give my money to the smaller networks like ID or GiffGaff than the larger one's.
And it's Carphone Warehouse.. you're giving your money to Carphone Warehouse.
:face_with_monocle:
2000 mins
5000 txt
2GB Data
I got this deal via retentions team when I called to get a pac code.
facebook.com/idm…age
So all in all, as long as you never have a problem and don't need to talk to CS they're great, otherwise, good luck.
Sorry for capitals for some reason when i copied and pasted from my Trustpilot review it went like that.
23RD AUGUST:
TOLD I AM WITHIN MY 30 DAY CANCELLATION PERIOD WITH ID AND THAT THE CANCELLATIONS I MADE HAD FAILED AND GUESS WHAT I CAN NOW INSTANTLY I GET TRANSFERRED TO COMPLAINTS DEPARTMENT... DON'T HAVE TO WAIT 7 DAYS NOW AS I WAS TOLD ON THE 22ND (CANCELLATIONS DEPARTMENT),
Update : 1 hour and 3 minutes into the call i am now told they cannot cancel a £5 1 month rolling i have to revert back to a my old contract meaning the 24 month contract and they want to charge me the price of that contract which is £12.50 a month contract and that they will have to change that over which will take whenever apparently they dont know then i need to give them another 30 days notice to cancel...........REALLY ID Your company is a total joke!!!!!!!!!!!
PASSED TO (COMPLAINTS DEPART) WHO NOW WANT TO PASS ME BACK TO TECHNICAL SUPPORT WHO HAVEN’T CANCELLED IT IN THE FIRST PLACE Then get told i am being put on hold which so far is 10 minutes and the phone call in total is 40 minutes now
22ND AUGUST:
GET TOLD ITS A 14 DAY RETURN POLICY NOT A 30 DAY COMPLAINT RAISED BUT TAKES 7 DAYS TO GET BACK TO ME STILL NO CANCELLATION (CUSTOMER SERVICE DEPARTMENT)
15TH AUGUST: SPOKE TO SUNDI
TOLD I AM WITHIN MY 30 DAY CANCELLATION PERIOD WITH ID AND ITS BEEN CANCELLED AND ID HAVE CONFIRMATION ... WHICH I DIDN'T GET (CANCELLATIONS DEPARTMENT)
11TH AUGUST:
TOLD I AM WITHIN MY 30 DAY CANCELLATION PERIOD WITH ID AND ITS BEEN CANCELLED (CANCELLATIONS DEPARTMENT)
Will stick to my three PAYG sim.
Three actually doesn't have a 2G network anyway, except in rare circumstances where there isn't a 3G or 4G signal and it piggybacks on EE's 2G network.
Your best bet would be to choose another network that allows 2G devices.
That's pretty much any other UK network, including Virgin, Asda, Plusnet and BT.
I took out a SIM only deal with them to cancel it 7 days later, due to crap coverage in my area. Agreed on the phone and within t&cs this could be done without any issue. I destroyed the sin and I cancelled the direct debit but without telling me they continued to bill me. I called them 9 times over a 5month period each time took 30mins to get through to someone who had no idea to deal with my case. Each then told me not to worry it would be sorted.
Then they set the debt collectors on me for £25 I didn't owe them. After more phone calls and still no resolution, slaying them on Facebook and Twitter was the only way they would sort it. A **** COMPANY with a shocking attitude towards customers. So with all the time equalling a full days work and the stress of debt collectors they refused to offer me any compensation... use Plusnet they are cheaper and their customer service is amazing.