Update: Make sure you cancel or renegotiate before the price nearly doubles after 12 months. See chat transcript below.
To get this deal you need to use the voucher code MOVETOSIMO which will give a £3 discount at the checkout. If you don't have an EE PAYG SIM and feel guilty about using the code, buy an EE PAYG SIM from a pound shop.
On many EE deals, BT Sport is an additional £5 per month. The 24 months of BT Sport in this deal is worth £120. It is worth noting that you apparently can't Chromecast with the EE BT Sport package like you can with the BT Internet version.
On BT Mobile, max speed, still not as fast as this, is an extra £4.
The roaming including the US and Canada is great.
Apple Music saves you £60 on six months of Spotify, etc.
TCB is offering £35 which effectively reduces the cost to about £14 but will it pay out with the code? The amount of cashback from Quidco is unclear but they will match TCB at least. It is certainly worth a go.
If you want 20GB at lower speed (still the same speed as faster BT Mobile with the £4 surcharge) without the roaming in US/Canada and with just three months BT Sport, use this code with the 20GB package on the same page for £20.99. TCB is offering £50 cashback but again, there is doubt about whether it will pay out.
Cashback or not, these are very good deals.
For me the 12GB edged it.
Top comments
musical
5 Jun 173#42
Make sure you negotiate a new deal or leave before the price goes up after 12 months. Very underhand imo:
This chat transcript is worth reading:
Info: Welcome to EE. A Sales Advisor will be with you shortly. Please note they do not have access to existing customer details and cannot process upgrades or queries related to an existing EE account. If you have a query of this nature please contact customer services on 150 or 07953 966 250 from your EE handset.
Info: All agents are currently assisting other customers. Thank you for your patience.
Info: You are now chatting with Pearl.
Pearl: Thank you for contacting EE, UK's biggest, fastest and most reliable network. I am Pearl and how can I help you with your order?
Musical: Can you tell me what happens to the £19.99 SIMO 12GB when the 12 months are up? Does the price stay at £19.99?
Pearl: Hi Musical,
Pearl: I'd be happy to help you with that
Pearl: Once the 12 months contract ends the monthly charge will go back to it's original price of £32.99 a month. You will have the option to upgrade, downgrade or cancel the contract anytime by serving 30 days cancellation period.
Musical: It doesn't say that ANYWHERE on the website, does it?
Pearl: I understand but the discount is only for 12 months contract term.
Musical: But it doesn't say it is a discount and doesn't say the price will increase at 12 months, does it?
Musical: I am going to report EE to Trading Standards and OFCOM.
Musical: How can you put up prices to a price you haven't declared?
Musical: Please can you log this as a formal complaint?
Musical: And pass on to a senior manager.
Pearl: I understand but as per our information the charges go back to it's original charge once the contract ends. You can certainly check that by contacting our customer service team on 07953 966 250 through an alternate number or land line.
Musical: The original charge is not declared.
Pearl: Please give me a moment while I find this information for you
Musical: It doesn't say £32.99 reduced to £19.99, does it?
Musical: Anywhere?
Musical: So, how would anybody know?
Musical: It is illegal.
Musical: Please confirm that you are putting in a complaint and escalating via managers.
Musical: The implication is that you are getting 12GB of data on the 3GB tariff price of £19.99.
Musical: I stress again, not declaring the price is £32.99 is illegal.
Musical: I found out by asking you.
Pearl: I understand, please allow me a moment to check that for you.
Musical: Get somebody to email me and send a copy of this transcript to [email protected]
Musical: You can go through the entire purchasing process and be unaware the price will nearly double at 12 months.
Musical: That's illegal.
Musical: And dishonest.
Musical: I am going to inform Trading Standards and OFCOM.
Musical: Might go to the media too.
Musical: Disgusting, frankly.
Pearl: Thank you for your patience, Musical. In the checkout step it states the original price of the SIM as ''12M SIM 4GEE 20GB £36.99" and under monthly charge it gives the charge due to offer as £23.99.
Pearl: I understand it is not stated on the website that the charge goes back to it's original price after discount, I shall escalate this to my Superior.
Musical: Make sure they email me. Totally misleading.
Musical: So, can the £32.99 be avoided? Do you have to give 30 days notice?
Musical: Can you get a PAC in month 12?
Pearl: We do not have the authorization to emails as a part of live chat term. I'd recommend you to get in touch with our customer service team on 07953 966 250 for any complains and I shall also escalate this to my Superior and technical team.
Musical: But you can give your superior my email address, can you?
Musical: I am logging this chat transcript in any case.
Pearl: You would be charged the remaining months contract if you wish to cancel a 12 months contract early, once the contract is cancelled or ended after 12 months, you can get a PAC code to keep your number.
Musical: No, how do I cancel at the end of the 12 month contract with a PAC so I never pay the £32.99? Does that make sense?
Musical: Or would I have to pay a month at £32.99?
Pearl: Sure, you can serve the 30 days cancellation period on 11th month of your contract so it would be cancelled once the 12th month ends. Then you can get PAC code to keep the number.
Musical: thanks.
Pearl: You're welcome!
Musical: Make sure you pass on my email address to your superior.
Musical: Must be bad to work for a dishonest firm.
All comments (70)
spannerzone
4 Jun 171#1
well if it works it's an excellent deal!
puddles9999
4 Jun 17#2
Cold got 30 gigs for this 2 months ago and 12 months apple music for £16 a month on 12 month contract with EE
nublets2k to puddles9999
4 Jun 17#4
\x0d\x0a\x0d\x0aWas that retentions?
spannerzone to puddles9999
4 Jun 171#12
That's great, be a pal and let us know how we can get that deal, or better still can you post it? cheers
spannerzone to puddles9999
4 Jun 172#23
So existing contract (presumably?) getting a special retentions deal. Yeah I can see why you'd vote this deal (for new customers) cold, makes perfect sense.
Today is opposite day right? :smile:
I guess those people that got the T-Mobile 12 month free mobile phone deal about 3 years ago are also voting this cold.
united4eva to puddles9999
9 Jun 17#67
can I borrow your time machine?
Hapzy
4 Jun 17#3
Hope there's an offer like this when my contract ends
teerex
4 Jun 171#5
Good deal
puddles9999
4 Jun 17#6
I did not add that.
slaha11
4 Jun 17#7
not bad price if you consider that it's not retention. Otherwise EE charges ridiculous like £15 for 500 mb data! hilarious!
W1zz to slaha11
4 Jun 17#14
Just upgraded to 7gb data, unlimited text and talk for £13.99. Was on 4gb at £8.99 but upgraded to the Max plan to get the data included for Orlando and Ibiza holidays. Was going to go down the £25 for 30 days Three feel at home route, but the upgrade worked out cheaper. Contracts up again in October.
Silhouette
4 Jun 171#8
No, it was BS.
30GB Data contract for £16. Roflcopter
Krinkle
4 Jun 17#9
When you say 24 months of BT sport, is that just for viewing on your phone or can you get it on your TV?
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
To get this deal you need to use the voucher code MOVETOSIMO which will give a £3 discount at the checkout. If you don't have an EE PAYG SIM and feel guilty about using the code, buy an EE PAYG SIM from a pound shop.
On many EE deals, BT Sport is an additional £5 per month. The 24 months of BT Sport in this deal is worth £120. It is worth noting that you apparently can't Chromecast with the EE BT Sport package like you can with the BT Internet version.
On BT Mobile, max speed, still not as fast as this, is an extra £4.
The roaming including the US and Canada is great.
Apple Music saves you £60 on six months of Spotify, etc.
TCB is offering £35 which effectively reduces the cost to about £14 but will it pay out with the code? The amount of cashback from Quidco is unclear but they will match TCB at least. It is certainly worth a go.
If you want 20GB at lower speed (still the same speed as faster BT Mobile with the £4 surcharge) without the roaming in US/Canada and with just three months BT Sport, use this code with the 20GB package on the same page for £20.99. TCB is offering £50 cashback but again, there is doubt about whether it will pay out.
Cashback or not, these are very good deals.
For me the 12GB edged it.
Top comments
This chat transcript is worth reading:
Info: Welcome to EE. A Sales Advisor will be with you shortly. Please note they do not have access to existing customer details and cannot process upgrades or queries related to an existing EE account. If you have a query of this nature please contact customer services on 150 or 07953 966 250 from your EE handset.
Info: All agents are currently assisting other customers. Thank you for your patience.
Info: You are now chatting with Pearl.
Pearl: Thank you for contacting EE, UK's biggest, fastest and most reliable network. I am Pearl and how can I help you with your order?
Musical: Can you tell me what happens to the £19.99 SIMO 12GB when the 12 months are up? Does the price stay at £19.99?
Pearl: Hi Musical,
Pearl: I'd be happy to help you with that
Pearl: Once the 12 months contract ends the monthly charge will go back to it's original price of £32.99 a month. You will have the option to upgrade, downgrade or cancel the contract anytime by serving 30 days cancellation period.
Musical: It doesn't say that ANYWHERE on the website, does it?
Pearl: I understand but the discount is only for 12 months contract term.
Musical: But it doesn't say it is a discount and doesn't say the price will increase at 12 months, does it?
Musical: I am going to report EE to Trading Standards and OFCOM.
Musical: How can you put up prices to a price you haven't declared?
Musical: Please can you log this as a formal complaint?
Musical: And pass on to a senior manager.
Pearl: I understand but as per our information the charges go back to it's original charge once the contract ends. You can certainly check that by contacting our customer service team on 07953 966 250 through an alternate number or land line.
Musical: The original charge is not declared.
Pearl: Please give me a moment while I find this information for you
Musical: It doesn't say £32.99 reduced to £19.99, does it?
Musical: Anywhere?
Musical: So, how would anybody know?
Musical: It is illegal.
Musical: Please confirm that you are putting in a complaint and escalating via managers.
Musical: The implication is that you are getting 12GB of data on the 3GB tariff price of £19.99.
Musical: I stress again, not declaring the price is £32.99 is illegal.
Musical: I found out by asking you.
Pearl: I understand, please allow me a moment to check that for you.
Musical: Get somebody to email me and send a copy of this transcript to [email protected]
Musical: You can go through the entire purchasing process and be unaware the price will nearly double at 12 months.
Musical: That's illegal.
Musical: And dishonest.
Musical: I am going to inform Trading Standards and OFCOM.
Musical: Might go to the media too.
Musical: Disgusting, frankly.
Pearl: Thank you for your patience, Musical. In the checkout step it states the original price of the SIM as ''12M SIM 4GEE 20GB £36.99" and under monthly charge it gives the charge due to offer as £23.99.
Pearl: I understand it is not stated on the website that the charge goes back to it's original price after discount, I shall escalate this to my Superior.
Musical: Make sure they email me. Totally misleading.
Musical: So, can the £32.99 be avoided? Do you have to give 30 days notice?
Musical: Can you get a PAC in month 12?
Pearl: We do not have the authorization to emails as a part of live chat term. I'd recommend you to get in touch with our customer service team on 07953 966 250 for any complains and I shall also escalate this to my Superior and technical team.
Musical: But you can give your superior my email address, can you?
Musical: I am logging this chat transcript in any case.
Pearl: You would be charged the remaining months contract if you wish to cancel a 12 months contract early, once the contract is cancelled or ended after 12 months, you can get a PAC code to keep your number.
Musical: No, how do I cancel at the end of the 12 month contract with a PAC so I never pay the £32.99? Does that make sense?
Musical: Or would I have to pay a month at £32.99?
Pearl: Sure, you can serve the 30 days cancellation period on 11th month of your contract so it would be cancelled once the 12th month ends. Then you can get PAC code to keep the number.
Musical: thanks.
Pearl: You're welcome!
Musical: Make sure you pass on my email address to your superior.
Musical: Must be bad to work for a dishonest firm.
All comments (70)
Today is opposite day right? :smile:
I guess those people that got the T-Mobile 12 month free mobile phone deal about 3 years ago are also voting this cold.
30GB Data contract for £16. Roflcopter