Make sure you negotiate a new deal or leave before the price goes up after 12 months. Very underhand imo:

This chat transcript is worth reading:

Info: Welcome to EE. A Sales Advisor will be with you shortly.  Please note they do not have access to existing customer details and cannot process upgrades or queries related to an existing EE account. If you have a query of this nature please contact customer services on 150 or 07953 966 250  from your EE handset.
Info: All agents are currently assisting other customers. Thank you for your patience.
Info: You are now chatting with Pearl.
Pearl: Thank you for contacting EE, UK's biggest, fastest and most reliable network. I am Pearl and how can I help you with your order?
Musical: Can you tell me what happens to the £19.99 SIMO 12GB when the 12 months are up? Does the price stay at £19.99?
Pearl: Hi Musical,
Pearl: I'd be happy to help you with that
Pearl: Once the 12 months contract ends the monthly charge will go back to it's original price of £32.99 a month. You will have the option to upgrade, downgrade or cancel the contract anytime by serving 30 days cancellation period.
Musical: It doesn't say that ANYWHERE on the website, does it?
Pearl: I understand but the discount is only for 12 months contract term.
Musical: But it doesn't say it is a discount and doesn't say the price will increase at 12 months, does it?
Musical: I am going to report EE to Trading Standards and OFCOM.
Musical: How can you put up prices to a price you haven't declared?
Musical: Please can you log this as a formal complaint?
Musical: And pass on to a senior manager.
Pearl: I understand but as per our information the charges go back to it's original charge once the contract ends. You can certainly check that by contacting our customer service team on 07953 966 250 through an alternate number or land line.
Musical: The original charge is not declared.
Pearl: Please give me a moment while I find this information for you
Musical: It doesn't say £32.99 reduced to £19.99, does it?
Musical: Anywhere?
Musical: So, how would anybody know?
Musical: It is illegal.
Musical: Please confirm that you are putting in a complaint and escalating via managers.
Musical: The implication is that you are getting 12GB of data on the 3GB tariff price of £19.99.
Musical: I stress again, not declaring the price is £32.99 is illegal.
Musical: I found out by asking you.
Pearl: I understand, please allow me a moment to check that for you.
Musical: Get somebody to email me and send a copy of this transcript to [email protected]
Musical: You can go through the entire purchasing process and be unaware the price will nearly double at 12 months.
Musical: That's illegal.
Musical: And dishonest.
Musical: I am going to inform Trading Standards and OFCOM.
Musical: Might go to the media too.
Musical: Disgusting, frankly.
Pearl: Thank you for your patience, Musical. In the checkout step it states the original price of the SIM as ''12M SIM 4GEE 20GB £36.99" and under monthly charge it gives the charge due to offer as £23.99.
Pearl: I understand it is not stated on the website that the charge goes back to it's original price after discount, I shall escalate this to my Superior.
Musical: Make sure they email me. Totally misleading.
Musical: So, can the £32.99 be avoided? Do you have to give 30 days notice?
Musical: Can you get a PAC in month 12?
Pearl: We do not have the authorization to emails as a part of live chat term. I'd recommend you to get in touch with our customer service team on 07953 966 250 for any complains and I shall also escalate this to my Superior and technical team.
Musical: But you can give your superior my email address, can you?
Musical: I am logging this chat transcript in any case.
Pearl: You would be charged the remaining months contract if you wish to cancel a 12 months contract early, once the contract is cancelled or ended after 12 months, you can get a PAC code to keep your number.
Musical: No, how do I cancel at the end of the 12 month contract with a PAC so I never pay the £32.99? Does that make sense?
Musical: Or would I have to pay a month at £32.99?
Pearl: Sure, you can serve the 30 days cancellation period on 11th month of your contract so it would be cancelled once the 12th month ends. Then you can get PAC code to keep the number.
Musical: thanks.
Pearl: You're welcome!
Musical: Make sure you pass on my email address to your superior.
Musical: Must be bad to work for a dishonest firm.

well if it works it's an excellent deal!

Cold got 30 gigs for this 2 months ago and 12 months apple music for £16 a month on 12 month contract with EE

Hope there's an offer like this when my contract ends

Good deal

I did not add that.

not bad price if you consider that it's not retention. Otherwise EE charges ridiculous like £15 for 500 mb data! hilarious!

No, it was BS.

30GB Data contract for £16. Roflcopter

When you say 24 months of BT sport, is that just for viewing on your phone or can you get it on your TV?

...hmm, so I'd have to factor in the price of a Chromecast...I s'pose there's virtually no chance of it being in HD either?

Fake news

You're right. You can't Chromecast it with an EE package like you can with BT Internet. Sorry. I've deleted the original comment.

Can I port my 3 network number does anyone know?

Yes rang up and asked after 12 hours on the phone over a week and I quick email to the CEO. Sorted

You can't use the BT sport directly with Chromecast but just cast your whole screen when playing the app

Code seems to work with most sim only problem few

Sorry. Code seems to work on most sim only plans

That's why you voted cold? Nobody else could probably get the deal you got, hell it probably doesn't even exist anymore.

This damn place sometimes i swear.

Going to go in store tomorrow to see if they will match

I can't see the deal - the only Max plans are with phones?!

So tempted to switch to EE from three. Are there any data restrictions when roaming; ie them blocking you using whatsapp/messenger/facetime calling or tethering, and can you use 4G and LTE when abroad?

can anyone link me to the list of roaming countries included?

Shame you can't combine this with student discount

Voted hot.

how reliable is EE? Ive heard negative things about them. Is it worth sticking with them?

How does the BT Sports for 24 months work when the contract is only for 12 months? Must you keep the package for the higher price the final 12 months for BT Sports to continue working or will it continue so long as the app is still on your phone?

I am with 3, get 30gb and unlimited texts and 600 minutes for £16 and partner gets 8gb data and unlimited texts and minutes for £12 - This seems a good deal, be aware partner was on ee before and moved due to cost of additional data - think I was paying £5 for 4gb extra with 3 - ee are expensive at 500mb a time and have to be used in 24hrs not the remainder of the month like 3. That said 12gb no doubt is enough for most so it should not be an issue.

Isn't it possible to cast your screen and then go into the app?

I've just got 30GB data only sim for £20.70. 12 month contract and a sim for my phone for £21 which has 20GB data, unlimited calls/texts.

Vodafone has been getting sucked dry by buying Hutchison India ever since, Voda AU was on its knees but 50% owned Hutchison made it invest, Vodafone UK is just a pound cash cow for Vodafone Group.

Make sure you negotiate a new deal or leave before the price goes up after 12 months. Very underhand imo:

This chat transcript is worth reading:

Info: Welcome to EE. A Sales Advisor will be with you shortly.  Please note they do not have access to existing customer details and cannot process upgrades or queries related to an existing EE account. If you have a query of this nature please contact customer services on 150 or 07953 966 250  from your EE handset.
Info: All agents are currently assisting other customers. Thank you for your patience.
Info: You are now chatting with Pearl.
Pearl: Thank you for contacting EE, UK's biggest, fastest and most reliable network. I am Pearl and how can I help you with your order?
Musical: Can you tell me what happens to the £19.99 SIMO 12GB when the 12 months are up? Does the price stay at £19.99?
Pearl: Hi Musical,
Pearl: I'd be happy to help you with that
Pearl: Once the 12 months contract ends the monthly charge will go back to it's original price of £32.99 a month. You will have the option to upgrade, downgrade or cancel the contract anytime by serving 30 days cancellation period.
Musical: It doesn't say that ANYWHERE on the website, does it?
Pearl: I understand but the discount is only for 12 months contract term.
Musical: But it doesn't say it is a discount and doesn't say the price will increase at 12 months, does it?
Musical: I am going to report EE to Trading Standards and OFCOM.
Musical: How can you put up prices to a price you haven't declared?
Musical: Please can you log this as a formal complaint?
Musical: And pass on to a senior manager.
Pearl: I understand but as per our information the charges go back to it's original charge once the contract ends. You can certainly check that by contacting our customer service team on 07953 966 250 through an alternate number or land line.
Musical: The original charge is not declared.
Pearl: Please give me a moment while I find this information for you
Musical: It doesn't say £32.99 reduced to £19.99, does it?
Musical: Anywhere?
Musical: So, how would anybody know?
Musical: It is illegal.
Musical: Please confirm that you are putting in a complaint and escalating via managers.
Musical: The implication is that you are getting 12GB of data on the 3GB tariff price of £19.99.
Musical: I stress again, not declaring the price is £32.99 is illegal.
Musical: I found out by asking you.
Pearl: I understand, please allow me a moment to check that for you.
Musical: Get somebody to email me and send a copy of this transcript to [email protected]
Musical: You can go through the entire purchasing process and be unaware the price will nearly double at 12 months.
Musical: That's illegal.
Musical: And dishonest.
Musical: I am going to inform Trading Standards and OFCOM.
Musical: Might go to the media too.
Musical: Disgusting, frankly.
Pearl: Thank you for your patience, Musical. In the checkout step it states the original price of the SIM as ''12M SIM 4GEE 20GB £36.99" and under monthly charge it gives the charge due to offer as £23.99.
Pearl: I understand it is not stated on the website that the charge goes back to it's original price after discount, I shall escalate this to my Superior.
Musical: Make sure they email me. Totally misleading.
Musical: So, can the £32.99 be avoided? Do you have to give 30 days notice?
Musical: Can you get a PAC in month 12?
Pearl: We do not have the authorization to emails as a part of live chat term. I'd recommend you to get in touch with our customer service team on 07953 966 250 for any complains and I shall also escalate this to my Superior and technical team.
Musical: But you can give your superior my email address, can you?
Musical: I am logging this chat transcript in any case.
Pearl: You would be charged the remaining months contract if you wish to cancel a 12 months contract early, once the contract is cancelled or ended after 12 months, you can get a PAC code to keep your number.
Musical: No, how do I cancel at the end of the 12 month contract with a PAC so I never pay the £32.99? Does that make sense?
Musical: Or would I have to pay a month at £32.99?
Pearl: Sure, you can serve the 30 days cancellation period on 11th month of your contract so it would be cancelled once the 12th month ends. Then you can get PAC code to keep the number.
Musical: thanks.
Pearl: You're welcome!
Musical: Make sure you pass on my email address to your superior.
Musical: Must be bad to work for a dishonest firm.

I'm paying £13 with virgin for 5000 minutes unlimited text 20gb 4g rollover data don't need sports and roamong

In store Northern Ireland same tariff £15.99

So im already with ee and due an upgrade. Do i need to ring up ee and tell them i want the deal or cancel my account and sign up again?

I get 25gb for £15 with ee., unlimited everything 15gb EU data, bt sport etc etc

will this work if youre already with ee? i have a sim only deal already but im due for an upgrade now. Do i ring them and change to this deal or do i have to leave ee and sign up again?

Just trying to help someone out who may live in Northern Ireland but seems to generate stupid comments

I got a phone call from EE last week telling me that my two business sim only lines were up for renewal and they offered unlimited minutes and texts and 8gb for £9+VAT and 20gb for £13+VAT which also included BT Sport and EU roaming (although roaming will be added to all tariffs from 15th June anyway).

It's hard to get decent deals on business tariffs and these seem inline with the best of the personal tariffs so I was impressed at being offered this without asking and took them up on it.

As for BT Sport, it's a bit disappointing as the only thing of interest to me on there is the MotoGP and that is available to watch live when it's on but it's not on catchup and I'm rarely available to watch it live.

You can't watch the catch up content via the website with EE's BT Sport addon.

You can only watch via the BT Sport app and I didn't think you could cast it to another screen however you can download the Windows 10 app and watch live TV on a PC hooked to an external screen.

I'm on a 2015 EE retention plan 5gb data unlimited mins/texts but no apple music of bt sport. How do I get this deal?

guess once PAYG, you can port out to another provider, e.g. lebara or giffgaff, and then port back to this PAYM. that way you can still keep your original number.

They seem to have now added:

Note: This offer is only available to existing pay as you go customers who have been with us for three months or more.

(I'm sure it didn't say that earlier)

No, it didn't. But how do they check? They don't ask for a PAYG SIM number.

I ordered one earlier today , only realised now it's gone down to £16.69 :smiley:

Can someone explain the EE speeds on different plans? Or is it just marketing talk?

Some plans are the "fastest EE speeds". Others are "up to 60mbps". Does/Can EE cap speeds at an individual account level?

When I was on EE PAYG I'd sometimes get 60/70/80 down.

I went on live chat and they said the exact opposite that it will stay at the same price on a rolling contract, it won't change price unless I want to go to another plan.

Yeah, I went through the order process and there doesn't seem to be any checks whatsoever.

Anyone ever tried ordering a multi line sim intended for existing customers as a new customer?

I'm on month 14 of my 12 month sim only 16GB plan which is discounted from £35 to £19, the discounts are still active, as are the ones for other people who also took the deal. So ymmv I guess.

I spoke to customer services earlier who confirmed that the £13 discount on the full price of £32.99 will be carried over after 12 months. The same applied to the £3.30 discount if you've ordered the SIMO plan as an additional line making the monthly cost £16.69 per month.

Sim arrived today, just trying to get my number ported today. Hopefully works in time before I fly to New York tomorrow morning.

How can i get this as an existing PAYM customer?

From my experience expect a whole world of problems in trying to get this deal as a NEW customer. I've FINALLY got the deal but not after making numerous phone calls, one call involved cancelling an additional sim only contract undertaken by ee without my knowledge.

Received the first bill today, a couple of days after getting this deal and receiving the SIM. Stated £19.99 and so I spent a good half an hour on the phone and needed to email them a printout of the checkout confirmation before they said that they applied the discount. I still cannot understand how they could make this mistake after all the cofirmations stating a monthly payment of 16.99 including VAT.

And who wants to watch sport on their phone..!!!!

so, any chance cashback would work if I use this code?

topcashback giving £45 at the moment.