You can get the Unlimited Infinity 1 package which includes up to 52mb unlimited use, along with unlimited weekend calls for £28.99pm on a 12 month contract (£59.99 setup and router fee applies).
The kicker is, you are also eligible for a £200 pre-pay Mastercard after sign up, effectively giving you the package for £17.32 a month including the set up fees! Bargain :innocent:
I am sure there are stories about all providers but BT are just horrendous - lovely people, always very pleasant on the phone but they cannot sort out the many problems that their system creates. All support can do is offer apologies and make a note, and then nothing happens.
Henlans to madscientis
14 Mar 1715#50
Starts tommorow.. dont you read?
poison3k
14 Mar 1714#27
Wouldn't renew with BT if it was free!!!
I had problems with Sky fibre before I switched but nothing that compares to the problems with BT.
I'm only naming a couple of issues as my hands would start to hurt from all the typing! Double billing for the first three months, each time told it wouldn't happen again!, cancelling services on the day of activation just because they felt like it, internet went down for the two weeks at christmas, which means the tv stops working too...
Family and friends have had issues as well so its not just us.
stay away from BT!
terriclarkfan
28 Apr 176#1427
@genk It's against my religion to pay a fee. :smile:
All comments (1496)
tek-monkey
14 Mar 17#1
Currently £120 quidco but it expires at midnight, so will have to see what else kicks in then.
Henlans
14 Mar 175#2
I managed to get the £90 cb and £150 g/c
when you get the g/c I registered it and then paid the BT bill with it. you can also pay the £59 on the first bill too..
so if the £120 still kicks in thats £10 a month.. very hooooooooot good deal!
after 12 months move back to sky and grab the reward too.. been doing this for years.
dc100
14 Mar 1757#3
I am sure there are stories about all providers but BT are just horrendous - lovely people, always very pleasant on the phone but they cannot sort out the many problems that their system creates. All support can do is offer apologies and make a note, and then nothing happens.
Henlans to dc100
14 Mar 171#4
Mine went smooth.. never had any issue. internet was down for 4 hours once sky removed and got a txt from bt to say its working and it was.
Njgallier to dc100
14 Mar 17#65
Could not agree more! Just left BT in the last few days because of recent price increases, years of problems and unethical ways they use to get their hands on your money!
benlondon to dc100
14 Mar 171#67
there will always be people who have the same experience with other providers, every single deal like this regardless of provider gets the same comments, "this company is rubbish", "avoid this company"
yes people have issues, some will always have issues whoever they choose to use for internet
remember your experiences are not representative of everyone, I have never had an issue with BT, I also never had an issue with Virgin when I was with them
nexus76 to dc100
14 Mar 17#69
if you ever have an issue with BT about services then make a complaint and get it escalated as i have done many times and all times i have had excellent service and forms of compensation. If you dont use the complaints service and get it escalated then never expect a resolution. I have had over £300 in account credits and 2 MasterCard loaded with £100 because of minor faults and misinformation's. Saying that there broadband sucks for online gaming the only reason i use broadband.
tazinio to dc100
14 Mar 17#90
I'll second that, I'm with them now, absolute shocking customer service.
I made a huge complaint due to a disastrous setup process. In the end they offered me £2 compensation for the delay.
If you can get a good deal and get lucky with an easy setup process then fair enough. Just hope you don't have any problems. Good luck when you have to call them to cancel, that's another story.
ICANBUILDASPACESHIP to dc100
14 Mar 17#122
10000% Agree, I have an ongoing nightmare with BT spanning 4 months and counting! The number of hours of calls, missed call backs etc are honestly shocking considering this is BT for goodness sake! TalkTalk have 10 times better customer service!
Cyrus to dc100
15 Mar 17#153
Cant be worse than talktalk whos customers contact details got hacked and now they (including me) get calls from indians who want you to connect to teamviewer so they can "fix your internet connection" aka infect your machine to steal more data. Top tip: if you want them to stop calling as muchm tell them you only have an ipad in the house, as they cant do much with that.
seaniboy to dc100
15 Mar 17#170
BT are horrific, everyone I know who has had them says so, my experience also and those around me. I've just lodged a complaint with Ofcom they kept telling me from June 2016 for overcharging was sorted, still is not, they also with 30 days notice of April 2nd charges are billing everyone FULL price final bills till contract end date that is moving to the Sky/MSE £64 deal. Complaints India is just a outsourced company that's is there to hinder customers, go straight to Ofcom people and lodge a official complaint if they do not resolve a issue and further complaint within 5 days. I would go for this deal if not for Sky £64 because I am clued up but forget it if you find BAD customer care intolerable to deal with, it's almost like the old standard of 3UK third party care staff deal with BT complaints.
Heat anyway OP!
GeniusGizmo to dc100
15 Mar 17#296
The worst company I have EVER dealt with. I don't say that lightly. I would recommend Virgin over BT any day of the week for Fibre speeds. In fact I would pay more for Virgin Fibre if it were in my area just to save myself the hassle of dealing with BT. I'm voting cold for this reason, RUN!
664737 to dc100
15 Mar 17#324
Yeah, bla bla bla.
scrumpypaul
14 Mar 172#5
just had an email from sky to tell me the BroadBand and line rental charges are increasing. time to change methinks
dangerm55 to scrumpypaul
14 Mar 17#36
Exactly why I'm here too!
Just had it in writing that I will count as a new customer for BT (though I only moved from them to Sky for another deal after BT put up the prices back in June last year...)!
remondo to scrumpypaul
15 Mar 17#262
This happens yearly with BT too.
dean026 to scrumpypaul
15 Mar 17#304
Yeah but they'll still be cheaper than BT
hooray.henry
14 Mar 171#6
Smokin !!
tek-monkey
14 Mar 171#7
In my experience the problem is openreach, not BT. I know openreach are also BT but it's a seperate company, and you end up dealing with those muppets no matter who you use (unless its cable).
Magnets
14 Mar 17#8
Is this for new customers only or can you extend/renew a current contract and get this deal?
Henlans to Magnets
14 Mar 171#9
must be a new account. so use a new email address.
xCxS to Magnets
15 Mar 17#226
Had this exact conversation with BT yesterday and in no uncertain terms I was told to either cancel and reapply (the £60 connection fee still applies) or look elsewhere!
I asked if there were loyalty bonuses and got told no. Seems crazy.
... AND THE SALES REP OF THE YEAR GOES TO...
jaques_kalis
14 Mar 171#10
Really hot. I switched to BT in Nov with 125 GC and 130 Qudco. No problems since then. I must say BT smart hub is really very good. Prior to BT I had sky and TT. I would always struggle for range / speed in first floor bedrooms. I also tried my own Dual band Asus / TP link routers, they were only marginally better.
But since I got BT smart hub, I get really good range in all rooms, speed drop with the distance is very minimal. I removed all the range extenders etc. Just for smart hub itself, I feel it's worth it.
Scottola to jaques_kalis
14 Mar 17#72
I have to say this is my eperience so far too. I came from Sky and even with an ASUS standalone good router, the BT hub is much better at range and speed, I've uplugged my repeaters as well. I'm pretty close to the exchange, but the speed on BT is so much better as well for me.
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
You can get the Unlimited Infinity 1 package which includes up to 52mb unlimited use, along with unlimited weekend calls for £28.99pm on a 12 month contract (£59.99 setup and router fee applies).
The kicker is, you are also eligible for a £200 pre-pay Mastercard after sign up, effectively giving you the package for £17.32 a month including the set up fees! Bargain :innocent:
£28.99 *12 = £347.88 + £59.99 = £407.87
£407.87 - £200 (pre-pay) = £207.87 / 12 =£17.32pm!
You also get free BT call protect with every package, and should you need more minutes:
Unlimited Evening and Weekend calls can be added for £3.50/month
Unlimited Anytime Calls can be added for £8.50/month
Other packages available:
Broadband + Unlimited Weekend Calls - £24.99pm + £150 Reward Card
Unlimited Broadband + Unlimited Weekend Calls - £23.99 + £150 Reward Card
Infinity 1 + Unlimited Weekend Calls - £29.99 + £200 Reward Card
Unlimited Infinity 2 (upto 76mb) + Unlimited Weekend Calls - £44.99 + £200 Reward Card
TV packages also available HERE
Top comments
I had problems with Sky fibre before I switched but nothing that compares to the problems with BT.
I'm only naming a couple of issues as my hands would start to hurt from all the typing! Double billing for the first three months, each time told it wouldn't happen again!, cancelling services on the day of activation just because they felt like it, internet went down for the two weeks at christmas, which means the tv stops working too...
Family and friends have had issues as well so its not just us.
stay away from BT!
All comments (1496)
when you get the g/c I registered it and then paid the BT bill with it. you can also pay the £59 on the first bill too..
so if the £120 still kicks in thats £10 a month.. very hooooooooot good deal!
after 12 months move back to sky and grab the reward too.. been doing this for years.
yes people have issues, some will always have issues whoever they choose to use for internet
remember your experiences are not representative of everyone, I have never had an issue with BT, I also never had an issue with Virgin when I was with them
I made a huge complaint due to a disastrous setup process. In the end they offered me £2 compensation for the delay.
If you can get a good deal and get lucky with an easy setup process then fair enough. Just hope you don't have any problems. Good luck when you have to call them to cancel, that's another story.
Heat anyway OP!
Just had it in writing that I will count as a new customer for BT (though I only moved from them to Sky for another deal after BT put up the prices back in June last year...)!
I asked if there were loyalty bonuses and got told no. Seems crazy.
... AND THE SALES REP OF THE YEAR GOES TO...
But since I got BT smart hub, I get really good range in all rooms, speed drop with the distance is very minimal. I removed all the range extenders etc. Just for smart hub itself, I feel it's worth it.