Gearbest are a aweful company to deal with
You will wait ages for your order , customer service will lie to you over and over
Then they will offer to credit your account instead of refund you
God help you if you ever have a problem. With your item , you're screwed
I know this is a deal site but on this occasion cheapest isn't the best
Gearbest = Avoid

Comes with 5.0 but was officially upgraded to 6.0 in August

Buyer Beware !

I am an owner of the Zenfone2, and despite having 4GB RAM, it is poorly made quite likely why it is not officially sold in the UK.

Here are my experiences:

1. Dead pixel whilst under warranty - Asus refused to fix claiming that it's within tolerance. Samsung or most mainstream manufacturers would have fixed.

2. Android 6 "official" update released having waited for months, but infested with bugs, See their release page - Consequently Asus have had no confidence to release this update over the air (OTA) so the Android 6 update needs to be manually downloaded and run !

3. Very poor battery life - Unbelievable battery drain - comparing with my old Samsung and other smartphones. An internet search will reveal that this is extremely commonplace compared to other phones !

P.S. Gearbest's Zenfone2 is more than likely the Chinese version - This may not work with some UK operators.

I'll chew my hands off before I buy anything from Amazon ever again; one of their 'genius' courier (yes, Amazon Logistics) delivered a £150 phone and a radio my partner ordered on the same day to the totally wrong address and it took Amazon the better part of a week to figure this out.. bunch of useless ****..

I wouldn't have been so **** off but right towards the end of their week-long "48 hour " investigation this smug **** "Rahul" started condescendingly asking me "How could your partner sign for YOUR phone, how would the courier or the person at the other flat know their name?" - when I quoted her unique order ID# to him it wiped the smug **** eating grin off his face; I think he added a little common sense and realised what had happened... anyway, as I said the **** nerve of their 'support' team is appalling.


I've heard equally negative things about John Lewis too which worries me, although £130 from Very sounds very tempting :stuck_out_tongue: I'll be sure to check it out, thanks friend for the heads up :smiley:


Edit: lol, I assumed you were talking about the ZenFone 2 - funnily enough (if you can call it that..) that is pretty much the EXACT same phone I ordered from Amazon (and Amazon managed to f**kup with delivering).


Also that phone has more issues than me.

Comes with 5.0 but was officially upgraded to 6.0 in August

An interesting piece of kit but zero information/pictures on the Windows installation. It also says that any upgrades invalidates the warranty, does this also include the standard Windows updates that MS push out?

It's a bit weird that the reviews I've found so far so not mention Windows at all! More investigation after some sleep I think :smile:

I'm confused??? Surely this phone runs on Android?

Good find, just bought a oneplus two, but I would of seriously of considered one of these, as I researched and seriously considered one last year.

but it doesnt have LTE 800 spectrum (voda,o2)

One thing worth mentioning on the site they quote 2 different models of the phone, which is odd, first one quoted is the top of the range one, next one quoted is the lower slower model, bit of a mixed message spec wise

According to GSMArena, the Z3560 1.8Ghz is the 2GB model, you only get 4GB with the Z3580 2.8Ghz. Which is this?