I've just come off the phone with Sky asking them for a box with more storage than my 2 year old 500GB Sky+ HD box. After giving me their spiel about Sky Q for £199 and falling on deaf ears, the assistant was able to offer me a swap of my old box for a reconditioned 2TB model for £15 + £15 courier delivery, which I consider a very good deal.
FYI the assistant had to trick the system into thinking I already had a 2TB box, but he assured me that this was still a normal procedure rather than a dodge under the table deal - worth finding out for yourself.
Let me know how you get on in the comment section.
I have currently also no "invoice" to prove this, but I'll update with it, if or when I receive one.
Edit: member confirmed comes with 3 months warranty on the reconditioned hardware.
UPDATE: Initially marked as anecdotal, but now confirmed success by several members. And remember, if at first you don't succeed, brush yourself off and try again :wink: - success seem to depend on the person you reach. Some of us had to call three/four times
Top comments
fisco2001
12 Oct 165#4
He had a Sky HD now has 2TB so just plug and play no need for Engineer, This is SKY HD not Sky Q
jans
13 Oct 163#121
Wasn't me you responded to, but I've had the same info in a USwitch email and when you click on the link it gives you more info:
What difference would it make to the deal if they offered the 2Tb box for £30 with free delivery?
All comments (161)
sebrichter
12 Oct 161#1
By the way, I think the best way to success would be to tell them that you're aware of the practice and that you know someone that was offered it. They can't play dumb this way and would have to make up an excuse why i deserve this "deal" and you don't. Fingers crossed.
Zontes to sebrichter
12 Oct 16#15
What number or department did you call?
cullies
12 Oct 161#2
Did you have to sign up for another 12 months?
sebrichter to cullies
12 Oct 16#8
No
gosrani
12 Oct 16#3
they have to send out sky engineer to adjust/replace the LNB on satellite dish. If they have tricked the system into thinking you already have 2T Sky Q box then they may not send out an engineer. This may mean you may not get the full functionality.
At a guess this maybe the ability to record 4 programs and watch the 5th.
fisco2001
12 Oct 165#4
He had a Sky HD now has 2TB so just plug and play no need for Engineer, This is SKY HD not Sky Q
cfbc to fisco2001
12 Oct 16#28
What do you do with all the recordings on your original box? :smiley::disappointed:
maano001
12 Oct 162#5
Voted hot. Thanks so much for the post :smiley: My old 500gb box is always running at 5% or below and I'm always deleting programmes I want to keep. Just called up and got the same offer, 2TB box for £30. There was some initial resistance with the person tell me there aren't any boxes left, but I pushed on quoting that I had read someone had got one just an hour ago. Anyway thanks again OP. Was looking to get a 2tb box off ebay, but doubt I would have got one for £30.00
acd2
12 Oct 16#6
Gosrani I think they are just upgrading the sky+ hd box to a 2TB sky+ hd box and not the Sky Q upgrade therefore nothing has to be done to the LNB/Dish as it still only uses two feeds.
sebrichter to acd2
12 Oct 16#10
Yes. Not Sky q box.
Sambat
12 Oct 16#7
£15 postage is a bit excessive
mcormack to Sambat
12 Oct 16#11
Think I'll pick mine up.
sebrichter to Sambat
12 Oct 162#12
I agree but when looking at the total cost I'm very happy with the upgrade cost for 4x the storage.
sebrichter
12 Oct 16#9
I'm so glad you managed to get it :smiley: sharing the love
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Opening post
FYI the assistant had to trick the system into thinking I already had a 2TB box, but he assured me that this was still a normal procedure rather than a dodge under the table deal - worth finding out for yourself.
Let me know how you get on in the comment section.
I have currently also no "invoice" to prove this, but I'll update with it, if or when I receive one.
Edit: member confirmed comes with 3 months warranty on the reconditioned hardware.
UPDATE: Initially marked as anecdotal, but now confirmed success by several members. And remember, if at first you don't succeed, brush yourself off and try again :wink: - success seem to depend on the person you reach. Some of us had to call three/four times
Top comments
Sky Q boxes now standard across all Sky TV packages
Fluid Viewing is coming to all Sky TV bundles..."Sky customers who sign up for any TV package will now get a cutting-edge Sky Q set top box, with the news that Sky has phased out the ageing Sky+ boxes."
All comments (161)
At a guess this maybe the ability to record 4 programs and watch the 5th.