I had an email offering me an extra 2000 minutes for FREE.
So I went on Live Chat to check if this was correct, and they confirmed it was. They then added the 2000 minutes to my tariff and my husband's (we are both with Three).
fml !! they asked me to get a new contract in order to receive this offer , last friday
solov
17 Feb 16#4
could you add that this offer is only available if you take a second contract out with three
hecatae to solov
19 Feb 16#25
They gave this to me for free at renewal, no second contract required.
seftonblake
17 Feb 16#5
Was unlimited the last time i was with 3, so cold from me
alg to seftonblake
17 Feb 162#7
It's been 2000 mins all the time I've been with 3 - which is 9 years. If you do an upgrade they will normally include it as part of that offer. I dunno if it's still on my tariff, as I have unlimited minutes anyway...
jamienelson77 to seftonblake
18 Feb 16#14
I think the point this lady is trying to make is that she got the minutes mid way through her contract which as far as I'm concerned is a good deal and irrelevant to whatever deal you previously got, cold-bandit.
t4r
17 Feb 16#6
Thank you
seftonblake
17 Feb 16#8
Just read on my old 3 contract and it clearly states unlimited calls and texts to other 3 users.
They used to base unlimited as 2000 minutes and texts. Maybe that's the confusion :smiley:
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Opening post
So I went on Live Chat to check if this was correct, and they confirmed it was. They then added the 2000 minutes to my tariff and my husband's (we are both with Three).
Will try and upload a snapshot of the proof.
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All comments (29)
They used to base unlimited as 2000 minutes and texts. Maybe that's the confusion :smiley: