I am currently on a retention deal from a year ago, £13 per month, unlimited calls and texts, 8GB data. I was looking at the Go Binge offer, and whilst looking, saw a deal for £12 with 12GB data, unlimited calls and texts. Enquired about it, and they said it was only for new customers.
I said about cancelling my contract and signing up again to get it... then they came back and said, I don't use more than 150 minutes per month, and offered me this plan! Saving me £7pm, giving me 4GB more data, and just cutting my mins to 200. Not too bad!
All comments (52)
7ewis
7 Oct 17#1
Found the offer on their site, usually costs £22 a month, so a saving of £16!
Bargain. They never offer me anything better than I can get online :angry:
seaniboy to JagerNinja
7 Oct 17#3
Try live chat on thier app
ScroopEgerton to seaniboy
7 Oct 17#6
Three online chat just told me they have no access to deals, I'd have to call them. I'm on the phone to them now. They guy there insists that there is no such retention deal available, the best they can do with anything like those details is a 12 month contract with 200 mins & 12gb data for £17 (down from £26), and they suggest that perhaps the OP has some of his facts wrong?
I'm assuming you haven't, but could you post a screenshot of the deal from Three? That may give me more power to bargain with!
7ewis to ScroopEgerton
7 Oct 17#8
Yeah I went through chat initially but had to call 333 to get the upgrade.
I can assure you that's what they offered. The allowances are now showing in my account, but the price won't change until my next bill date which unfortunately is a few weeks away. To be honest, I was quite shocked. I'd be happy with the £12 offer, or potentially even paying more and going for 30GB, unlimited calls, unlimited texts which I think he said was £16.
I definitely wanted the tethering and roaming included too, so haven't missed out on that. I've also now got Go Binge, which I didn't have previously.
ac12 to 7ewis
7 Oct 17#10
Can you pm me as I've got them on chat n if I can prove it they will give me it..
ScroopEgerton to ac12
7 Oct 17#12
Let us know how you got on!
ac12 to ScroopEgerton
8 Oct 17#24
No luck they wanted the mobile number of the account but wasn't able to give them it...
ScroopEgerton to 7ewis
7 Oct 17#11
Well, lucky for you.. They steadfastly refuse to give me anything like that, and I've been paying £12.99 a month for the last 12 months.
Unfortunately for the purposes of HUKD though it's not a deal if it ain't open to all who want to leave! (and by 'all', of course I mean me specifically :wink: )I've tried a few times to get them to give me something like your deal, but they're saying it must be through a third party or an offer that's now expired.
All they'll give me as a last ditch attempt is 4GB, unlimited calls & texts on Essentials for £7 (which is still a very good deal, though it's 12m contract.)
Ah well, I tried!
sdduk2 to ScroopEgerton
7 Oct 17#21
I had that deal for £9 but a couple of weeks ago i called and they gave me another 4gb taking it up to 8gb for an extra £1 so now pay £10 for unlimited Mins/Text and 8gb of Data.
ac12 to sdduk2
8 Oct 17#25
That's the best offer I got but refused and decided to cancel. Might sign up as a new customer and benefit from TCB.
dealerxxx to JagerNinja
8 Oct 17#32
Same ere
masliya
7 Oct 17#4
It shows £22 for me, how do you get the £6? I tried changing any option.
ac12
7 Oct 17#5
Hi did you get this deal through chat or over the phone?
tattaylor1
7 Oct 17#7
Yeah best I got offered a few days ago was 8gb on Essential for £10 - refused to give me any deals on advanced package with Go Binge. That was just to the operator though - said I would probably call back to cancel my contract after talking to daughter but didn't actually ask to get put through to the dept that deals with cancellations - maybe they would have offered better deal?
ac12 to tattaylor1
7 Oct 17#9
I got offered the same. Then decided to cancel and nothing better tbh. On chat with them now about this deal but they say it's impossible
ScroopEgerton to tattaylor1
7 Oct 17#13
Very likely. Cancellations are the ones to deal with. "Might call back to cancel" won't get you anything :wink:
7ewis
7 Oct 17#14
When the website updates showing my new plan (after my next bill) I can add a screenshot.
Does sound like I've been lucky though!
aidie
7 Oct 17#15
I tried to get a deal as I was on a 30gb data all can eat calls and texts. I called for s better deal and they could only offer me the same prices as on a leaflet for new customers from a three store. I asked for my portal code which they sent. But as I was going into hospital and wanted to use data I didn’t use the code and it expired so my contract just rolled over. While I was in hospital I wanted to use go binge to watch tv player and Netflix unlimited as cost of watching tv in hospital is stupid costs luckily I had 4g signal. which was not on my old contract. I went on chat and was said I could pay £3 extra on top of the £20 a month I pay currently with go binge activated straight away and also all can eat data which has a 30gb limit on hotspot. So I’m now paying £23pm but no contract. Which I might just stay on.
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Opening post
I said about cancelling my contract and signing up again to get it... then they came back and said, I don't use more than 150 minutes per month, and offered me this plan! Saving me £7pm, giving me 4GB more data, and just cutting my mins to 200. Not too bad!
All comments (52)
store.three.co.uk/pri…h=1
I'm on the phone to them now. They guy there insists that there is no such retention deal available, the best they can do with anything like those details is a 12 month contract with 200 mins & 12gb data for £17 (down from £26), and they suggest that perhaps the OP has some of his facts wrong?
I'm assuming you haven't, but could you post a screenshot of the deal from Three? That may give me more power to bargain with!
I can assure you that's what they offered. The allowances are now showing in my account, but the price won't change until my next bill date which unfortunately is a few weeks away. To be honest, I was quite shocked. I'd be happy with the £12 offer, or potentially even paying more and going for 30GB, unlimited calls, unlimited texts which I think he said was £16.
I definitely wanted the tethering and roaming included too, so haven't missed out on that. I've also now got Go Binge, which I didn't have previously.
They steadfastly refuse to give me anything like that, and I've been paying £12.99 a month for the last 12 months.
Unfortunately for the purposes of HUKD though it's not a deal if it ain't open to all who want to leave! (and by 'all', of course I mean me specifically :wink: )I've tried a few times to get them to give me something like your deal, but they're saying it must be through a third party or an offer that's now expired.
All they'll give me as a last ditch attempt is 4GB, unlimited calls & texts on Essentials for £7 (which is still a very good deal, though it's 12m contract.)
Ah well, I tried!
Does sound like I've been lucky though!