I've been looking for fibre recently and have just come across the £24.99 no setup fee 12 month contract with Plusnet and found there's £70 cashback too, bringing it down to £19.15.
There's also a 76mb connection for £29.99 which has £85 top cashback bringing it down to £22.90 however for me the fastest speed was only 40mb because of my area so took the 38mb instead.
All comments (52)
moorjock
2 Oct 17#1
Been with Plusnet about six months, great company, any problems soon resolved, use their, (EE) mobile too, great price and solid signal. Only downside is their routers not so good, reconfiguered the old BT hub and the wireless signal is far better. BT must keep a hold on its top speed offers for pure BT customers, they could guarantee me 76 meg on Infinity 2 but Plusnets top speed was only 42 meg so opted for the 38 package, think unless you live in a big town thats all you will get. Great price.
neilc to moorjock
2 Oct 17#6
I've got one of the latest bt smart hubs and am thinking of joining Plusnet. Was it easy to reconfigure please?
chasolo to neilc
2 Oct 17#9
would like to know how to do this too
Pbryanw to chasolo
3 Oct 17#12
I'm with Plusnet and have bren using a BT Smart Hub, with no problems on their 76Mb service. I found this post, by someone on Plusnet's forums, very useful in setting it up: community.plus.net/t5/…464h
moorjock to neilc
3 Oct 17#36
Very easy to reconfig, just go to the plusnet router page and copy the settings, then switch on the BT router and replace their settings with the Plusnet ones. i was suprised how easy it was, last time i was with Bt a few years ago, after i left they locked the BT router so it could not be used with another server
tfish to neilc
3 Oct 17#39
Yeah real easy. You just plug the cable in. He's just trying to sound cool on the internet.
liamwheldon to moorjock
3 Oct 17#18
Exactly the same here, 42mb on 76mb connection or 34mb on the 38mb line. BT have me 42mb all the time for similar price but aren't offering any kind of retention deal, even when Vodafone were offering £24 for 76mb, they didn't even blink just a flat £32 a month.
I'm planning on using my BT router instead too sure to reviews. Did you just use the BT one in router mode or did you use it in modem mode?
moorjock to liamwheldon
3 Oct 17#35
It cost me to leave BT, i just gave up arguing with their call centre staff refusing to put me through to a supervisor and telling me lies about so many things, They even refused to believe i had a hub 5 as they said i was sent a smart hub, then when they checked my settings they accused me of swapping my new hub for an older one ! Why?? Anyway, the hub 5 works better for wireless range than the Plusnet one, tried using it as a router but using it as modem gave a better signal, the weight difference between the BT and Plusnet version is very different, must be a lot more gubbins in there
sunnydurian
2 Oct 17#2
I just left PlusNet. They didn't honour the cashback advertised on their website. They claimed that the £70 cheque had been sent and had been cashed in. But in fact i dint receive it at all. Been waiting for the cheque arrival for more than 6 months. They just ignored me when I chase for clarification when and how the cheque have been cashed in if I didn't receive it. They just said the marketing team cannot provide further information.
So nothing I can do except leaving this poor company as soon as my broadband contract end.
Great option but I'm confused as to why we have to pay the first month broadband when the earliest I can schedule an engineer is in 2-3 weeks time? Will my 12 months start from when the broadband is installed?
liamwheldon to Zelnaga
3 Oct 17#16
I noticed this too, but can only assume that we pay in advance instead on in arrears as it definitely said no setup fees and 12 month contract
FireOnAWire
2 Oct 17#5
I recently renegotiated my contract. Now paying £25/month for 76Mb Fibre (price matched Vodafone at the time). They had to send out a £50 cheque as part of the cashback to effectively match the above mentioned offer but that was received within a few days.
No issues with them whatsoever. Speeds are great at all hours (unlike Virgin). We're regularly eating through a minimum of 1-2TB/month. I have no experience with the router they provide as that gets changed out for an aftermarket one within minutes of installation.
Picard123
2 Oct 17#7
Does this include free phone calls?
What happens after the term of the contract, does the price go up?
What real world speedtest.net speeds have people been getting on wireless?
liamwheldon to Picard123
3 Oct 17#15
It doesn't include free calls as far as I saw, however, I didn't check as we never use I it anyway lol
After the contract ends, it goes up to £32.99 a month
ws007
2 Oct 17#8
everyone mention`s the Download speed but nothing on the upload speed,
so what is the upload speed on this package?
Thar to ws007
3 Oct 17#13
It's 38/10, 76/20
moorjock to Thar
3 Oct 17#37
Upload speed is not as good as BT, they were a solid 6 meg, Plusnet is 3
ws007 to Thar
3 Oct 17#38
thanks for that info,
some ISP`s do 38/2 76/2 fiber
davnav
3 Oct 17#10
Voted hot as I never had a problem with plusnet when I had them for broadband
Opening post
There's also a 76mb connection for £29.99 which has £85 top cashback bringing it down to £22.90 however for me the fastest speed was only 40mb because of my area so took the 38mb instead.
All comments (52)
community.plus.net/t5/…464h
I'm planning on using my BT router instead too sure to reviews. Did you just use the BT one in router mode or did you use it in modem mode?
So nothing I can do except leaving this poor company as soon as my broadband contract end.
They had to send out a £50 cheque as part of the cashback to effectively match the above mentioned offer but that was received within a few days.
No issues with them whatsoever. Speeds are great at all hours (unlike Virgin). We're regularly eating through a minimum of 1-2TB/month.
I have no experience with the router they provide as that gets changed out for an aftermarket one within minutes of installation.
What happens after the term of the contract, does the price go up?
What real world speedtest.net speeds have people been getting on wireless?
After the contract ends, it goes up to £32.99 a month
so what is the upload speed on this package?
some ISP`s do 38/2 76/2 fiber