***Corrected - 12 month discount, letter states can be cancelled at 30 days notice***
All comments (138)
Spacevsgravity
2 Oct 17#1
Even at £100 pm, their broadband would be great value for money! Shame about the locations they cover. Have some heat anyway.
BarrattsMini to Spacevsgravity
2 Oct 17#2
At least they cover some of Leeds city centre so folks can have a decent connection. Virgin/BT/Sky average around 3mb here. Atrocious.
Spacevsgravity to BarrattsMini
2 Oct 17#4
Yeah. I'm on Virgin 200mb and been getting around 30mb lately!
gold3n_dragon to Spacevsgravity
2 Oct 17#13
Same here. I just spoke to customer service to check my speed because Im getting very slow speed here. Normally around 30mb but today only 4 or 5. Hopefuly they send someone to check it out.
izakamakazi to gold3n_dragon
2 Oct 17#19
Your not alone, on 200mb and getting around 30mb most peak times. Terrible service from Virgin. I'm 3 engineers in with no fix in sight. Seriously thinking about throwing in the towel and looking for a better provider.
jeannot18 to Spacevsgravity
2 Oct 17#20
Is this wired or wireless? I am getting mine tomorrow (up from 100mb), Thanks
silverblueray to Spacevsgravity
3 Oct 17#26
Yeah virgin are pretty terrible. I was on 300mbps, I was actually receiving 3mbps at peak times, which is when most people use it. I had to threaten using the recordings I had of speaking to customer service agents that I could leave if speeds were poor. Abit shady really. Using nowtv haven't looked back. No issues always 80 Mbps even at peak times.
Chaz_UK
2 Oct 17#3
Totally worth it.
radium
2 Oct 17#5
I would love to have this but they don't cover my area.
Roderz
2 Oct 17#6
"Hyperoptic" wtf is this made up crap ! hyperbole more like Next they’ll be selling broadband with slogans like 'because your worth it'
Good speeds tho' - jealous!
happyshopper2 to Roderz
2 Oct 17#7
That's just the name of their company.
goRt to Roderz
2 Oct 17#8
*You're ;-)
When it says all fibre it actually means fttb which is some way from my front door
Iru786
2 Oct 17#9
Would love to have it... Shame they don't do it in Birmingham
Niz
2 Oct 17#10
Prices are fantastic but I always feel there is a worry with hyperoptic
You have to remember hyperoptic pipe the building when its getting built. I know some buildings where they had Openreach AND hyperoptic which is good. The only problem is they now sometimes they seem to become the only provider of said building. Lack of choice is never a good thing, it should not be allowed for the building to be planned without Virgin/Openreach to pipe up each building too. Its obviously a business deal when the flats get built. I sure wouldn't want to buy a locked down property. 1GB sure its great but just knowing they can put their prices up willy nilly and you have no choice.
Tarquin8484 to Niz
2 Oct 17#14
The building will have phone lines, so you'd be able to choose from loads of ADSL providers and BT Fibre (FTTC) etc.
Niz to Tarquin8484
2 Oct 17#16
They don't, I have been to new builds that are hyperoptic only and this may be the start of many. Hyperoptic likely offer a VOIP service.
noirnaranja to Niz
3 Oct 17#38
BT Openreach have no plans to install 'PSTN' copper lines into developments of 30 or more properties going forward.
This means that if you buy a new house/apartment, unless it's on a very small development, your choices will be very limited for communications providers. BT Openreach *may* install an FTTP network and open this up to the wholesale channel to allow other comms providers to give you a choice. But it's just as likely that BTO won't bother and another fibre provider such as Hyperoptic will be able to monopolise this and be the only provider available. BTO have said that there are no plans to link other fibre providers into their network.
To me this is an entirely retrograde policy as we will end up with a very segmented market that will ultimately be a bad deal for the consumer. All the communications network should be run by one company as a national infrastructure, and as bad as Openreach are they should probably take care of it.
goRt to Niz
3 Oct 17#22
The building I'm in had hyperoptic retrofitted 10+ years after being built
mattsk to Niz
3 Oct 17#31
by law if a company increases contract price outside of inflation increase you can give your notice without penalty charges
dmi3k
2 Oct 17#11
I'm on their 100Mb package. Worth noting that the router they supply is slow, so on wireless you would only be getting up to 54Mb if you have the 100Mb or the 1Gb packages.
But, after I've plugged in my own faster router I am getting this over WiFi:
nesnoor to dmi3k
2 Oct 17#12
Agreed. I had to buy my own router when I was with them to get 90mb+ on WiFi.
mixandmatchfash to nesnoor
3 Oct 17#28
What sort of router did you guys get? Im on the 100mb package as well and their router only gives me 55-60mb at max. Would consider trying out.
Tarquin8484
2 Oct 17#15
I've just thought, can mechanical hard drives actually read/write at 125MB/s? If not it's going to be a bottleneck surely.
tarantulas to Tarquin8484
2 Oct 17#17
Yes modern mechanical drives, even 2.5" 5400, can write at around 125mb sequential. SSD, or even downloading to a RAM drive before transferring to storage, is preferable but mechanical hard drives can keep up. Obviously not the case for 10 or 20gbit, but for basic 1gbit most people will be fine with mechanicals.
goRt to tarantulas
3 Oct 17#23
mb vs MB - bits (network traffic) vs. bytes (hard disks) - 8 bits in a byte, so 8 times the speed. I'm only going for the 100mb package, plenty to stream uhd with.
tarantulas to goRt
3 Oct 17#25
Almost - Mb (megabit) vs MB (megabyte) - "mb" isn't an SI unit so obviously in the above context it was being used as megabyte, as hard drives are virtually never rated in terms of mega/gigabit in a consumer setting.
Tarquin asked if mechanical hard drives would be a bottleneck with gigabit, which they won't be when used as a download drive in a well organised box, 125mbyte sustained being enough for a gigabit connection.
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***Corrected - 12 month discount, letter states can be cancelled at 30 days notice***
All comments (138)
Have some heat anyway.
Seriously thinking about throwing in the towel and looking for a better provider.
hyperbole more like
Next they’ll be selling broadband with slogans like 'because your worth it'
Good speeds tho' - jealous!
When it says all fibre it actually means fttb which is some way from my front door
You have to remember hyperoptic pipe the building when its getting built. I know some buildings where they had Openreach AND hyperoptic which is good. The only problem is they now sometimes they seem to become the only provider of said building. Lack of choice is never a good thing, it should not be allowed for the building to be planned without Virgin/Openreach to pipe up each building too. Its obviously a business deal when the flats get built. I sure wouldn't want to buy a locked down property. 1GB sure its great but just knowing they can put their prices up willy nilly and you have no choice.
This means that if you buy a new house/apartment, unless it's on a very small development, your choices will be very limited for communications providers. BT Openreach *may* install an FTTP network and open this up to the wholesale channel to allow other comms providers to give you a choice. But it's just as likely that BTO won't bother and another fibre provider such as Hyperoptic will be able to monopolise this and be the only provider available. BTO have said that there are no plans to link other fibre providers into their network.
To me this is an entirely retrograde policy as we will end up with a very segmented market that will ultimately be a bad deal for the consumer. All the communications network should be run by one company as a national infrastructure, and as bad as Openreach are they should probably take care of it.
But, after I've plugged in my own faster router I am getting this over WiFi:
I'm only going for the 100mb package, plenty to stream uhd with.
Tarquin asked if mechanical hard drives would be a bottleneck with gigabit, which they won't be when used as a download drive in a well organised box, 125mbyte sustained being enough for a gigabit connection.