​Wi-Fi speeds can vary a lot. Run the speed test on a wired connection.

Sounds like you're on the 2.4GHz wireless band. If you're equipment can pick up 5GHz try and set that up as the preferred connection or look into a wireless repeater/range extender.

Their price increases are for their existing customers who cannot be bothered or asked to look at their bills or change. If you join them again as new customer or threaten to leave by giving one month notice , you can get both faster speed and pay less money. For a little pain you gain lots more.

Yes I didnt realise theyd put my bb bill up to £28 in May without telling me. So theyve put it up twice. I rang to query then cancel and he said he was concerned as we were high users on 300. On the upper limits and that if I went to BT we'd struggle. My boy must be using a lot through the summer holidays.

Is this true? Or does BT struggle with higher usage please?

Any network but don't touch talktalk! I went for talktalk 2yrs ago because we rent a flat it didn't have internet, and talktalk given the earliest activation date. the confirmation of live date was in about 2 weeks. sounds good. but they kept changing the date, delayed for nearly a month which was extremely nightmare! we had to use mobile tethering. cost me over ￡50. and they just gave us a very little compensation. however nightmare was not end, they keep inceasing the bill as they said they are improving the service, wtf, nothing improved since we used them, even worse and worse. we initially signed up with 6months contract only, as we've planed to move to new home after 6months. so after 6months we were ready to move to new house and happy to end up with them, called them, they said we are on 18months contract! what the hell! and if we move house, the contract will refresh, which means we will stuck with them for another 18months. we wanted to paid up bill and go for other network, but again, only talktalk can setup faster than other companies because(they promised) move house process quicker and new house got the line, then we agreed again with talktalk. I WAS ABSOLUTELY FOOLISH! It was just another nightmate started! they changed the Live date again and again, another 2 weeks delay! I was tired to ring the customer service, they drove me on the wall everytime. In 2yrs, my bill has gone up to about ￡40/m, internet still as bad as usual. far far worse than Virgin which i thought it was bad. NOW, my contract will be finished next month, i may go back to Virgin, I really miss their service, and never look on talktalk again, even they offer me for free.

I currently pay £10 for Unlimited 38Mbps Fibre with Sky and £12 or £15 line rental - Try web-chat and you will receive this offer for 2 years