If you have a Tivo or the older V HD box you can change it over to the new V6 box for just £20. You don't need to renew your contract and no other costs involved.
You just need to be on a TV package higher than the Player bundle which is basically their freeview.
Some people have had issues with the link saying it can't retrieve their details, however if you phone Virgin on 150 or use their webchat by logging into virginmedia.com they can do it for you.
Deal ends on 31st October.
All comments (60)
androidavis
16 Aug 17#1
Do they charge you delivery or a connection fee on top of that price?
Kryton to androidavis
16 Aug 17#3
No delivery charge, the £20 is the activation/connection free. Nothing else. :thumbsup:
danny1975
16 Aug 17#2
Would be good but my bills going up £3.00 with no extras added but as virgin say I can cancel anytime
Kryton to danny1975
16 Aug 17#4
If you're happy with VM you could call them up and see if they'll put a £3 discount on your account, i've got one from the last increase they done.
Ticklehamster to Kryton
16 Aug 17#6
If you're happy with VM you could call them up and cancel and then get a £30+ discount :wink:
royals
16 Aug 17#5
Defo worth upgrading the tivo to tivo v6. The v6 is how the tivo should've been from the start. Tivo is so slow. Vm still need to work in their interface though which is still a bit of mess
androidavis to royals
16 Aug 17#7
Agree the v6 is how it's supposed to be - speed wise that is.
I also like how I can watch recordings that are on the hard drive somewhere else in the house - like in bed :smile: - using the companion app on the phone. Guess it's limited to within the same router though
lucyferror
16 Aug 17#8
Will it increase monthly price? I have V6 AND Tivo and I pay 5 quid more per month for additional box.
Kryton to lucyferror
16 Aug 17#9
I wouldn't think so but as you have two boxes i'd phone in and check. I only have one Tivo box and was told my monthly cost wouldn't change.
mummymelly
16 Aug 17#10
Mine was free? Phone call from Virgin delivered fitted foc. We had TiVo & V+. Be warned though the V6 box has glitches. Ended up three engineers visiting to sort out problem with picture jumping on HD channels. Tried to say it was faulty Tv but ended up settings fault on box which hubby fixed himself! The V6 is much faster more responsive than TiVo box so ok now. :raised_hand:
rumuk
16 Aug 17#11
Just tried calling and was told I would have to take out a new contract and lose my discounts, although it doesn't state it on there site!
snoopy18 to rumuk
16 Aug 17#13
If that s the case , cold
rumuk to snoopy18
16 Aug 17#16
I asked the guy I spoke to to log a complaint, he said they charge for replacement superhubs etc which I have never had to pay in the past
I don't know if it was this guy or what, he disappeared off for a short while, whilst he supposedly talked to his manager
I have sent an email complaining to, as it doesn't mention anything on the ad in regards to exclusions apart from being on the player package or above
Kryton to rumuk
17 Aug 17#29
lol the guy obviously doesn't have a clue. i had my superhub changed from sh2 to sh3 for no extra charge a few months back.
Kryton to rumuk
17 Aug 17#28
I'd try the webchat or phone again, you shouldn't lose anything and shouldn't need to take a new contract.
orig
16 Aug 17#12
wouldn't pay £20 activation my azz for a v6 self install as the tivo box is crap in the first place, phone 150 if they dont upgrade threaten to leave as there's s price hike coming.
zacy5000 to orig
16 Aug 17#27
Another price hike? Damn, glad I left Vigin Media the last price hike.
ted2911
16 Aug 17#14
I'm on 200meg broadband phone and xl tv package wanted £5 a month extra :neutral_face:
anlygi to ted2911
17 Aug 17#36
I don't mean to be nosy, but are you on the amazing deal for that package which was on here around December time; £39pm fixed for 2 years? It'll save me the bother of wasting my time calling them if so.
CalumH93 to anlygi
17 Aug 17#38
I'm on that deal. Spoke to them on live chat today and got it for £20, confirmed there was no additional monthly charge or change to the deal.
ted2911 to anlygi
17 Aug 17#40
No £66 for two box's one TiVo and a v+ in the bedroom.
anlygi to ted2911
18 Aug 17#45
Be persistent guys. I got it via chat and even blagged a free upgrade to a Superhub 3:
"No problem I will provide you the V6 box and the New super hub
3 broadband box you will need to pay only one time for the activation
which will be £20. your monthly cost will remain same ( subject to price
rise in future)."
Dilbert to anlygi
18 Aug 17#46
I just tried again and am having it installed next Friday for a £20 one off charge. The guy I spoke to had no idea why there had been a problem. The only minor issue is that the modem needs to be within 3 metres of the V6 but they'll also sort that for me for free. Very pleased now - but for a communications company they don't communicate with each other very well :-)
anlygi to Dilbert
19 Aug 17#47
Now that, I wasn't aware of... Just looked and can see the new box doesn't have a cable modem inside like the Tivo so it needs to be connected to the Superhub. That could cause issues as my hub is upstairs! I guess I'll have to use powerline adapters or find a way to run Ethernet to the lounge and move the hub as we have a switch upstairs that needs hardwired to the Superhub. This is already giving me a headache.
From what I read the V6 works via wif-fi but they insist it's hardwired. The 3m thing must be for engineer convenience rather than a physical restriction as Cat6 is good to 100m!
snoopy18 to anlygi
21 Aug 17#50
That seems a step backwards in technolo
Kryton to anlygi
21 Aug 17#52
The 3m is for convenience, they insist on hardwire as it's more reliable than wifi. I'd use powerline adapters as it'll be easier.
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Opening post
You just need to be on a TV package higher than the Player bundle which is basically their freeview.
Some people have had issues with the link saying it can't retrieve their details, however if you phone Virgin on 150 or use their webchat by logging into virginmedia.com they can do it for you.
Deal ends on 31st October.
All comments (60)
I also like how I can watch recordings that are on the hard drive somewhere else in the house - like in bed :smile: - using the companion app on the phone. Guess it's limited to within the same router though
The V6 is much faster more responsive than TiVo box so ok now. :raised_hand:
I don't know if it was this guy or what, he disappeared off for a short while, whilst he supposedly talked to his manager
I have sent an email complaining to, as it doesn't mention anything on the ad in regards to exclusions apart from being on the player package or above
Be persistent guys. I got it via chat and even blagged a free upgrade to a Superhub 3:
"No problem I will provide you the V6 box and the New super hub 3 broadband box you will need to pay only one time for the activation which will be £20. your monthly cost will remain same ( subject to price rise in future)."
From what I read the V6 works via wif-fi but they insist it's hardwired. The 3m thing must be for engineer convenience rather than a physical restriction as Cat6 is good to 100m!