Not a bad offer for Unlimited Fibre on a 12 month contract. Fibre is up to 38Mb download speed, and line rental includes free calls to other Plusnet phone customers.
Unlimited Fibre Broadband and Line Rental from £24.99 a month for the first 12 months, then from £33.98 a month. 12 month contract. No activation fee, was £25.00.
This price is available to new Plusnet customers signing up between 9th August 2017 and 15th August 2017.
Must sign up to a 12 month minimum contract for:
Plusnet Unlimited Fibre Broadband £6.00 a month for the first 12 months, current price from month 13 is £14.99 (or if you live outside a low cost area £13.50 a month for the first 12 months, current price from month 13 is £22.49 per month); and
Plusnet Line rental at £18.99 a month, or Line Rental Saver at £197.88 by paying for 12 months in advance (equivalent of £16.49 a month). Plusnet line rental and Line Rental Saver do not include any inclusive calls.
You may add any Plusnet call plan at an additional cost.
If you live in a low cost area the total price you will pay for the first 12 months is the equivalent of £22.49 per month (with Line Rental Saver) and £24.99 a month (with standard line rental).
After the 12 month period you'll pay the standard price for your Unlimited Fibre Broadband (currently £14.99 a month in low cost areas otherwise £22.49 a month), phone package and line rental.
The following conditions also apply:
This price cannot be used in conjunction with any other offer.
These prices apply if you pay your monthly subscription fee by direct debit (otherwise a £1.50 payment processing fee applies).
There is no cash alternative to this price.
Your Home Phone activation date will be used as your monthly billing date. If your broadband service is activated at a later date to the phone service, charges will be pro-rated for the first month and any discount applied in the subsequent 12 months.
If you need a new phone line installed at your property there's a £49.99 installation charge (excluding external construction charges).
No activation fee, was £25.00.
Other exclusions and conditions may apply.
All comments (110)
nemetor
9 Aug 17#1
Not bad, I got the same deal for 18 months. Just in process of transferring.
johnf007
9 Aug 17#2
Beware, they do traffic manage, I have just left them for virgin as when I download films, the whole house goes down and I can't use the internet on any device until the download is complete. I was on ee before them and had no problem using the internet whilst I was downloading.
woobee to johnf007
9 Aug 17#21
they haven't for a long time, otherwise they wouldn't be allowed to call it unlimited. even the prioritization has been removed.
sjm198333 to woobee
9 Aug 17#30
They do traffic manage.. the unlimited only refers to download allowance...
Pour
9 Aug 17#3
Unlimited Fibre Extra and Line Rental is £29.99 inc. free activation on a 12 month contract too for some who may want the extra speed. Not aware of the direct link (as it's not shown at this price currently on the Plusnet site), but it's available to click through to from TCB (which is also doing £95 cashback on it, or £80 cashback for the deal mentioned in OP).
Annoyingly I signed up yesterday for the Unlimited Fibre Extra deal on the 18 month contract offer, as it was shown as coming to an end that day. I would have preferred to wait until today and only be locked in for 12 months if I had known they would do it.
winchman to Pour
9 Aug 17#8
Why not just cancel it, and sign for this deal? You have 14 days
Pour to winchman
9 Aug 17#11
From what I gathered of the terms when I signed up, they would still charge the (previously waived) £25 activation fee if I did that.
Plus I'd rather not bother with the hassle of going through the process again.
big_rock to Pour
9 Aug 17#13
I've done exactly the same thing so a bit annoyed now :angry:
ksonia875 to Pour
9 Aug 17#17
You have 14 days to cancel your contract and then you can just sign up again.
brookheather
9 Aug 17#4
Only 2Mbps upload speed on the 40/2 package - if you don't want 80/20 then you might be better off looking at 55/10 package from BT and others.
19DembaBa19
9 Aug 17#5
I got the BT fiibre so there's always next year
robertfrancis1975
9 Aug 17#6
Plusnet wanted £34 a month for Fibre, calls and line rental. I've been a customer since 2011. I cancelled and joined Sky Broadband, same package cost me £17.40 a month. Seems good so far.
Pour to robertfrancis1975
9 Aug 17#9
It seems that you just have to hop between providers for the best deals, as they never seem to want to give existing customers offers that are as good.
My switch is going in the opposite direction to you, as the best they would offer was £28.99 for 12 months to stay on Sky Fibre Unlimited (so a £10 per month discount to stay on what I was already on), or £43.99 (their normal pricing) for 18 months if I wanted Fibre Max!
The deal that Sky are doing for the Max at £35 for 18 months that's available for existing customers too only applies to those not already on Sky Fibre at all apparently. :rage:
MacPhisto to Pour
9 Aug 17#15
Been in the same boat the past couple of years, but when my contract runs out there's never been anything great to move to so have always taken the £10 fibre plus line rental for 40/10 package, plus I've always been happy with the speeds and reliability. Although recently I seemed to be capped at 10 meg speeds when using torrent/p2p at peak times. I'm not sure I'd want to lose 8 meg upload speed for a £4pm saving though
Crossbow to robertfrancis1975
9 Aug 17#25
Great deal if it's indeed Fibre & unlimited - I renewed at £28.99 for the same with Sky as an existing customer.
What download & upload speeds do you get if tested via speedtest.net/?
The £28.50 fibre deal for 18 months has 100 amazon gift card plus money from cashback site
Coolio01
9 Aug 17#12
I cancelled my Plusnet order yesterday and signed up for Talktalk to get sky sports for an extra £8.50 per month. Monthly cost is £35. In addition I went through TopCashback and triggered the £100 cash back. I've read that Talktalk isn't that good in terms of customer service- hopefully I won't have to contact them. :astonished:
Pia.Weekes to Coolio01
9 Aug 17#18
Can you point me in the direction of this deal please? Sounds a great deal!
Coolio01 to Pia.Weekes
9 Aug 17#41
Do you have a TopCashback a/c? If not sign up and search for Talktalk offer and follow the link.
Smag to Coolio01
9 Aug 17#26
I've never had any trouble with TalkTalk Customer Service. Been with them for years. Whenever contract is up I've always managed to negotiate and reduce any increases. You also get a free mobile SIM card with 500mb 200mins and lots of texts too. I know it's not a lot but it's good to pop into a spare phone.
Ripperoo to Smag
9 Aug 17#28
What is this free SIM that you speak of? Never seen it mentioned in my account portal.
Never had any real issue with Plusnet either in over 10 years.
I do get the occasional disconnect, but I think that is my Fritz!Box having a hissyfit when too many devices are connected.
aaronmcc
9 Aug 17#14
I just bought a new build and was told it had some fancy internet. Turns out it's called FTTH Fibre to the home. But it means essentially the only provider I can use is BT as the other big hitters don't service it. (There are other niche providers but their prices are rubbish!) Plusnet told me they can't due to the infrastructure and Sky said my property wasn't on their systems which apparently use the BT postcode system.
Anyone have experience on this issue?
d3ron to aaronmcc
9 Aug 17#20
You basically have the best internet you can get in this country. What speed are you being quoted and how much?
aaronmcc to d3ron
9 Aug 17#23
300MBps for £60 a month. I'd never need that although it would be nice to have an advantage in COD I suppose! :laughing: Too old to play twitch shooters these days.
muttyhc
9 Aug 17#16
A good deal, just gone for it.
yubious
9 Aug 17#19
Worst provider I've every used, guaranteed to frustrate you!! But that was standard BB
woobee
9 Aug 17#22
this has a 2mb upload speed, which may put some people off.
jetskichimp
9 Aug 17#24
Being using them since February and no issues at all, not noticed any traffic shaping at all. Downloaded 76gb last month and currently at 110gb so I could be classed a heavy user.
nivvy34
9 Aug 17#27
Was paying £55 per month with BT for Infinity 2 Broadband, telephone and call package. I was supposed to get up to 76 Mbps download. I rang them for a better deal and was told the max speed I could get in my area was 58 Mbps! The best they could offer was £52 .99 even though I pointed out that their own company could offer me this package plus £8 calling plan for £32.99. Have switched to Plusnet saving me £20 per month as my speed checks showed an average download speed of 42 Mbps
HarryKenyon
9 Aug 17#29
Then in 4/5 months they jack the price up and customer service say tough!
Crossbow to HarryKenyon
9 Aug 17#31
Not any more for the latter, as Ofcom changed the rules in Jan2014 - if there are price increases, they have to give 30 days notice, within which a subscriber can exit a contract without penalty (i.e. exit fees) even if not completed in full - ofcom.org.uk/abo…ses
And as I said when spoke to customer services they said it was a offer to start with
Saying that the service has been good
Crossbow to HarryKenyon
9 Aug 17#39
If you already pre-agreed to a contract price increase - for example 9 months at X/month, then 3 months at Y/month - then what I said wouldn't apply to you.
For any other price increase, you are entitled to terminate your contract early without penalty within 30 days as the ofcom rules state.
cf15
9 Aug 17#32
any existing sky customers managed to get sky to match this please? tel + fibre?
cf15
9 Aug 17#33
ah thats the same they are offering me as an existing customer, 18.99 tel + tenner for the fibre, gonna see if i can twist their arm with plusnets offer.
cf15
9 Aug 17#34
That doesn't look too right, do a speed test by connecting a laptop/pc directly to router and see what speed you get?. Also you can go into the routers web interface and change the channel for one with less interference.
Marc-H
9 Aug 17#36
Anyone who plans on signing up expecting cashback be careful. All the recent reviews on TCB for Plusnet are 1 star as everyone has had cashback declined for no reason. I've had hundreds of cashback transactions on TCB and this is the first to ever be declined.
HarryKenyon to Marc-H
9 Aug 17#37
We had cash back this year from Quidco
Pour to Marc-H
9 Aug 17#38
According to a post on the Plusnet Forums, they had an issue with the system they use which has now been resolved, and escalating it with the cashback site used should mean it tracks correctly.
Strange one, unless you live in the middle of nowhere. Who's your current ISP & what product + speed are you getting?
Toffer11
9 Aug 17#43
Nice deal, I just managed to get Sky Fibre Unlimited (pretty much same speed & useage) for £21/mo for 18 months.....see ya BT!
Billilo
9 Aug 17#44
I'm moving to Leighton Buzzard but currently with TalkTalk and their normal broadband is fast than that. I'm going to give Plusnet a call tomorrow morning to discuss
Smag
9 Aug 17#45
I was talking about TalkTalk in reply to the person who was worried about the TalkTalk customer care
MAdam98
9 Aug 17#46
Out of interest, if you are outside of the cooling off period but your Broadband hasn't been activated, (BT) can you still cancel for free?
Flumpdalump
9 Aug 17#47
Good deal but as good as I'm on with BT who's internet is flawless.
28.99 PM.. plus I got £150 TCB and £150 BT reward card and they even sent me another one for free :blush:
So £102 I got paid for my current BT contract :party:
Coolio01
9 Aug 17#48
I wouldn't think so. Why has not been activated?
Crossbow
9 Aug 17#49
If no reduction after mentioning Plusnet's offer but they offer £50 or more account credit, accept it. If they don't offer the credit at all, suggest it. You never know what you can get until/unless you ask :raised_hand:
Sky's offer is truly unlimted & virtually fault-free, so few regrets here for continuing with them despite potentially better deals (plus cashback) elsewhere.
MAdam98
9 Aug 17#50
Ignore me. I'm daft
winchman
9 Aug 17#51
Getting your money back
If you paid up front or made a deposit and cancel in the cooling-off
period you’ll be entitled to receive all of the money back. The only
exception is if you asked for services to be provided during the
cooling-off period, in which case the business will keep what’s
necessary to cover the cost of services provided up until you cancelled.
Just to let you know i have unlimited fibre with sky & was promised 40mb which i pretty much got for the first year. Now this is what i get I was basically told i had to buy, at £70, a different router to solve the issue. I needed the router with the 2.4ghz & the 5ghz basically i believe its because too many people in my area are using the 2.4. Any way just be aware that even if your router receives 40mb you may not get that. X
Crossbow
9 Aug 17#53
Sorry to hear :disappointed:
Always get 37-38mbps, but also always connected to the router directly via ethernet cable (my main PC has been anyway). Use only slightly slower powerline adapters for streaming films on TV.
WiFi varies greatly & has always done, but it has always been far more than my WiFi-connected devices need.
alexalex2
9 Aug 17#54
Your Order
Upfront fees:£25.00
Activation fee£25.00
Monthly:£33.50
Unlimited Fibre Broadband£14.51(£14.51 a month for 12 months, then £14.99 thereafter)
Plusnet SafeGuard£0.00
Line rental£18.99
Line Only£0.00
Voicemail (1571)£0.00
Today's payment:£58.50
What's this?
Monthly payment:£33.50after month 12: £33.98
Why this?
Where i make mistake?
Hmm
K1LLER_HORNET
10 Aug 17#55
You're going to Virgin due to plusnet having traffic management? Good luck mate.
I routinely run up over 3TB/mth with no slowdowns (76Mb package). Perhaps the lower tier is treated differently.
matth5182
10 Aug 17#56
I always seem to get stung by their cessation charge when i leave them no matter who i switch to. I argue the toss but never get anywhere. Still i go back for more
ByronWellburn
10 Aug 17#57
How fast was you download?
score01
10 Aug 17#58
I just switched to BT. Went live yesterday. £29.99 per month for unlimited 52mb fibre broadband with 10mb upload and unlimited free weekend calls.. Plusnet has low upload speeds. There is a £150 prepaid card as a reward and also tracking £100 at Quidco. Brings price down to approx £13 per month (including activation fee and cost of sending router).
McHotpoon
10 Aug 17#59
Yep, waiting to leave also. If our daughter starts streaming or watching shows online we can't web browse. Same happens when Xbox or steam downloads. Never had this happen with BT so going back, they deffo restrict bandwidth their end or just p1ss poor traffic management.
pavthebeast
10 Aug 17#60
Best they'd do was £28.9 and £100 credit.
woobee
10 Aug 17#61
No really, they don't.
They removed prioritisation in June (http://www.ispreview.co.uk/index.php/2017/06/uk-isp-plusnet-removes-broadband-internet-traffic-prioritisation.html) and prior to that had already removed rate limits on various traffic
If they had had traffic management your film download would have been throttled anyway and the rest of the house would have been fine. so either your router couldn't handle it or you were saturating the upstream. either way you proved yourself wrong.
allenshouse
10 Aug 17#62
From Plusnet website re Traffic Management
"All our Business broadband and fibre products (and some of our older Residential ones) have traffic prioritisation applied to them. Our Plusnet Pro 'add-on' also uses it to prioritise VoIP, gaming and VPN traffic above other less 'time-sensitive' traffic protocols.
Traffic Prioritisation is not applied to Unlimited, Unlimited Fibre or Unlimited Fibre Extra.
robcrossley
10 Aug 17#63
Was that on 12 or 18 month contract ?
fohens
10 Aug 17#64
Sounds more like buffer bloat, not traffic management.
johnf007
10 Aug 17#65
What are you saying about virgin? I have signed up to 100mps speed. It's got to be a lot better than 17mps on Plusnet, which I'm on now. downloads are horrible!
johnf007
10 Aug 17#66
On average it downloads 400- 800 byts. But it does go up to a max 1.7mbps now and again. My previous ee basic internet was constant at 1.7mbps for the entire download, which I was happy with
shaggy
10 Aug 17#67
you know you can cancel that within 14 days and go for this one.
Ricky1968
10 Aug 17#68
It has the worst customer service I have ever had the misfortune to deal with. I signed up for talk talk phone and broadband but they never ever connected the phone which is needed for the broadband. Took ages to get through on the mobile and they said it would be fixed. It wasn't. Engineer out and said that our line wasn't compatible and to cancel. They said we couldn't (when I got through) and carried on taking the money. We had to send a lawyers letter to eventually get them to call us and refund us our money they had taken.
loha
10 Aug 17#69
Does anyone know if we can specify activation date? I am with BT but need to give 30 days notice
captainbeaky
10 Aug 17#70
Sounds like standard customer services "porky pies". Do a couple of speedtests using a wired connection to a laptop/ pc during the daytime & evening when nobody else in the house is using the internet. If you're still only getting 25% of what you got originally then ask them to test the line.
fozzeh
10 Aug 17#71
Been with PlusNet for 6 years. Never been traffic managed. I've had complaints against them, months free, compensation but never an actual problem with the internet.
My neighbour though has nothing but problems.
Horses for courses.
canitrunbattlefield
10 Aug 17#72
didn't I just post a much cheaper deal from PlusNet few weeks ago? Lol...
fozzy17
10 Aug 17#73
With plus net fibre extra and download torrents no traffic management. Been with them 3 years, current deal is running out in a few day
You're comparing Virgin Fibre to ADSL... Of course Virgin's Fibre will be faster in that case.
It looks like Virgin media only throttle upload speeds nowadays so you're probably fine. Downloads are unaffected.
ade12000
10 Aug 17#76
can anyone else not get this price due to their location? its higher for me in london,
live chat said this,
Unfortunately the pricing does depend on geographical location, in areas with less competition it costs more to provide the service. The main page will show prices "from" and you can find a description of prices in "no low cost areas" when you scroll down to the bottom of the page and click on "Here's the legal bit".
mastin
10 Aug 17#77
You need to log in to your router and see what you are connecting at: 192.168.0.1
Click on maintenance and enter the log in details below:
Username: admin Password: sky
If your connection speed is over 40000 then you are still getting that speed. In which case, it's a wifi issue. Only 4 things you can do:
1) Go to the app store in a tablet/phone and download a wifi network analyzer. Go around each room & it will show you the channels that your neighbours are using. If you see one on the graph that nobody is hardly using then you can log back into your router page (same as above). Click on wireless. Click on the channel box & choose the number that isn't being used by anyone around you. Scroll to the bottom of the page & click apply.
Now test the speed as close to the router as you can manage.
2) Replace the router with a better one. Go to ebay & you will regularly see the new sky hub 2.4/5ghz (dual channel) on buy it now for £30 - 35. Get one and plug it in and it will work automatically. Alternatively, even though Sky won't help you do it, you could purchase any new compatible modem router or router only & set it up yourself. This is the best option as the equipment is far superior to anything any isp offers.
3) If using a pc/laptop then use a long ethernet cable or buy a powerline adaptor.
4) Purchase a wifi extender. Plug it in halfway between your sky router & the room you use most to connect to the net from. Get one with the external antennas. It will pick up your routers wireless signal, amplify it & transmit throughout the house.
If one the other hand you check on 192.168.0.1 & it shows only 12000 for your connection speed, then there is a line issue in which case, you need to speak to Sky directly and raise a broadband fault.
Bully
10 Aug 17#78
I would have thought their other deal with £100 amazon gift card and £80 cashback would have been a better deal but then again most do not get cashback from Plusnet
al321
10 Aug 17#79
**** service, you pay for what you get. if you want a better service join zen internet : hotukdeals.com/dea…247
al321
10 Aug 17#80
rubbish service, you pay for what you get. if you want a better service join zen internet : hotukdeals.com/dea…247
alekc
10 Aug 17#81
Are you sure about that? They are stating on their website plus.net/hel…on/ that
Traffic Prioritisation is not applied to Unlimited, Unlimited Fibre or Unlimited Fibre Extra.
Bully
10 Aug 17#82
Yes you did, PlusNet change their deals more than anyone, especially sim only deals, hard to keep up with them.
Bully
10 Aug 17#83
How did you manage that? Website prices are a lot higher.
Rossmor40 to Bully
10 Aug 17#87
I have been with Plusnet for years and have never had any problems like that
Rossmor40 to Rossmor40
10 Aug 17#89
Well it is actually fibre isn't it for 99% of the journey. It's only that last few meters from the street to your house that isn't fibre. In any case FTTP is not far away. My next door neighbour is trialling virgin fibre to premises where the whole connection is fibre. The biggest problem with virgin is the massive price increases once you come off a deal.
tomwenn
10 Aug 17#84
Retention? If not, how?
Crossbow to tomwenn
12 Aug 17#101
If you are in a hurry to know, then I'd suggest pm'ing him. I also queried his post more than 3 days ago, but not received a reply..
Crossbow to Crossbow
14 Aug 17#104
Why not? Can you post or find a better deal that's not rubbish (like TalkTalk)?
plap
10 Aug 17#85
Virgin annoy me by making it look like their cable is fibre, it isn't (booh, bad bad adverts)!
Virgin Fibre is using copper cables, just like the Fibre VDSL packages from PlusNet/BT/Sky etc. Fibre is only to the cabinets, and on both VDSL and Virgin (using coax copper cable) the final stretch to the house is copper
markedwardevans
10 Aug 17#86
Good deal went for it. Best BT could offer me was £38 per month to stay. Although I've been happy with their service it's not worth an extra £13 a month, not to mention the £80 cashback...
K1LLER_HORNET to markedwardevans
10 Aug 17#88
Indeed. I wish they offered FTTP at least as an option. Yet BT still don't offer speeds close to Virgin for whatever reason. However Virgins upload speeds and restrictions are appalling which prevents me from switching. You can't realistically run a Plex server with a pathetic 6Mb/s upload speed.
Emeye to K1LLER_HORNET
10 Aug 17#92
Free shipping sonos speaker if you sign up with unlimited fibre with Vodafone. I just signed up with the a few
Weeks ago and missed out on the free speaker but there was no issue with the activation and the router is good. vodafone.co.uk/bro…ynz
pboo1 to Emeye
10 Aug 17#93
What is the download speed ?
Toffer11 to Emeye
10 Aug 17#94
I was offered it about a month or so ago when I called up to get sports added for the lions tour. At the time I was Not advised that it was only available for a limited time (line rental at £9.99) so when I called them back some time later to take them up on it they were able to honour it as a "backoffice" deal down to the fact I was not verbally told the deal may run out initially! Have to say thumbs up to sky on this occassion! Although it is frustrating that we as customers have to call up at any random time to find out about any particular deals that may or may not be available at any given time but only for a limited period of time! Just refresh our accounts on a monthly basis to the cheapest available offers and im sure we'd all be happy / retained as customers for far longer!
cf15
10 Aug 17#90
sky matched for 12 months, fibre unlimited + tel for 25 + interternational calls £12 = 37 a month total. I also get a free q hub (no delivery charges) and 15 credit but have to pay a 2.50 one charge :angry: , so ineffect 12.50 credit lol, which brings it to 36 a month, which is better than 40.50.
Also found out some info they are planning to match bt 52mb speed shortly, dunno if this is true though.
deathtrap3000
10 Aug 17#91
Could be a few meters to a few hundred meters, same as BT fttc.
my sky bb contract ends 12/09 is now too early to start switching process or would any final fee be negligible?
ilepak to smithers1981
14 Aug 17#107
- it was the best all round deal available at time of posting - flexibility of a 12 month contract (18 month available for an even lower monthly price) - competitive price did not depend on a massive cashback - possible extra bonus of a decent cashback too
WillPS
11 Aug 17#97
Crunching the numbers via TCB -
Plusnet - 24.99 x 12 = 299.88 full cost for y1 - 80 TCB = £219.88 cost for comparison
BT - 29.99 x 12 = 359.88 total monthly cost + 69.99 connection = 429.87 full cost for y1 - 80 BT Reward Mastercard = 349.87 - 130 TCB = £219.87 cost for comparison
BT offer is up to 52Mbps rather than 38Mbps, and comes with one of their basic YouView boxes with access to BT Sport in SD for a year.
Plusnet offer a static IP though, and are probably better to deal with.
Decisions!
oli_wal
11 Aug 17#98
If this is what you mean by traffic management: plus.net/hel…on/ Then... "Traffic Prioritisation is not applied to Unlimited, Unlimited Fibre or Unlimited Fibre Extra."
CrazyBob to oli_wal
14 Aug 17#108
Ordered, thanks OP Should have done it yesterday but didn't have time - Topcashback was £80, now £40 :angry: I like the fact you can specify a change over date
bill888
12 Aug 17#99
There is normally a 2 week cooling off period. Perhaps you can specify an install date after 12/09 ?
Otherwise, the Sky early termination charges can be found here: sky.com/hel…rly
If you currently have Sky Fibre Unlimited, note Sky is 40/10mbps (download/upload speed) service whereas Plusnet is 40/2mbps.
pritchdingo
12 Aug 17#100
Do you have a link??
GGMI
14 Aug 17#102
I don't get why this is so hot?
aaronmcc
14 Aug 17#103
Started using by FTTP from BT on Friday. when I turned it on it was 866MBps! Now it's around 100MBps. I'm paying for 52MBps so pretty chuffed with it. Watching a film stream in full HD, crystal clear and no buffering whatsoever is mint.
GGMI
14 Aug 17#105
Why is talktalk rubbish?
shop.ee.co.uk/bro…and Fibre Broadband - £26 per month, 18 month contract includes line rental. £32 to set up. Pay line rental up front and save 10%.
£135 cashback
so £299 + (18 x 7.50 = £135) + £32 = £466 £466 - £135 = £331 for 18 months
Crossbow
14 Aug 17#106
26/month isn't much better, is it? It's a little more expensive actually. Also, the Plusnet deal is for a 12-month contract only & zero setup/activation fee.
In fairness, we need to keep cashback out of the equation, as it's never quaranteed.
Yes, TalkTalk is rubbish in general & especially where I live - they offered me free basic broadband once for a year, which I refused. It had nothing to do with the speed.
GGMI
15 Aug 17#109
Apologies, I read another deal earlier in the day which was plus line rental and thought it was this one, must have confused it with something else.
sheps
3 Sep 17#110
after humming and hawing plusnet cant even offer me fibre at advertised prices as i don't live in a cheap area what ever that is meant to mean .. off to vodafone if bt dont match them tomorrow
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Opening post
Unlimited Fibre Broadband and Line Rental from £24.99 a month for the first 12 months, then from £33.98 a month. 12 month contract. No activation fee, was £25.00.
The following conditions also apply:
All comments (110)
Annoyingly I signed up yesterday for the Unlimited Fibre Extra deal on the 18 month contract offer, as it was shown as coming to an end that day. I would have preferred to wait until today and only be locked in for 12 months if I had known they would do it.
Plus I'd rather not bother with the hassle of going through the process again.
My switch is going in the opposite direction to you, as the best they would offer was £28.99 for 12 months to stay on Sky Fibre Unlimited (so a £10 per month discount to stay on what I was already on), or £43.99 (their normal pricing) for 18 months if I wanted Fibre Max!
The deal that Sky are doing for the Max at £35 for 18 months that's available for existing customers too only applies to those not already on Sky Fibre at all apparently. :rage:
What download & upload speeds do you get if tested via speedtest.net/?
Mine:
Looks like £80 cashback from TCB.
Never had any real issue with Plusnet either in over 10 years.
I do get the occasional disconnect, but I think that is my Fritz!Box having a hissyfit when too many devices are connected.
Anyone have experience on this issue?
But that was standard BB
Downloaded 76gb last month and currently at 110gb so I could be classed a heavy user.
Have switched to Plusnet saving me £20 per month as my speed checks showed an average download speed of 42 Mbps
ofcom.org.uk/abo…ses
The entire document here (PDF): ofcom.org.uk/__d…pdf
And as I said when spoke to customer services they said it was a offer to start with
Saying that the service has been good
For any other price increase, you are entitled to terminate your contract early without penalty within 30 days as the ofcom rules state.
community.plus.net/t5/…rue
There are more posts from people on Plusnet's forums who have had the process expedited on Plusnet's side too.
"This means you can get our Unlimited Fibre Broadband with an estimated download speed of 6 - 11Mb, and an estimated upload speed of 1Mb.
28.99 PM.. plus I got £150 TCB and £150 BT reward card and they even sent me another one for free :blush:
So £102 I got paid for my current BT contract :party:
Sky's offer is truly unlimted & virtually fault-free, so few regrets here for continuing with them despite potentially better deals (plus cashback) elsewhere.
citizensadvice.org.uk/con…ed/
I was basically told i had to buy, at £70, a different router to solve the issue. I needed the router with the 2.4ghz & the 5ghz basically i believe its because too many people in my area are using the 2.4. Any way just be aware that even if your router receives 40mb you may not get that. X
Always get 37-38mbps, but also always connected to the router directly via ethernet cable (my main PC has been anyway). Use only slightly slower powerline adapters for streaming films on TV.
WiFi varies greatly & has always done, but it has always been far more than my WiFi-connected devices need.
Good luck mate.
I routinely run up over 3TB/mth with no slowdowns (76Mb package). Perhaps the lower tier is treated differently.
They removed prioritisation in June (http://www.ispreview.co.uk/index.php/2017/06/uk-isp-plusnet-removes-broadband-internet-traffic-prioritisation.html) and prior to that had already removed rate limits on various traffic
If they had had traffic management your film download would have been throttled anyway and the rest of the house would have been fine. so either your router couldn't handle it or you were saturating the upstream. either way you proved yourself wrong.
"All our Business broadband and fibre products (and some of our older Residential ones) have traffic prioritisation applied to them. Our Plusnet Pro 'add-on' also uses it to prioritise VoIP, gaming and VPN traffic above other less 'time-sensitive' traffic protocols.
Traffic Prioritisation is not applied to Unlimited, Unlimited Fibre or Unlimited Fibre Extra.
I signed up for talk talk phone and broadband but they never ever connected the phone which is needed for the broadband. Took ages to get through on the mobile and they said it would be fixed. It wasn't.
Engineer out and said that our line wasn't compatible and to cancel.
They said we couldn't (when I got through) and carried on taking the money. We had to send a lawyers letter to eventually get them to call us and refund us our money they had taken.
My neighbour though has nothing but problems.
Horses for courses.
Plusnet Removes Broadband Internet Traffic Prioritisation
It looks like Virgin media only throttle upload speeds nowadays so you're probably fine. Downloads are unaffected.
live chat said this,
Unfortunately the pricing does depend on geographical location, in areas with less competition it costs more to provide the service. The main page will show prices "from" and you can find a description of prices in "no low cost areas" when you scroll down to the bottom of the page and click on "Here's the legal bit".
192.168.0.1
Click on maintenance and enter the log in details below:
Username: admin
Password: sky
If your connection speed is over 40000 then you are still getting that speed. In which case, it's a wifi issue. Only 4 things you can do:
1) Go to the app store in a tablet/phone and download a wifi network analyzer. Go around each room & it will show you the channels that your neighbours are using. If you see one on the graph that nobody is hardly using then you can log back into your router page (same as above). Click on wireless. Click on the channel box & choose the number that isn't being used by anyone around you. Scroll to the bottom of the page & click apply.
Now test the speed as close to the router as you can manage.
2) Replace the router with a better one. Go to ebay & you will regularly see the new sky hub 2.4/5ghz (dual channel) on buy it now for £30 - 35. Get one and plug it in and it will work automatically. Alternatively, even though Sky won't help you do it, you could purchase any new compatible modem router or router only & set it up yourself. This is the best option as the equipment is far superior to anything any isp offers.
3) If using a pc/laptop then use a long ethernet cable or buy a powerline adaptor.
4) Purchase a wifi extender. Plug it in halfway between your sky router & the room you use most to connect to the net from. Get one with the external antennas. It will pick up your routers wireless signal, amplify it & transmit throughout the house.
If one the other hand you check on 192.168.0.1 & it shows only 12000 for your connection speed, then there is a line issue in which case, you need to speak to Sky directly and raise a broadband fault.
Traffic Prioritisation is not applied to Unlimited, Unlimited Fibre or Unlimited Fibre Extra.
Virgin Fibre is using copper cables, just like the Fibre VDSL packages from PlusNet/BT/Sky etc.
Fibre is only to the cabinets, and on both VDSL and Virgin (using coax copper cable) the final stretch to the house is copper
Yet BT still don't offer speeds close to Virgin for whatever reason. However Virgins upload speeds and restrictions are appalling which prevents me from switching. You can't realistically run a Plex server with a pathetic 6Mb/s upload speed.
Weeks ago and missed out on the free speaker but there was no issue with the activation and the router is good. vodafone.co.uk/bro…ynz
Also found out some info they are planning to match bt 52mb speed shortly, dunno if this is true though.
- flexibility of a 12 month contract (18 month available for an even lower monthly price)
- competitive price did not depend on a massive cashback
- possible extra bonus of a decent cashback too
Plusnet -
24.99 x 12 = 299.88 full cost for y1
- 80 TCB = £219.88 cost for comparison
BT -
29.99 x 12 = 359.88 total monthly cost
+ 69.99 connection = 429.87 full cost for y1
- 80 BT Reward Mastercard = 349.87
- 130 TCB = £219.87 cost for comparison
BT offer is up to 52Mbps rather than 38Mbps, and comes with one of their basic YouView boxes with access to BT Sport in SD for a year.
Plusnet offer a static IP though, and are probably better to deal with.
Decisions!
Then... "Traffic Prioritisation is not applied to Unlimited, Unlimited Fibre or Unlimited Fibre Extra."
Should have done it yesterday but didn't have time - Topcashback was £80, now £40 :angry:
I like the fact you can specify a change over date
Otherwise, the Sky early termination charges can be found here:
sky.com/hel…rly
If you currently have Sky Fibre Unlimited, note Sky is 40/10mbps (download/upload speed) service whereas Plusnet is 40/2mbps.
shop.ee.co.uk/bro…and Fibre Broadband - £26 per month, 18 month contract includes line rental. £32 to set up.
Pay line rental up front and save 10%.
£135 cashback
so £299 + (18 x 7.50 = £135) + £32 = £466
£466 - £135 = £331 for 18 months
In fairness, we need to keep cashback out of the equation, as it's never quaranteed.
Yes, TalkTalk is rubbish in general & especially where I live - they offered me free basic broadband once for a year, which I refused. It had nothing to do with the speed.