"Session timeout" twice now for taking payment on the website :disappointed: Long queue on phone....
louie-blue
27 Jul 17#2
Mine went through first time.Almost 2x the data I get from Tesco, £2 per month cheaper and not tied in.
oli_wal
27 Jul 17#3
No.
bluebucket
27 Jul 17#4
First time I tried it I got the Session Timeout error as well and they took the £8 from my account. Tried the online chat and they said to phone 0800 079 1133. Phoned and they sorted out the order and took another £8.
The £8 from the timed out order will be available in my account it a day or three, as usually happens when these things go wrong.
pdip2k
27 Jul 17#5
Got the session timeout twice on firefox. Tried on IE and it went through straight.
celeronmanuk
27 Jul 17#6
Fairly sure it's not a browser issue. I tried on Chrome and IE Edge.
celeronmanuk
27 Jul 17#7
Just tried in IE11 and worked. Don't know if that's a coincidence!
pnyachow
27 Jul 17#8
Give them a call they can upgrade you for free..!!
Opening post
All comments (77)
Tried the online chat and they said to phone 0800 079 1133.
Phoned and they sorted out the order and took another £8.
The £8 from the timed out order will be available in my account it a day or three, as usually happens when these things go wrong.