This looks fantastic, and full credit to FD who has passed this on to me for discussion.
Now live -
Found it for less? Here’s what you do:
Before you buy it, contact eBay Customer Service to request a price match. Let Customer Service know where you found the lower price. We’ll confirm the price match on the spot. Once it’s confirmed, we’ll send you an eBay voucher for the difference.
eBay have introduced a price match guarantee on their 'eBay Deals'. I personally think it's awesome for those who collect those Nectar points and even better who prefer PayPal as their ultimate preferred payment of method.
Before you buy it, contact eBay Customer Service to request a price match.
Let Customer Service know where you found the lower price. We’ll confirm the price match on the spot.
Once it’s confirmed, we’ll send you an eBay voucher for the difference.
The bumpf....
Which competitors does the eBay Deals Price Match Guarantee apply to? Amazon.co.uk, Currys.co.uk, Argos.co.uk, Asda.com, JohnLewis.com, Tesco.com (“Competitor”), but excluding any third party marketplaces including those associated with the retailers listed above. This list is subject to change at the discretion of eBay.
Is postage included in the eBay Deals Price Match Guarantee? No, we compare the item’s purchase price (excluding P&P ) on eBay.co.uk and the Competitor’s website in order to determine if a price match guarantee is justified.
How do I request a price match or find out more about the eBay Deals Price Match Guarantee policy? Please contact eBay Customer Service.
How does eBay cover the difference if a lower-priced, identical item is found on a qualifying Competitor’s website? eBay will issue a voucher for the difference in price for the qualifying purchase if eBay Customer Service can confirm the difference. Upon confirmation, they will issue a voucher which must be used towards the purchase of the price match listing. Vouchers will expire within 24 hours and will not be reissued once they’ve expired. eBay reserves the right to cancel them in the event that a price match purchase is cancelled or returned. eBay also reserves the right to deny claims in the event of buyer abuse/fraud and seller abuse/fraud.
Which items qualify for the eBay Deals Price Match Guarantee? New, unopened items in their original packaging on the eBay Deals page. If a listing is found through the eBay Deals specific search module, then that product is part of the eBay Deals programme. Only “New”, “New with Tags”, “New in Box” and “Brand New” items qualify. All other item conditions such as refurbished and “New Other” items are not eligible. Please refer to item condition information on eBay.co.uk for more details: pages.ebay.co.uk/hel…tml
Is this for UK resident buyers only? Yes. Buyers can participate in the eBay Deals Price Match Guarantee if they are a resident of the UK (even if the purchase was initiated outside of the UK), as long as the item is purchased on eBay.co.uk and is delivered to an address within the United Kingdom.
What happens if an item is returned? In the event an item is returned, the buyer will be refunded the listing price minus the voucher value and any other discounts applied at the time of the transaction.
All comments (55)
BuzzDuraband
6 Jul 17#1
As a heads up, and I'm still not sure about this one. eBay have launched 'eBay Plus' on their .de websitefor 19.90 Euros a year...
Your benefits with eBay Plus
Free & Premium Shipping domestically eBay Plus item you receive is free and always fast on the next or the next day if you order before 14:00 and pay.
If payment is a later, the item will be shipped the next business day.
Free return shipping if the items you do not like or do not like, you can just return it free of charge.
For this, eBay will give you a free return label ready. The return you can drop in over 14,000 Hermes parcel shops in Germany.
Save with exclusive offers as eBay Plus member you will benefit from special offers and discounts - the buying and selling.
Premium Customer ervice eBay Plus products are always tested, professional retailers offer outstanding service.
Should you nevertheless times have a question, our premium customer service to help you quickly and competently.
Sqsq
6 Jul 17#2
The only problem is having to talk to Customer Service. My past experiences with this lot have not exactly been painless.
BuzzDuraband to Sqsq
6 Jul 17#3
Ah. I’ve never had to deal with them thankfully, if that’s the case. Hopefully they’ll have a team to deal with price matches that can only be a little more competent, hopefully
Robot_Rooster to BuzzDuraband
6 Jul 17#8
I have had to deal with their customer services plenty of times, as a seller and as a buyer, they have been absolutely helpful everytime, I do it through livechat though.
Unless it is different with their "eBay deals".
BuzzDuraband to Robot_Rooster
6 Jul 17#9
Like I say, I've never really had to. When an issue has occurred on eBay it's been sorted by the individual seller without the need for eBay themselves. I've had a few issues with Amazon though, as a Prime seller, but that's only because it's like talking to a brick wall sometimes :grin:
But I suppose like anywhere, there will be the occasional issues, sadly :disappointed:
Domthedonkey to Sqsq
6 Jul 17#4
I can't imagine this will go smoothly :neutral_face:
mcdexsta to Sqsq
6 Jul 17#24
I concur...Absolute bunch of cowboys!
Domthedonkey
6 Jul 17#5
Who is FD?
Maevoric to Domthedonkey
6 Jul 17#6
Probably Future Deals, one of the others mods (AFAIK)
BuzzDuraband to Maevoric
6 Jul 17#7
Edit: Oh :grin: FantasyDeals? He's had a makeover now. Known simply as F.D. Neither are Mods, though :smile:
Haha its funny, I was queing in Tesco and in head I thought I put fantasy not future lol
BuzzDuraband to Maevoric
6 Jul 17#20
Embarrassingly, it blagged the head slightly even though I knew who you was referring to :grin:
F.D to Domthedonkey
6 Jul 17#16
No idea.
MarkusC to Domthedonkey
31 Aug 17#49
Financial Director
whelan189
6 Jul 17#10
always been helpful customer service, I like ebay but paypal is a pain in ass and hate them
yasser_7862
6 Jul 17#11
I sold a phone about a year ago. The offer claimed that I'd get a voucher if it sold below a stated price.
I never received a voucher and when I contacted eBay, they said I wasn't eligible for the offer even though a rep had confirmed i was eligible before listing.
Sharpharp
6 Jul 17#12
lol, so wait 30 minutes to get connected to customer services, then get passed from pillar to post for another 20 minutes, explain what you want to do several times and have ebay disconnect........ I'll pass
cburns
6 Jul 17#13
All to entice and part you from your hard earned..... If it works like the rest of these there'll be a few winners.... and the rest won't :wink:
Drooler
6 Jul 17#14
No thanks. I'd rather pay a little more and have Amazon customer service as a backup and prime delivery.
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
Now live -
Found it for less? Here’s what you do:
Before you buy it, contact eBay Customer Service to request a price match. Let Customer Service know where you found the lower price. We’ll confirm the price match on the spot. Once it’s confirmed, we’ll send you an eBay voucher for the difference.
eBay have introduced a price match guarantee on their 'eBay Deals'. I personally think it's awesome for those who collect those Nectar points and even better who prefer PayPal as their ultimate preferred payment of method.
[Price guarantee link]
So, who's included?
Amazon.co.uk, Currys.co.uk, Argos.co.uk, Asda.com, JohnLewis.com, Tesco.com (“Competitor”), but excluding any third party marketplaces including those associated with the retailers listed above. This list is subject to change at the discretion of eBay.
So how does it work?
The bumpf....
Which competitors does the eBay Deals Price Match Guarantee apply to?
Amazon.co.uk, Currys.co.uk, Argos.co.uk, Asda.com, JohnLewis.com, Tesco.com (“Competitor”), but excluding any third party marketplaces including those associated with the retailers listed above. This list is subject to change at the discretion of eBay.
Is postage included in the eBay Deals Price Match Guarantee?
No, we compare the item’s purchase price (excluding P&P ) on eBay.co.uk and the Competitor’s website in order to determine if a price match guarantee is justified.
How do I request a price match or find out more about the eBay Deals Price Match Guarantee policy?
Please contact eBay Customer Service.
How does eBay cover the difference if a lower-priced, identical item is found on a qualifying Competitor’s website?
eBay will issue a voucher for the difference in price for the qualifying purchase if eBay Customer Service can confirm the difference. Upon confirmation, they will issue a voucher which must be used towards the purchase of the price match listing. Vouchers will expire within 24 hours and will not be reissued once they’ve expired. eBay reserves the right to cancel them in the event that a price match purchase is cancelled or returned. eBay also reserves the right to deny claims in the event of buyer abuse/fraud and seller abuse/fraud.
Which items qualify for the eBay Deals Price Match Guarantee?
New, unopened items in their original packaging on the eBay Deals page. If a listing is found through the eBay Deals specific search module, then that product is part of the eBay Deals programme. Only “New”, “New with Tags”, “New in Box” and “Brand New” items qualify. All other item conditions such as refurbished and “New Other” items are not eligible. Please refer to item condition information on eBay.co.uk for more details: pages.ebay.co.uk/hel…tml
Is this for UK resident buyers only?
Yes. Buyers can participate in the eBay Deals Price Match Guarantee if they are a resident of the UK (even if the purchase was initiated outside of the UK), as long as the item is purchased on eBay.co.uk and is delivered to an address within the United Kingdom.
What happens if an item is returned?
In the event an item is returned, the buyer will be refunded the listing price minus the voucher value and any other discounts applied at the time of the transaction.
All comments (55)
Your benefits with eBay Plus
eBay Plus item you receive is free and always fast on the next or the next day if you order before 14:00 and pay.
If payment is a later, the item will be shipped the next business day.
if the items you do not like or do not like, you can just return it free of charge.
For this, eBay will give you a free return label ready. The return you can drop in over 14,000 Hermes parcel shops in Germany.
More about returns on eBay Plus
as eBay Plus member you will benefit from special offers and discounts - the buying and selling.
eBay Plus products are always tested, professional retailers offer outstanding service.
Should you nevertheless times have a question, our premium customer service to help you quickly and competently.
Unless it is different with their "eBay deals".
But I suppose like anywhere, there will be the occasional issues, sadly :disappointed:
F.D
I never received a voucher and when I contacted eBay, they said I wasn't eligible for the offer even though a rep had confirmed i was eligible before listing.
there'll be a few winners.... and the rest won't :wink: