Many, many poor reviews of Wiley Fox's customer service. I'll pass.
willcarson to Fluffykins
24 Jun 17#5
I can vouch for this. Utterly terrible service.
mikechad to Fluffykins
24 Jun 17#17
Contacted the customer service department this morning. Had a reply within the hour. I would say that's pretty good.
Bitbotbang
24 Jun 17#4
Wiley Fox?? Good luck with that! Just get a Samsung or Apple ffs! Wannabes
jamgin to Bitbotbang
24 Jun 171#10
I've had my Wileyfox over half a year now.
Best phone I've ever had. Battery life nearly 3 days for moderate use. Latest version of Android and security patches to the OS that roll out to the phone pretty promptly. Unlike the mainstream phone manufacturers who just abandon phones with regards important security updates.
My model was about a hundred notes. If you've more money than sense then go for a sammy/apple phone. Otherwise save your cash for beer tokens and get a fox.
Laura.Palmer
24 Jun 17#6
Bang per buck is outstanding for these phones. They are now all on android 7.1.1 which is pretty rare. Also having 3gb of ram is great. Support is now working well and the phones are from a UK company. Carphone warehouse just started selling them too.
Saro to Laura.Palmer
24 Jun 171#8
Do you own one? I'm curious to know how long ago did they improve the terrible customer support? I may be tempted to buy it if they've sorted out the cyanogenmod interface problems as well.
morrig to Laura.Palmer
24 Jun 171#19
Bit like saying Apple is a US phone maker.
bellboys
24 Jun 17#7
At the end of the day, if their CS/support is so terrible you may as well go ahead and get a Xiaomi Redmi Note 4 3GB/32GB/5.5 FHD screen/metal body direct from China for similar money....both phones are made in China after all. A far better phone for your hard-earned.
Can't open the link on the phone for some reason. What price is it giving there?
And idea on the difference in the models between Note 4, Note 4x, Note 4 LTE or are they the same thing just added detail in the description? What about global non-global version? Thinking about taking a punt with one of these.
Jimmyboy
24 Jun 171#9
I wouldn't worry about customer support from WileyFox as Amazon is the seller so use their support.
elitom
24 Jun 171#11
there is now no Cyanogenmod OS - it is an almost vanilla Android with some modding by Wileyfox - and yes I have had a Swift 2+ for 6 months now
EliTom
Laura.Palmer
24 Jun 172#12
I own a swift 2+. I bought it in Jan when they had announced they would remove Cyanogen and upgrade to Nougat. That happened seamlessly, and I now have pretty much the latest version anywhere. Support are now responsive by email (I had to return the bundled case as a tab over the power button broke). This was 2 weeks ago.
The fact that they said they would upgrade the whole of their range to Nougat and have done it is unprecedented in the mobile business. Nobody does that.
The fact that it is UK company and not some dodgy Chinese reseller made a big difference for me. Sure they are made in china, but you have more hope of sorting it if the people you buy from are here.
Opening post
All comments (24)
https://www.amazon.co.uk/gp/aw/d/B01MFEOBJY/ref=mp_s_a_1_10?ie=UTF8&qid=1498235096&sr=8-10π=AC_SX236_SY340_QL65&keywords=wileyfox+swift+2&dpPl=1&dpID=41I5ZKcEmCL&ref=plSrch
Best phone I've ever had. Battery life nearly 3 days for moderate use. Latest version of Android and security patches to the OS that roll out to the phone pretty promptly. Unlike the mainstream phone manufacturers who just abandon phones with regards important security updates.
My model was about a hundred notes. If you've more money than sense then go for a sammy/apple phone. Otherwise save your cash for beer tokens and get a fox.
https://www.aliexpress.com/item/Global-version-Xiaomi-Redmi-Note-4-mobile-phone-Snapdragon-625-Octa-Core-13-0MP-camera-Metal/32794594929.html?aff_platform=aaf&cpt=1498269067518&sk=VnYZvQVf&aff_trace_key=312b01d76af04158bc6c903f0b8f7a37-1498269067518-03799-VnYZvQVf
And idea on the difference in the models between Note 4, Note 4x, Note 4 LTE or are they the same thing just added detail in the description? What about global non-global version? Thinking about taking a punt with one of these.
EliTom
The fact that they said they would upgrade the whole of their range to Nougat and have done it is unprecedented in the mobile business. Nobody does that.
The fact that it is UK company and not some dodgy Chinese reseller made a big difference for me. Sure they are made in china, but you have more hope of sorting it if the people you buy from are here.