Hi, do you think they credit checked you for every attempt to order? I am in the same boat, my payment did not go through on two attempts. Gave up on the fear that credit history might take a hit.

I tried online 3 times yesterday and it failed at payment stage. So I rang sales and they sorted it instantly. Two sims on this deal winging their way to me tomorrow.

Just signed up for this via their customer services with no problems at all.... absolutely brilliant quality of service. !!!!!

Thanks upgraded my Plusnet mobile Account to this :stuck_out_tongue:

Seems a reasonable deal especially as it's only a 30 day contract. Heat added and think I'll take one at that price.

I hope someone from plusnet reads this.
YOU ARE A BUNCH OF MUPPETS.
myself and 4 other ppl trued to order this online and got a error after submitting payment details. 20,minutes waiting on live chat only to be told there is no order even though our money has left the bank. you bunch of c@#ts

is this still available

I moved to plusnet 4 months ago and I often have issues in central London with calls dropping or the quality of the call being really poor. I didn't experienced this when I was with three, so I assume it's a problem with plusnet.

Ordered cheers dude. Internet explorer is the only search engine that will process the payment.

Thanks for the heads up Maclemming

Nope. Their prices seem good but there not all that. Got drafted in when they swallowed up lifemobile and its been ok, customer service terrible (but when isn't it) Trouble is i've not been able to send texts for the past three days and i'm all good my end had a look online and its a common problem apparently. Pac code request imminent.

Just to let you know that I had the same thing regarding payments online - they will now accept phone orders for this deal - 0800 079 1133

If you are already on Plusnet on a 30 day contract you can switch :sunglasses:

I signed up to Plusnet a week ago on the 4GB, 1500min & unlimited texts bundle for £10 a month. Just called their customer services and they've allowed me to switch to this deal. It's starts on my next monthly payment.

No chance of getting this offer if you're already with plusnet right? I'm currently on the £5 - 1GB deal, but I wouldn't mind paying the extra amount of that data.

Okay, I can confirm the package does exist, as I have just purchased it (at last!). It failed after card payment in Safari and Firefox but went through fine in Internet Explorer.

Ok this might help

I tried 6 times to order and got the processing error message every time after i had put through my payment details. No order confirmation screen or emails at all. I finally called my bank to check if the problem was at my end and they confirmed that all 6 payments had been accepted! I called plusnet and was put through to the sales team who confirmed that there are processing issues with the website. He told me the 6 payments have been accepted by a payment holding company they use and the money will go back into my account in roughly 5 days as plusnet did not accept my orders. He did say that my bank should be able to recall those payments to the holding company, however when i spoke to Santander and tried to get the payments stopped i was told it was not possible.

They knew about the Uswitch offer and processed my order and payment over the phone without any problem at all, so i would just give the sales team a call rather than try it online. They were also very helpful which was reassuring, though i did speak to the sales team rather than CS so time will tell :wink:

Good luck!

Try this link: https://plus.net/mobile/deals/3-5gb/uswitch/jun17

great price but rubbish reception!

This is the second Plusnet sim deal I've tried to purchase in the last few weeks - always get the error page after the card payment. I wonder how much business they are losing with these issues?

How can it not be authorised by plusnet it's on their website?

THIS DEAL DOES NOT EXIST ! DONT WASTE YOUR TIME !

couldnt take out this deal online - keep getting error message !
phoned the CS and spent 20mins talking to them, i was told its an error from uswitch !!! Uswitch put on the deal that is not authorised by plusnet !

Thanks for the useful info, Dr.Zoidberg - will give it a go.

Having a lot of trouble now with plusnet couldn't call for two hours today and dropped calls to certain numbers! Quite annoying tbh

can you upgrade your current plusnet mobile account to this to be able to keep your curvy phone number?

Roaming?

Thanks.

So I want to switch and what do I have to do? Give my current provider a 30 day notice and get a PAC code, get charged by both providers for the first 30 days? Any way to shorten the period when I pay for both providers, e.g. choose when to start with Plusnet?

Thanks.

Found it on uswitch:

https://www.uswitch.com/mobiles/sim_only_deal/ab34a921c0b314802735414cbe47dd62afe55eba?comparison=c3Q9c3RhbmRhcmQmcz1iZXN0c2VsbGVyJnA9L21vYmlsZXMvY29tcGFyZS9zaW1fb25seV9kZWFscy8mcG89NQ==

it's on the uswitch website