For £5/mth you get 250 minutes, 5,000 texts and 1.5GB of 4G data on rollover. You can choose a one-month 'ShockProof' contract, meaning you can limit your bill to no more than £5 over the tariff price. Alternatively go for a one-month 'Go-To' plan meaning you can roll your unused data over into the next month. So use only 750mb one month and you'll have 2.25gb to use the next.
Who can get it? Need-to-knows One-month contract. Runs off the Three network. If you exceed your allowance, it's 10.24p/MB for data, 40p/min for calls to UK mobiles or landlines and 14p per text. Tethering isn't allowed with this network* You'll be credit-checked – see our Credit Scores guide.
Not a bad deal but iD is crap on customer service. Plusnet also available at this price but does not rollover! Check which network is better for you roams on the three network
*officially its not but iD say it uses up your allowance too quickly however they will not throw you off for tethering maybe id can confirm that!
All comments (24)
hassanomar
15 May 172#1
ID = Cold
jeff333
15 May 17#2
I am on the £4/month contract - GREAT :smiley::smiley:
Anon32 to jeff333
15 May 17#3
Extra pound for this? If you definitely dont need it then fair enuff
xyhz123456
15 May 17#4
I had a lot of issues with them. Over-billing of data was my specific issue. They turned my service off due to high data usage (over 500 meg) and then said "while my service was turned off" that I had used something like 3.5 gig of data. It took months to get them to refund me for excess charges, had to go to Ombudsman to get it fixed.
Then about 4 months after my contract was over I could see a bad mark on my credit report for non-payment. After they closed my account they billed me for a few extra days, never informed me, but ended up putting about 6 months of late-payment records against my credit report. I phoned and tried to get it fixed but it eventually went far too long and had to go to the Ombudsman once again to get it fixed!..
Glad to hear you get on well with them. I did not.
hassanomar
15 May 17#5
I cancelled my contract within 14 days and didn't use the sim. They then created a false charge of £1.80 and never informed me. Months down the line, I then got refused finance as I had outstanding payments on my credit file. Phone call after phone call got nowhere lots and lots of broken promises to fix. I had to do a dispute on equifax to finally clear my record 2 months after. All over their incompetence. Read plenty of other threads I'm not alone. Beware of these cowboys.
bigdarlodave
15 May 17#6
The allowance is ok until you use all your data and then the £5 cap turns into an extra 50MB of data so could end up costing you 10.00 a month, by the time you get the text telling you you have run out of data, bang another £5 on the bill. This happened to my son many times until we thought not really worth it in the end.
Anon32 to bigdarlodave
15 May 17#7
Why not just go for the 5gb one for £10 a month? Or use plusnet who have a £2 smart cap and they dont charge more even if it goes way over by the time they update their system
yorkie
15 May 171#8
Another one here who fell foul of cancelling contracts with ID mobile. The wife and I could not to get a signal at home and so cancelled the day the sim cards arrived. They emailed confirmation they had cancelled them as per our rights within the cooling off period. They raised a spurious £1.50 charge against both accounts unbeknown to us until I was doing the monthly credit checks with Noddle, Clearscore and MSE Credit Club. They hadn't used Callcredit (Noddle) but both Clearscore (Equifax) and MSE Credit Club (Experian) were showing our accounts as being one moth in arrears for a £1.
As well as raising complaints with ID Mobile we raised disputes with both Experian and Equifax. I have to say Experian were excellent at dealing with the dispute whilst Equifax were very poor. It's been extremely time consuming rectifying their mistakes. I have asked for recompense and for our time and damage to our credit from ID Mobile, if they decline I'm going to raise a dispute with the ombudsman. They are now on my small list of companies who I'd never use again.
noeltech2000
16 May 171#9
Beware ID Mobile... Lots of problems !!! I also cancelled with them under the 14 days because of no signal .. I also found out they put a mark on my credit reference history.. It took months for them to sort out and lots of my time wasted doing this.. So Beware ..
Anon32 to noeltech2000
16 May 17#10
I don't use iD mobile myself as have 2g only phone but thats bad! Use plusnet and have had no problems at all. I use three in my ipad for smart capabilities. But seems these cheap operators have less use of the network somehow
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Opening post
Who can get it?
Need-to-knows
One-month contract.
Runs off the Three network.
If you exceed your allowance, it's 10.24p/MB for data, 40p/min for calls to UK mobiles or landlines and 14p per text.
Tethering isn't allowed with this network*
You'll be credit-checked – see our Credit Scores guide.
Not a bad deal but iD is crap on customer service. Plusnet also available at this price but does not rollover! Check which network is better for you roams on the three network
*officially its not but iD say it uses up your allowance too quickly however they will not throw you off for tethering maybe id can confirm that!
All comments (24)
Then about 4 months after my contract was over I could see a bad mark on my credit report for non-payment. After they closed my account they billed me for a few extra days, never informed me, but ended up putting about 6 months of late-payment records against my credit report. I phoned and tried to get it fixed but it eventually went far too long and had to go to the Ombudsman once again to get it fixed!..
Glad to hear you get on well with them. I did not.
As well as raising complaints with ID Mobile we raised disputes with both Experian and Equifax. I have to say Experian were excellent at dealing with the dispute whilst Equifax were very poor. It's been extremely time consuming rectifying their mistakes. I have asked for recompense and for our time and damage to our credit from ID Mobile, if they decline I'm going to raise a dispute with the ombudsman. They are now on my small list of companies who I'd never use again.
Seriously ???
https://uk.trustpilot.com/review/www.idmobile.co.uk