Plusnet upping linerental and prices! Your chance to leave penalty free and bag a new option with cashback etc....
These companies are taking the buscuit now! You never see them put up mobile charges where there is more competition!
*Price and product changes – 29th June 2017
The following pricing and product changes will apply from 29th June 2017 as set out below:-
We will introduce a new call feature for Plusnet line rental customers called 'Plusnet Call Protect'. This free feature will catch nuisance calls on your landline and send them straight to junk voicemail. More information can be found here
For new and existing Plusnet Home Phone customers:-
Line rental will increase from £17.99 per month to £18.99 per month
Line Rental Saver will increase from £185.88 per year (equivalent of £15.49 per month) to £197.88 per year, (equivalent of £16.49 per month)
Call setup fees will increase from 19 pence to 21 pence
Call charges for landline to mobile calls will increase from 12.54 pence per minute to 14.65 pence per minute
The Anytime International 300 call plan will increase from £7.50 per month to £8.00 per month
For existing Plusnet Home Phone customers:-
The Anytime, the Plusnet Anytime and the Talk Anytime call plans will increase from £6.50 per month to £7.00 per month
The Plusnet Anytime International 300 & the Talk Anytime International 300 call plans will increase from £7.50 per month to £8.00 per month
We will be increasing the call cap on the Anytime International 300 call plan for International calls from 30 to 60 minutes. If you hang up before 60 minutes and redial you will not be charged if you are still within your 300 inclusive International minutes.
We will be introducing a fair usage limit of 150 calls or 1000 minutes a month (whichever is reached first) for calls to 0845 and 0870 numbers on all of our call plans which have inclusive 0845 and 0870 calls. If this limit is breached we will hold the right to bar your phone line or cease your account.
Our early termination charges will change. How much depends on your package.
For more details on the pricing and product changes see our FAQ.
Top comments
julieallen
27 Apr 175#1
Thiis should be in misc as its a heads up not a deal, however, where does it say anything about mobile charges going up? Bet my £1 deal stays the same :wink: despite some fool on here telling everyone they were going up about 6 months ago :smile:
Gubbinski
18 May 173#137
This is the third mid contract price hike for me. It seems very person dependant as to whether they give a monkeys. For those that want to switch but keep the service John Lewis broadband is £20 a month with £30 quidco and is run by Plusnet.
eatmorefish
28 Apr 173#33
Nationalise the whole gravy train. Give every man, woman and child 1 gigabit fiber straight to their home, whether they want it or not. Cheaper for all.
FamilyGuy67 to BigCheeseGlenni
27 Apr 173#5
Because of the price increase by law you can now leave your contract without incurring a penalty !!
All comments (143)
julieallen
27 Apr 175#1
Thiis should be in misc as its a heads up not a deal, however, where does it say anything about mobile charges going up? Bet my £1 deal stays the same :wink: despite some fool on here telling everyone they were going up about 6 months ago :smile:
BigCheeseGlenni
27 Apr 171#2
How can you leave penalty free op please ?
I'm with plusnet for 18 months & got 12 months left
MJV to BigCheeseGlenni
27 Apr 17#4
When you get the email notifying you there should be this section in the email
We hope you’re happy with your products and services but if you do decide to leave because of these changes, we won’t apply any early termination charges. All we ask is that you call us to tell us within 30 days of getting this email and give us 14 days’ notice.
FamilyGuy67 to BigCheeseGlenni
27 Apr 173#5
Because of the price increase by law you can now leave your contract without incurring a penalty !!
Bades
27 Apr 173#3
I too still stand at £1 p/m lol
uk3g
27 Apr 17#6
Most probably as soon as you tell them you want to leave they will either credit your account with an amount equal to the increase or agree to keep your price plan the same until the end of the term. They bank on customers saying oh its only £1 extra per month so can't be bothered to complain or better still not reading the email until after the 30 day notice is up by then its too late to do anything because of the termination charges.
ifitsfreeitsmine
27 Apr 17#7
Just joined plusnet yesterday, I paid for line rental saver, not sure if they will add £1 per month to my bill when price increases but it will still be much cheaper than BT which treat existing customers really poorly. Loyal customers are second class citizens.
Shame quidco hasnt tracked though.
householdhorror to ifitsfreeitsmine
27 Apr 17#8
I've been with plusnet for years on the line rental saver, when it goes up all that happens is you pay more next year.
They're also very good at lowering if you haggle. Was on £17.99pm standard, phoned them and got £11.99pm fibre. This kind of thing is useful leverage (though maybe not for you as you've just joined).
Sadly the actual broadband itself has gone downhill and is now perpetually patchy, probably due to their overlords at BT.
Jaybeam to ifitsfreeitsmine
27 Apr 17#14
Word of warning if you pay up front for line rental saver and plusnet put their prices up mid term yes you can leave but they will not refund your money! That's why this year we didn't go for that.
ifitsfreeitsmine
27 Apr 17#9
Thanks, nice to know, my plusnet hasnt kicked in yet, only rang bt to cancel contract yesterday, didnt know there was a 30 day cancellation period, thought I could cancel when my contract expires in a few days.
Will probably get my mobile contracts with plusnet as well, will move from bt mobile asap, much better deal than bt were offering.
DanB89
27 Apr 17#10
I've searched HUKD and can't find how you got £1 a month mobile! Must have missed it. Care to share? :wink: was it a retention?
callum84
27 Apr 17#11
I did the same as you.
Signed up to plusnet from BT. BT will send you an SMS about services being transferred. Call the number in the text with a query about transfer or something. Gets you straight through to retentions.
Offered me free Infinity 2 and BT sport's for 24 months.
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
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Opening post
These companies are taking the buscuit now! You never see them put up mobile charges where there is more competition!
*Price and product changes – 29th June 2017
The following pricing and product changes will apply from 29th June 2017 as set out below:-
We will introduce a new call feature for Plusnet line rental customers called 'Plusnet Call Protect'. This free feature will catch nuisance calls on your landline and send them straight to junk voicemail. More information can be found here
For new and existing Plusnet Home Phone customers:-
Line rental will increase from £17.99 per month to £18.99 per month
Line Rental Saver will increase from £185.88 per year (equivalent of £15.49 per month) to £197.88 per year, (equivalent of £16.49 per month)
Call setup fees will increase from 19 pence to 21 pence
Call charges for landline to mobile calls will increase from 12.54 pence per minute to 14.65 pence per minute
The Anytime International 300 call plan will increase from £7.50 per month to £8.00 per month
For existing Plusnet Home Phone customers:-
The Anytime, the Plusnet Anytime and the Talk Anytime call plans will increase from £6.50 per month to £7.00 per month
The Plusnet Anytime International 300 & the Talk Anytime International 300 call plans will increase from £7.50 per month to £8.00 per month
We will be increasing the call cap on the Anytime International 300 call plan for International calls from 30 to 60 minutes. If you hang up before 60 minutes and redial you will not be charged if you are still within your 300 inclusive International minutes.
We will be introducing a fair usage limit of 150 calls or 1000 minutes a month (whichever is reached first) for calls to 0845 and 0870 numbers on all of our call plans which have inclusive 0845 and 0870 calls. If this limit is breached we will hold the right to bar your phone line or cease your account.
Our early termination charges will change. How much depends on your package.
For more details on the pricing and product changes see our FAQ.
Top comments
All comments (143)
I'm with plusnet for 18 months & got 12 months left
We hope you’re happy with your products and services but if you do decide to leave because of these changes, we won’t apply any early termination charges. All we ask is that you call us to tell us within 30 days of getting this email and give us 14 days’ notice.
Shame quidco hasnt tracked though.
They're also very good at lowering if you haggle. Was on £17.99pm standard, phoned them and got £11.99pm fibre. This kind of thing is useful leverage (though maybe not for you as you've just joined).
Sadly the actual broadband itself has gone downhill and is now perpetually patchy, probably due to their overlords at BT.
Will probably get my mobile contracts with plusnet as well, will move from bt mobile asap, much better deal than bt were offering.
Signed up to plusnet from BT. BT will send you an SMS about services being transferred. Call the number in the text with a query about transfer or something. Gets you straight through to retentions.
Offered me free Infinity 2 and BT sport's for 24 months.