Heat for the price, but i wouldn't buy this at this point. It's in to its third year and creaking with iOS 10. Maybe look at the new "iPad"

Load of rubbish. It's an excellent tablet and still one of Apples top models. Good price OP

Using iOS 10 on my iPad Air 2 right now and it's fine! Even runs Rome Total War perfectly!!!

No sign of any 'creaking' at all.

Interesting 'findings' that ...

That offer finished a few days ago.

How do you get the 3 year free warranty? Shows 2 years on JL.

John Lewis Stratford

Which Store?

John Lewis Price matched in store for me today looked at curry,s website and gave me last one no fuss. Think they just wanted to get rid of stock.

Managed to get John Lewis to price match against gold a few days ago.

All iPads Air 2 been removed from website except gold one and it is OOS
http://www.currys.co.uk/gbuk/computing/tablets-and-ereaders/tablets/apple-ipad-air-2-128-gb-gold-21962994-pdt.html

Lol

Orginally JL rejected my price match as there wasn't any in stock new my home address. Sent them a screenshot where there was one available in Teesside about 30 miles away, price match was offered after that.

is the deal still on? JL price match available? aren't newer models expected soon?

Also the iPad Air 2 has better screen quality (laminated and anti-glare) than the iPad (2017) (as well as being thinner and lighter) - so, if these are the important qualities for you it is still a BETTER purchase!

What utter chuff. The iPad Air 2 still runs iOS 10 like a dream. As good if not better than my iPhone 7.

The new 2017 iPad is not an 'Air', and only has a marginally better processor.
It has the same amount of RAM and the exact same screen. It has the exact same cameras, and the same battery life.
The new iPad is both heavier and thicker than the Air 2.

The iPad Air 2 is still the best option for those who don't want a Pro.

(On the other hand I also have an old iPad 2, which most definitely IS creaking on iOS 9)

Comparison reviews between the Air 2 and new ipad has speed the main difference. If you get excited by every new chip released marked up by apple and queue overnight for the latest iphone then i'm sure this will fill your hollow existence! :stuck_out_tongue:

Only Gold colour iPad is in stock in currys. So you can request JL to price match for that colour only.

JL got back to me and said this they can't price match as Curry's don't have it in stock!

JL got back to me and said they cannot price match as the one in currys is a slightly older model

Ok, I got for gold now from Johnlewis.com. I have 28 days to buy it now.

My experience, exactly. The more entries you make into the John Lewis Price Match Lottery, the better the chance of getting one through. Crazy set-up, and a huge waste of everybody's time, but it can work.

John Lewis price match is very hit and miss.
They refuse claims for various different reasons while at the same time they agree to exact same claims from others.

the trick is to send a few requests preferably at different times with different email address even different names.
If they agree,you will be given a code that is not tied to the name you gave them.
Ive done this over years and almost every time there was a Yes response among a few No responses.

so don't take no as their final answer,send more requests.

Buy, yes. Repeatedly - hardly. And mostly only when they can be persuaded to follow their own NKU policy and match a competitive price. In this case it's Currys, and we all know what they're like. :smile:

Because, quite simply, the price in the stores is actually £399.

Currys has the absolute worse customer service I have ever had the misfortune to use. Bar none.

Agreed - isn't it obvious that if a company such as JL is a massive pain to deal with pre-purchase then they'll likely be a massive pain if you need to deal with them post-purchase? People, if you want this deal just buy it from Currys!

All this moaning and yet you still buy from them repeatedly

After initially rejecting the price match (citing "online deal only"), John Lewis agreed to price match after I sent them evidence of it in stock in my local store (Harrogate). Thanks OP!

I know! The one I receive will be going back unopened - I paid via PayPal just for security. They also have a faff way of returning items if you pay via paypal. I would've let it but really wanted the 3 year accidental damage cover from JL for £40.

I believe JL are fine with "open box returns"...which they legally should be. Currys, on the other hand, don't like them at all!

I finally got them to agree a price match for the gold I've ordered, so now will return the one I ordered from Currys, both arrive tomorrow.

Do JL have a policy that you can't return if you've opened the box? I rhibk that contravenes distance selling regs.

Currys are also selling for £469 in their STORES (according to currys.co.uk)! So I fail to see your gripe.

The inconsistency of the John Lewis NKU team beggars belief - despite all the crap about having to "adhere to John Lewis policy to ensure the same standards are applied to all our customers to ensure a fair and consistent service."

Finally got a price match, after several failures, a lot of wasted time on my part and theirs, several iPads headed out to one of their stores for collection (all to be refunded), and a John Lewis/Waitrose customer (me) left feeling even more negative about the brand than I did before.

Most of their NKU policy, despite what they say, depends on luck, and who deals with the claim. These were all perfectly genuine claims, but the treatment of each one depended on who dealt with it - and that's ludicrous.

It just becomes a game of chance in the end, pitting your wits against the NKU team to see who'll win. A bit like the lottery - enter enough times and you'll probably win! :innocent:

Seems John Lewis are aware of the lower price from comments above...yet still are charging £469

So much for 'Never knowingly undersold'

Btw, JL just price matched the Gold (just in case we change our mind) within 2 hours. The 3 year guarantee ends 4/5 though, therefore I guess you need to order by then?

don't open the box until you actually get the refund.

FWIW, after 1st price match in Milton Keynes store didn't fly, I re red this thread, then reserved one in Currys, then once I had a reserved one in Northampton, I asked for a price match, got a sorry currys dont have stock, rejection as seen above, then I forwarded that on to customenr services with a screen shot of my reserved one, and got the price match, I had to pay full price, will collect tomorrow then will submit price match numbers for a refund.

phew, bit of a pa-larva but looking forward to move from my 16Gb Ipad 3. thanks for all the guidance above. and OP.

Yep Currys seem to only have the Gold available now. Having not really made my mind up looks like we'll be getting the iPad 2017. Maybe not a bad thing as looking at the processor speeds it seems significantly faster than the Air 2 even if the screen isn't as premium. Save £60 though I guess.

In contrast I put in claim late Saturday evening and they emailed first thing today (Monday) to say it had been accepted! As Currys are now mostly out of stock they must have used the availability at the time I made I the claim.

Well I think JL customer service is great - I've got the iPad and they have just refunded my card for the £70 difference

I do see where you are coming from, but I guess it's how you use it. I have 32 gb and normally have a couple of films and 6-8 episodes of a series downloaded as still have about 7gb free.

16gb is definitely not enough nowadays, but I think 32gb gives most people enough unless you are a heavy user.

John Lewis are still refusing to honour their own Never Knowingly Undersold policy for claims put in while all three colours were still available to order for home delivery by Currys.

What they do, as always, is delay replies for around 24 hours. By that time, Currys availability had changed (all but Gold have gone) so they reject the claims on the basis that they're not in stock. And they're refusing to change their minds on that, claiming that they "must adhere to John Lewis policy to ensure the same standards are applied to all our customers to ensure a fair and consistent service."

As always, Never Knowingly Undersold = Always Knowingly Underhand :wink:

John Lewis have now agreed to price match so I've ordered from them....in gold.

I have emailed to say that the gold is in stock for delivery and collection from store but I imagine they will probably try to say no! :smirk:

Was probably true 3/4 yrs ago but apps are getting larger and larger so I would say 64gb is the minimum.

I'd agree, but the price difference on this deal is much less than it usually is.

For most I would say the 32gb is enough - so many people spend a lot more to get the extra GB they don't need.

thanks

So we agree the Air 2 has a better screen, the the new iPad has better internals as it's faster etc. I have pro and air 2 and the screen is not the same - far better on the pro from a coating/reflective perspective.

Go for the new iPad instead. Basically that guy on the article was say a refurb v a new new iPad - I wouldn't go for a refurb. Just my iponion but always go for the newest/fastest.

They are both old and not worth buying at this time

Does the anti reflective coating on the air 2 make a difference of you're going to use a screen protector

I spoke with "Dominic" in MK and he did it on Friday evening no problem. Receipt is attached earlier in the comments as proof for them if it helps.

I asked if they had any Air 2's in stock, the "service leader" (he was wearing a sash saying so) checked and they had 9 (silver) in stock. I then said it was cheaper in Currys, he loaded a google sheet on an internal intranet which listed lots of shops etc. and next to currys it said "Yes" in the price match column. He then loaded the website saw that it said £399 (he then exclaimed at the difference) and said yes he'd do it. No hassle, no fuss, he just did it.
I can't say the same about the argument I had (via email) with the customer service team.

Shameless [email protected]@rds. Slogan should read 'never knowingly price match'

John Lewis are now claiming that Currys didn't have the Silver or the Space Grey available to order for home delivery yesterday.

Anyone got any evidence to prove that they're wrong? These people have no shame.

Is that in the works anytime soon?

waiting for the new flagship iPad to to come out so the iPad pro goes back to non brexit price

I got the same reply when they do have stock.

Hot deal!!!

Have you actually got one or tried it? Mine runs perfectly fine with the latest IOS.

Thanks for posting this - I requested a pricmatch from JL yesterday at 8am - got the confirmation of this at 4pm - ordered ipad and it was delivered 2 hours ago - great service and 3 year warranty from JL as usual.
Ipad is great - very happy - so thanks again for posting!

I just had a reply too and they refused, stating that it wasn't actually available from Currys.

I have replied providing evidence that it's available in at least 2 stores I've checked. I have also now ordered it online from Currys in Gold.

Will not open it, in the (vain) hope that JL agree to price match.

how is the process of in store price matching?
who do you speak to and how do you show them this deal? do you have to load up curry's website on your phone and show it to a manager?

Not even close to being the same kind of issue. Wifi antennas breaking is one thing, ios10 eating up to 50% more ram than ios9 is another.

tried in milton keynes, and they wouldn't match the deal as it was a online price. no air 2s on display but some in stock. bit disappointing, but maybe someone else might get a better response.

Well that's hopeless. Hope you will be forwarding that to CEO level, even just to note your dissatisfaction.

I had a problem with delivery of an item a few years ago and had to contact them to get it resolved, which they did. It shouldn't have got to that stage though.

Service in my local branch isn't what it once was either. It's not bad but my expectations are higher than other shops and staff often seem disinterested.

Same colour - and it was in stock.

John Lewis are living on their past reputation for customer service. It used to be good, but now they're cutting costs in order to survive, and it's awful unless you escalate problems to CEO level.

Trustpilot reviews say it all: https://uk.trustpilot.com/review/www.johnlewis.com

1.5 out of 10 (Bad) on 3000+ reviews.

And for those who say Trustpilot only ever shows bad reviews, check out all the incredibly positive Richer Sounds reviews on there: https://uk.trustpilot.com/search?query=richer+sounds

Richer Sounds looks after its customers and keeps them. John Lewis hacks off its customers and they defect to Amazon.

They don't price match on out of stock products so I'm assuming you were trying to purchase a different colour?

If you buy accident warranty with it? Is john lewis costumer service good ?before i buy from apple.their service are nice.i,m thinking to buy from john lewis but i do,nt know their service.

Here we go again - all the usual lying cheating tactics used by John Lewis to wriggle their way out of NKU claims:

Dear Mr Newbold,

Thank you for contacting us.

I have looked into your claim and found that Currys do not currently have stock of the Apple iPad Air 2, Apple A8X, iOS, 9.7", Wi-Fi, 128GB, Silver, therefore on this occasion I cannot match the price quoted by Currys.

We carry a wide range of lines, and the competitor has to have the line actually in stock (rather than available only to order) for us to match the price. For products that we deliver, we ask that the competitor is able to deliver in equivalent timescales to us, and on products that require delivery, we'll take delivery charges into account when comparing prices.

I am sorry I have not been able to reduce the price on this occasion. If you require any further information or assistance please do not hesitate to contact me.

Yours sincerely,

A shade under 24 hours for my reply

How long have people waited for a response please

Dear Mr Bater,

Thank you for your price match request for the Apple iPad Air 2, Apple A8X, iOS, 9.7", Wi-Fi, 128GB, Space Grey.

I have looked into your request and will be happy to match the price of £399.00 for the Apple iPad Air 2, Apple A8X, iOS, 9.7", Wi-Fi, 128GB, Space Grey (product code 86060604) seen at Currys.

To place this order with us please visit our website. When you have received your items and are satisfied with your purchase, please let me know by return email. Please also respond with your CASE number and your order number.

Once you contact us to confirm that you are happy with your goods, we will process your refund and you will see this in your account within five working days. If PayPal is used then please be aware the refund can take up to 28 days to show in your account. You will not need to take any further action.

When placing your order, you will be charged full price initially and then refunded once you have confirmed that you are keeping the order. A maximum of 10 items can be ordered.

This price match is valid for one order only and cannot be shared with friends or family. Please also note that the price match above is only valid for orders placed with JohnLewis.com and cannot be used in store. You should place your order within 28 days from today. If you are unable to place your order within 28 days, please submit a new request via our website.

If you wish to view more information about our Never Knowingly Undersold Policy, you can do so on our website:

http://www.johnlewis.com/inspiration-and-advice/never-knowingly-undersold-policy?_requestid=718739

If I can be of any further assistance please do not hesitate to contact me.


Yours sincerely,


JohnLewis.com

Hmm ta.

Too far - nearest store 100 mile round trip. Not surprised about the online team - I've had problems with them pretty much every time I've claimed. They must get paid on the basis of the number of refusals! They use every trick in the book to avoid a claim, and what JL rarely, if ever, does is match a particularly keen price across all its stores. You can succeed in getting a claim through, but it's often a battle.

You can of course just buy the iPad, order it into a local Waitrose, and push the claim after ordering. Nothing to lose - it sits there for 7 days and after that it goes back again for a refund. If they agree the claim, pick it up - if they don't, let the twisters have it back again at their cost. :smile:

Go into store they did it instantly for me. Online they kept rejecting it.

Still waiting for them to deal with it.

Yes been verified by JL I have got it

Did the JL price match work?

Personally I'd go for the 2017 iPad for the faster processor, regardless of the Air 2 being marginally thinner and having a laminated screen. Depends what your priorities are though, so still voted hot as this is a decent price if you'd prefer the Air 2.

Buy now pay later but everyone will be paying it off as soon as the cashbook is paid to avoid paying the interest. My cashbook was paid Friday morning.

I'm guessing but I think it's Buy Now Pay Later...

Fair enough. :-)

Out of interest, what is/was BNPL?.

20% credit on Apple purchases paid by BNPL. Deal finished now.

You clearly got the better end of the bargain then, huh?.

How'd you get your's at that price then?, thanx. :-)

It's probably your iPad, not the software. My wife's iPhone 6 constantly refused to connect to any Wifi. It was out of warranty but Apple exchanged it out of goodwill and lo and behold the replacement had no issues whatsoever despite running the same iOS. I'd get that iPad replaced if I were you.

If you prefer aesthetics, i would recommend the ipad air 2 as it has a laminated screen and is also marginally thinner.

However, if you are after performance, your best bet would be to go with the latest ipad model. It's noticeably faster than the old air 2. The new model is also future proof as well which is always something to consider when it comes to apple products.

the 2017 iPad lacks the fully laminated and anti reflective display of iPad Air 2.
basically other iPads all have these features (iPad Pro and Mini 4,and Air 2) so the "new" iPad lacks these features hence why people say it has inferior built quality, it really isn't related to built quality but more like lack of premium features.
the 2017 iPad is a budget model.Air 2 was a premium model.
so Air 2 has better specs than the top of the line and current model (7.9") Mini 4.it cannot be called slow or old.
the best option for full size iPad is Pro,after that Air 2 is still the better model than 2017 model.

Yeah it's a complete remake and runs perfectly! In fact the touch controls probably make I better than the original! That, and Roller Coaster Tycoon are my current favourite games. Both run fine on my iPad Air 2, but they do run down the battery!

Ios10 severely slowed down my Ipad 4 experience, browsing web pages was laggy and even navigating ios in general felt slow, i had to revert back to ios9. Back on topic.

I think you must be reading a different article as it says the build quality is the same on both?

ipad 4 here still fine on IOS10.. not really noticed any issues.. so the air 2 should be fine!

nonsense.
Air 2 has better internal specs than their latest 7.9" class Mini 4.
so you saying Mini 4 is also too old and struggling? what a load of rubbish.

I've had mine over a year and its still running as fast as day 1. At least it isn't DOA like every Android tablet which lose support 5 mins after release.

No. It's a ram buffer (multi tab root cause) and "weak" single thread processing within heavily JS and AJAX enabled sites that's the root cause under my scenario.

OK, makes sense.

Well yours has probably got a fault if that's the case as I have unoptimised Air 2 which runs iOS 10 perfectly with no problems and no lag.

Multitab browsing in chrome; especially those sites with a lot of JS or AJAX enabled. Garage band suffers when other apps are also open - the most when multitab browsing etc.

Struggle with what ? Neither my Air 2 or Mni 4 struggle with IOS 10...

Its not total rubbish. I've got one and it's beginning to strugglend even with optimisations and a reduce app set.

I wish I hadn't upgraded as it's so leggy compared to even ios 9

Total rubbish....

The iPad Air 2 is in some ways better than the new iPad

John Lewis online wouldn't match it as they said Currys didn't have it in stock near me. I went to my local John Lewis and they did it no quibble with the 3 year guarantee. (Picture hopefully attached).
[img][/img]

Great find , thanks

The wifi problem (wondered if it was a BT HH5 issue) I've had since ios9, same with the keyboard orientation when I pull down for search. Actually wifi problem was much more frequent under iOS 9.

Apple tech support say that a clean install will fix it but I don't have the time to do all that.

I think it's a bit harsh to rag on the guy that's had iOS 10 issues with the Air 2. It's not been totally smooth for my device either.

I've had my Air 2 since release and generally it's been great but since iOS 10 I've had a few issues. Occasionally the orientation will lock, regardless of the orientation lock setting, and the only way to fix it will be to restart it. I've had the onscreen keyboard come in sideways and upside-down before for seemingly no reason, again, requiring a restart. The WiFi occasionally drops out as well and I need to switch the WiFi off and on again to sort it. Wasn't an issue prior to iOS 10 and isn't an issue on any other wireless devices like my PS4, Windows lappy, iMac or my Android phone.

I have used both - both are great. Build quality really isn't noticeably different despite all the outrage at Apple 'cheapening' the product (chassis the same, very minimal difference around screen edges) As for the display, unless you were using it in bright sunlight, again you would be pressed to notice the difference, I didn't. Processor of new iPad is a step up, particularly for the higher demand apps. Horses for courses I guess - the OP offer is still very good and I vote Hot.

There are loads of cases.

Well read the thread,the Air 2 has superior display and better build quality than the 2017 version.
the 2017 has marginally faster CPU and marginally better battery but it's display is noticeably inferior.
the 2017 version is a lower end budget varient.

I would not upgrade my own Air2, but if from scratch, given the choice of the faster processor of new pad v laminated / anti reflective screen coating on Air2 - I would take the processor - but I guess if you used it outdoors a lot, the Air2 may be the better option.

Thanks didn't know that type of game was available on IOS.

Many websites seem to disagree

http://www.expertreviews.co.uk/apple/apple-ipad/1405740/ipad-vs-ipad-air-2-the-new-ipad-is-fast-but-is-it-any-better-than-the-ipad

I have an Air 2 - can confirm it is great - but JL sell the new 2017 iPad 128GB for only £30 more. I would go with the latest version if I was starting from scratch.

Well in my experience this is absolutely not the case and I'd have no issue recommending the Air 2. Worth considering future longevity of course but not an issue now.

Also get another 5% off through work so a total of £379 for me

Just had an email from JL they have priced matched

Just got response from JL, and they have price matched - as long as I buy online.

I got one of the new ones and I hated the screen. It's very reflective and feels cheap to touch. I returned it for an Air 2 and could not be happier.....

Worst customer service I have had has been with John Lewis.

Just downgrade it to iOS 1.0 it's not changed since launch anyways.

Not that hot of a deal, you've been able to get it for a while at the same price from Apple although they are sold as 'certified refurbished' but are basically brand new sealed

Looking to buy. This or the latest IPad with 10% student discount on Apple site?

John Lewis are notoriously difficult now with their bogus 'Never Knowingly Undersold' policy. Every trick under the sun to avoid price-matching.

This might be a bit different, though, in that Currys are probably jumping the gun ahead of a general price drop on these, which will be followed by all the others shortly.

J.lewis wouldn't price match a t.v for me as they said the guarantees were different!

it's just another t

no not really sent the request at 11am. its a 24 hr turnaround

Are they taking long? :neutral_face:

Just checked my local Curry's (Stockton) and they have stock of this for £399 now so not just online

Hardly uninformed, I use it daily and that's my experience.

My bad you are correct...

Just to add been using an air 2 for a while and had no performance issues. The screen is much nicer than the new iPad which is mirror like and plastic feeling.

Worth grabbing whilst still available tbh....

I'm awaiting confirmation from JL if they would price match

Not for this version.

£379 at Argos if you can find stock near you.....

Cheers OP....heat added

Yep you are 100% correct. The IPad Air 2 works no problem with IOS10. I really wish people would not post such ill informed rubbish that it doesn't.

With that price refer to https://www.apple.com/uk/shop/buy-ipad/ipad-9-7/128gb-space-grey-wifi

He

I've had my iPad Air 2 since release and I can confirm it's as good as the day I purchased it. Definitely no "creaking".

I don't think you'll be able to get John Lewis to price match if it's online only.

I'm on edge, what comes after the 'but'?!

You are suffering from Appleitis Upgradeitis - a common affliction for sheeple. It is curable but

Currys sucks with a pricematch. I was trying to get pricematch on 2 items since now with 2 diffrent stores. They always saying that items is out of stock in shop where i want to do pricematch. Good price but for Currys its not even worth trying

Heat for the price, but i wouldn't buy this at this point. It's in to its third year and creaking with iOS 10. Maybe look at the new "iPad"

Air 2 has fully laminated screen and anti reflective coating, so it has a superior screen especially if you ever use it outdoors or in bright conditions. New ipad has better processor but is slightly thicker. Basically the new ipad has better internals than the Air 2 but an inferior screen to keep the cost down to a lower price point. New iPad screen is perfectly acceptable though it's not a bad screen.

Fab price, was considering the 32GB model from Tesco with £20 off taking it to £359 but, would have been peeved if I'd then seen this.

Need to get a new iPad and saw this price drop a few days ago. Apart from surfing and email will be mainly using for Lightroom Mobile, so imagery. Therefore my thoughts are more with the Air 2 due to the better screen, my head says the new IPad due to cost and will I ever use the 128gb anyway.

New one has some cheaper components, in my opinion the screen is noticeably worse, not in terms of picture quality but in terms of built. Also not anti glare

Ah cheers, when I bought it a few weeks back there was none available.

Good price if you need this amount of storage, cheaper than the iPad Mini which only comes in a 128gb version now.

i have the new iPad having had to give the iPad Air 2 back to work. the screen in my opinion is noticeably different and annoys me a little as it pushed down a little on pressing. also there are zero cases on the market for the new iPad. had to buy a sleeve instead

I wish I'd gone for the iPad Air2 instead

Okay but would prefer a lower storage option with cellular. The cellular version has GPS whereas this version doesn't.

Good though if you really need 128GB and fancy the laminated screen on this older Air 2 versus the cheaper but better RGB performing screen of the new iPad.

Ps other technical specs between new iPad and iPad air 2 are largely the same. New iPad is wider though

I've had the air 2 since launch and it's still perfectly fine, I've not noticed any reduction in speed with iOS 10. Ignore mango

Thanks

The screen is constructed slightly differently (more expensively bonding the elements) which is apparently less reflective than the new model, but is barely noticeable according to reviews.

You have to balance that versus the upgraded SOC CPU in the new model. It's personal choice and as another poster pointed out both will run for years to come.

Would've gone for this but recently bought the new Ipad 128gb for £347.19 @ Very.

Prefer the Air 2 because it fits my Air 1 case perfectly.

The screen is apparently marginally better on the old one. I personally can't tell the difference. I think the old one is a tiny bit thinner too. The new ones have later processors and better battery, however.

Decent deal given the new iPad is £340 for 32gb.

I'd much prefer this model over the new ipad personally.
Heat added.

"Creaking"

Great price, even better with the 3 year guarantee. Can add 3 years accidental damage for £40 too if desired trumping AppleCare+ at £89 for 2 years.
Getting myself this. Good spot OP.