I am reposting the deal here because 1) the existing deal is expired and 2) this is not related to any 'flash sale' which was the case with the original post.
I have just called virgin and got them to switch my 2 numbers to a new deal 5000 mins + 5000 mins to 08 numbers + 5Gb data for £10 instead of £15 (if you look on their website, the deal is advertised at £15). To do this I called them and said that "a friend of mine got this deal yesterday" the chat guys didnt know about the deal and said he cant do anything for me. So I called virgin and spoke to the 'pay monthly' team telling them the same thing, the guy went away for a couple of minutes then came back and said "yes we can offer you that deal". Both numbers switched.
Not as good as my original tariff (unlimited everything for £8.50), which I had for about 2 years until they recently increased it to £22!
All comments (75)
uni
12 Oct 16#1
is this a 12 month or 30 day rolling contract? I'm getting 4gb of data for £10 after the flash deal and I think about 2000 minutes but never use that much data and hardly any minutes so not sure if it's worth changing. I used to get "unlimited" data for £6 plus a pile of minutes I never used
jaykay1975 to uni
12 Oct 16#2
Its 30 day rolling (I personally don't like being tied in to 12+ month contracts).
drtongue
12 Oct 16#3
3g only.
gadgetcake
12 Oct 16#4
My understanding was there were to be more than just this tariff, including some sub £10 price plans. Did you ask them about any other tariffs?
jaykay1975 to gadgetcake
12 Oct 16#8
In my experience you can switch your tariff as many times as you want with Virgin, so if there ever is a flash sale and if a better offer is announced there shouldn't be an issue switching from the deal in this post to the new one.
IronGlaive
12 Oct 16#5
Well they wouldn't give it to me at this price. Told me the best prices are whats shown on the website as they always do when they keep increasing my price. They said my price is already the best they can offer blah blah blah.
jaykay1975 to IronGlaive
12 Oct 16#7
I must say that I was surprised when they gave the deal to me, because I faced the same rejection with the online chat. But as I said in my post above, after calling I got the deal - perhaps try calling a couple more times and speaking to different people might work?
gadgetcake
12 Oct 161#6
Based on the expired thread referenced in the deal this is my take:
1) Virgin are planning a sale, the deal the OP quotes will be part of this sale
2) The sale was due to go live yesterday, but they had issues with the website, so it is not yet public
3) On the back end in their system the deal is live, it's just not public yet on their site yet. Some advisors seem to be willing / aware that they can access the deal now and are doing so. Others aren't willing / aware so are not offering it.
Based on the above I am expecting an official 'launch' of these sale tariffs at some point this week.
vkash2236
12 Oct 16#9
I used to be on virgin mobile and on the face of it they offer a great deal, but when you have plenty of signal and someone calls you they get through to your answer phone and then you don't get a message to say you have voicemail until hours later. Virgin was cheaper than my ID payg now, but I got so annoyed with this happening (even after I complained several times) I just left.
Get it at your peril, one day you'll be waiting g for that important call and you won't know that they've called already!!!
gadgetcake to vkash2236
12 Oct 16#11
Interesting. Been with them for years and thankfully never had this issue.
Sp0oner to vkash2236
12 Oct 16#19
I had this with Virgin and I also get it with Life Mobile so clearly an EE issue. I find the reception far worse with Life Mobile and reluctantly considering going back to Virgin with deals like this.
uni
12 Oct 16#10
thanks, I prefer 30 day rolling too
Supatramp
12 Oct 16#12
JayKay, what numbers did you use to phone them? Did you get a British person?
jaykay1975 to Supatramp
12 Oct 16#17
I called 150 from my virgin landline (I think its 789 from a virgin mobile), and it was a foreign call centre)
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Opening post
I am reposting the deal here because 1) the existing deal is expired and 2) this is not related to any 'flash sale' which was the case with the original post.
I have just called virgin and got them to switch my 2 numbers to a new deal 5000 mins + 5000 mins to 08 numbers + 5Gb data for £10 instead of £15 (if you look on their website, the deal is advertised at £15). To do this I called them and said that "a friend of mine got this deal yesterday" the chat guys didnt know about the deal and said he cant do anything for me. So I called virgin and spoke to the 'pay monthly' team telling them the same thing, the guy went away for a couple of minutes then came back and said "yes we can offer you that deal". Both numbers switched.
Not as good as my original tariff (unlimited everything for £8.50), which I had for about 2 years until they recently increased it to £22!
All comments (75)
1) Virgin are planning a sale, the deal the OP quotes will be part of this sale
2) The sale was due to go live yesterday, but they had issues with the website, so it is not yet public
3) On the back end in their system the deal is live, it's just not public yet on their site yet. Some advisors seem to be willing / aware that they can access the deal now and are doing so. Others aren't willing / aware so are not offering it.
Based on the above I am expecting an official 'launch' of these sale tariffs at some point this week.
Get it at your peril, one day you'll be waiting g for that important call and you won't know that they've called already!!!