All credits for this deal goes to MSE. I am just posting it here for HotUKDealers to ensure they don't miss it!
1. Sign up. Use this specific link* – the deal's exclusive to MoneySavingExpert.
2. Choose to pay line rent upfront if you can afford to. It's cheapest if you pay the £185.88 year's line rent upfront (equiv £15.49/mth). It's then £17.99/mth after. If you don't pay line rent upfront it's £17.99/mth for the entire 12-month contract. You choose which option during the application.
3. Broadband's 'free' for the 12-month contract. If you stay after the contract it's £9.99/mth or £17.49/mth depending on where you live, so diarise to switch at this point.
4. £80 cashback - it's sent automatically. Ensure you use the link above and you'll receive a cheque for £80 within 60 days of your broadband activation date.
5. Pay by direct debit. Or there's a £1.50-per-payment extra charge.
You maybe able to get cash back too to reduce this cost further but I am unsure. Good luck and time to switch!
Top comments
humadoon
19 Oct 164#7
I have plus net and I would not recommend anyone, very bad customer service and the broadband speed is very slow at times no connection. I have to pay 30 cancellation charges as I want to move to relish broadband, it takes hours to speak to someone.
Latest comments (49)
Sstar1919
1 Dec 16#49
Your text here
kick_u_in_the_nuts
31 Oct 16#48
CRAPNET
Their awards must have been FIXED..
Over an hour on the phone to get things sorted particulary when they did not connect me on the date that they where suppose to and non responsive email sent - as soon as their price went up i moved.
AVOID AT ALL COSTS
dasimmy786
30 Oct 16#47
Expired
chris57
30 Oct 16#46
Plusnet started charging me £10/mth for internet after my 12mth deal ran out. Told them to match Sky free internet but I'd be happy without the cash Sky were also offering. Plusnet told me to get lost even though they were offering free internet. Went with Sky for free internet plus £100 and get 100kb/s quicker speed.
dent0207
30 Oct 16#44
Is this expired? Looks like it is or I'm having another one of 'those' days!
Reebok Ron to dent0207
30 Oct 16#45
The £80 has disappeared from the MSE link so I'd say it's finished now.
rossygnol
30 Oct 16#43
By the way, my Internet connection with plus net was just as good as sky or BT
rossygnol
30 Oct 16#42
Got something similar 2 years ago. £75 cashback + £75 amazon voucher. After paying 12 months line rental in one go, my direct debit was £2.49 / m
gamer78
30 Oct 16#41
Some people like plusnet, others loathe them. My personal view is I wouldn't p**s on them if they were on fire. Connection would constantly drop in the evening and terrible customer service. If you intend to use their landline, please get the bolt on anytime calls option. We didn't bother and didn't realise that they charge a connection fee for every call you make . Only found out when we got stung for a £200 bill at the end of the month!
wellhellothere
30 Oct 16#40
Think this deal is now ended.
f3rgy15
30 Oct 16#39
My talktalk contract ends in December and i've ordered this to start then. TT removing global 500mins was one of the reasons why i'll be leaving, along with the talk2go app, these were two awesome features.
humadoon
19 Oct 164#7
I have plus net and I would not recommend anyone, very bad customer service and the broadband speed is very slow at times no connection. I have to pay 30 cancellation charges as I want to move to relish broadband, it takes hours to speak to someone.
pop5 to humadoon
29 Oct 16#38
Me too. Moving to BT Fibre on 4th November. Much of the time my Plus Net Broadband is unusable.
Reebok Ron
29 Oct 16#37
They're saying "You don't have a compatible phone service" and chaging me £50 to install a new line but I was with them a year ago and nothing's changed in the meantime! I wonder if it's because I'm with Sky just now? Anyone have any idea why this is happening?
CaptainScarlett
29 Oct 16#36
Not a bad deal but still can't match my current deal with SKY.
£22.70
Line Rental
BB FIBRE - 40 MG
Anytime Calls.
Heat added though!
Rona7do
29 Oct 16#35
Looking at this but it seems they are shocking!
I may have to cancel my 30 day notice with Virgin.
Aiadi
29 Oct 16#34
Amazing how many of us are happy to pay more to get the best customer service but cannot tell who on earth we can go with.
sanky2110
29 Oct 16#33
Cash back not guaranteed from Plusnet!
Symphy
29 Oct 16#32
I've had awful experiences with plusnet to the point that I couldn't not comment on this. Appalling customer service and frustratingly unreliable. I would genuinely pay more to go with anyone else...like I just have! I can't wait to be free of them.
jacjacatac
29 Oct 16#31
I'm with these and wouldn't recommend their standard internet. Not if you have 2 phones n half a dozen consoles in the house.
Wanted to leave, was persuaded to try the fibre unlimited for an extra fiver a month.
It's good, but still couldn't recommend em, purely out of the last year's CS BS.
poinsy
27 Oct 16#30
I could not recommend BT at the moment. I raised a complaint online last week, and asked that they contact me after 5pm, as that was an option on the form. They have contacted me 3 times, which is good, but each time at lunchtime, which is no good for me. Thay have left voice messages, but I can barely make out a word.
Grrr.
littld
19 Oct 162#4
Experienced deplorable customer service from plusnet and have done much better with TalkTalk, ymmv
simonspeakeasy to littld
27 Oct 161#29
I just switched my package with TalkTalk (from one tarrif to another). They messed it up to the extent that they actually disconnected my phone / internet. My issue has now been escalated to the Office of the CEO for resolution. This is the second time this has happened with TT. Last time they screwed up & had no phone / internet for three months.
Yes, that's right, 3 months.
As it happens I also have a BT Business line (as I work from home) so I was able to avoid disaster.
My suggestion? Avoid.
The only reason I haven't switched suplplier is that I am afraid that they will mess that up too.
DARRUDE
26 Oct 16#28
I ended up cancelling them when I moved. broadband had been fine but tried calling numerous times only to hang up after an hour of "30 minute wait times". When I just conceded and decided to stay hold I was that feed up of calling them I just cancelled and paid the exit fee. by the way that phone call took about 1 hour 30 minutes... not good enough, however still better than the Indian call centres... sky service just went live. hope they are better....
aca03mk
20 Oct 16#27
I can get fibre fttc but running on budget so having to stick with ADSL.
Ps: I have a better contract with sky where I'm paying £7.50 per month for unlimited ADSL & line rental for 12 months.
toilettrol
20 Oct 16#26
gr8 if you can get fibre, we're still in copper cable age where I live.
poinsy
20 Oct 161#25
I know what you are saying, but, cannot agree with all of it. Talk Talk, for example, were notoriously bad, for many years, yet someone in this thread recommends them. But, I know many people who would never go back to them. For me, I had heard that whilst BT were more expensive, their customer service level was superior. In my experience it was not.
It often comes down to problems; if everything goes smoothly from day 1, and you get no problems, then you have no need to contact customer service, and feel blessed. If things go wrong at some point, then you find out how good they are. As far as I know, BT own plusnet anyway, and they are far cheaper.
poinsy
20 Oct 161#23
Funny how different people have different opinions on customer service. I am a BT fibre customer, and have received poor customer service, being put through to numerous Indian call centres, and having to explain the same problem all over again, to representatives with varying English language skills. It took a long time to sort out my problem. My dad is with plusnet, and I sort out his IT. They have been superb, spoke to someone who spoke clear, and they sorted the problem out very quickly. They didn't even charge, even though part of the problem was my dad's dodgy wiring! And, he pays significantly less than me, for a far superior download speed.
iffy1234 to poinsy
20 Oct 16#24
no consistency in customer service then - that can be seen as a bad thing. But I think with every provider you get haters aswell as lovers. Depends your draw of the hat all providers are the same.
aca03mk
20 Oct 16#22
Yes or pay slightly more and get BT Fibre?
Pateo
19 Oct 16#21
So as I am an current on plus net BB customer if I apply again online via mse offer obviously once I get to my end of contract. Would I be eligible for this and the cashback in my partners name?
aca03mk
19 Oct 16#20
You can put your partners name on the bill. You can later switch to your bank direct debit.
Pateo
19 Oct 16#19
so put in your partners name meaning they are the payee, direct debit holder or is partners name just on the account registration, meaning I can use the same payment details for direct debit in my name
Moved to Plusnet from Sky 2 months ago and that wasn't good decision. Speed dropped down around 1MB, numerous drop outs in a few months. Sky was rock solid. Customer service is a joke. Never again.
aca03mk to evelith
19 Oct 161#16
You can call and cancel your contract under OFCOM regulation. Write a complaint and say its service level is unacceptable and hence needs to be released from contract with mac code. If you don't get a favourable answer then post a complaint via Resolver
aca03mk
19 Oct 16#15
Won't make any difference I am guessing as plusnet is owned by BT
iffy1234
19 Oct 16#6
If you want there router its going to be £6.99 extra for P&P "Get the latest wireless-N technology router, worth £40 "
I think its worth getting the router so they dont blame your router if and when you have issues.
Fibre not bad either for £5 extra a month but then no £80 cashback.
aca03mk to iffy1234
19 Oct 16#14
BT has a good offer on fibre. I can post that deal if anyone wants.
umm3
19 Oct 161#13
A few days ago they were giving £80 cash back direct from their website (without going through MSE), that meant you could then go through Topcashback and earn an extra £60. so you may want to wait for that offer to reappear.
At the moment plusnet are offering £50 cashback direct on their website plus £60 Topcashback, would make it £110 and still work out better than going through MSE.
Having said that Topcashback is not guaranteed....
Spasho
19 Oct 162#1
I'm a current Plusnet customer and kind of regret because it's not a very good ISP but any chance they'd lower the monthly cost to this deal's package by talking to them? If so, what should I say?
aca03mk to Spasho
19 Oct 161#2
Always worth a call to say else you'll move. Alternatively you can always give a notice and get it in your partner or anyone else at your property's name. Worth a call definitely. I am with sky and the service is ok (minus router). I have read it's similar story with plusnet too - so worth a consider!
rodman to Spasho
19 Oct 16#11
say "Im leaving you for BT"
naz9236
19 Oct 16#10
Been with plusnet for the last 4 years. Don't really have any problems, speeds don't really bother me, every year I call em up, they offer me the same deal. Not much to complain about.
billericaymicky
19 Oct 16#9
I've been with plusnet for years and found them fine sorting out the couple of issues I had quite efficiently. I used on line chart rather than the telephone to deal with my issues. They were very 'strict' about keeping their online deals separate from there telephone deals.
Russonf
19 Oct 161#8
I'm with plusnet and find them to be excellent
iffy1234
19 Oct 16#5
This works around £8.82 a month. This should go super hot. Not sure what they mean by 'only available in low cost areas'
aca03mk
19 Oct 16#3
I'm surprised it shows -7 cold on this deal. Hot for me!
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
1. Sign up. Use this specific link* – the deal's exclusive to MoneySavingExpert.
2. Choose to pay line rent upfront if you can afford to. It's cheapest if you pay the £185.88 year's line rent upfront (equiv £15.49/mth). It's then £17.99/mth after. If you don't pay line rent upfront it's £17.99/mth for the entire 12-month contract. You choose which option during the application.
3. Broadband's 'free' for the 12-month contract. If you stay after the contract it's £9.99/mth or £17.49/mth depending on where you live, so diarise to switch at this point.
4. £80 cashback - it's sent automatically. Ensure you use the link above and you'll receive a cheque for £80 within 60 days of your broadband activation date.
5. Pay by direct debit. Or there's a £1.50-per-payment extra charge.
You maybe able to get cash back too to reduce this cost further but I am unsure. Good luck and time to switch!
Top comments
Latest comments (49)
Their awards must have been FIXED..
Over an hour on the phone to get things sorted particulary when they did not connect me on the date that they where suppose to and non responsive email sent - as soon as their price went up i moved.
AVOID AT ALL COSTS
£22.70
Line Rental
BB FIBRE - 40 MG
Anytime Calls.
Heat added though!
I may have to cancel my 30 day notice with Virgin.
Wanted to leave, was persuaded to try the fibre unlimited for an extra fiver a month.
It's good, but still couldn't recommend em, purely out of the last year's CS BS.
Grrr.
Yes, that's right, 3 months.
As it happens I also have a BT Business line (as I work from home) so I was able to avoid disaster.
My suggestion? Avoid.
The only reason I haven't switched suplplier is that I am afraid that they will mess that up too.
Ps: I have a better contract with sky where I'm paying £7.50 per month for unlimited ADSL & line rental for 12 months.
It often comes down to problems; if everything goes smoothly from day 1, and you get no problems, then you have no need to contact customer service, and feel blessed. If things go wrong at some point, then you find out how good they are. As far as I know, BT own plusnet anyway, and they are far cheaper.
http://www.hotukdeals.com/deals/bt-unlimited-infinity-1-fibre-up-52mb-weekend-calls-line-rental-possible-123-91-2530663
I think its worth getting the router so they dont blame your router if and when you have issues.
Fibre not bad either for £5 extra a month but then no £80 cashback.
At the moment plusnet are offering £50 cashback direct on their website plus £60 Topcashback, would make it £110 and still work out better than going through MSE.
Having said that Topcashback is not guaranteed....