I've never had an issue with e2save in the past 4 years. Just got another deal of £7.50 for 500 minutes, unlimited texts and 15GB data (after redemption)
Redemption is easy, just set yourself a reminder for the dates required and then save the PDF bill and forward on to e2save. Always been quick and easy.
liston2
28 Sep 164#1
I have just canceled after reading the reviews.
All comments (35)
liston2
28 Sep 164#1
I have just canceled after reading the reviews.
AbandonedTrolley to liston2
28 Sep 166#3
I've never had an issue with e2save in the past 4 years. Just got another deal of £7.50 for 500 minutes, unlimited texts and 15GB data (after redemption)
Redemption is easy, just set yourself a reminder for the dates required and then save the PDF bill and forward on to e2save. Always been quick and easy.
cdjp_photography to liston2
28 Sep 16#16
Wise move, you have just saved yourself so much hassle
trick23
28 Sep 161#2
seems a great deal - other than having to do the redemption (which you just need to be organised with) whats the catch?!
cheapnnasty1
28 Sep 162#4
E2save is good but vodafone is naff.i've still got an ongoing dispute from 15 months ago.customer service is non existent.made more than 50 calls to them but now I've gave up.
DealJourno
28 Sep 161#5
I think the biggest problem is the network. Poor coverage in so many places on Vodafone. Can't wait to ditch them.
AbandonedTrolley to DealJourno
28 Sep 161#6
Ah fair enough, haven't been with before but my partner never had issues, we're both on Three now, (decent data deals) this was just for the daughter.
wasabimaster
28 Sep 16#7
I tried redemption deals with mobiles.co.uk for the first time last year, setting it up was a faff because I transferred my number so when the bill came with my number, it didn't match the original number on their system and cashback got rejected.
Had to go to the Carphone Warehouse to get it sorted.
Would I have the same problem with e2save?
I think they put these hurdles in place to deter people from redeeming.
dwvl
28 Sep 162#8
Vodafone reception is the best around where I work and it's OK at home too. But you need to BEWARE of Vodafone customer services. The negative comments you see everywhere are true - they are atrocious!
I know this because I signed up for a couple of the e2save Vodafone 15GB for £7.50 SIMs at the beginning of the month. The "Keep my number" web PAC process worked with one of the SIMs, but not with the other one. They tried again FIVE times over two weeks through live chats, each time saying it would definitely be fixed. Then I dialled the "formal complaints" number and spoke to someone in the "Resolutions team". He reassured me it would be fixed, and apparently credited my account with a month's line rental, and apparently corrected the monthly line rental because e2save hadn't set my accounts up correctly, so I was overcharged in the first month. That was nearly a week ago, and I'm still using my old T-mobile SIM because the number STILL hasn't been transferred! And I see no record of any refunds or corrections on my accounts when viewed online - it still shows the overcharging amount as before. So I'm suspecting the guy in the "resolutions team" may be as powerless to help as the other five front-line guys I chatted with. I'm bracing myself for another half-hour complaint call when I have time.
So, if you're feeling lucky, go ahead and try Vodafone!
AbandonedTrolley to dwvl
28 Sep 16#10
I spoke with e2save last night on this issue of overcharging, should be something like £19.75 and billed at £23, the guy said that Vodafone have just agreed the 20% discount and it should be all credited back on the next bill, we shall wait and see.
Derek_Duval
28 Sep 16#9
With mobiles.co.uk it's a simple case of changing your number online on their website to enable cashbook to still work. I suspect it would be the same with e2save
dimon72
28 Sep 16#11
Good deal. This or Three, decisions decisions.
cdjp_photography to dimon72
28 Sep 161#17
If you want to be billed correctly and be able to use your phone when you need to then go for Three. If you want to be messed about, lied to constantly and ripped off then Vodafone will be the choice to take.
Opening post
Top comments
Redemption is easy, just set yourself a reminder for the dates required and then save the PDF bill and forward on to e2save. Always been quick and easy.
All comments (35)
Redemption is easy, just set yourself a reminder for the dates required and then save the PDF bill and forward on to e2save. Always been quick and easy.
Had to go to the Carphone Warehouse to get it sorted.
Would I have the same problem with e2save?
I think they put these hurdles in place to deter people from redeeming.
I know this because I signed up for a couple of the e2save Vodafone 15GB for £7.50 SIMs at the beginning of the month. The "Keep my number" web PAC process worked with one of the SIMs, but not with the other one. They tried again FIVE times over two weeks through live chats, each time saying it would definitely be fixed. Then I dialled the "formal complaints" number and spoke to someone in the "Resolutions team". He reassured me it would be fixed, and apparently credited my account with a month's line rental, and apparently corrected the monthly line rental because e2save hadn't set my accounts up correctly, so I was overcharged in the first month. That was nearly a week ago, and I'm still using my old T-mobile SIM because the number STILL hasn't been transferred! And I see no record of any refunds or corrections on my accounts when viewed online - it still shows the overcharging amount as before. So I'm suspecting the guy in the "resolutions team" may be as powerless to help as the other five front-line guys I chatted with. I'm bracing myself for another half-hour complaint call when I have time.
So, if you're feeling lucky, go ahead and try Vodafone!