I bought this 2 weeks ago for £119.99, now £69.99 on an Amazon deal - just for today.
Its a really nice set, so gonna send mine back to Amazon and replace with like for like - as they dont appear able to just refund the difference !
Naff system but worth the hassle for £50 back ! Can then use the difference to get the ice bucket stool!
Top comments
reakt
18 Jul 163#5
I would've thought that a stool is the last thing you'd want in your ice bucket!
All comments (37)
aabarcellos
18 Jul 16#1
How will u pay post on these
They only pay return if defective
Also u can use old Sainsburys bag to return large items ....or maybe ?
Also it is the hottest day of the year so maybe send before use....
Ajibee
18 Jul 16#2
Contact them and ask for a refund of the difference - you might have to ask twice, but it is in your interest and theirs to handle it that way than for you to got to the hassle of a return and them to go to the hassle of processing it and resending items.
bargain1979 to Ajibee
18 Jul 16#3
seems they have changed their policy on this. I used to get them to refund the f
difference regularly. but last week I had to have one escalated to a manager just to get £2 back, and they were also reluctant to do it. they both said the policy of price matching their own site no longer applies
DragonChris to Ajibee
18 Jul 16#9
They don't do this anymore. You're better off re-buying, then returning the same one (just open it to insert the return slip and send it back). Take the hit on the postage as you should still be making a good saving :smiley:
dazzler303
18 Jul 16#4
they wont 'price match', I can send via work for free so no problem returning it.
Crazy not to just refund the difference, but I have learnt different areas of Amazon are ran as different businesses.
Ajibee to dazzler303
18 Jul 16#16
They will if you insist, and make the case for doing so, pointing out the absurdity of doing it the other way - which is why I said you might have to ask twice - I've done this numerous times, even since the change of policy - they're not stupid, they just don't want everyone jumping on the smallest of price changes. In this case it's straightforward commonsense to refund the difference.
As for posting for 'free' from work, unless its your company or you have the owners permission then it's, well, you know what it is. And it's a waste of your time!
reakt
18 Jul 163#5
I would've thought that a stool is the last thing you'd want in your ice bucket!
My local Morrison's in Morecambe had a Keter Patio Set that looks similar to this one that was either reduced to £40 or £50 as you entered the store. Might of course be slightly different to the one the op has found and may also be store specific. I'd have paid more attention to the price if I needed one!
themachman to jona77
18 Jul 16#32
yeah seen that today sure it was £45?worth checking your local morrisons first me thinks :smiley:
dazzler303
18 Jul 16#8
Saw it, it was different more traditional lookng than this think it was £58
rikkif1990
18 Jul 16#10
Talk with someone else on the online chat, the staff seem to differ quite a lot in the type of action they can take.
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Opening post
Its a really nice set, so gonna send mine back to Amazon and replace with like for like - as they dont appear able to just refund the difference !
Naff system but worth the hassle for £50 back ! Can then use the difference to get the ice bucket stool!
Top comments
All comments (37)
They only pay return if defective
Also u can use old Sainsburys bag to return large items ....or maybe ?
Also it is the hottest day of the year so maybe send before use....
difference regularly. but last week I had to have one escalated to a manager just to get £2 back, and they were also reluctant to do it. they both said the policy of price matching their own site no longer applies
Crazy not to just refund the difference, but I have learnt different areas of Amazon are ran as different businesses.
As for posting for 'free' from work, unless its your company or you have the owners permission then it's, well, you know what it is. And it's a waste of your time!
http://www.hotukdeals.com/deals/keter-2-seater-atlanta-balcony-bistro-set-with-cushions-amazon-for-43-20-2271666