Activate this service for free and we'll cover up to £15 of return shipping costs for up to 4 eligible PayPal purchases worldwide until 31 December 2016.
If you don’t love it, return it.
Shop with PayPal and if what arrives isn’t quite cutting the mustard, you can return it on us.
How it Works:
1
Pay with PayPal.
To opt in to Return Shipping on Us, activate your account. Offer applies to eligible PayPal purchases on or after 4 April 2016.* Save your PayPal receipt.
2
Send something back.
Save proof of your return. We’ll refund up to £15 of return shipping costs for each claim, for up to 4 claims per person until 31 December 2016.
3
Request a refund
Visit the refund request page to file your claim within 14 days of the return ship date.
4
Get your refund.
If your claim is approved, we’ll send a refund to your PayPal account within 10 business days.*
* Exclusions apply. This service is offered by PayPal Pte. Ltd in partnership with CallPoint New Europe JSC (TELUS International Europe), the service processor. This is an exclusive offer offered to eligible PayPal account holders for up to 4 refunds on your return shipping costs from 4 April 2016 through to 31 December 2016 and up to £15 per claim. See full terms and conditions.
-99dealz
Top comments
DAMEBIGS
11 Jul 1621#9
It would be great if they refunded sellers who have to put up with nuisance buyers as well. For those of you that don't know, they take a non-refundable 20p each time a seller has to refund. Over the years these add up and as the bar for returning items have dropped, I've found return increased. Now, dear trolls, please go lightly.
dodgydave69
11 Jul 1615#14
One point to note....they do not refund postage on defective items. I didn't know this until after i'd attempted a claim after i'd paid £12 in postage & they informed me that its up to a seller to refund defective items postage. Tip....if an item is defective just tell Paypal that you've changed your mind about the item or you'll lose out.
ezzer72
11 Jul 1614#5
Timewaster's heaven!
All comments (73)
Muig1972
11 Jul 161#1
Cool, I'd forgotten about that!
dereklogan7 to Muig1972
11 Jul 16#2
Me too. Mine is still activated. I could have used this recently but forgot about it. Thanks for the reminder. :smiley:
CrazyBob
11 Jul 16#3
Nice one
malachi
11 Jul 16#4
thanks
ezzer72
11 Jul 1614#5
Timewaster's heaven!
Bossworld
11 Jul 16#6
Cheers
aabarcellos
11 Jul 16#7
Just spent 30 minutes for refund on dodgy bp machine
masai
11 Jul 16#8
Thanks op
DAMEBIGS
11 Jul 1621#9
It would be great if they refunded sellers who have to put up with nuisance buyers as well. For those of you that don't know, they take a non-refundable 20p each time a seller has to refund. Over the years these add up and as the bar for returning items have dropped, I've found return increased. Now, dear trolls, please go lightly.
hugh1988 to DAMEBIGS
11 Jul 162#17
But if the item is defective the seller has to pay for return anyway
espirit77 to DAMEBIGS
11 Jul 16#23
I've never been charged 20p for refunding through ebay.
Presumably all payment processors charge fees for transactions, otherwise wouldnt be in business
Opening post
https://www.paypal.com/uk/webapps/mpp/refunded-returns
Return Shipping on Us.*
Activate this service for free and we'll cover up to £15 of return shipping costs for up to 4 eligible PayPal purchases worldwide until 31 December 2016.
If you don’t love it, return it.
Shop with PayPal and if what arrives isn’t quite cutting the mustard, you can return it on us.
How it Works:
1
Pay with PayPal.
To opt in to Return Shipping on Us, activate your account. Offer applies to eligible PayPal purchases on or after 4 April 2016.* Save your PayPal receipt.
2
Send something back.
Save proof of your return. We’ll refund up to £15 of return shipping costs for each claim, for up to 4 claims per person until 31 December 2016.
3
Request a refund
Visit the refund request page to file your claim within 14 days of the return ship date.
4
Get your refund.
If your claim is approved, we’ll send a refund to your PayPal account within 10 business days.*
* Exclusions apply. This service is offered by PayPal Pte. Ltd in partnership with CallPoint New Europe JSC (TELUS International Europe), the service processor. This is an exclusive offer offered to eligible PayPal account holders for up to 4 refunds on your return shipping costs from 4 April 2016 through to 31 December 2016 and up to £15 per claim. See full terms and conditions.
-99dealz
Top comments
All comments (73)
Presumably all payment processors charge fees for transactions, otherwise wouldnt be in business