*Others have had email but credit stacking not currently working*
here's to hoping it's just a delay with the system updating.
I had to go through live chat and be redirected to a pantry specialist - it took longer than I'd hoped but at least it's being honoured.
customer services said they are having technical problems but are working on it right now. They have said they can manually add the promotion if contacted with an order number but think the problem should be resolved soon. - emzi27
Amazon gave you £3 pantry credit for not getting next day delivery. This is well known. (this has now ended in favour of £1 digital credit.)
Now you can combine your pantry credit rather than it being one £3 credit per order. So if you have some pantry credit stocked up, it can all be used in one order.
I hope this makes sense to Prime and pantry users!
I have never used pantry but have racked up a lot of £3 credits from prime day which were never going to get used until this happened. At this rate I'll get far >£79 in free groceries!
We're writing about the recent "No Rush Delivery" promotion for £3 off your next Pantry order that you recently received.
We wanted to let you know that these credits have now been combined, so the multiple £3 credits that you received will now be applied to a single Pantry order.
To learn more about Amazon Pantry, click the link below.
Opening post
here's to hoping it's just a delay with the system updating.
I had to go through live chat and be redirected to a pantry specialist - it took longer than I'd hoped but at least it's being honoured.
customer services said they are having technical problems but are working on it right now. They have said they can manually add the promotion if contacted with an order number but think the problem should be resolved soon. - emzi27
Amazon gave you £3 pantry credit for not getting next day delivery. This is well known. (this has now ended in favour of £1 digital credit.)
Now you can combine your pantry credit rather than it being one £3 credit per order. So if you have some pantry credit stocked up, it can all be used in one order.
I hope this makes sense to Prime and pantry users!
I have never used pantry but have racked up a lot of £3 credits from prime day which were never going to get used until this happened. At this rate I'll get far >£79 in free groceries!
previous threads with info on pantry and the offer http://www.hotukdeals.com/deals/amazon-prime-free-no-rush-delivery-3-5-business-days-get-a-2-99-amazon-pantry-credit-2415232
http://www.hotukdeals.com/deals/pick-free-no-rush-delivery-3-5-business-days-get-a-3-amazon-pantry-credit-amazon-2478535
Email received:
Hello,
We're writing about the recent "No Rush Delivery" promotion for £3 off your next Pantry order that you recently received.
We wanted to let you know that these credits have now been combined, so the multiple £3 credits that you received will now be applied to a single Pantry order.
To learn more about Amazon Pantry, click the link below.
https://www.amazon.co.uk/b/ref=?_encoding=UTF8&node=5782660031
Warmest regards
Customer Service
Amazon.co.uk
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Have 5 to use but will only let me use one so still only offering £3.
I have 3x£3 but only get £3 off
Hopefully it's just a delay with their systems.