I had the original New York lock from Kryptonite bought 10+ years ago iirc. I don't know where I bought it from nor what I did with the receipt but it failed this year (rusty lock mechanism). I remembered it being advertised with a lifetime warranty (as well it should for the price) so I completed the online warranty form hopeful but not expecting much.

It took this one email to Kryptonite with a photo of the lock and keys and they sent me a replacement (like for like - the current New York lock) without any hassle. I wasn't asked to produce the receipt or return the original or pay postage.

Excellent customer service.

As for the lock itself, I can't comment on this model but my bike was never stolen (so I presume the lock worked) and the company stood by their lifetime warranty so I'm pleased with them overall. Heat for the price.

Where did you bring it to? :stuck_out_tongue:

​They never have keys anyway however it stops you taking your bike home. They can then break the lock later, still without the key.

What were you "Just saying"?

They wouldn't be thieves then,... Just saying...

I had the original New York lock from Kryptonite bought 10+ years ago iirc. I don't know where I bought it from nor what I did with the receipt but it failed this year (rusty lock mechanism). I remembered it being advertised with a lifetime warranty (as well it should for the price) so I completed the online warranty form hopeful but not expecting much.

It took this one email to Kryptonite with a photo of the lock and keys and they sent me a replacement (like for like - the current New York lock) without any hassle. I wasn't asked to produce the receipt or return the original or pay postage.

Excellent customer service.

As for the lock itself, I can't comment on this model but my bike was never stolen (so I presume the lock worked) and the company stood by their lifetime warranty so I'm pleased with them overall. Heat for the price.

Don't forget to regularly grease all keyholes and moving/connectible parts to stop the tealeaves from super gluing your Lock's!

​They never have keys anyway however it stops you taking your bike home. They can then break the lock later, still without the key.

What were you "Just saying"?

don't lose the key whatever you do!!

I brought one of these for around this price and must say its a excellent lock for the price :smiley:

Thanks bought! Collecting Tomorrow ☺

Bought this exact lock about 3 years ago for this price and it's not bad. I like how it attaches to the frame and I was able to order extra keys when I lost one of my original ones.

Just be aware the cable is just for extra protection, not to be the main securing point. It can be got through in no time with a pair of snips, so make sure the main lock immobilises the bike.