If you buy an item online and pay with Paypal they have a promotion where if you change your mind they will pay the return shipping costs. It runs to the 31st August and can be used 4 times up to a value of £15 each time. You need to opt in and it appears to be valid for all Paypal users.
Could prove useful for some..
Sometimes, when you receive the item you bought online, it isn’t quite as you expected. If that happens, simply return it and don’t worry anymore about the return shipping costs, it’s on us *. The service is free and valid also on international shopping
Top comments
red23
6 Apr 16154#20
COLD - another nail in the coffin for sellers.
Example, I've sold my playstation 3 for an excellent price while the 50% discount was on. Now at any point said buyer can just "change his mind" and post the thing back to me, or maybe do a "hotukdealer" and return it because he's got his hands on a cheaper one.
Nothing lost for the buyer, The seller then gets his used item back perhaps in a worse condition, loses the initial POSTAGE on it and then has to resell (perhaps at a fraction of the price)
Yep....great deal.
bonzobanana
6 Apr 16127#7
This should be standard for goods that don't fit the description of the sales contract or our faulty/DOA/incomplete all year long and for those who simply change their mind they should pay return postage. Basically if the supplier is at fault they should pay return costs but if the buyer is at fault (change of mind) they should pay and forfeit initial delivery costs too. That would be fair to everyone. I wish both Ebay and Paypal would get their heads around this.
ublewit
6 Apr 1632#19
Great for buyers, rubbish for sellers.
Especially for those of us who just sell the odd bit here and there. There's nothing to stop some fussy buyer buying one of my daughter's grown out of, but still perfect dresses and deciding when it arrives they don't actually fancy the colour after all!
Before this they would have thought twice about wasting everyone's time and money if they weren't sure but not now, this just makes it easy for them to mess sellers about. Imo! :disappointed:
Crapweasel
6 Apr 1618#2
HEAT! Exceptional deal! Could be particularly useful for people who are considering taking a risk on Chinese phones from the likes of Gearbest - now, if something DOES go wrong with the phone, or it's DOA and you're forced to send it back to China for a refund, the return shipping charges won't be so hard to swallow.
TIP: If you sign into your Paypal account first, and then click back through to this offer through the HUKD page, it gives the amount as £15 (not euros).
All comments (253)
exexpat
6 Apr 161#1
Thanks. Mine says €15 not £15.
Crapweasel
6 Apr 1618#2
HEAT! Exceptional deal! Could be particularly useful for people who are considering taking a risk on Chinese phones from the likes of Gearbest - now, if something DOES go wrong with the phone, or it's DOA and you're forced to send it back to China for a refund, the return shipping charges won't be so hard to swallow.
TIP: If you sign into your Paypal account first, and then click back through to this offer through the HUKD page, it gives the amount as £15 (not euros).
giorgoXXI to Crapweasel
6 Apr 162#42
If you buy something from China, and it wasn't sent recorded (it rarely is), and it is DOA or fake, always claim you never received it. You will get an instant refund and you can throwaway the item.
razo to Crapweasel
6 Apr 164#98
Bought 2 phones from China (actually they were listed as Hong Kong but that was a lie). One from Gearbest, one from an ebay seller with 1000s positive feedback. First phone broke, seller agreed to replace, send back to China with Royal Mail fully tracked. Package goes missing, Royal Mail agree it never arrived but claim mobile phones are prohibited items for sending to China, so no compensation. Not mentioned in the Royal Mail list of prohibited items. Escalated claim - they still say prohibited.
Second phone broke - no choice but to do the same - but didn't tell Royal Mail it was a phone this time. Same thing happened and they won't explain why they won't pay compensation but they say package confiscated.
Long story short - no point in returning phones to China. Don't bother buying from China in the first place, I would advise.
jaydeeuk1 to Crapweasel
6 Apr 16#105
Still prefer to say you've not received it at all and just get cash back rather than faff about with returns and hope they admit to receiving it.
Python
6 Apr 165#3
Could come in handy if I order some usb leads that claim to support fast charging, then as usual when I try them they don't.
Foxy to Python
6 Apr 16#132
I have also found this out to my detriment.. Have you managed to find any that actually do when they say they do?
Master G
6 Apr 166#4
When can I use PayPal Refunded Returns service?
You are registered with PayPal as an holder of a PayPal account resident in Czech Republic, Finland, Greece, Hungary, Romania, Slovakia, Bulgaria, Lithuania, Slovenia, Croatia, Latvia, Estonia, Cyprus, Malta and Portugal and your PayPal account is not suspended or limited;
DrJayDee86
6 Apr 161#5
thanks for this info, heated!
Weggie
6 Apr 161#6
great deal. thanks.
bonzobanana
6 Apr 16127#7
This should be standard for goods that don't fit the description of the sales contract or our faulty/DOA/incomplete all year long and for those who simply change their mind they should pay return postage. Basically if the supplier is at fault they should pay return costs but if the buyer is at fault (change of mind) they should pay and forfeit initial delivery costs too. That would be fair to everyone. I wish both Ebay and Paypal would get their heads around this.
Th3 Ripper to bonzobanana
6 Apr 163#25
This is standard and as far as I'm aware forms part of the Sales of Goods Act. Reasonable costs are refundable for return postage if the item is faulty etc.
WBRacing to bonzobanana
6 Apr 162#39
This, times 10000.
I bought a second hand front grill for my car that was described as in "good condition" and yet when it arrived it was more broken than the one I wanted it to replace! Looking at the average photo I could see, just about, that it was possible to spot - if you knew what you were looking for.
I threw it in the bin as after the time, fuel and shipping costs it wasn't worth the effort.
In my opinion ebay is full of just as many dodgy sellers as it is dodgy buyers and doesn't justify their ludicrous fees.
decosparkle25 to bonzobanana
6 Apr 162#43
So what is your take if someone orders an item of clothing or shoes and when they arrive they are fine in terms of quality and description but they just don't fit? Buyer hasn't changed their mind but the item is no good to them, but seller obviously not at fault. This puts me off shopping with a lot of places, and so this sort of promotion would encourage me to buy from those who don't do free returns.
TURDIS to bonzobanana
6 Apr 162#62
Err that's how the law currently stands, it's enforcement that's the issue. Government cuts to council's budgets means trading standards is nothing more than a paper exercise these days.
Ultima2876 to bonzobanana
6 Apr 16#102
Why would it be fair to PayPal? It's not actually anything to do with them, they're not a credit company and nor are they the seller.
IWOOTN to bonzobanana
6 Apr 16#124
under DSR companies are supposed to refund inital delivery charge when items are returned. very few day. |Fiver London is one who do. QVC advertise it but i have never manage to get it.
big k to bonzobanana
6 Apr 162#127
Here here! I'm in the same boat, I am an eBay Powerseller selling very expensive electronic goods. I've had buyers returning items back because they changed their mind. eBay charge me for their postage, I lose the money it cost to send to them (usually £10-15 due to insurance) and on top, I am stuck with a used item that I can't resell as new. A £200 item would net me a £30 profit. If a buyer returns the item, I make at least an £80 loss... even when profit margins are taken into account. It might be fine for a multi-million pound company to take an £80 hit but for a sole trader, it's soul crushing.
Don't get me wrong, if something is faulty, I will happily take the hit, that's part of the business.
mrty to bonzobanana
6 Apr 16#129
Spot on!! Why do they call it common sense when it's anything but common. You sir, get my vote for president.
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
Could prove useful for some..
Sometimes, when you receive the item you bought online, it isn’t quite as you expected. If that happens, simply return it and don’t worry anymore about the return shipping costs, it’s on us *. The service is free and valid also on international shopping
Top comments
Example, I've sold my playstation 3 for an excellent price while the 50% discount was on. Now at any point said buyer can just "change his mind" and post the thing back to me, or maybe do a "hotukdealer" and return it because he's got his hands on a cheaper one.
Nothing lost for the buyer, The seller then gets his used item back perhaps in a worse condition, loses the initial POSTAGE on it and then has to resell (perhaps at a fraction of the price)
Yep....great deal.
Especially for those of us who just sell the odd bit here and there. There's nothing to stop some fussy buyer buying one of my daughter's grown out of, but still perfect dresses and deciding when it arrives they don't actually fancy the colour after all!
Before this they would have thought twice about wasting everyone's time and money if they weren't sure but not now, this just makes it easy for them to mess sellers about. Imo! :disappointed:
TIP: If you sign into your Paypal account first, and then click back through to this offer through the HUKD page, it gives the amount as £15 (not euros).
All comments (253)
TIP: If you sign into your Paypal account first, and then click back through to this offer through the HUKD page, it gives the amount as £15 (not euros).
Second phone broke - no choice but to do the same - but didn't tell Royal Mail it was a phone this time. Same thing happened and they won't explain why they won't pay compensation but they say package confiscated.
Long story short - no point in returning phones to China. Don't bother buying from China in the first place, I would advise.
You are registered with PayPal as an holder of a PayPal account resident in Czech Republic, Finland, Greece, Hungary, Romania, Slovakia, Bulgaria, Lithuania, Slovenia, Croatia, Latvia, Estonia, Cyprus, Malta and Portugal and your PayPal account is not suspended or limited;
I bought a second hand front grill for my car that was described as in "good condition" and yet when it arrived it was more broken than the one I wanted it to replace! Looking at the average photo I could see, just about, that it was possible to spot - if you knew what you were looking for.
I threw it in the bin as after the time, fuel and shipping costs it wasn't worth the effort.
In my opinion ebay is full of just as many dodgy sellers as it is dodgy buyers and doesn't justify their ludicrous fees.
Don't get me wrong, if something is faulty, I will happily take the hit, that's part of the business.