Yep :smiley:

Madting, I've had cable for past 8ish years but my friend has had it for much longer and we don't live in a big city at all ...more of a village

thanks for this code!! was about to take the package out without the code

Same thing about every provider to be fair. Don't think there's a perfect one out there.

Virgin has been excellent for me, there you go, I've had about 4 outages, none lasting that long, since I first got cable broadband, and that was a very very long time ago.

The superhub2 is nothing special, but generally works as well as any other I've had.

mike

I have had a pleasant experience with them for years now! On the other hand when I was with Bt I had nearly daily drop outs and disconnections which got worse when it was raining but all they did is slow my speeds everytime I complained and ultimately said there was nothing wrong their side! I would never go back to them!

It seems that VM performance varies wildly by area & circumstances.

I was happy with them ever since the Nynex days, with blistering fast & largely stable connection, but since the start of Feb my broadband speed has gone off a cliff during the times you actually want to use it (evenings & weekends). I pay for 50Mbps, I'm lucky to get 1Mbps between 5pm - midnight and at weekends.

Streaming video (eg Roku, NowTV) is out of the question.

I can get full-speed near 50Mbps in the small hours of the morning.

Basically they've oversold their network in many places and don't have the capacity to deliver what they've contracted. I strongly recommend that before you sign up to VM you spend some time looking at the community forum ( Virgin Media Community Forum ) to see if people near you are having problems.

I know that many of their customers obviously get great speeds, but you should do some research before you commit. I'm currently paying top dollar for a very poor service, with a constantly-moving 'review date' for improvements.

You'll find issues with every supplier. You only hear about things going wrong, no one is going to make a thread praising Virgin. I've been with them the past couple of years and the speeds are great (and consistent). The only downside is if you miss a bill they cut you off immediately until it's paid.

my family swear by virgin .... like i said it varies on experience. Im moving over from sky ( they weren't willing to offer me anything)

​i am with EE and not hand one single problem in a year.

​Oh and a free router.

i usually go back and forth between providers joining as a new customer always appears to be better.

same here, going to cancel next month and see what they say. i did try to get a discount via online-chat and even though i'm out of contract i'm not eligible for any discount

For what ???

How do you pay for the line rental upfront?
Can you do it online or do you have to call them?