after being on phone for 30 mins. was offered 4 GB data plus unlimited mins txt from £14, then £12 and eventually £9 repeatedly insisting on pac code.
12 month contract, with tethering
though, I did have two contracts to cancel at the time but only this one got £9 while the other I settled at £12.
Update 16/3/16 - tried to cancel my £12 contract and chance getting the £9 for my other contract. The lady initially said fine but minutes later came back saying system won't allow as its expired. Hard to accept whether she's telling the truth. Guess its time to expire this deal.
Top comments
ron61
12 Mar 1615#4
i left :smiley:
PhilthyPhil
12 Mar 164#16
No deals for me despite many years as a customer, offered unlimited everything for £20, instead of the regular £30, but I moved to BT 20g unlimited calls & texts for £16 p/mth.....they couldn't/wouldn't match that so I'm off.
r1kkster
20 Mar 164#223
Folks for anyone who is being forced to move tariffs by three then the best option for most is to call them from your mobile 333 and select the options for wanting to leave three and you will 99% of time get through to the actual retention team - when they ask you 'how can i help you'? advise you are looking to leave as Three do not seem to be offering competative tariffs - use the example of your friend/family can get you a £15 deal with EE (30 day rolling) with 25gb 500 mins and ult text and then say 'what is the process for requesting your PAC code'?
They will at this point try to offer you off the shelf products for which you can say and use the following lines -
"I can walk in to Three shop and get this why would i need to call you then?"
"I can get better rates by using a cash back site that will clearly work out cheaper than what you are offering me"
"Where is your company's loyalties in retaining customers - when you are forcing us to move contracts that I have been happy with for years and as a loyal customer"
Ask for the PAC code again (even if they give it to you - you are not obliged to use it - it is only valid for 30 days - but bear in mind the letter that you had to the plan change)
Stick to your guns about the actual usage you have on an average month - as others have mentioned they will try to flog you the plan of your most used product item data/min/txts - so if you use more data than min/txts then insist you get something similar or the allowance offered is similar to your usage.
For me I had the One Plan £15 - they tried to flog me the 12gb a month plan with 12gb HotSpot and 600 mins and ult txt for £17 - finally got them to settle for ult data/mins/txts 12gb HotSpot for £20.
Good luck folks and don't cave in to them
goldengirlz
12 Mar 164#12
I was offered this last week for £8/month and took it.
I was told all 03 and 08 numbers are now included in the Minutes, plus you can use your Minutes in most of Europe.
Need to book a holiday to use it in Europe now...
All comments (260)
japes
12 Mar 161#1
Does the data include Teathering?
pentan to japes
12 Mar 161#9
Yes
anita4
12 Mar 161#2
Damnit I settled for £14
vassy201187
12 Mar 161#3
Lucky u. I ended up with £11
zaf320 to vassy201187
14 Mar 16#110
Me too !
ron61
12 Mar 1615#4
i left :smiley:
mixmixi to ron61
13 Mar 161#67
I left too, Joined Life Mobile (EE) which comes with 6gb data and unlimited call and texts for £13.45 (first month free) on a rolling contract. Three is just being too greedy at the moment so *@$# them!
hbkyazzer
12 Mar 162#5
Blast I settled for £12 last month
watty252
12 Mar 161#6
I was offered this for £11
pawciog
12 Mar 162#7
is it on a 30 day/12 month contract?
pentan to pawciog
12 Mar 162#8
12 mth contract
FearTheBassPlayer
12 Mar 162#10
I have it too. Was told it's a new offer but only after I'd gone through to the cancellation person. The first guy I spoke to was trying to do anything to keep me without offering me any deals.
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
12 month contract, with tethering
though, I did have two contracts to cancel at the time but only this one got £9 while the other I settled at £12.
Update 16/3/16 - tried to cancel my £12 contract and chance getting the £9 for my other contract. The lady initially said fine but minutes later came back saying system won't allow as its expired. Hard to accept whether she's telling the truth. Guess its time to expire this deal.
Top comments
They will at this point try to offer you off the shelf products for which you can say and use the following lines -
"I can walk in to Three shop and get this why would i need to call you then?"
"I can get better rates by using a cash back site that will clearly work out cheaper than what you are offering me"
"Where is your company's loyalties in retaining customers - when you are forcing us to move contracts that I have been happy with for years and as a loyal customer"
Ask for the PAC code again (even if they give it to you - you are not obliged to use it - it is only valid for 30 days - but bear in mind the letter that you had to the plan change)
Stick to your guns about the actual usage you have on an average month - as others have mentioned they will try to flog you the plan of your most used product item data/min/txts - so if you use more data than min/txts then insist you get something similar or the allowance offered is similar to your usage.
For me I had the One Plan £15 - they tried to flog me the 12gb a month plan with 12gb HotSpot and 600 mins and ult txt for £17 - finally got them to settle for ult data/mins/txts 12gb HotSpot for £20.
Good luck folks and don't cave in to them
I was told all 03 and 08 numbers are now included in the Minutes, plus you can use your Minutes in most of Europe.
Need to book a holiday to use it in Europe now...
All comments (260)