i left :smiley:

No deals for me despite many years as a customer, offered unlimited everything for £20, instead of the regular £30, but I moved to BT 20g unlimited calls & texts for £16 p/mth.....they couldn't/wouldn't match that so I'm off.

Folks for anyone who is being forced to move tariffs by three then the best option for most is to call them from your mobile 333 and select the options for wanting to leave three and you will 99% of time get through to the actual retention team - when they ask you 'how can i help you'? advise you are looking to leave as Three do not seem to be offering competative tariffs - use the example of your friend/family can get you a £15 deal with EE (30 day rolling) with 25gb 500 mins and ult text and then say 'what is the process for requesting your PAC code'?

They will at this point try to offer you off the shelf products for which you can say and use the following lines -

"I can walk in to Three shop and get this why would i need to call you then?"

"I can get better rates by using a cash back site that will clearly work out cheaper than what you are offering me"

"Where is your company's loyalties in retaining customers - when you are forcing us to move contracts that I have been happy with for years and as a loyal customer"

Ask for the PAC code again (even if they give it to you - you are not obliged to use it - it is only valid for 30 days - but bear in mind the letter that you had to the plan change)

Stick to your guns about the actual usage you have on an average month - as others have mentioned they will try to flog you the plan of your most used product item data/min/txts - so if you use more data than min/txts then insist you get something similar or the allowance offered is similar to your usage.

For me I had the One Plan £15 - they tried to flog me the 12gb a month plan with 12gb HotSpot and 600 mins and ult txt for £17 - finally got them to settle for ult data/mins/txts 12gb HotSpot for £20.


Good luck folks and don't cave in to them

I was offered this last week for £8/month and took it.

I was told all 03 and 08 numbers are now included in the Minutes, plus you can use your Minutes in most of Europe.

Need to book a holiday to use it in Europe now...

Limited order on new contracts, same deal

http://www.three.co.uk/Store/SIM/Plans_for_phones?id=1500&aidset=1#?contract=12&data=4&minutes=All-you-can-eat&type=alltype

Excellent deal. Went to the 3 store today, changed 2 current sim only contacts to this, and bought a new one. Very happy with this deal. Quids in with more minutes and data

I got this today, you have to go all the way to cancellations to get it for £9 though. Retentions only offer it for £12pm.

deal still available upgraded my 2 sim today

Had this for £9.00 per month

Called them again today, went through the first wave and I insisted to send me my PAC. They transferred me to disconnections and a nice lady there offered me 4GB of data and unlimited minutes and texts for £9. I couldn't say no to that..

I'd say to wait for their letter if you are on their legacy 1 plan. check out post i got offered few months back

really they gave me 2 offers 1 @ £13 for 600 min and ayce data
other @£17 ayce everything and 8gb hotspots

It's since the 1st March so it's too late. I'm tied into a years contract so will have to wait.

14 days to change your mind if it's not too late. I settled on £12 but called back. You need to go through to the cancellations team to achieve the deal though.

Happy days :smiley: after 36 min call just got the posted deal for £9/month :smiley:

I was just offered this 10 mins ago but am still leaving for the Talkmobile deal which works out at £6 after Quidco/Topcashback - the speed on 3G on that deal is better than 4G with Three based on early days testing with the one I got for my Mrs

​They offered it for £14 first time. left it a while and then rang back telling them I would stay with them if they could do it for £12, then they offered me it

just had my PAC code through. would only offer me 4gb and unlimited min and text for £13. might try again tomorrow with someone else.

Just for info / comparison really.
4GB data, AYCE mins & texts, 12 month contract for £12 was the best I could get. Literally just off the phone.
A couple of weeks ago I got 1GB data, 600 mins, AYCE texts 1 month rolling contract for £8 for my son's contract.
Good luck to anybody trying.
HH.

Did you take the 8GB? Anyone done better than £16? In the same boat atm as I've been chucked off my £14 one plan and just been informed my wifes £6.90 300min? plan has expired! We've been with three for 7+ years, though they're showing their loyalty is for my money.

Just called Three to request my PAC code and got offered 4gb data unlimited mins/texts for £12 the guy wasn't budging on giving me a better deal either.

I also asked this question and they confirmed the allowance will effect from next bill

Rang yesterday to see if they could improve on the £14 4 gig with unlimited calls and texts.

Asked if they could possibly lower if to £12 (didn't try for the £9 deal with a few people reporting no success recently). Quoted the ID mobile £10 simo tariff with 4 gig (as mentioned by a previous poster) and said he would need to speak to his manager (which never happened the first time I called last month). Put on hold for a couple of minutes and they agreed to honour the £12 deal on a new 12 month contract.

Currently on the £12.90 1 month sim only deal and I only use between 1-2 gigs on an average month and around 150 mins, so I'm more than happy with the new deal. I'll just buy a 4 gig add on for when I'm in a feel at home destination to be safe

If you agree a new deal now I believe it takes effect from the next billing cycle

Guys. Does any new deal you negotiate start immediately or from the expiry date of your current deal? My one plan is due to expire on 10/04 so really want to run it up near to that, but if a new deal can commence from that date then I'll call to see what I can get.

I was on yesterday and they flat out refused that deal, insisting that no-one is being given it any more. They're really cocky about it all too - strange flavour of customer service

No luck here too at first. They just dish out the PAC code by sms.
today tried again. Got April Fool Luck and signed up for the deal as per described £9pcm for 12m with unlimited call+txt + 4Gb internet + feel at home (roaming at certain country for free)

​I've done the same - now handed in my 30 days notice instead of asking for pac. No budging from the adviser. I'm now waiting for a call back or else will probably move to talk mobile.

I asked for a pac code and they offered me same for £12 stating their deals changed. Tried with three different advisers. May I get this if I try cancelling?

£9 a month for unlimited calls, texts, 4gb data and tethering. they did offer it to me for £12 but I continued to cancel and they gave in. Did the same for my missus too.

I never went over my allowance as i had both of our Sim only contracts Capped and i got them both down to £9

I have been with Three for nearly 10 years.
My most recent deal was Ultimate Internet Sim 600 12 month. AYCE data, 600 mins, 5000 texts, 2000 3-3 mins for £15.90. I was perfectly happy with this, but they wrote and offered to move me to a similar one for £25 reduced to £22.
I usually use less than 4GB per month, sometimes slightly over.
Best I could get on the phone was the OP deal for £14, so I tried webchat and got it down to £12, but no lower.
I decided to accept rather than ask for PAC and then risk not getting a better offer when trying again.
I think there is more to these offers than we think. Maybe they offer the better deals to those who frequently overspend with picture messages, international calls, calls from non feel at home countries etc.
I hardly ever go over my standard bill, so maybe they don't like customers like me and won't try hard to keep us!
Upshot is most months I'll pay £12 instead of £15.90, but I can top up another 4GB for £5 when necessary and only pay £1.10 more than before.
Thanks to all the contributors to this thread and good luck to all those yet to get sorted.

Same as me, I just got offered 4gb data, unlimited texts and unlimited minutes for £12.

I was paying £15 one plan...gave three a call couple of times first they offered AYCE t&t 8gb- £18, second time I called I haggled got put to retention they offered me 1month rolling AYCE 12gb tethering £20 so I settled with this, when this tariff started I could only see 4gb of tethering so I contacted through web chat the guy said he'll sort it within 48hrs which he kindly did, so back to original 12gb tethering.I've also been with three for 10 yrs.I'm keeping my eyes open for better deals since I'm on 1 month rolling.

I'm currently on 200 mins and 2gb of data for £11, just rang them up and quoted Talkmobiles 1000 mins 2gb data for £7.50 to start things off.

The best they could do was offer me OPs deal for 12 quid, but considering my aim was to decrease my bill I turned them down! I'm hoping for a call back at some point before I try again...

After securing this deal last week, I've got my confirmation letter yesterday. The price and the allowances are fine on the letter, however, it says I'm on 12 months ROLLING contract.

I thought I'll be on 12 months initial contact and then it will continue on a rolling 1 months basis until either party cancels it.

But 12 months rolling suggests that after the initial 12 months, the contract will be renewed again for further 12 months (unless I cancel at that point of course). So in effect you are always in a 12 months contract period.

Has anybody else got that in their confirmation letter?

I got through to the first cancellation team, who could only offer me 4gb, UL texts and calls for £14. Another "deal" was AYCE data, texts and 200 minutes with 12gb of hotspot for £20 (which was no better than the offer I got on my letter).

After requesting the PAC he then put me through to retentions and he was ready to give me my pac code straight away, but I had to mention about why I was ringing and just wondering what retention deals they have. He finally offered me 4gb, UL texts and calls for £12. I tried pushing him on £9, but he wouldn't budge, so for the sake of £3 (a pint) per month, I'm happy with that. Especially as i've got my tethering back (my current contract didn't allow it)

Wow.... so frustrated and angry am close to tears! I've phoned 3 3 times now and have just requested my PAC code, am pretty disgusted by it all. I was on the SIM100 with AYCE data add-on, paying £13pm. First offer was £11pm for 1GB of data and 600 minutes. I then got £12pm for 12 mth contract for 4gb and u/l mins & texts. Just been on phone saying about ID network £10pm 4gb data and mentioning this website and thread. He was definitely cancellations department (I went the mobile 333 route), wouldn't budge (he actually kept arguing that this site is a 3rd party seller?! Seriously?!!?!?). At point of asking for PAC code, he then actually offered a monthly rolling contract of 4gb at £19....(!) I'm now going to join giffgaff I think. More money, but a better reputation, and have spent too much of my life talking to Three....

I accepted the 4gb deal and unlimited texts and minutes on 2 accounts last week for £12 but since reading this thread i have just phoned them up.
I was put through to cancel my account as i wouldn't even let the guy speak as he was just spouting the usual rehearsed lines.

He put me through so i didn't have to listen to all that usual dribble ,i would suggest you are firm with them to go through to cancellations as it saves a lot of time believe me.
Any way after speaking to cancellations they have changed both of my accounts to the £9 deals without me having to say that much.:wink:

yep, thats what it shld be about ...sharing strategies ...these company are deliberately merging with others so as to literal leech more money from us their customers, as if there is say only 2or 3 big phone providers, then they can charge us anythiing.

very interesting...thanks :smiley:

Folks for anyone who is being forced to move tariffs by three then the best option for most is to call them from your mobile 333 and select the options for wanting to leave three and you will 99% of time get through to the actual retention team - when they ask you 'how can i help you'? advise you are looking to leave as Three do not seem to be offering competative tariffs - use the example of your friend/family can get you a £15 deal with EE (30 day rolling) with 25gb 500 mins and ult text and then say 'what is the process for requesting your PAC code'?

They will at this point try to offer you off the shelf products for which you can say and use the following lines -

"I can walk in to Three shop and get this why would i need to call you then?"

"I can get better rates by using a cash back site that will clearly work out cheaper than what you are offering me"

"Where is your company's loyalties in retaining customers - when you are forcing us to move contracts that I have been happy with for years and as a loyal customer"

Ask for the PAC code again (even if they give it to you - you are not obliged to use it - it is only valid for 30 days - but bear in mind the letter that you had to the plan change)

Stick to your guns about the actual usage you have on an average month - as others have mentioned they will try to flog you the plan of your most used product item data/min/txts - so if you use more data than min/txts then insist you get something similar or the allowance offered is similar to your usage.

For me I had the One Plan £15 - they tried to flog me the 12gb a month plan with 12gb HotSpot and 600 mins and ult txt for £17 - finally got them to settle for ult data/mins/txts 12gb HotSpot for £20.


Good luck folks and don't cave in to them

if it sucks do something I left. then they asked me to fill in a survey on customer care after offreing to duble my payments lol

Mention O2 priority, never missing payments, how long you've been with them... the guy went to "speak to his manager" twice regarding a reduced cost and didn't change it; then transferred to cancellation line and then he offered at £9. A lot of persuasion to the first guy!

indeed...very good case in point :smiley:

Fully agree, and it has already back fired, prior to Three terminating my One Plan I had two plans £15 & £9 and they tried to increase my £15 to £30. After a couple of phones calls I managed to get the £9 deal on both my contracts, so I was paying £24 a month now I'm paying £18. I have unlimited minutes & txt's on both which I hadn't before and the £9 contract only had 500Mb of data now 4Gb, yes I've lost all I can eat data but didn't realise until speaking to Three I was constantly using just below the 4Gb limit, if I need more its another £5 Haddon.

interesting...

can you list some of them here pls so some can use it :smiley:

Mentioning the perks of being on O2 compared to 3, really helps you get this deal :smiley:

I agree, pls dont retire the deal as this thread is where alot of people get info on the antics of Three UK.

What Three uk doesnt realise is that this new measures and antics to make more money from loyal customers will eventually backfire on them, as the other networks now know that Three customers are very very unhappy with Three at the moment and they will soon come out with deals to mop up all the thousands of disgruntled Three customers who thought loyalty to Three was worth it, but clearly not anymore.

No! I called them up yesterday, spoke for about half an hour, the main guy wouldn't do it and insisted on £14 so after a lot of talking he transferred me to the cancellation line. The new guy offered it at £9 almost straight away, despite me saying I don't want the deal for more than £11. Upgraded all three contracts in my household to this deal; unbelievable with 4GB data (including tethering and international usage at no extra cost), unlimited minutes and unlimited texts. Well worth the half an hour, especially as I was paying £8 for a fraction of what this contract offers.

Trouble with giffgaff is that after 6gb data, your speed is reduced to 256kbps 8am to midnight until your next goodybag begins

do you have a link pls?

£9 sounds good for most people. They will only get cheaper!

Not sure how but after 3 calls and 2 hours, got ........
All you can eat data including 12gb tethering
600 minutes
Unlimited texts
30 day contract
For £17 per month ( includes £10 per month recurring discount)

Not as good as my old £15 one plan but I'm still happy as I only use about 200 minutes a month, mainly use the tethering and ayce data (about 25 GB a month usage).

PS I had changed to
8gb data
Unlimited calls and texts
30 contract
For £16 per month
Only a few days ago, but realised this would not be enough data. That's why I called the again today.

For those interested they also offered me
Unlimited everything
12 month contract ( no good for me)
For £20 per month


This all makes me wonder if the £30 one plan transfer was to fool a few people into taking it, then three decide to a week later change tactics and rather than lose customers who are willing to leave offer them better deals to stay. Just a thought?!?

Giffgaff are offering unlimited calls, text data for £20 currently

I was offered 12gb data 200 mins and unlim text for £17 12 month contract by the cancellations team but from an email i got today from three shows the exact same deal at £15. The lady on the phone insisted its £17. By the way this is to start a new contract, not upgrade or anything like that.

Just got off the phone.

Didn't get any of the deals I wanted.

Wasn't offered the £9 deal

£16 for unlimited minutes and 8gb

£20 For 200 mins and ayce data

Not happy been there 7 years and wasn't offered deals others where given.

May settle on the 8gb deal

Folks for anyone who is being forced to move tariffs by three then the best option for most is to call them from your mobile 333 and select the options for wanting to leave three and you will 99% of time get through to the actual retention team - when they ask you 'how can i help you'? advise you are looking to leave as Three do not seem to be offering competative tariffs - use the example of your friend/family can get you a £15 deal with EE (30 day rolling) with 25gb 500 mins and ult text and then say 'what is the process for requesting your PAC code'?

They will at this point try to offer you off the shelf products for which you can say and use the following lines -

"I can walk in to Three shop and get this why would i need to call you then?"

"I can get better rates by using a cash back site that will clearly work out cheaper than what you are offering me"

"Where is your company's loyalties in retaining customers - when you are forcing us to move contracts that I have been happy with for years and as a loyal customer"

Ask for the PAC code again (even if they give it to you - you are not obliged to use it - it is only valid for 30 days - but bear in mind the letter that you had to the plan change)

Stick to your guns about the actual usage you have on an average month - as others have mentioned they will try to flog you the plan of your most used product item data/min/txts - so if you use more data than min/txts then insist you get something similar or the allowance offered is similar to your usage.

For me I had the One Plan £15 - they tried to flog me the 12gb a month plan with 12gb HotSpot and 600 mins and ult txt for £17 - finally got them to settle for ult data/mins/txts 12gb HotSpot for £20.


Good luck folks and don't cave in to them

If you think this is a crap deal, it would help if you can share a better one with the rest of us, rather than just making pointless comments.

​bt doesn't allow tethering as far as I know

cr..ap deal
4gb data is not enough for a month these days

Have you got a link to the Web chat. Only links I can find are broken

I just use the webchat and got this offer:
"I can suggest you a sim only contract and you'll get All you can eat minutes, text and 4GB data for £12 on 12 months contract."
No other deals, so finally i accepted - had a £12.90 (200mins, AYCE data, 30days contracts) plan before.

Have you got your marketing settings set to allow them to call you? I got my PAC yesterday and straight away changed my marketing settings so they they can call me. I'll change them back if I accept a good deal from them

After requesting the PAC, do they ever call anyone back ?

All-you-can-eat data. 12GB personal Hot-spot
All-you-can-eat minutes.
12 month contract.
£20 - - took me 45mins to get them to offer this

​Thanks for taking the time to let us know - cheers

Has anyone that is being booted off the £15 One Plan moved to this £9 deal? I think it may be if your plan is being closed and you are forced to move the £9 deal is not an option - anyone know different? I was offered 4GB unl mins and texts for £12pm on 12 month contract or £13pm on 1 month sim.

I've been calling 333 from my mobile and then selecting the options to leave 3.

Ah yes, I had all that too (I called twice in all). The second lady was insistent that she was in the retentions department, and I decided to call her bluff and insisted on wanting to cancel, so go for it and transfer me to someone else and I will chat to them to cancel. As if by magic (!!!) she eventually transferred me to the retentions department who were more reasonable in terms of negotiation.

I would say that they try and offer deals based upon usage, since they must have certain targets for sales of certain tariffs and also they don't want to transfer you to 'rententions' as it counts against their targets. Hence all the b0ll0cks I had to endure about being put on hold, special discount authorisation etc.

You need to be firm but polite and have some rebuttals (or truths!) prepared, like I did. If they say you don't use xyz just say you have a new phone and will be using the network more (changing needs etc), and that your old phone was rubbish (which was the truth in my case as I had bought a new phone outright and wanted to use more calls and internet!).

Don't accept the first offer - dependent on who picks up they will either insist that the price is fixed or offer some, but not a lot of discount off. I have had prices ranging from £21 (website price) to the deal price on this thread.

And to whoever said about web chat - I have found they won't discount anything and will simply quote prices from the website.

​thanks for the advice. I'll call them back a few days before my pac expires

Decided to bite the bullet and call them

Called using 333 and went through the options to cancel my contract.

First (and only) guy explained why they are changing prices etc and I said was unhappy with the price rise. Offered some deals, best being the 4GB, unlimites calls/texts for £14 for 12 months. Mentioned that my friend had got the offer the OP posted. He says that he deal has never existed. Mentioned he only got it from the retentions department and he replied that I was speaking to retentions depatment! I very very sceptical at this point, as I had not been put on hold once.

Guy continues to explain the difference between 3 and the other operators but point blank refuses to budge on price. Said I would have to leave 3 then and he went through all the info regarding cancelling my account and said I would receive my PAC.

I thought that there was no way that I was talking to retentions, and sure enough, my PAC came through!

The whole process took less than 20 minutes. Was seriously expecting it to be much longer.

Which number have you guys been calling? 333 or the 0800 number on the letter?

Might give it a couple of days then call back and try again

Phoned them up three times, I have my PAC code and was wanting the unlimited everything for £20 a month. They refused to give it to me.

After hours on the phone I settled with 8gb Data, unlimited mins and texts for £16pm on a 30 day contract.

has anybody managed to get any of these deals via webchat?

That's only for a second contract (saw your post and gave them a ring, got told for me it'd be £17/month but managed to rehaggle UL,UL, 4GB to £12/month). I just moved broadband to uno (from plusnet) to avoid all this haggling at the end of the contract - at least it's another year before I start all this again.

They also have 12GB 200mins 12 months for £15pm
That seems pretty good value if you don't need the minutes.
Its basically the same as my old £12.90 plan but with AYCE reduced to 12GB (which for me is plenty) and only £2pm more which isn't too bad considering.

I got the letter yesterday and phoned them up.

I was on £9.90/month 200 mins, 5000texts, unlimited data, free three to three

They offered unlimited minutes, unlimited texts and 4GB for £14/month with a 12 month contract. I accepted this but since had a look at this thread and tried my luck trying to get the more data and less minutes for £14 or less. I had no luck even though I mentioned the fact my wife is also on Three. The best I got offered was 12GB, 200mins, unlimited texts, free three to three for £17/month

I did learn a couple of things though:

1. The deals offered are based on the person's previous usage: ie they know I'll never use a lot of minutes - so they offer me a large amount being pretty sure it wont get used. They know I will probably use a lot of data so they don't offer me much. I guess people's luck will vary with what's (eventually) offered.

2. The free three to three minutes is STILL AVAILABLE - you can ask to get that added and they'll probably do so.

I left it with, "I'll look into other options from EE, 02 etc" Hopefully they'll call back with something.

I took this for £11, but then signed up for the 6 months free Deezer and realised that 4gb wouldn't cut it. Upgraded again to 600mins/12gb data for £12pm.

Thanks Rasdonny

I got the following from them today:

All-you-can-eat data. 12GB personal Hot-spot
All-you-can-eat minutes.
12 month contract.
£20 - - took me 45mins to get them to offer this

I was on 600 mins/1GB data for £8, a previous retention deal on here about 6 months ago

Gave this one another go tonight and managed to get to the 4GB / unlimited calls/texts deal for 12 months at £9. Result! :smile:
Have some heat OP.

Had to go through the whole spiel again with the guy on the phone saying to me how loyal (and mugged off?!) I have been etc - I was previously not on the one plan, but out of contract for a long time on a sim plan; it took lots of chat and cutting through the BS to reach retentions.

Expect to be placed on hold umpteen times by the guys in CS whilst they 'speak to the manager' - and then more listening to Bruce Springsteen and A-ha on loop before they profer the holy grail. By the end you will be able to sing the lyrics to these artistes in your sleep...

Always insist you are leaving until you reach the retentions department. Have a chat with them, and if anyone asks where you saw the deal, say your "friend" told you about it. It certainly wasn't a "here's your deal now p1ss off" type conversation with retentions, but it was certainly shorter and less painful than the previous ones with CS.

But it does exist, despite the insistence by the previous lady in CS that I had pretty much seen a unicorn, so don't be put off. :laughing:

Happy hunting.

Heads up guys, I rang up and asked for my PAC code, would only give my the OP for £14. Went to retentions and they gave me this straight away. Very happy with unl mins & 4GB for £9.
The retentions did say that the other guy did not have the power to give this deal, only retentions. Don't waste ur time with the first customer service team, get urself to retentions for this. Good luck eveyone

Just got this deal, had to keep saying Im leaving, as they said its £12, got put through to retentions where they gave it to me straight away

Never got offered the all you can eat data, text, minutes for £20 like some. Was denied it even existed. Three good riddance. Will try someone else now.

It did, but I wouldn't be on here moaning/complaining if it didn't.

Some people are never happy, even though they end up paying less than they were.
Every carriers prices have risen, and it just seems like everyone is moaning about not getting it dirt cheap. So what if a few people are saving a couple of quid each month compared to you.

I've been given an £11 discount off of one of their £27 tariffs, so I'm not going to take the mick and try and get them to lower it again.

I was paying £15 a month and ideally did not want to pay anymore, but for the sake of a quid and I get more than what I need.

Stop stressing people.

You will, i got mine yesterday, so rest assured that you will as this is a drive by 3 to mostly end AYCE "unlimited tethering" or get us to pay much more for it, so i wld advice you to start looking now if you do not want to pay the new £27 (ie £30 minus their so called "exclusive £3 monthly discount" tariff they are putting us all on.

If you want to predict when you will get your letter, identify when you allowances recycles and you will get your letter one or two day before that as they want it to coincide with exactly 30 days notice to the new £27 tariff, but that is if you are on a 1 month rolling One Plan...but if your are on a 12 mths rolling One Plan and provided you are still under the 12 mths contract, it will arrive once you 12 mths contract end.

Got mine this week. They're going out to everyone on that old £15 a month one plan.

Just moved from £15pm One plan to the £16pm 8GB unlim mins/txt 1 month-rolling deal that has been mentioned above a few times, and they wouldn't go lower. TBH I just wanted to make sure I didn't default to the horrendous £30pm deal that was written in my letter, so I was mainly after a 1m contract so I'm not tied in.

They effectively lost my loyalty now, and whereas before I wasn't looking around, if I spy something similar to the Vodafone 20GB £20pm Netflix deal then I'll be all over it. Shame really, I was happy sticking where I was, so it's their fault if I leave. Actions have consequences.

Edit: by the way, they wouldn't offer me this £9pm 4GB deal despite asking.

ok, thanx for the info

It's the deal with 8GB data, and unlimited everything else. Includes tethering too.
They offered it to me for £16 when its £27 on their website so I gladly accepted.

You are now paying them more money and that why you got it without a fuss and obviously because you were not on the One Plan before.

I left 3 this year after being with them since 2006. EE take better care of their customers!

No not on one plan. I was paying £5.30 for 100 mins and 2.5gb data. Been with three for years.

Just got it without any fuss, thanks op.

Called up about this deal and got the spiel about being loyal blah blah blah we can offer it to you for £14, said it was not good enough and got down to £12, where we reached an impasse. Wouldn't budge from that price point and the guy implied that it was some special discount that needed so many layers of approval etc -- I did give the guy several chances to bite my arm off at £9 but no cigar :\
Worth trying again with someone else?

For those that got the £9 deal which phone option did you choose - option 1 regarding the One Plan change or option 2?

Shocking, forced off the One Plan (using around 2GB a month), then after 3 attempts only offered the £12 deal and not the cheapest £9 deal...........terrible customer service......and questionable integrity saying the £9 deal was never an option!

This deal seems to be time or shift dependent, yesterday no success all day and then at 18:30 people including myself started to report success.

Just got this

some ppl have told them (3 customer service) about this thread, which i think was a bad bad idea and so they are holding out now and giving out PAC, calling ppls bluff.

How do add ons work if I am on the 4GB/8GB package?

Is it 4GB/8GB package > extra 4GB for £5 > extra4GB for £5 > AYCE data for £5 = £15 extra spend on top of the package cost to get to AYCE data?

I tried the all you can eat everything but told them wasn't paying £30 then I asked for my pac code and they put a manager on who gave me the 8gb unlimited minutes and texts for £16 a month , I'm going to phone back and cancel that though as my daughter is a teenager and uses more data than calls to be honest , the guy told me to let her use my data and I could use her minutes !

Told him how long are teenagers even in the house on a day and no way would she let me share her phone !

Oh and its the all u can eat everything im trying to get on

Been on the phone again been offered the 12 and 16 pound 4 and 8 gb deal with AYCE mins n text. Spoke to two supervisor told them these offers are available which they agree with but say it account specific. Threaterned to contact OFCOM as this is unfair as customers should be treated equally, but still nothing so it another supervisor do t know why im putting in all this effort could gonto btmobile but there is no tethering.

i just spoken with them too. best they could offer was £12. then i asked for my PAC code they sent it. hopefully they will get back to me but otherwise good bye 3 it's been a crazy ride since 2004

Ive rang in 7-8 times always told im not eligible for these offers. I have been in the one plan for 5 years and been paying 20 a month

Keep insisting of PAC CODE they will give you this deal.

I was on the phone asked for pac code offered me £14 then I said no while I was on the hold I ordered BT Mobile for £8 then the last person offered me £9 a month unlimited calls and text and 4GB. What a pr...ks If I settled for £14 they would make £60 extra in a year on me.

Ah i see, i thought one can log on to their account and then go to allowances and it will show there.

So in that case when i do get the letter and call them i dont ave to ask them what my tethering allowance is then, right?

Thanks for your help, having done this in years :smiley:

Simple

4GB data - 4GB tethering (taken from your 4GB total allowance)
8GB data - 8GB tethering (taken from your 8GB total allowance)
AYCE data - 12GB tethering (If you need more than its +£5 for extra 12GB tethering)

No Unlimited tethering anymore (even on the AYCE data plans)

Thanks for replying, i get it now...however i have read some comments here about 12GB tether allowance, how does one know what tether allowance one has?

got the 8GB unlimited calls deal earlier today for £13 1 month rolling. 1st person wouldn't go lower than £16. I kept refusing and asked to cancel. next person immediately offered £13.

am i missing something?

why is 4GB deal @ £9 a good deal when you had the One plan (unlimited data) for £15 or £18 or £20 ?

I was paying £18 for the 'One' deal, received letter dated 12/2 saying new price would be £27. Called on 22/2, asked for £9/4GB, best offer was £12/4GB/600 minutes, got PAC.

Just tried again, best offer is the same, but this guy was basically apologising for the fact that there is a better deal and I can't have it, and every time I mentioned £9 he asked me if I know anyone who has the £9 deal - he made it clear that he needed a £9 number to punch into the system to get it to allow him to offer me the same.

Would any kind soul who already has this deal care to make my day and PM me their number?

I just took this deal after them keeping me on the phone for an hour saying it's the best they could do !

Having seen that people were now getting the deal at 19:00ish thought I'd try again as I was told these deals are time dependent (don't agree probably more shift dependent). Anyway this time it was so easy, explained what had happenend and what I wanted and I got the 4GB deal @ £9 without any threats or PAC code requests. I then asked to switch my wifes contract and that was do, no problems.

So just keep trying, Three haven't done very well out of this, they cancelled my One Plan which I was paying £15 now I'm paying just £9 so they have lost £6 per month.

Got it! thanks for sharing this. The cancellation team won't do it, however when he transferred me to the billing team for my PAC code, the lady gave me this deal!

I called up early last week, got through to cancellations and was told that absolute best was £12 for 4GB despite quoting ID deals (initially quoted me £14 for 4GB) and the £9 offer. They wouldn't budge and just gave me my PAC code when I tried to get the price down. I was on the £15 One Plan before - maybe it depends on your previous contract and whether you're spending much more or less?

Just got 8GB, unlimited mins and texts with tethering on a 1 month rolling for £16

Just accepted £9 on each of my two contracts - 4Gb data, AYCE texts/mins

just got the £9 deal

Tried yesterday and they wouldn't budge from £12!

I got 200mins, unlimited text ,unlimited internet and 5000 mins 3 to 3 calls. With 12 gig tethering. £20 a month . Most of my friend and family are on 3.

Ok got there eventually, best they'd offer was £12pm, I said that wasn't good enough and eventually they put me through to the cancellations department once I said I wanted my pac code. The guy "spoke to his manager" and was able to get me the deal for £9

lol I'm on the phone to them now trying to get this deal, when i mentioned that I'd seen here people getting the deal for £9pm and if they wouldn't offer me the same I'd like my pac code the guy just paused and started saying "hello" as if he couldn't hear me, 5 mins later and he's hung up.

Ha just got this deal on both contracts of mine..3 is to good to me

Anyone get the 4gb/£9 deal today?

Best I was offered was it for £14. Not good enough, so I have requested my PAC.

Is possible for someone to PM me with your mobile number for the tariff unlimited everything 12GB data tethering. Really would appreciate i believe people been getting it for betwen 17-20 a month

I settled for £14 for 4Gb and unlimited calls/text. Damn I should have haggled longer. I need to stick with 3 as the Feel At Home is handy for me while I'm in Hong Kong and Europe.

I was offered the '8gb, unlimited mins/texts 1mth rolling for £16 ' I insisted that I wanted the £9 deal but would offer it. I politely told them to 'stick it' and they then said they would make a note of the offer on my account and call me to see if I still wanted it.

Reading the posts I think Three have got wise and realised the the £9 was to good and now trying to up people to higher cost monthly payments. My thinking was that the 4GB £9 package was ideal as I could add an additional $GB for £5 or £10 for all I could eat.

I got 8gb deal for £18 monthly contract. Going to scrap that and try for better deal or i will move elsewhere. They must be losing a lot of customers stopping the unlimited £15 plan

They said £16 for 8gb deal is that a good deal people?? Thanks

How do i get the 8gb deal for £13 please?????

How cheap can i get the 8gb deal

Anyone with either the 8 gb for £13 or the 4gb for £9 care to share their phone number with me so I could tell them this person has got the deal. PM might be more suitable. I would be happy to buy them a drink if three accepts (via PayPal or something).
Many thanks in advance.

I've just rang again for the 5th time, already had been offered 4gb Utd mins and texts for £12 but not happy with others getting it for £9.

Explained people had got 8gb Utd mins and texts for £13 but was told by the supervisor that it's a lie, none of the deals in this thread have been given!!

2012 i was offered HTC Desire with 500 minutes unlimited texts and 2gb data for £15 but I told them I'll only take it if it's unlimited data couple of days later had a call from them and they agree to give me unlimited data after about 4 months to complain about no signal in my house and got £4 discount since then paying £11 for 500 minutes unlimited texts and unlimited data ☺

Lucky u. I ended up with £11

Not getting a luck with anydeals have tried everything telling me these deals r not available

I settled for £16 8GB+unlimited mins&txts, reading some one got £17 unlimited everything, I am not happy.

I am still on the One plan - Not got my letter yet.
Rang them to see what they could offer.. Got offered the following:

Unlimited Min, Txt, Unlimited Data (12GB tethering) - £20 (12 month Contract)
Unlimited Min, Txt, 8GB Data (8GB tethering) - £13 (1 month Rolling Contract) with Option to buy another 4GB data for £5.

My Max data usage over last 12 months has been 7GB so took out the £13 offer but have 14days to cancel and remain on the One plan if I have a change of mind.

btw, for people worrying about tethering limits... I was on the unlimited plan which didn't allow tethering, would just block it as soon as you connect.

But when I moved house recently and had no wifi I discovered that tethering via bluetooth from an Android phone to my Macbook worked absolutely fine. No blocks, decent speed, worked a treat. And no, I didn't abuse it, just used it to do all my change of address stuff, sorting bills and ordering broadband etc. Give it a try, but don't take the **** as it will ruin it for everyone.

I was on £12.90 unlimited data, 200 mins, 1mth rolling. They wrote to me and wanted to bump this up to £20 but reduced data to 12gb so I gave them a call.

They wouldn't go any lower on the 12gb plan but offered me 8gb, unlimited mins/texts 1mth rolling for £16 and then without even pushing that hard said they could do this plan for £13 if I spoke to cancellations dept.

I asked to be transferred and then the next guy says the same plan is £16 and flat out refuses the £13 deal the previous guy quoted.
So I asked for a PAC and will look elsewhere, or wait until they call back with a lower offer.

I called up to leave.They asked me what deals I have seen.To witch to i said BT virgin and Voda. They ended up giving me the unlimited data and mins and text 12GB tethering for £20 so I just stayed with them.Hope I did the best thing
I was on the £17 deal 200min unlimited data and text.I was going way over the 200min

Infact its 8g tethering im getn... Even worse!

I had the call with 3 today. Eventually accepted unlimited everything ( same as I'm on now - one plan) for £17. Which is £2 more per month :disappointed:

12gb. Way more than I use. I don't use more than 5gb most months. But nice to know I won't go over !

I have the same deal

I get 600 mins, unlimited texts and unlimited data for £12.90 a month. Been on it years so probably not a good idea to shift from it.

I was on the one plan and the best they offered was 8gb internet unlimited text and mins for £16 1 month rolling. I requested my PAC and still they have not offered me the £20 for ayce mins/data/text + 12gb tethering?

Had same thing recently. I rang them 3 days in row speaking to a few different people and even got the PAC code. I must say they offer some decent deals if you haggle enough but they seem to talk on and on and on about things most people already know, and how good three are and they offer this etc etc. talking for at least 30 min. I wanted 1 month rolling unlimited data, min and text but they wouldn't budge on the price so I took 12 month contract with unlimited data, min and text for £20 a month.

My advice for those trying is to keep hassling them and asking for better deals or telling them what your after and do some research of deals elsewhere and they will try and beat it. If not then tell them don't worry and keep ringing and speak to someone else

​I have been paying £23 for 3yrs on the one plan. 1month rolling sim. I recieved the letter that The one plan was changing, I've recently been changed to 12g tethering now , unlimited mins & txts and my bill is up to £25 a month. WTF.. Im calling 5hem tmro.

I pay £11 for a rolling contract

When I left 3 end of 2015 they didnt offer any good retention deals, now they're offering retention deals galore lol. I called them up recently to ask if they could give me good deal as I was previously a customer since 2004 or 2005 ( I cant remember exact year) anyways.. they refused to give me a good deal.

Anyone still on the one plan?

Ditto, I have been on the £12.90 deal for years, 600m, unlimited txt, All you can eat data, but its moving to £11pm reducing the data down to 1Gb, I will be on the phone tomorrow to cancel and move to ID Mobiles £10pm with 4Gb data. unless of course they match.

I got this for £12 back in November, he started at £14 but I fought hard... I reckon I could have got more more off but I didn't have the nerve. Next November I'm definitely going to try for more off, or at least get unlimited data for £12 :smile:

Heat OP and good luck everyone!

they seemed to be hellbent on selling me a second contract for my spouse who I had to remind them several times that he had been a 3 customer also until his death a couple of years ago (which to be fair to them at the time they dealt with very efficiently). Appreciate there's a language barrier sometimes but they have the data in front of them......

Out of interest, of the other providers who uses the off-shore call centres other than 3?

There are two good EE deals on mobilephonesdirect at the moment worth considering.
Both I and Mrs Marx left 3 when they couldn't be bothered to try to keep us. Shame for them, it was easy money.

The 8gb Unlimited Mins, Unlimited texts UK and EU is currently
£14 x 3 + £28 x 9 - £132 cash backs = £13.50 per month (or £12.66 if you get £10 back from Quidco).

The 16gb Unlimited Mins, Unlimited texts UK and EU is currently
£17.50 x 3 + £35 x 9 - £180 cashbacks = £15.63 per month (or £14.79 if you get £10 back from Quidco)

I got offered £10 for this so I took it. I said Vodafone had the same deal for £15 so that's probably why (Even tho they didn't)

Anyone know if the '£20 goodybag from giffgaff, is any good? I heard they throttle data at 256kps speeds...

kicked me off the one plan so I went to Vodafone

**** three

voted cold

I settled at £14 grrrr. But its my business number so didn't want to push it too much.

After the one plan being discontinued letter for the £30 unlimited everything, I contacted them end of January and got 8gb unlimited mins and texts 1 month rolling for £16. Good enough for me

oh, do they give retention deal now? I guess they must have lost many users like my self when they said they treat new and old the same, and stop giving me special deal despite being with them for over 5 years. Eating their own words. terrible customer Services, will never go back.

Pedant alert: no such thing as a PAC code. It's a PAC.

So i upgraded the oh's contract £7 for 1000 mins 1gb data and unlimited text. i asked what could they offer for a 2nd line for more data; so the guy said to me take out a one month rolling contract and I can give you the above deal for £11. He told me he'd ringe 24 hours later... sure thing he did and I was able to get it as a new customer for £11.

Got this for 12£ last month, good haggling op

can get this as a new customer ?

Same as op, after requesting a PAC code I got the same deal for £9, the only thing is that their service lacks in some areas where EE would be amazing

Took £20 per month unlimited data, txts and minutes with 12gb tethering.

i left :smiley:

I got this last week as well. I was paying £15 for 200 minutes and unlimited data. I suspect they'll offer you based on your usage as I never got over 100 minutes.
I did use the talk mobile deals as some leverage.

I got this as well. I was paying £15 for 200 minutes and unlimited data. I suspect they'll offer you based on your usage as I never got over 100 minutes.
I did use the talk mobile deals as some leverage.

I get the same tariff but I pay an extra £6/mo for an extra 4GB of data over this. Still happy with that though.

Remember if you accepted a deal in the last 14 days you can still cancel as you are within the cooling off period. I accepted the £12 offer but will be contacting them tomorrow to try and get it for £9.

30 mins ,you got off lightly lol.

It looks like they are kicking me out soon too:-(

agreed!

good deal

I got the letter in February and had my first experience with their **** customer service. I only really used the data so after getting no joy for trying to be loyal (I wanted to stay) I eventually ported my number to giff gaff just to keep it and took the EE offer of 25Gb of data only for £15 per month rolling contract.
EE data is worlds apart from any speeds that I had from 3 and I travel the country a lot too so I tested the 3 network quite a bit.
getting speeds of up to 70Mbs with EE now and couldn't be happier.
3 can keep their crappy customer service and shove it where the sun don't shine.
I even had a lecture on how I wasn't moaning while they were giving me the discount before they wanted double the amount! cheeky ****

I would be surprised if they had that information in front of them.

I asked for my PAC code about 10 days ago and the offers I received were poor so I insisted on my PAC code. 2 days later 3 rang and gave me this exact offer, which I accepted. So some may, like me, get the offer at the second bite, rather than the first.

I got this today for the old mother, without even really having to try! She's been with Three since Sept 2013. Was previously on 200 mins, 500MB for £6.90, now on unl mins, 4GB for £9. I've been with Three since Nov 2010 and stupidly took this deal for £11, last month (Had been paying £15 1 month rolling for 600 mins, 4GB).

It seems it's down to luck of the draw, but if you don't use much and are coming from a cheaper contract you might stand more chance.

I called up to cancel the other day and got offered nothing like this at all, must be luck depending on who you get. The guy I spoke to was based in India...

I got offer the £9 by retentions or £5 for the 200mins unlimited txts and 500mb. Retentions offered me it immediately, but only after repeatedly telling the first women i spoke to that I didn't wawa new phone and wasn't prepared to pay 10p more for what I already had

Three are treading a fine line offering everyone different deals. They are getting as bad as Sky, in terms of trying to screw as much as they can out of every customer and only giving any leeway to those who fight. Best I could get at the end of my one plan was £22 for unlimited everything apart from 8GB tethering on a 1 month contract. That was weeks ago and although it shows up on my three they still have me on the one plan. They don't seem to know what they are doing. Most important for me was no 12 month contract as I'm leaving when o see a deal I like. Tired of their approach.

I called and they said they wouldn't lower it to £9 cos they don't do that sort of thing!!! It depends on who you get when you try to negotiate I guess but they girl I spoke to had her head in the sand about 3 offering retention deals for £9!!!!
Good luck if you get this deal you'll need it!!

Im awaiting the dreaded letter about the end of my one plan, hopefullly i'll be able to get a similar deal when it happens. I would maybe pay a little more for a little more data, though 4gb would probably do.

i settled for £15 for 8GB, Unlimited texts and Minutes on monthly

I got for £12 :disappointed: oh well

Got this for £11 a few months back. I was on a £12 sim only before with a lot less gb

Yeah I got it? Was offered the plan for £12. Declined it. They put me through to cancellations who gave it to me for £9. He also did the same with my wife's too!

The text confirmation didn't mention unlimited texts though?

I didn't get much help on a retention side ended up £11pm 2GB data 200mins, but as that's more than I use anyway it'll do for the time being

Hmmm - I have two sim only accounts with 3, both out of contract, looks good, and tbh I have never had any problems with 3.

i had two contracts, the one month rolling One Plan that was about to be cancelled (i got the dreaded letter) and a £9.99 600min/1gb contract. Called to cancel both, the first department offered £12 per month unltd min/4gb (on a 12 month contract) for my non-One-Plan sim, and wouldn't go lower. They offered £16 per month unlt min/8gb (on a one month rolling contract) for my One Plan sim. Told them to disconnect me and went through to the cancellations dept, who stuck to their guns on the £16 offer for my One Plan sim but were able to drop the other contract to £9 per month as described in the original post.

He did say the £9 p/mnth deal was account specific. He wasnt able to add that deal to my One Plan sim.

Hope that helps!

No deals for me despite many years as a customer, offered unlimited everything for £20, instead of the regular £30, but I moved to BT 20g unlimited calls & texts for £16 p/mth.....they couldn't/wouldn't match that so I'm off.

It probably this -

9 x £27.99 (9 months full price) + 3 x £13.99 (3 months half price) - £10 (quidco) - £192 (redemption) / 12 (months) = £7.65

see hrere -
http://www.hotukdeals.com/deals/sim-only-cash-back-deal-12-month-27-99-8gb-data-unl-texts-mins-ee-mobilephonesdirect-2400011?p=27420654

Myself and partner both asked for packing code I got 7 quid for 1gb 600 mins since I have bt wifi everywhere I need for data. She got offered 14 quid for 2 gb of data so went with ee which is a better signal where she works anyway. If they didn't have the three abroad I would have left them Ashwell tbh greedy ****.

They settled for £12 with me. I'm okay with that though. 4GB internet, lots of minutes and texts.

Just go for the mobilephonrsdirect EE Deal..unlimited mins and Texts 8TH Double Speed 4G... I got over 130 meg 4G speed I **** you not. £7.65 a month

Cancelled my contract last week, 3 tried their very best to keep me on the above deal but for £11.00 p/m

If they'd offered £9.00 I'd have stayed

I'm on SIM only - if I tried to cancel, would I be offered this too?

tethering is included on all new Three plans.

Two months ago my wife settled through retentions @ £15 pm for unlimited min and txt, 8 GB Data ( didn't ask for tethering so not sure I have it), monthly rolling.

Holy moly, I settled on this for £15 a month on a rolling one month contract. Will ring them now and cancel and try to bring it down to a tenner.

I think it's tethering within the 4gb.

Is this 4gb tethering with unlimited internet or just 4gb internet inclusive of all data use?

Lucky you - keep sharing

I was offered this last week for £8/month and took it.

I was told all 03 and 08 numbers are now included in the Minutes, plus you can use your Minutes in most of Europe.

Need to book a holiday to use it in Europe now...

I have it too. Was told it's a new offer but only after I'd gone through to the cancellation person. The first guy I spoke to was trying to do anything to keep me without offering me any deals.

Does the data include Teathering?

is it on a 30 day/12 month contract?

I was offered this for £11

Blast I settled for £12 last month

Damnit I settled for £14