TPO has launched 4G plan at affordable price beating ID mobile deals. For £6.99 you'll get 2Gb data, 600 mins and unlimited texts. It's a 30 day contract so worth trying it. Hope it helps someone!
Just be aware that as a mobile company it is a statutory duty to have lousy customer service
All comments (93)
kevf1
22 Mar 16#1
Who's network do they use ????
5reds to kevf1
22 Mar 16#2
EE I think
reakt to kevf1
22 Mar 161#27
Whose network.
ScootyUk to kevf1
22 Mar 16#28
Its says on the site EE
abdi12346 to kevf1
22 Mar 16#58
EE
clegg1981
22 Mar 16#3
Seems like a great deal. Checking out the website trying to see if it's too good to be true and not an introductory offer or similar, but as far as I can tell that's the standard price.
HankHandsome
22 Mar 16#4
Just be aware that TPO's customer service isn't great - it's not terrible, but i've asked them multiple times to look in to an issue surrounding my mum's data sim and they still haven't.
Either way, this does tend to show Virgin up somewhat as they also use EE but have made no inroads to providing it at all.
1ks to HankHandsome
22 Mar 16#8
Agree with you....many MVNOs don't spend monies on customer services,instead, they give cheaper tariffs. I used vectone before: they got poorest customer service among all the operators, I think TPO will be little better than vectone :smiley:
ToldGoat to HankHandsome
22 Mar 165#16
Just be aware that as a mobile company it is a statutory duty to have lousy customer service
Shame. I was with them last year and whilst the data speeds weren't great I always had signal. I've tried 3 and ID mobile and struggle to get a signal at home or a few other places (indoors). Would have considered joining if they were still using EE
flush_the_hamste
22 Mar 16#6
You might want to update your description from "600 mins and unlimited minutes" to "600 mins and unlimited texts" :-)
1ks to flush_the_hamste
22 Mar 16#15
Lol, it's corrected now.
den169
22 Mar 161#7
Best deal iv'e seen.Will there be free eu calls like 3 do.
HankHandsome
22 Mar 16#9
They've been perfectly pleasant and capable whenever i've had to deal with them - they even let me pay for my mum's sim for a year up front as well which was handy, but their technical support is where the pain in the **** really is :smiley:
M_z
22 Mar 161#10
I was with TPO up until a few months ago, when they changed their pricing structure, what I had would have gone from £12 to over £25. Obviously, I left, as I am sure many others of their customers did. I didn't have any other problems with them and customer service was fine.
Stupid way to run a business though, they could have kept me as a customer - and upgraded me to a 4g plan now they are available.
M_z to M_z
22 Mar 161#11
Having just looked at their web site, it seems that all their prices are back to what they were pricewise. So the 6GB plan I had is now back to £12. I assume they lost a shed load of customers, and had to do a U-Turn! Incompetent bean counting managers, thinking they can increase prices and profits, without losing customers.
Here we go, this as a quote from the email they sent me, informing me that my £11.99 6GB unlimited text/minutes plan would now be twice the price:
"| We’re launching a new range of plans which offer more flexibility, allowing you to customise your plan to suit your needs.
Your plan will change from 1st December 2015.
From 1st December 2015 as your current £11.99 monthly plan is no longer available, we’re migrating you to the new £11.99 monthly plan which now includes 1 GB, 100 minutes and 100 texts. If you’re happy with this option, there is no need to contact us as your new £11.99 plan will start automatically from 1st December."
Thats 4 months to do a complete u-turn, must have been a disaster for them.
1ks to M_z
22 Mar 16#12
I believe they will hike the price at some point on this deal too. As it is 30 day contract many people including me will leave when it happens.
6ixFoot1 to M_z
22 Mar 16#59
I had the same problem. Was on a great deal with around 6GB data, they changed the price and said that I'll get 1GB for double what I was paying for the 6GB. They weren't too bothered about keeping me as a customer. It's a hassle when you've transferred your number over and then have to look for a new deal/contract and switch your number again
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All comments (93)
Either way, this does tend to show Virgin up somewhat as they also use EE but have made no inroads to providing it at all.
http://www.mobiletoday.co.uk/news/industry/38458/the-people%E2%80%99s-operator-ditches-ee-for-three%E2%80%99s-%E2%80%98superior%E2%80%99-4g-network.aspx
Stupid way to run a business though, they could have kept me as a customer - and upgraded me to a 4g plan now they are available.
Here we go, this as a quote from the email they sent me, informing me that my £11.99 6GB unlimited text/minutes plan would now be twice the price:
"| We’re launching a new range of plans which offer more flexibility, allowing you to customise your plan to suit your needs.
Your plan will change from 1st December 2015.
From 1st December 2015 as your current £11.99 monthly plan is no longer available, we’re migrating you to the new £11.99 monthly plan which now includes 1 GB, 100 minutes and 100 texts. If you’re happy with this option, there is no need to contact us as your new £11.99 plan will start automatically from 1st December."
Thats 4 months to do a complete u-turn, must have been a disaster for them.