Vodafone are the worst company I've ever had to deal with. Absolutely shambolic customer service every time. Avoid them it will save you a lot of grief if anything ever goes wrong.

it's bad enough that they charge you per GB but to say you can only use that within a set period of time is ridculous, OFCOM need to step in there.
Imagine if (insert petrol station name here) took back any unused fuel they sold you if it hadn't been used in 30 days lol

Every mobile deal we get: "worst customer service ever" and "you won't get a signal" - no matter which provider it is.

It's pretty obvious with millions of customers they won't please everyone. For me, I've had endless problems with Three - someone in sales sending a new phone and starting a new contract without asking, wife got a text saying it's coming, when she called they realised someone was boosting their sales and the account had fraud blocks on it. From that day forward we had endless issues until we cancelled the account, which was an adventure. I had great customer service with O2 and was with them in one guise or another for 13 years but moved to the middle of nowhere and O2 have zero service here, so we have had to switch to Vodafone. We get good signal pretty much everywhere, people round here have to use Vodafone or EE if they want a signal, and our data speeds are several times faster than home broadband which struggles to get half a meg on a good day.

I have found Vodafone service to be very good, got several devices with them now and zero issues, I tether my iPad through my phone as that's quicker and more stable than my home internet.

Sure, your experience won't be the same but to state a provider is terrible everywhere for everyone because you didn't get good customer service or have a good signal is a bit strange.

Yes their c/s is useless, but better than three or T-Moble. You have two options;
Use this complaints resolver here; http://www.resolver.co.uk/companies/vodafone-complaints
Or use my tried and trusted method of contacting the Vodafone CEO;
Mr Jeroen Hoencamp Chief Executive
Email [email protected]
Telephone 01635 33251

Dont go tethering with it - doesnt appear to work that great (with the SIM in a Huawei MiFI)

I have been using tethering on my Moto E and it works great.

I wonder then if they detect its a Mifi - will try from a handset.

its pay as you go bundles http://www.vodafone.co.uk/terms-and-conditions/consumer/mobile/pay-as-you-go/Vodafone-Big-Value-Bundle-extra-50GB-data/

it's bad enough that they charge you per GB but to say you can only use that within a set period of time is ridculous, OFCOM need to step in there.
Imagine if (insert petrol station name here) took back any unused fuel they sold you if it hadn't been used in 30 days lol

Not bad

Excellent.

I recently upgraded my contract and was told I would get unlimited data to tether for 2 months. Turns out that was false information and you cannot get unlimited tether with mifi. Been trying to cancel and get returns pack for 3 weeks. Customer service is shocking.

Anyone know link to email Vodafone complaints team? Used to be one but I can't find it anymore