Smartphone Company refurbs are customer returns, usually in the original box and completely as new. Please see below :-
Refurbished handsets are units that have been previously purchased by customers and returned to us under our 14 Day Customer Service Guarantee. These handsets have only been used for a maximum of 14 days and offer a fantastic opportunity to get hold of the latest technology at bargain prices. They’re always in fantastic condition and in most cases 100% as new.
All refurbished handsets are supplied complete with battery and charger. In most cases any additional accessories that are usually provided with the handset such as headphones, etc will also be supplied. Although we can only guarantee that the handset, battery and charger will be included.
As part of the refurbishment process all handsets are fully inspected, tested and reset by our engineers and all refurbished handsets are supplied with full warranty (excluding refurbished iPhones which are supplied with 6 months warranty).
GENERAL GSM 850 / 900 / 1800 / 1900
HSDPA
LTE
PHYSICAL 127 x 65 x 8.9 mm
OS Android, Android OS, v5.1.1 (Lollipop)
DISPLAY 4.6", 720 x 1280 pixels
PROCESSOR Qualcomm MSM8994 Snapdragon 810
INTERNAL MEMORY 32 GB, 2 GB RAM
EXTERNAL MEMORY microSD, up to 200 GB
DATA SPEED
BROWSER HTML5
EMAIL APP
MESSAGING APP, MMS, SMS
APP STORE Google Play Store
CONNECTIVITY HSPA 42.2/5.76 Mbps, LTE Cat6 300/50 Mbps
CAMERA 23 mega pixel (Geo-tagging, touch focus, face detection, HDR, pan)
FRONT CAMERA 5 mega pixel ()
BATTERY Non-removable Li-Ion 2700 mAh battery
TALK TIME
STANDBY TIME
VIDEO 4K
MUSIC
RADIO
GPS YES
JAVA NO
All comments (43)
dark_shadow
21 Jan 161#1
Great price, thanks!
crangon
21 Jan 16#2
£70 more for a brand new one from the same retailer. Price really coming down on this phone...
mynameisthehulk to crangon
21 Jan 16#4
I think it is worth taking a punt at this level of saving (30%), they are likely to be in brand new condition and if you are not happy with the refurb you can always return it yourself.
GJ AKA Da Ferret
21 Jan 161#3
Great spot.. heat added
LittleChimp
21 Jan 161#5
Yeah it's worth trying at this price, should be 14 day return online so nothing to lose if it's not what you expected. This will get hot.
locktheworldout
21 Jan 16#6
It's a shame they removed the magnetic charging port but didn't add wireless charging
LucieB
21 Jan 161#7
I think this may be a misprice as it is the same price as the Z1 Compact. Great deal.
mluton
21 Jan 16#8
I got it wrong........
pritesh86
21 Jan 16#9
none available
mynameisthehulk to pritesh86
21 Jan 16#10
Looks like black is oos but you can still get coral...
mynameisthehulk
21 Jan 16#11
Hmm, wont let me update the link and now the link for Coral is giving an error....looks like its oos or pulled, hope a few of you got one anyway!
Gone for one, was about to order the one for £299, saved £70 assuming it is like new, will see tomorrow if it arrives
iDealYou
21 Jan 161#15
The description says SD 820 ... it's not. :smiley:
Good price. The colour is wrong for me. :stuck_out_tongue:
hsnali
21 Jan 16#17
Was about to order the coral one, vanished just before moving to the payment step.
TypicalAsianFindingDeals
21 Jan 16#18
Is it just me or is the link gone?
grumpygrim
21 Jan 16#19
Think I missed them all - been after a Z5 Compact for ages, hopefully they'll come back into stock if any of you lot return them again :wink:
abdishah
21 Jan 161#20
great phone.. can always use a vinyl skin or even a case that will hide the pink.
mynameisthehulk to abdishah
21 Jan 16#21
It's coral....
Bendown
21 Jan 161#22
Its a orangey colour and its not that bad actually, I owned the Z3 in this colour and it was pretty cool. Just checked my order progress and it says awaiting stock, looks like me phoning tomorrow to cancel, ah well. Only what I suspected but worth a go
These are locked and will have been used for longer. They will not come with accessories and original box either but it is still not bad.
dark_shadow
22 Jan 16#25
Has anyone spoken to the company?
The phone was supposed to be delivered today. I called customer services and apparently they don't have any stock. They wait for customers to return a phone so they can send something out.
Unbelievable.
I'm awaiting a call from a manager.
mynameisthehulk to dark_shadow
22 Jan 16#26
That is crackers! let us know how you get on....they should not take your money if no stock...you might be able to blag a bargain though
Bendown to dark_shadow
22 Jan 16#27
Spoke to Emma this morning, she was helpful but they do not have any stock and cant guarantee when they will, depends on who returns one and when. Asked to cancel order. Crap company before we even start. Asked for my money back.
locktheworldout
22 Jan 16#28
I've owned to Z3 Compact for over a year and it's been a great device. In my opinion the Z5C has a better camera (but it's still a bit slow, and noisy in low light), the screen is brighter, the speakers are marginally louder and it has a good fingerprint reader. Battery life is about the same. My Z3C has around 100 apps on it and it's still blazingly fast. Side by side the Z5C is no faster (ymmv)
In my opinion it's not a good enough upgrade from the Z3C, and I don't like that they took away the (useful) magnetic charging points and didn't include wireless charging.
I also think that the Z3C looks nicer.
I'm a bit wary of glass backed phones now, having read about the various cracking issues. I'm very careful with my Z3C, but it's a shame that I need to be.
Just my opinion.
iainmann
22 Jan 16#29
It said "In Stock" on the order page. Is this just a way of them getting out of a misprice?
Could explain why the order page has been deleted and is unavailable on their website instead of jut saying Out of Stock.
locktheworldout
22 Jan 161#30
This was a legitimate deal. I ordered approx 6pm last night and the handset arrived at 9am today.
The handset was mint, and came boxed with charger and unused screen protector.
I returned it as the Coral colour was yuk factor 10.
Bendown to locktheworldout
22 Jan 16#31
Well I ordered around 3.30 yesterday and I got the cobblers that there was no stock, I also have not had my email saying I will be refunded due to no stock, despite Emma saying I would.
juxtapozed
22 Jan 16#32
I've received it too in OK condition - a few minor marks with one near the USB port and the other on the SIM card flap where the paint has been peeled.
Worst of all, the previous owners details are still on it and clearly hasn't been reset!
mynameisthehulk to juxtapozed
22 Jan 16#33
That's awful. Send it back
juxtapozed
22 Jan 16#34
That's the plan - makes you wonder about their inspection process and if it really exists beyond checking what's in the box.
Bendown
22 Jan 16#35
Can you believe these Tossssers, twice I have asked for a refund and this is the reply I have just received
Good afternoon
Thank you for your email.
I do apologise for the delay in response, I have taken a look into your order and I can see we are waiting for a delivery of stock of your chosen handset.
As you have ordered a refurbished unit, the process is that we can only despatch once we have available stock,
Once this has been booked in your order can be allocated and you should then receive a delivery update via email.
I do apologise for the delay.
Regards
Lucy
esskay92
22 Jan 16#36
Ouch...looks like this company should be avoided
Bendown to esskay92
22 Jan 16#37
Yes, I even called them last night after they requested me to fill in a questionnaire to verify who I am, I was promised the phone would be sent out for delivery today. No email to say there was no stock today either, I have had to request twice for a refund and then they tell me they will send out my phone when someone returns one. They are jokers.
esskay92
22 Jan 161#38
That's ridiculous. You should call them and ask for an immediate refund.
iainmann
24 Jan 16#39
Anyone else received their phone...or not?
dark_shadow to iainmann
25 Jan 16#40
I ordered it within 10 minutes of this deal posted and I still have not received it.
I spoke to the manager and it was handled extremely poorly. I'll give a few more days before requesting a refund.
To the guy that received his with existing user details... that's just shocking :confused:
dark_shadow
2 Feb 161#41
Mine's been shipped and should be arriving today, lets see how this pans out.
dark_shadow
2 Feb 16#42
Phone was pretty much brand new but I can't say I'd deal with the company again. Unprofessional and deceiving.
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Opening post
Refurbished handsets are units that have been previously purchased by customers and returned to us under our 14 Day Customer Service Guarantee. These handsets have only been used for a maximum of 14 days and offer a fantastic opportunity to get hold of the latest technology at bargain prices. They’re always in fantastic condition and in most cases 100% as new.
All refurbished handsets are supplied complete with battery and charger. In most cases any additional accessories that are usually provided with the handset such as headphones, etc will also be supplied. Although we can only guarantee that the handset, battery and charger will be included.
As part of the refurbishment process all handsets are fully inspected, tested and reset by our engineers and all refurbished handsets are supplied with full warranty (excluding refurbished iPhones which are supplied with 6 months warranty).
GENERAL GSM 850 / 900 / 1800 / 1900
HSDPA
LTE
PHYSICAL 127 x 65 x 8.9 mm
OS Android, Android OS, v5.1.1 (Lollipop)
DISPLAY 4.6", 720 x 1280 pixels
PROCESSOR Qualcomm MSM8994 Snapdragon 810
INTERNAL MEMORY 32 GB, 2 GB RAM
EXTERNAL MEMORY microSD, up to 200 GB
DATA SPEED
BROWSER HTML5
EMAIL APP
MESSAGING APP, MMS, SMS
APP STORE Google Play Store
CONNECTIVITY HSPA 42.2/5.76 Mbps, LTE Cat6 300/50 Mbps
CAMERA 23 mega pixel (Geo-tagging, touch focus, face detection, HDR, pan)
FRONT CAMERA 5 mega pixel ()
BATTERY Non-removable Li-Ion 2700 mAh battery
TALK TIME
STANDBY TIME
VIDEO 4K
MUSIC
RADIO
GPS YES
JAVA NO
All comments (43)
http://www.smartphonecompany.co.uk/contract-mobile-phones/sony-xperia-z5-compact-refurbished
Good price. The colour is wrong for me. :stuck_out_tongue:
The phone was supposed to be delivered today. I called customer services and apparently they don't have any stock. They wait for customers to return a phone so they can send something out.
Unbelievable.
I'm awaiting a call from a manager.
In my opinion it's not a good enough upgrade from the Z3C, and I don't like that they took away the (useful) magnetic charging points and didn't include wireless charging.
I also think that the Z3C looks nicer.
I'm a bit wary of glass backed phones now, having read about the various cracking issues. I'm very careful with my Z3C, but it's a shame that I need to be.
Just my opinion.
Could explain why the order page has been deleted and is unavailable on their website instead of jut saying Out of Stock.
The handset was mint, and came boxed with charger and unused screen protector.
I returned it as the Coral colour was yuk factor 10.
Worst of all, the previous owners details are still on it and clearly hasn't been reset!
Good afternoon
Thank you for your email.
I do apologise for the delay in response, I have taken a look into your order and I can see we are waiting for a delivery of stock of your chosen handset.
As you have ordered a refurbished unit, the process is that we can only despatch once we have available stock,
Once this has been booked in your order can be allocated and you should then receive a delivery update via email.
I do apologise for the delay.
Regards
Lucy
I spoke to the manager and it was handled extremely poorly. I'll give a few more days before requesting a refund.
To the guy that received his with existing user details... that's just shocking :confused: