I'm happy to hear that you got a new one, and believe me, no-one is more surprised by what I'm telling you than I am - ebuyer has been my go-to supplier generally for computer components for the last 6 years without issue. But take a look at the pics attached of how my phone was on arrival, and tell me that you would consider this 'new and sealed'?
I had hoped that they were going to tell me that they had accidentally sent me one which had been returned by a previous buyer and then sent me a new one to correct the matter, but they said no such thing, would not give any explanation as to why my phone was received like this, and when I accepted their offer of a replacement provided that it was a new and unused phone, they instead processed it as a refund without any further communication or explanation. To me at least, this suggests that they do not have new ones to send out. Maybe they did have some new ones to start with and only have refurbs left now. Maybe LG did them a deal for 4 refurbs cheap for every new phone they bought and it's pot luck what you get. Maybe a lot of things, I don't know. All I can tell you for sure is my experience with it so far - I bought a 'new' phone, received a repackaged and unsealed phone with fingerprints on the screen, ebuyer are not providing answers to my questions about this and are seemingly unable to fulfill my request for the new and sealed phone which I paid for, preferring to give me a refund to end the matter. Draw your own conclusions.
As for the suggestion that this is 'sour grapes at a deal found'? Don't know what you are getting at there. I've been wanting a G4 for a while, so when the daily ebuyer mail made me aware of this price last week, I jumped on it and it would have been a great deal... had I received a new and sealed phone as advertised. If the phone hadn't been like this when it arrived, I would have been very happy, with no cause to complain. So I really don't understand what you are trying to say here. Just thought I'd share my experience with others so that they can be aware that theirs may be the same...
striker33
22 Dec 153#8
Probably all the refurbs that people like me returned to them as they were selling them as new.
Beyond PC components, just don't bother with ebuyer. Theyre one of the worst companies out there when it comes to returns too.
All comments (112)
ChriisM
22 Dec 15#1
Hot, very tempting
philjstephenson
22 Dec 152#2
I cant decide, got an s6 edge but fancied this one, do i or dont i....grrrr :-)
Publix to philjstephenson
22 Dec 15#11
Same for me.
ssc1
22 Dec 152#3
tempted too but will wait 'til jan anyway.
cirian1975
22 Dec 15#4
ohhh, tempted :smiley:
vassy201187
22 Dec 152#5
For sure the price will keep going down. G5 release is not far
cirian1975
22 Dec 152#6
I just wished ebuyer's amazon store tracked their website (I have £80 of vouchers)
cirian1975 to cirian1975
22 Dec 15#12
Maybe thats why?
philjstephenson
22 Dec 15#7
Without wanting to torpedo my own deal, they reckon the G5 will be out Feb 2016....
striker33
22 Dec 153#8
Probably all the refurbs that people like me returned to them as they were selling them as new.
Beyond PC components, just don't bother with ebuyer. Theyre one of the worst companies out there when it comes to returns too.
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
Other colours available at the same price as well: http://www.ebuyer.com/search?qfc=712231|718386|725933|712230|722951|734896
- 5minsalone
Top comments
I had hoped that they were going to tell me that they had accidentally sent me one which had been returned by a previous buyer and then sent me a new one to correct the matter, but they said no such thing, would not give any explanation as to why my phone was received like this, and when I accepted their offer of a replacement provided that it was a new and unused phone, they instead processed it as a refund without any further communication or explanation. To me at least, this suggests that they do not have new ones to send out. Maybe they did have some new ones to start with and only have refurbs left now. Maybe LG did them a deal for 4 refurbs cheap for every new phone they bought and it's pot luck what you get. Maybe a lot of things, I don't know. All I can tell you for sure is my experience with it so far - I bought a 'new' phone, received a repackaged and unsealed phone with fingerprints on the screen, ebuyer are not providing answers to my questions about this and are seemingly unable to fulfill my request for the new and sealed phone which I paid for, preferring to give me a refund to end the matter. Draw your own conclusions.
As for the suggestion that this is 'sour grapes at a deal found'? Don't know what you are getting at there. I've been wanting a G4 for a while, so when the daily ebuyer mail made me aware of this price last week, I jumped on it and it would have been a great deal... had I received a new and sealed phone as advertised. If the phone hadn't been like this when it arrived, I would have been very happy, with no cause to complain. So I really don't understand what you are trying to say here. Just thought I'd share my experience with others so that they can be aware that theirs may be the same...
Beyond PC components, just don't bother with ebuyer. Theyre one of the worst companies out there when it comes to returns too.
All comments (112)
Maybe thats why?
Beyond PC components, just don't bother with ebuyer. Theyre one of the worst companies out there when it comes to returns too.