Nice deal on paper so heat added.

Unfortunately, you have to be an exisiting TT customer and I certainly won't make that mistake again :disappointed:

Don't go for Talktalk Mobile - they can't cap the data usage and would cost 20p per 1Mb extra - worst of all when one goes over the credit limit - they will stop all calls, sms and data usage on all mobile plans in your account - unless you pay the extra charges using a credit card and even then you have to make sure to keep data off on your mobile phone - they don't have the facility. I am waiting for my contract to end and would leave asap.

Also they were recently hacked and lost good number of account/personal details.

Seriously why doesn't it say "EXISTING CUSTOMERS ONLY" in the damn deal :P

I have been with Talk Talk for several years. The customer service is appalling and the call centers are incredibly frustrating and misleading (rarely do what they promise or you ask them to) every time I have cause to call them I swear that I will not renew my contract. However they are by far the cheapest when you take into account the broadband and mobile offers they churn out. I have 5 sim only contracts and the only one I was able to get any cashback on was the first one. Since then, when applying online via topcashback or quidco I get blocked with a message asking me to call to complete my order (therefore making the cashback ineligible) you can try to explain this until your blue in the face to the call centres but with no possibility of an ounce of recognition from them. Keep an eye on your data limit too as they do not tell you when you are close to it or over it (despite them insisting that they do!) and you just get a nasty shock in the form of a large bill. Mobile coverage is reasonable but not fantastic. Cheap yes, but go into it with your eyes wide open and be prepared to spend a lot of time speaking to a foreign call centre if you have any sort of issue, with little hope of resolution on the first time of asking!

Talktalk just cannot do anything right. Here goes for hours and hours of call time to sort out their heads...
Got 4 SIM's showing £15.50 a month each.
Need to sort out my fibre package too.

This will take hours.

For those who phoned up and switched their existing contract to this deal I advise you to check your account when the tariff becomes active, I was put onto a different and inferior tariff costing £15.50 a month and I'm not the only one :smirk:

It is now tracking at £31.50

Plugged my sim in this evening - ordered two one for mine and one for the Mrs - couldn't be happier, at last we have a signal in the house! Not just marginal in one room on the top floor either like Three and BT has been since we moved in, full bars everywhere and data too.

And it's over aswell!!it was still on at 6am!!thought/hoped it was gonna keep going till the 9th!! mo foes!!

So basically they're paying you £1 to take the deal!! yet i still can't have it!!! i thought all of the password resets would've come all at once this morning!! wasn't to be,same story with live chat!! now i know why everybody hates talk talk!! about thee free sim,the letter said it would be from december 1st,but it says from the 9th on the upgrade page! what a company!

Possibly still available with even more cashback:

http://www.topcashback.co.uk/talktalk-mobile/

Can't get on the site properly as not on my talktalk connection so can't be sure. Also, any news on the free sim yet?

Great deal just a shame these morons didn't tell there loyal customers

That's a great deal.i just need one

every time i tried was from the pc,i must've requested the password reset 50/60 times!thought i might've checked my emails and the reset would've been there!gutted that iv'e missed it!!can't believe the live chat wasn't working either! would've saved me £120 a year!! oh well,thanks for your help:)

Finised now i just don't trust talktalk i will get my pac number next week there are deals out there that have much better customer services

I was trying to login from my phone (02) which kept giving error, contacted chat and they sent email to reset password and this would only work if connected to Talktalk network. I then managed to reset it.

i am trying from my pc,which is talk talk BB! 4 hours of trying!!the live chat was busy aswell,don't even give you the opportunity to wait for somebody to chat!they're just busy&try again later!!they must think that nobody can complain about their staff if nobody contacts them!!

Time to move on? Call it a draw/ 1-0 or 0-1, just move on.

been trying since last night to get this offer and keep getting the error
"We are currently upgrading our systems and will have this site available again shortly. If you require assistance with placing your TalkTalk Mobile order then please call our Mobile Sales team on 08004585331 who will be happy to help with your query. We apologise for any inconvenience."
tried deleting cookies and even trying on mobile without wifi but same message every time. anyone else getting the same????

anyone who takes out a mobile deal with talktalk needs their head examined - absolutely useless company

Topcashback now showing as £31.50

been waiting an hour for talk talk to email me a password reset so i can sign up!! tried resending it many times !!confidence inspiring!!

i have a talk talk email address but not a customer anymore , is there a way to get this deal fellow hukd'ers ??

All our phones are locked to Vodaphone too. No idea how they will get all of the phones currently locked to Vodaphone to work on the O2 network!!!!

Its not a bad deal and like you said i've used the mobile for the last 12 months and i've never had a problem with the actual service its talktalk that are the problem! Wonder whether they will let me upgrade this as i don't use broadband with them anymore! But the move to o2 would concern me as my phone is locked to vodafone!

Yes, the 3 sims I upgraded all have various expiry dates over the coming 12 months. We have had no problems at all with the service we have had from TalkTalk so will continue to use them all the time we can get good deals for the 5 of us.

Was it an upgrade to an exsisting contract or you had to have a new sim? My contract ends in jan very reluctant to use anything talktalk

Realised the deal was still on for today so back on Quidco I went.....still final order page said to ring TalkTalk to proceed further. Finally got through to them 1 hour and 15 mins later where I was allowed to order on the phone and (so I've been promised) also get my Quidco payment as they have made a note on my account that it was ordered online still - not sure i'll get my Quidco payment. If I do that's fantastic (only £1.75 a month) if not I'm still happy with £5.50 a month.....saving a bit more than £2 a month for this amount of mins & data (regarding one of the above comments)!!

I've been with TalkTalk for years now for fibre broadband and mobile and also can't fault the service one bit - its just the length of time to get through to the calling centre that is appalling!!

I was close ish !!!!!!!

The funny thing is it will let me order it but i'm not a talktalk broadband customer only a mobile customer but it peonably won't be an upgrade they will send me a new sim and a new number i can just see it goivng horribly wrong like everything at talktalk!

Funny thing is nothong goes wrong its not a bad service never had a problem with the mobile service just talktalk themselves are the problem and their badly trained customer services. Any one ordered this as an upgrade?

The free upgrade deal is now showing on the /customerupgrade page and it's only 100mins, 250 texts and 200MB data monthly for 12 months.
There' s also an unlimited UK landline and mobile calls SIM option for 12 months.

Edit on 05/12/15: Thought there might be something wrong with second SIM option. The word SIM has now been removed on the upgrade page making it a home phone upgrade of Anytime calls boost.

5 weeks into being a mobile customer with them on this deal (at £10.50) and they took all of my inclusive stuff away. I got a text message at 8 in the evening saying there was £8 worth of charges on my account and then 45 minutes later another message saying the account was suspended.
Their call centre closes at 8 so had to wait until the next day.
It took me 10 minutes to convince the call centre guy that I hadn't gone over my limits and eventually he went and checked and agreed. I was also told that I only received 1GB instead of 3GB but they couldn't change it and I would have to call again as my account was currently suspended! However, he didn't reinstate my account within the hour as he promised, so I went through live chat the following day.
They were much better, reinstated my account and refunded the charges.
I called them again this morning about the data, and after around 30 minutes I've been promised I should get the full 3GB.
Overall I think I've spent around 2 hours sorting out issues they've caused.
Serves me right for being so tight.

Anyone know if they allow tethering?

on phone for 5 hours - still not answered my call and cordless phone battery now gone dead and cut me off.....grrrrr.....what a waste of a Sunday - cancelling every package I have with them now - after numerous years with them I've finally had enough!!

Great deal. Ordered for my wife as she is far more likely to get anywhere near the 1000 minutes a month limit than me plus it also means I might finally get my MiFi back. Slightly ironic that TalkTalk use the Vodafone network as I had just paid to unlock the Vodafone Smart Ultra 6 I bought her in a recent deal so that she could use her PAYG Three sim card in it. No matter as this deal is a no-brainer anyway.

Quidco also tracked at £45 within 30 minutes of ordering and is due to be paid at the end of next month so nice and quick cashback payment too. £21 for 12,000 minutes, unlimited texts and 36gb of data over the year is an absolute steal. The offer ends tomorrow so still around for Cyber Monday.

Time to move on? Call it a draw/ 1-0 or 0-1, just move on.

Get over myself? Oh the irony, Feel free to actually post something worthwhile and relevant. I wont be holding my breath.

............been on the phone for 3 hours 20 mins trying to get this deal from TalkTalk (as won't let me get it online)..............absolutely useless company, wish I could find any other network to match their prices and i'd be gone like a shot!!!

Awesome deal especially if going through Quidco as makes it just £1.75 a month! Just a shame I've been on phone for an hour and 45 minutes trying to solve the problem that when ordering through Quidco it then comes up with the message: "We need a few more details from you.
Please call 0800 458 6005 to complete your order" ........has anyone ese had this problem?? By phoning TalkTalk regarding the problem I guess I'm gonna lose out on doing it online through Quidco :disappointed:

You need to get over yourself. I made the comment because of the tone of your post, it was like a teacher telling a school kid off. Yes, others had made the same point but not in such a haughty, superior way. In any event, if so many others had made the point, I'm at a loss as to why you felt the need to throw in your tuppenceworth as well. Anyway bored with you now so I won't be responding further, feel free to climb back on your high horse and vent your spleen.

I disagree. My comment was a valid point about this deal, whereas none of yours are. Strange that you've chosen to make a personal issue especially since many others have said the same thing multi times.

was with Talkmobile previously (I know this is talktalk mobile which is different). piggy backs on Vodafone so might be 3GB data, but their network is so over saturated, it runs slower than a 56k modem...

cold from me as you have to be an existing talk talk customer!!! Also they are very hackable!!

What network is Talk Talk on? I was on Talkmobile (are they the same) for two years and they were awful - signal reception in my area was awful, despite it being on the Vodafone network

But voted hot because my mum is a Talk Talk customer and my gran (bless her) maxed out Viber a few months ago (hard to explain wifi vs data) and will benefit from this despite my reservations - thanks OP.

Probably as worthwhile as yours. Everyone is entitled to an opinion last time I looked.

I trust your other 19 posts were more worthwhile than that.

Lighten up, nobody died.

Although its seems a good cheap offer but their customer service is so bad from india and billing regulations is creepy(Overcharged me lots of times) No explanations or neither informing me about it, network is good as its uses vodafone network but internet speed is like a donkey on a run.... Please just avoid it, I did suffer 12 months hopefully not you ....

Amazing how everyone sl*g this company off. They offer a good deal and they all go running back.

I'm glad i got out when the going is good! I only have a mobile left with them and i got a call today to say i've not paid my bill was just about to give card number and thought how do i know its them i'm talking to?

Checked my bank and i recently changed and guess what talktalk is the onky durect debit that didn't transfer. So phoned back to make surebits not hackers and was on the line for one hour and still in the que. I have just 6 weeks left of my contract and want to change i don't trust talktalk and wouldn't take their phone service unless it was free and you had no bank details with them.
Customer service is the worst i have ever see. If the phone doesn't go wrong its fine! But if something gies wrong then just forget it!

People I know on talktalk have been getting calls saying they are from the company but just trying to get data etc... Who do you trust? Its very bad

Mine tracked at £45

Just took out new £5.50 sim deal and its tracked at £63 as well.

It is definately tracking at £63 for this deal.

£63 is for Talktalk Business Broadband.

Weird, checked topcashback yesterday but they were only showing £36.

Thanks op, quidco tracked £45.

I am an existing TalkTalk Broad Band Customer. Last year I also tool Mobile Phone Contract with TalkTalk, with 50% discount for the first year. My current mobile phone contract promotional discount will end by the end of December. I am planning to take the new contract as shown in this advert. Doing this I am hoping, I could get this new deal again. I will be doing the following:
- As soon as the new contacts has been approved and started. I will call them and/or use online chatting.to port my number which is currently under the old contract to the new one.
- If the number has been ported I will cancel my old contact.

Does anyone know if there is problem of doing this?
Has anyone tried it and therefore can share his/her experience?

Thanks

Awful company would avoid at all costs. Company was hacked and haven't been able to access my account since. This free upgrade on the 1st Dec doesn't cut it for customers data been taken.

Never will do the same mistake with tt !!!! I got a contract a few years ago with tt for £3.5 , ended up with over £100 bills. TT charged me for texting to 3 and many other networks!
Pirates

They allowed me to port over from one Talktalk account (due to end) to a new Talktalk account without an issue. I was surprised, but it went very smoothly.

​no mobile company allows porting to itself (MNP System doesn't work that way) u can only upgrade to existing customer only plan. U may not get new customer plan unless you port out.
Use the £5 credit EE SIM that u get in poundland to port out and back to talktalk

Very true, I've wasted more than five hours of because of this particular screen

Like others mentioned here, I've had a couple of sim cards from TalkMobile for the children and was over-charged on two separate occasions totaling £150+ despite having a £5 cap!

Same story, they only knew about it after 24 hours, blah blah blah. NEVER AGAIN!

My contract with Three is ending though, so I'll tell them about the TalkMobile offer and ask them to match, as much as possible ;-)

not true, I left talktalk a year ago, I can log into my account for both the landline and sim contracts, see all the bills, do everything. Just yesterday I even requested for a nano sim and guess what, I have even taken up this deal even though I am currently only on a talktalk sim only contract with no landline.

Seems if you have recently left, you keep getting their standard emails but are not legible for this deal!

If you do this then it is impossible to manage the account. You are not allowed any online access to your "My account" unless its from the talktalk landline number internet connection. You cant add on extra data packs, call packs, see a bill, query anything ....

Just the most appalling customer service I'm leaving and taking 3 mobile contracts with me after 11 months. If it works yes its cheap but if you go over the limits the charges are stupidly high and dealing with any queries is just impossible. Shocking company up to you if you want to take the risk ...

£70 is for mobile phone deal.just order this sim only and quidco tracked £45

Tip: If you are a plus TV customer, you would get a free SIM. Advisors have ability to add some free boosts. offered 12 month free 1GB data. My usage is low so few mins and 1GB data suits me.

An awful lot of the country don't get 4G anyway, think in my town only EE offer it.

Is it really only on 3G? Isn't this a bit of a deal breaker?

I placed a data lock on the mobiles themselves, comes standard with android nowadays. That way the kids have to manually choose to go over their limit by changing the settings, and can't argue they didn't know.

I dont know what people's problem with talktalk is? (apart from the recent hack). Was with them for 18 months, the fibre was spot on (solid 38mb), the phone line went down once and was fixed with in two hours of calling them.

With the 10% speedy payment discount it was even better.

Only swapped to sky because it was an insane offer (half price phone and broadband, £100 credit and a £50 M&S voucher making the whole year free in a 12 month contract) and their broadband has been a bit ropey.

Now add this sim and its brilliant.

Maybe its because I'm a IT guy and never actually had to ring their support line.

Hey, at least you did actually use the data - albeit by accident - better than BT who are charging for services they haven't provided for several months...

Once you've signed up to the 12 month contract, can you still switch to some other BB provider and continue using the SIM?

Currently with Talk Talk on Broadband contact until the end of Jan 16.
Thought this would be ideal for my sons first mobile
Does anybody know if I purchase, I will also be locked in on the broadband contact for a further 12 months. (I am fed up with constant low speeds and was thinking of transferring to Virgin for superfast (the only supplier in my area for superfast broadband)

Took out 2 contracts for Small 12 month sims Nov last year, got paid to use the service as claimed TCB !!!. Decided to cancel the contract and sign up to new ones yesterday. Spoke to CS and they made an offer of an additional 2000 mins, already have unlimited texts and additional 2GB data for £4 per month each - checked account and it was made effective this morning. Connectivity is good as we live in a large town. Enjoy the free calls between the home and TT network and using the Talk2 go app for making calls abroad from the mobile ( have signed up to international boost on landline). Planning to sign up for new sims (do want the Quidco / TCB) and ask for similar allowances as offered on the old sims. Customer service - usually not had a problem - one has to be patient and make some compromises but can't complain at this price.

Don't go for Talktalk Mobile - they can't cap the data usage and would cost 20p per 1Mb extra - worst of all when one goes over the credit limit - they will stop all calls, sms and data usage on all mobile plans in your account - unless you pay the extra charges using a credit card and even then you have to make sure to keep data off on your mobile phone - they don't have the facility. I am waiting for my contract to end and would leave asap.

Also they were recently hacked and lost good number of account/personal details.

BEWARE ! they make their profit on this by massively overcharging if you go over your data limit. I they charged me over £400 for going over my limit by just 30 mins, their suggested £15 limit which was supposed to be the break is meaningless as they claim they only know 24hrs after the event hence cannot stop your connection

per the top comment, never again Talktalk, your company is an embarrassment - you refuse to accept that charging people over £400 for 30 mins of data is unacceptable

I'm thinking to cancel as Quidco has not tracked. Then reorder.

Where did you get this info from ? have you tried it yourself or just guessing. A few people have confirmed they could ...

I have been with Talk Talk for several years. The customer service is appalling and the call centers are incredibly frustrating and misleading (rarely do what they promise or you ask them to) every time I have cause to call them I swear that I will not renew my contract. However they are by far the cheapest when you take into account the broadband and mobile offers they churn out. I have 5 sim only contracts and the only one I was able to get any cashback on was the first one. Since then, when applying online via topcashback or quidco I get blocked with a message asking me to call to complete my order (therefore making the cashback ineligible) you can try to explain this until your blue in the face to the call centres but with no possibility of an ounce of recognition from them. Keep an eye on your data limit too as they do not tell you when you are close to it or over it (despite them insisting that they do!) and you just get a nasty shock in the form of a large bill. Mobile coverage is reasonable but not fantastic. Cheap yes, but go into it with your eyes wide open and be prepared to spend a lot of time speaking to a foreign call centre if you have any sort of issue, with little hope of resolution on the first time of asking!

Thanks for sharing experience.
Regarding the network coverage, I am living in London and I do not have the problem with the coverage sofar ..

DO not chat witht them to alrt this, they do not like it if we get Quidco cashback. I did it last year ...

Do not order, wait for Friday and topcashback/ quidco will go up to £63 only for 24 hours. It was same last year and my contact ends 9th December so will be signing up for a new one on the Friday.

No she will not. Talk Mobile and TalkTalk Mobile is a defferent company

Thanks for that, just swapped to this from my current talktalk sim only package

Excellent deal

I'm a talktalk customer. with a contract and 4 sim only plans and if one sim goes out of the monthly allowed ce buy just a few pound they cut you all of until you ring up and make that payment. And then they don't take it of your monthly bill,so you pay it again and you have to wait 7 days for them to reimburse you by CHEQUE!

topcashback never pays. iv always had to submit a rejected claim :disappointed:

Getting an error message when trying order sim... anyone else getting this

We are currently upgrading our systems and will have this site available again shortly. If you require assistance with placing your TalkTalk Mobile order then please call our Mobile Sales team on 08004585331 who will be happy to help with your query. We apologise for any inconvenience.

When I purchased it was showing £70 on Quidco site. But I just got tracking information to my email address. It is £45. Anyway £45 cashback for this contract is still a cracking deal ...

So those who said they got £70 you might want to recheck your tracking info whether it is £70 or £45 ....

If I could get it I might

I wonder if you would be paid Quidco as it is for Talktalk Mobile, where this looks like it goes through Talktalk broadband and tv. Anybody had the cash back paid if they were a customer of Talktalk and bought the sim only deal?

about half an hour for me.

Good deal but TT is shocking when phoning Customer Services, Just ring the number (which is not free) and see what you get

Same here, £45 now:p

Not tracked on Quidco yet.

I completed the application. A few minutes "AFTER" this post, e.g filling the application. When I browse the Quidco it was showing £70. It has not tracked yet, hopefully £70. But £45 is still a cracking deal anyway.

Nice deal on paper so heat added.

Unfortunately, you have to be an exisiting TT customer and I certainly won't make that mistake again :disappointed:

I'm with Talktalk on a 30 day contract, paying £12 pm (my grandson uses the Sim). Will I be able to port that number to a new Sim? (ieTalktalk to Talktalk)

Cheers for that , I thought I was going loopy!

I haven't taken the deal, even though I think it's a bargain, as current contract is ok.

It WAS £70 less than 10 minutes ago! I chatted with Nick at Quidco and he informed me that it was £70. Even if it is £45, I will be very happy.

ps, how long did it take to track on your account?

Never again! I tried getting my PAC from talktalk mobile the other day and they kept me on hold for 1 hour before getting through to someone then the line cut out. This happened three times before i could get the PAC

On mine it did show £70 for this specific sim deal. However now has changed to £45. Weird, and no, I haven't even been drinking :neutral_face:

Thanks for this useful info. My personal experience with TalkTalk especially with their call centre CS is that their information is often unreliable. Unless you speak directly to their managers, or you get it in writing in which you could refer it later when you need it.

It seems that we have the same way of thoguht in getting the best possible option If we could get this new contract, + Quidco of £45 (or £70? literally we will only pay (£5.50x12) - £45= £21 for twelve month equate to £1.75 per month for 1000 mins / unlimited texts / 3GB Data contract … It is a cracking deal …

We could repeat the same process again next year, subscribe to a new contract with cashback and then port it again and cancel the old one.

Other members who have done that would you please share your experience, I will share my experience once I have got it for the benefit of all members. Thanks

Ordered and this will save me £6.50 pm on the Sim I pay for my grandson, plus what ever Quidco pay! Many thanks to the OP!

has everyone forgotten on the 1st of December the day after this deal ends which isn't by chance as compensation for the site been hacked by 15 year olds you can pick an upgrade of free house calls, or tv channels or a sim card with free texts and calls ect but is it worth the risk taking this deal or not or will the free sim be with ok ish minutes hard choice what to do

Very hot btw! I ordered the talk mobile sim a couple of days ago which I will be cancelling in favour of this!
Thank you OP!!

Comment

We all received a letter from Talktalk advising us this.
You're obviously not a customer if you're asking (quite rudely) for evidence.

Title should clearly mention ONLY TALK TALK CUSTOMER.

Who's going to be the first to say "I rang up and they gave me this deal even though I'm not a customer" lol. I can't wait for it!

Great deal...but talk talk are crap with broadband, so that's never going to happen again.

It's a shame though, as their mobile phone service may be ok, I don't know.

I wouldn't put myself through that again though.

You have 20 days to cancel if it changes tomorrow.

Bought, but Quidco shows only £20.00 cash back !!!

Bargain, will give this a go tomorrow. Thanks op :wink:

Great deal,

But my broadband is not active until another 10 days - so technically I'm not a customer.. yet :'(

So I'm going to miss this out and the cashback as they all expire in about 5 days.

Well done, if it pays the £70.

Edit, I see the page on Quidco has now changed! It does look like £70 for contracts with a phone included and £45 for all sim only deals.

Like I said, it's showing £70 cash back for this specific deal on my Quido

Seriously why doesn't it say "EXISTING CUSTOMERS ONLY" in the damn deal :P

My wife is a talk mobile customer already, anyone know if she'd qualify? We're not on talk talk at home though.

Waste of time for me. Only available fot TT BB customers.

£20

for 12 month SIM only plans up to £9.99

Answering my own question - yes!
http://help2.talktalk.co.uk/mobile-tethering

On my Quidco it's showing £70 cashback for this deal. Makes it even better.

Went back and no longer showing at £70.

great deal.

Its a time-limited discount.
Contract will revert to £15/month for 700 minutes and just 2Gb data after 12 months.
http://mobile.talktalk.co.uk/sim?dclid=CMeg0vaQrskCFSFg2wod3VYH8Q&portalId=ADVERTCOM2

Now, to discover, does it allow any tethering?

I've got 4 SIMO deals - all through topcashback. All paid out with zero fuss

3g and it runs on voda.

It appears they're moving to O2 some time next year along with bringing in 4G

Exisiting customers only?

Is it 3G or 4G data?