Please go easy might be very useful to those on Three's One Plan (£14/£15/m 2000 min, 5000 text, UNL DATA +UNL HOTSPOT)!
Recently received a letter saying three will be phasing out the One Plan and I need to change it or they'll put me on a 1 gb data for £14/m in January 2016. Called Three to complain as I was offered the One plan @£14 and was told it will stay same after the contract!
SPOKE TO THREE CUSTOMER SERVICE( normal) then was passed to CUSTOMER RELATION TEAM!!!
DEAL OFFERED
£17/month for 12 months
UNL MINUTES
UNL TEXT
ALL YOU CAN EAT DATA
8GB HOTSPOT
And their standards free 0800, free roaming with feel at home, 4g
OR 600 MIN WITH THE ABOVE @£13/month
Felt both deals were decent, in the end went for £17 in case my needs change. VERY IMPORTANT YOU SPEAK TO CUSTOMER RELATIONS! Don't think normal customer service can offer this deal.
I'm still fighting to keep old deal, anyone got any idea please comment below.
Can you give us a phone number to pass on to 3 (they will match the offer).
- k1189466
Top comments
qwerta369
17 Nov 154#10
I got a letter 6 months ago telling me that my two The One Plan @ £15/month SIMs would change to a new plan of my choosing the following month. I called up, as instructed, and chose a plan (£22 for unlimited everything as I recall), but the change never happened. To this day both SIMs are still on The One Plan @ £15, just as they always have been. I'm saying nothing.
harisfrq
18 Nov 153#53
unlimited data is something you will never regret imo, its honestly like a freedom on its own
All comments (113)
Everything2anything
17 Nov 151#1
Can someone add a picture of Three please
chriss5471
17 Nov 15#2
Three are phasing the One plan out and have been for a while so you have no hope at all of retaining U/L Hotspot as part of it now unfortunately. Best you can do is try and use it to get a cheaper deal.
Everything2anything to chriss5471
17 Nov 15#3
Thanks they said £17 was the cheapest for Unl data n min
DennisG to chriss5471
18 Nov 15#28
many have already lost it, i still have it
but am so restricted!!! suffering from almighty throttling that i will happily sacrifice my one plan for something like this
if only i knew that they'd give useful 4G speeds to subscribers (the fact that I doubt they will choose to/be able to deliver prevents me from doing so)
james22
17 Nov 15#4
Waiting for my letter - I'm on £14 One Plan too. On another hukds three thread it was mentioned that another member was offered the £17 ayce deal for £12. It might be worth asking retentions. I'd be interested to know what your final deal is. Thanks for posting.
Everything2anything to james22
17 Nov 15#13
Hi I went for the £17 but by the looks of peoples comment I can see there's better deals being offered
DonkeyKonk
17 Nov 152#5
Voted hot for deal, but Three are really starting to change a lot nowadays, their new phone and upgrade contracts are ridiculous.
suraiya84
17 Nov 152#6
had the same.... said sod 3 and went with virgin instead....
AndyRoyd to suraiya84
17 Nov 15#16
Fair enough, although current VM deals' t&c exclude tethering and have limited data, so in no way comparable to 1P.
Moved to VM myself a while ago, managed to secure unlim everything @ £7/m inc unlim data but IAW t&c speed is throttled when 3.5GB monthly FUP threshold is exceeded.
stevehaley
17 Nov 151#7
Just got offered 8gb and unlimited for £17 or 4gb unlimited for £12 went through retention and got 4gb for £11. Definitely worth going to retentions
Everything2anything to stevehaley
17 Nov 15#15
hi is that 4gb data or 4gb Hotspot on top of all u can eat Data?
icap211
17 Nov 15#8
who else would offer a comparable unlimited everything deal - have been with three for years mainly due to the free 3-3 calls which are now going anyway - Thanks in advance
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Opening post
Recently received a letter saying three will be phasing out the One Plan and I need to change it or they'll put me on a 1 gb data for £14/m in January 2016. Called Three to complain as I was offered the One plan @£14 and was told it will stay same after the contract!
SPOKE TO THREE CUSTOMER SERVICE( normal) then was passed to CUSTOMER RELATION TEAM!!!
DEAL OFFERED
£17/month for 12 months
UNL MINUTES
UNL TEXT
ALL YOU CAN EAT DATA
8GB HOTSPOT
And their standards free 0800, free roaming with feel at home, 4g
OR 600 MIN WITH THE ABOVE @£13/month
Felt both deals were decent, in the end went for £17 in case my needs change. VERY IMPORTANT YOU SPEAK TO CUSTOMER RELATIONS! Don't think normal customer service can offer this deal.
I'm still fighting to keep old deal, anyone got any idea please comment below.
Can you give us a phone number to pass on to 3 (they will match the offer).
- k1189466
Top comments
All comments (113)
but am so restricted!!! suffering from almighty throttling that i will happily sacrifice my one plan for something like this
if only i knew that they'd give useful 4G speeds to subscribers (the fact that I doubt they will choose to/be able to deliver prevents me from doing so)
Moved to VM myself a while ago, managed to secure unlim everything @ £7/m inc unlim data but IAW t&c speed is throttled when 3.5GB monthly FUP threshold is exceeded.
http://www.hotukdeals.com/deals/three-upgrade-simo-plan-4gb-unlimited-mins-unlimited-text-for-12-upgrade-retention-2323369