Very insightful, those comments. I had never in my dreams imagined they would do so badly in customer service.
muffinman_84
24 Nov 15#4
online or instore?
exexpat
24 Nov 15#5
Shocking isn't it? Prepare for a world of pain if you order!
LucyDoods
24 Nov 15#6
I ordered quite a bit last year on Black Friday and opted to click and collect.
Click and collect was a disaster for them last year, I think I waited 14days before I could collect the orders. Even then they took an age to find it.
I know for last year Moncler is always excluded from these promotions.
voobydooz to LucyDoods
24 Nov 15#7
i bet the new Tom Ford range will be a no no too...bummer that.
gp1602
24 Nov 15#8
I have ordered for a few years from them online and whilst the stock availability is not the best, I found everything else to run smoothly personally! This includes during promotions such as this.
VinegarTits
24 Nov 15#9
Can vouch for selfridges being a pain in the **** to order from. Delivery is shocking too
giraffegirl
24 Nov 15#10
The beauty of this offer is that John Lewis price matches. Doesn't work for everything, as JL don't stock all the same stuff, but perfect for what I want to buy.
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
10% off beauty
selfcce code
LIVE NOW
exclusion applies
Buyer beware https://uk.trustpilot.com/review/www.selfridges.com
- exexpat
All comments (32)
Click and collect was a disaster for them last year, I think I waited 14days before I could collect the orders. Even then they took an age to find it.
I know for last year Moncler is always excluded from these promotions.