So i checked both my consoles showed in my "devices" list on my Microsoft account & they sent me a free adapter.
Latest comments (22)
Gavin01
2 Oct 16#22
the boy has the original old chunky xbox. was going to buy a kinect for xmas? will i still be able to?
#
i have no clue with consoles btw
johnnyd57uk
29 Sep 16#17
my kinect is on an xbox 360. because it wasnt on an xbox one they wouldnt supply the adapter for my new xbox one s. I know the systems are different but i could have upgraded once i got the adapter. Kids will have to make do with playing their games on the 360
karina80 to johnnyd57uk
1 Oct 161#21
The Xbox 360 and Xbox one Kinect are different - an adaptor wouldn't have worked if you only have the 360 Kinect
magicalex9
1 Oct 16#20
Good stuff. I just had mine arrive in the post. Took 4 days. I did not realise that it comes with a external power adapter.
Orekul
1 Oct 161#18
just received the adapter yesterday, wow what a bundle.
Three cables and two block adapters, one needing to be plugged in to the mains. It is gonna have to wait for me as I have all the cables routed and to add this giant to the bundle will take up more space than is saved by having the one s power block internally.
sunilm to Orekul
1 Oct 16#19
nightmare that is!
magicalex9
29 Sep 16#15
To avoid any waiting when contacting customers on web chat do the following.
Register your serial numbers for xbox, xbox one s and Kinect sensor. Have your name address, email and xbox Id ready to paste into the chat. They appreciate having all the right answer loaded and it will take about 2 min.
Smokeydj to magicalex9
29 Sep 16#16
It took 2 mins for me, they didn't even ask for the Kinect serial or the serial of my old Xbox one & I didn't register my serial numbers either or ask for my Xbox id. Just Xbox one s serial number, name, address and email. Got a confirmation email saying it has been dispatched
I didn't need all 3 serial numbers, they only asked me the serial number of the Xbox one s. I did it via the support web chat section on the Microsoft site
ST3123 to Smokeydj
29 Sep 16#12
Could you post or pm a link? I would like to get an adapter but being a bit cheeky as I don't have the Kinect but might well pick one up one day when they are cheap enough to see what all the fuss is/was about so obviously would want to be able to plug it in!
shazzamac
29 Sep 16#6
my son has xbox 36o just now but is getting xbox one s for his birthday he already has kinect for 360 what do i need to do in this case to get the adaptor?
Sstuff to shazzamac
29 Sep 16#7
They need the serial numbers from your xb1 s console, xb1 console and xb1 kinect to be eligible.
MarkDW to shazzamac
29 Sep 161#10
There's no adapter for that. The Xbox 360 Kinect is not compatible with Xbox One or One S.
sunilm
29 Sep 16#9
I didn't have the xbox one serial and they did it anyway :smiley: because I traded it in.. since found the box with the serial and also the game receipt when I traded also had the serial on it too
scaryprowler
28 Sep 16#4
How long from 'ordering' until receiving?
Sstuff to scaryprowler
29 Sep 16#8
Around 14 days after receiving confirmation email of despatch.
karina80
28 Sep 16#5
Excellent - thanks for posting op. Despite old threads regarding this I wasn't aware. Got onto chat and had a very friendly advisor - took about 5 minutes. Well worth doing. Thanks again
In case anyone who just bought their first xbox gets excited.
Collect the serial numbers for your original Xbox One console, Xbox One S console and Kinect sensor. If you plan to trade in your original Xbox One console, it's crucial you collect the original console's serial number beforehand.
Contact Xbox Support and request your free adapter. You'll be asked to hand over your three serial numbers, so make sure these are nearby.
Mozerlator
28 Sep 16#1
This works 100% ! Mines already been shipped :smile:
Opening post
http://www.windowscentral.com/how-claim-free-kinect-adapter-xbox-one-s
So i checked both my consoles showed in my "devices" list on my Microsoft account & they sent me a free adapter.
Latest comments (22)
#
i have no clue with consoles btw
Three cables and two block adapters, one needing to be plugged in to the mains. It is gonna have to wait for me as I have all the cables routed and to add this giant to the bundle will take up more space than is saved by having the one s power block internally.
Register your serial numbers for xbox, xbox one s and Kinect sensor. Have your name address, email and xbox Id ready to paste into the chat. They appreciate having all the right answer loaded and it will take about 2 min.
Collect the serial numbers for your original Xbox One console, Xbox One S console and Kinect sensor. If you plan to trade in your original Xbox One console, it's crucial you collect the original console's serial number beforehand.
Contact Xbox Support and request your free adapter. You'll be asked to hand over your three serial numbers, so make sure these are nearby.