Obviously the part where you messaged them to notify them of the error therefore ruining the chance of them not noticing and the error going through.
Well done sir

Just received mine and I didn't even order.

​so, when this gets expired and we all lose out, we know who to blame :smile:

Strange.. im onto the confirm payment, defiantly says free!

Confirmation email says Totals 1 item
Delivery FREE
Discount -
Pay today -
Pay monthly -

Yup, ordered

ordered

I can't get the link on mobile, anybody able to post the url?

Gotta be in it to win it!

[img][/img]

Ordered :smiley:

ordered

not finding this deal ?

FAKE DEAL :neutral_face:


No way :confused:


Ordered :laughing:

Awaits cancellation but got to be in it Thankyou OP :smiley:

Ordered but unsure why as it'll never be honored. This firm is a shambles at the best of times!

will it renew each month?

Where to order, the link takes to techradar

How you guys are ordering?

Ordered :smiley:

All orders placed on our website are subject to acceptance. Occasionally, we have to reject orders for the reasons beyond our control - if this is the case, we will email you as soon as possible to let you know why.
- in the email sent by cpw
:smile:

http://www.techradar.com/news/phone-and-communications/mobile-phones/sim-only-deals-1297535

Scroll a little way down and there is a table showing all of the best deals.

The deal is the top one

1 Month contract, so even if it's honoured I don't see it lasting longer than that....

Ahh, with ad blocker on, table is missing.

no table and only virginmedia deals take you to their website

LOL! Nice find. Good luck!

is this legit or could someone have hacked carphonewarehouse and techradar to steal personal details???

Gave it a whirl... be nice if it works

Doubt it, appears to be legit.

Does anyone know if Carphone will charge if the sim is in use after the 1 month contract? Can't seem to find the T&Cs?

now youre worrying me that might be the case but its on their site so don't think it would be :/

lol we'll soon find out when our bank accounts are emptied lol

The chances of hackers hacking both CPW AND Techradar are slim.

Ordered, thanks op! will see what will happen

Virgin only do 4G for business at the moment so not sure how legit this is. Can't see them honouring this, if they do will only last for the first month.

Either way, you still have your standard 14 days to cancel if they throw out T&C's like that

i think sim card is for free not the contract

ordered

Deal does not appear on main website, hmm

Just signed up...will be curious to see what happens...

Just ordered !! Hope there is no risk involved ...

excellent deal but would give it a pass due to credit check

This is the direct link: https://www.carphonewarehouse.com/basket.html#19361104 without affiliate or anything
Definitely the carphonewarehouse site!

I'll try and get a transcript from Carphonewarehouse. If they honour the deal in writing and state that it is a free. I'll ask them to see if it is a co-terminus contract or rolling.

Thank you, your order is being processed

lol

waiting for cancellation email,

Best case scenario

possibly a 5 pound voucher as an apology

Do Virgin offer 4G on the standard network?

​No virgin only have 3g capabilities to my knowledge...
4g is limited to business customers.

fingers crossed

Ordered. Will cancel direct debit if it shows if they process it. The monthly charge is clearly blank on order so no way can they charge me.

Nice find OP heat added :sunglasses:
They might honor it i just got the life mobile sim deal for £1 a month which runs off EE's network a couple of weeks ago.
I get 4000mins, 3000text,4gb data so you never know.

That's true, but then Virgin have always told me that they often don't know right up until days beforehand that they're introducing something. The guy I spoke to a while back said they didn't know until a week beforehand that they were carrying the iPhones and that it was likely that the situation would be the same for 4G as well as they were still actively trying to work it out.

It's very highly unlikely that this is on the standard network, but with the way they do things, I suppose you can't entirely discount the tiny possibility that it might be.

Dammit...just read through comments now wish I didn't bother lol.

Done! :wink:

This is not through Virgin but through Carphone warehouse. Virgin offer 4G to business customers only . I suspect this is a trap by CPW to get new customers by deceit. Later on they will say the 4G info and the price info was a mistake which they have now rectified . They will be watching how many fools will be jump at the deal thinking it is free when actually later you would be spending hours on the phone to CPW, trying to cancel. Many will just give up and stay with them when they find its not easy to cancel and CPW will be making money by deception. /pretending ignorance. I have only learned from experience not to trust CPW at any cost.

Righty-oh; I went through it and it clearly stated that the monthly amount is £0; double-checked it is a CPW site, received a confirmation email, took a couple of screenshots of the bank & card details.

ordered.. Hope they will honour it like T-mobile did a few years back

Ordered

LOL. IT'S A TRAP.

it's only a rolling contract so should be easy to cancel

It is definitely not 4g. i work for Virgin Mobile. We will have 4g by the end of the year but this is definitely a 3g deal

Furthermore that tariff doesnt exist on our systems any more so will not be honoured

Good luck to those ordering

Taken from "Live Chat" when ordering

Is the Virgin Media Micro SIM card 4G - 1 Months for Free a mistake or a legit deal?

What you see online for the deal is legit stuff.

last question, after the free month does the charge go up to something ridiculous?

No what you see for the contract for the sim is what you will carry on paying and only will be charged if you go over what you get.

SIM ordered!

And now they know about the mistake...well done.

Yeah, because they clearly run their business with pen and paper and nobody said "Ssshhhh don't look !" :smile:

Ordered, hopefully not a waste. I don't think we need anymore Livechats as somebody has already posted their's

I get "No deals found. Sorry we have not found any deals for your chosen filter options - please adjust and try again."

Ordered. Wait and see...

nice! ordered 2 sims..

fab thanks!

Right spoke to live chat - they say deal is legit - ordered - then called up the CC - they aren't sure whats going on - said will investigate and get back to me later on - so the wait continues lets see how it goes.

Ok, found the link on page 2, placed order, think it will be cancelled and not honored, its CPW but not a cashback offer and seems like a typo, VM dont have to honor unlike Tmobile who were the network. Lets see what happens

Also went via Topcashback for £21 cash back. However, we all know it's pretty unlikely to be honoured .... right?

do i need to go through a credit check for this?

Yup that's the only bit that could put off people.

So is this 1 month or 12/24

​so, when this gets expired and we all lose out, we know who to blame :smile:

I've given it a go too, but not holding out much hope!

Can we get Topcashback also with this? :P

Ordered too!

lolz yeah - I actually ordered 2 then cancelled 1 coz I didnt need 2 and didn't want 2 DD hanging on to cancel.

I've ordered but it says out of stock, its on pre-order apparently :wink:

The order reads like 1 month, be interesting to see if it continues to roll as you're required to set up a DD

fab find... ordered...fingers crossed

ordered

Ordered

Well, ordered, but won't hold my breath as to it being honoured

don't forget topcashback!

Anyone knows if credit check is done when ordered?

WHAAAAT! I WANT THE LINK TO THAT DEAL!

ordered lol get ready for cancellation

Wouldn't bother if you don't really need it. No point in doing a credit check for the sake of something that may or may not happen (sadly the credit check will, and the deal likely won't).

On Order page
"Your pay monthly plan will be adjusted every year by the rate of inflation".

Expect charges to go up anytime unannounced, be prepared for that! although ordered.

People like you who ruin things like this...

Ordered. Got to be in it to win it.

Who's gonna call up CPW to inform them of their error?

Says its 'Pre-Order'

Credit check will still be done. And they will change the price next month. Not worth the hassle imo. Go direct via quidco to virgin if you want and get 1 month free anyway after cashback - which is all you will get here.

Applying the rate of inflation to 0 would be a tough one...

​previous comments say yes

I got 2 of those that I haven't even used since I'm still on my EE contract lol

Ordered this now as well!

Pointless as its not a rolling contract so after 30 days will only get standard packages high-priced taffifs if wish to stay with them, plus it's a terrible network, but goodluck with being on hold for a very long time trying to sort anything out with cpw

Will they start charging you after 1 month?
Can you get out of the contract?

see comment number 66

let's see what happens...

I was just about to order and then I changed my mind. I am not giving my bank detail for them for this very unlikely deal…

Cheers. Ordered

I put my order through, but when looked at final page it also shows a phone has been ordered with it too!!! At no point did I select a phone and definitely would not have ordered the one showing if I had!!! Will have to wait for confirmation of acceptance now to cancel this, I guess :-/

ordered ,

If you want to go via a cashback site then use this link after you've clicked through from the cashback to put the item in your basket directly ->https://www.carphonewarehouse.com/basket.html#19361104

couple years ago got similar deal from T mobile and they honoured it.

Just got off the phone to Carphone Warehouse. They have confirmed that it is a technical error on their website and the orders will not be going through. O well... Will wait for my cancellation email

Just came up on the whatsapp deals... will blow up now !

It's the free T-Mobile SIM all over again. But on steroids.

no time for that.... just need to click straight through to deal before it expires!!!!

Inflation at 4% on £0.00 = 0 :smile:

Its on EE - whats terrible? Just not 4g which is a pain.

It is not a rolling contract that is putting me off :confused:

Well surely you didn't read it properly enough then - cancelled one coz I didn't need it - what bit was ruining it :smiley:

Haha. I was too late to the game. There's always one.

When I worked at Waitrose almost 2 decades ago, I had a woman come and tell me that the multipack kitkats were scanning at 10p but the ticket on the shelf was much higher and we should correct our machines.

naa, can't beat that. it was 12 months contract and had free booster (i got the Usa calling one at the time). they repeated the 'error' a year later too.
Even when it was time to cancel i got retention deal at £5/pm

Thats going to be lot of orders that need cancelling...

Quoted for lolls and threats of nail pulling and **** whipping and other acts of violence :wink:

I certainly miss that deal :wink:

All done.
Now time to play the waiting game.
Anyone know how long this sim will be active if not used right away?

Heat :smiley:


Ordered

The whatsapp message has surely made this one catchup like wildfire - either all of us are in for a good freebie or none gets it - fair social-ism play :smiley:

Sweet, ordered 2!! One for me and one for the missus. Thanks OP

​its a 1 month SIM

this is going to get scorching hot. or may be dishonored. fingers crossed.

Thanks, good deal. Not ordering though, as don't fancy the credit check.

Perfect for the right git I am, if it is honoured

The T-Mobile contract is still being honoured to this day! I still have two sims with them, costing me just 36p a month haha.

£21 TCB as well?

Ordered. But it says "pre-order". Hope they honour it!

Which would be 0

Is there any way to transfer my current Three mobile number to this new contract?

​Yes! I got that sim. Currently paying 30p for it now. Which isn't bad.

Ordered 5 (for the kids) - hopefully honoured.... As previous person said, it was 'Pre-Order'.

Note - easy way to add >1 to your basket is just to hit reload on the page this deal sends you to.

it says stock levels - on pre-order
would that mean they will update the price later when it is available?

Ordered. But will be amazed if it goes tbrough

Started entering details then decided against this...
Will watch with interest over the next week to see if I've missed out on a bargain :smiley:

EE? I thought this was VM? Must of missed the memo...
EE is great been with them for past year pay £16 unlt mins+unlt text+8GB 4GEE data, international calls+ iPhone visual voicemail, only had an issue once.
VM on other hand were terrible along with some of their cs staff!

Gone through for me. Let's see what happens next....

​Ordered a T-mobile sim few years back. After 3-4 years, inflation from 0p is 30p. Not bad for a the deal.

Was in process of ordering including bank details for d/d but then balked at being asked for c/c details too. Seems like they want a lot of sensitive information to give me something for free! Great deal if legit but I'm naturally cynical.

Hmmmm, my email confirmation shows an iPhone on this too???

So what happens after month 1, do we cancel, is ti free or is a the full price (which is ...)

Same happened to me!!!!

Ordered, now waiting for cancellation email :-)

shweet ordered

Risked it, and ordered 3, but says pre order

Sorry guys not working just spoke to customer service. Web error normal price £7

I was tempted by this, just spoke with Carphone Warehouse chat to clarify, here's the transcript:

Scott: Hi, I've seen an offer on a 'Virgin Media Micro SIM card 4G - 1 Months', unlimited texts/calls/2GB data - showing as Free. Is this correct? Seems too good to be true

Shalayne: I've just confirmed that this may be a website error. We may be able to price match for you however, as the deal on our side is for £7.00 for 150 minutes, unlimited texts and 500MB. Please contact our Direct Sales Team - 0800 049 6250 and they should be able to sort this out for you. I do apologize for the confusion.

Hope this is of use, good luck to anyone who's gone for it though!

The order confirmation clearly says


So we all know where this is going..

Ordered!

the CPW chat agent says the sim card is free, monthly cost is 7 pounds....

Oops .. looks like HUKD took another website down :-)
worried if they did a fruitless credit check...

lol ordered, but looks too good to be true. It should be £7 a mth. Just spoke to a chat agent and they have informed its an error on the website. looks like all orders going to get cancelled unless they honor them.

Can anyone take screenshots needed to argue with the cancellations :smiley: I can't do it right now... :disappointed:

Contractually they have never stipulated a monthly fee or what it would be after, except that it is free, so if approved we have a winner. Only issue is if they try to cancel order before or after ???

You've got to be in it to win it, but giving over card details on a very, very slim chance of it coming through isn't for me. From what's been recently mentioned r.e. calls to customer service and the traction this "offer" is soon to get I can't see any way it'll be honoured.

Saying all that, I got caught out last year with a massively mispriced 128gb micro sd card through Amazon which they said they wouldn't honour and for once, I just let it go, only to find out a few people dug their heals in and had it honoured!

There are no virgin media sim only deals on the carphone warehouse website when you search. This page is obviously old or incorrect as they don't have any sims for virgin!

For those wondering if it's a fraud:

LsKs, if you are still on chat, could you ask what happens to the orders already placed?

Just ordered it, asked for Bank and card details for credit check but did say FREE.

asking for direct debit details, will it charge?

There's always a few who've got to spoil it and ask if it's genuine! You should just wait it out and keep your fingers crossed rather than notifying them of the potential error!

Same here!!

mwah ha ha ha :wink:

Sorry, I've closed it already.
They'll probably cancel them as I suppose.

Ordered!

The final page said you will receive an email.... I cant remember entering my email address or i may have auto completed my details.

Did anyone get a conf email?

Can't go passed entering card details... Anyone else having the same issue

The agent I spoke to is saying that the SIM is free for 1 month only, then will become PayGo.

IGNORE my above comment. I got the email.... Google knows me so it must have auto completed for me.

Yes, I've had one. They say they're processing it and will despatch once in stock.

Though at the bottom, it states again that they may cancel it! So good luck!

The one I had a chat with found nothing wrong with the order and said I had nothing to worry about and it will be free!

"Thank you for waiting, I just had a look into your order, it does not give any charge owing, so there's nothing to worry about."

Whatever chance those who ordered one of these early on when they were in stock has been wiped out by all the people contacting CPW on phone or live chat asking if the deal is legit....

​Mine still going strong

Ok I went for it interesting to see what happens

Decided in the end to take a punt, You got to be in it to win it right?:smirk:

you think they wouldnt realise when there are suddenly a bunch of orders to be fulfilled for pay monthly sim without any charges? Specifically when SIMs are on pre-order and they will be tracking the orders more closely?

​I screen shot it

They will also probably do a hard credit check, even though monthly charge is £0. Can anyone confirm?

Yes EE as VM use the EE network.

Yes - see other posts. Credit check will be done.

I've tried it following people confirming it's not a scam. Will see if they honour it probably not!

why do people like you call them up and highlight it some of these go through and some don't no need to highlight it to them

Why spoil it ???????

just got a call from carphone warehouse saying he saw i was looking for a new phone...i said i wasn't i signed up to a sim contract...he said it didn't go through but he could offer me a sim contract...i said i only wanted the deal i signed up to and he said it was for a paygo sim...i said it was a monthly contract and he said i would be charged per use for the minutes,texts and data...i said i only wanted the seal i signed up to and he said that was cancelled and would not be proceeding---so good luck to everyone else...he cancelled mine

Ordered and heat given. But why am I getting a whiff of rodent with this. If everything is in order it means that, not only are you getting a sim with 2gb data, unlimited calls and unlimited texts for free, but it will be free every month, as you have to complete a direct debit form agreeing to £0.00 being debited from your account each month. Also, if orders are processed and sims issued with no further contact to say there has been a mistake, but we can offer you this really great deal at £25pm or whatever, then there is a legal obligation for them to honour it.

So keeping all digits crossed and wishing I had a dual sim phone now.

"* Savings based on upfront cost. Subject to credit check and min. 24 months contract. Due to fast moving nature of this market, all offers, prices and availability are subject to change. All information accurate at the time of publish. Data allowance only applies to use in the UK."

I think the key words here are "prices and availability are subject to change", so basically you are signing up for a free item that might not be free.

ordered 2 SIM for collect in stores.

Ordered. Let's see if this would be honoured. Many thanks OP!

slightly diff tack here peops,
Wondering anyone know when the Octacore LG stylus 2 plus ( LG K530 or LG K535) launches.
After a phone smart phone with DAB radio capability?
Most handsets just have the FM radio
the HTC Lobster years ago had DAB/Freeview but dismal performance not to mention the battery drain

yeah anyone with any info on cheapish LG Stylus 2 or LG Stylus 2 Pus kindly share
cheers

It does say 4G data but Virgin only offer 3G data....

Carphone could be just getting rid of all their only Virgin sims as they have stopped selling Virgin as it competes with their own ID tariffs.

http://www.hotukdeals.com/all/ask

Might be worth asking there as well....

gotta be in it to win it

cheers!!

I'm more of the feelin that they will have absolutely no obligation to honour this

If you fought hard you might get the 1 month if you screamed and shouted, but since its on a 1 month plan it would defintely not have to be honoured past that (the 1 month contract works both ways). And also even if it was 12 month, the T&Cs state that they will give 30 days notice of any changes, so they could issue this change on day 1 of the contract.

Though I am hoping you are right in this case.

Strange thing is, I have been with Virgin for years and they tell me they don't have 4G available?

ill take my chances... ordered..processing.. £ 0/ mo. hahah.....see what happens next???hope it arrives at home and will work??

when I phoned up for my PAC the other day , I was informed by the Virgin associate , they'd be rolling out 4G to their 3G customers by the end of the year

it doesn't matter 4g or 3g. as long as its free for life..hahahah

Deal has been found 15h ago. A number of members have reported it and have been told it is an error yet the site still shows the sim for £0.00.
Have ordered earlier in the day but this all looks fishy to me. Great way to get people's data for free.

Don't forget cashback :smirk:

So by VM standards that'll be 11:59am, December 31st 2016.

Dear customer,

Thank you for ordering from Carphone Warehouse.

Unfortunately we've had to cancel your order.

Due to a technical issue we’ve had to cancel your order. We apologise for this error.

Just got this email from them

Dear customer,



Thanks for ordering from Carphone Warehouse.



Your order has been accepted and your item/s will be with you soon.



Your order has been successfully processed, but is currently on back-order. This means that your item is not currently in stock, but we are expecting it to come back into stock soon. When it does, it will be sent out to you.



What happens next?

Once stock has arrived at our warehouse, we will despatch your order as soon as possible. This can take up to 2 weeks.
We will email your delivery confirmation once your order has been despatched. You don’t need to do anything.
To find out more about your order or to track progress, call our customer services team on 0845 655 5050 (we're open 8am - 9pm Monday - Friday, 9am - 6pm on Saturday, 11am-5pm on Sunday and 10am-5pm on Bank Holidays).

In the unlikely event there is a problem fulfilling your order, we will be in touch to discuss your options.



Kind regards,



Carphone Warehouse

http://www.carphonewarehouse.com



The Carphone Warehouse Limited, Registered in England number 2142673, with registered office at 1 Portal Way, London W3 6RS

Ordered mine, 3 years back T-mobile had the similar glitch and still with them but they are now charging me 20p-50p per month but I ain't complaining! The only issue I have is that smart phones are changing and the new ones require micro sim and I can't change the sim cause lot of people whom went to EE (who took over t-mobile) have cancelled the deal and start charging full amount £12.

Hope they honour it, T-mobile did!

Just spoken to company. They say this is a website error and transactions will not go through.

hi.. I order this sim and later call the customer service of car phone warehouse. From there I found that they put it by mistake and nothing in this world is free. And it's £15 per month.. So beware before u order
I was looking for a good deal on a Sim only setup and come across this one for Virgin via Carphone warehouse. Not sure if this is a mistake or not - but shows as free? It is 2GB data and unlimited text and minutes - 1 month contract and free delivery or collect at store. Details in the URL in this post.
If I've misunderstood this then apologies in advance - please message me and I will remove it. It seems to good to be true...so assume there is something I have missed.
===============================
1 months
SIM Only
Unlimited
minutes
Unlimited
texts
2GB
data
4G
Free upfront
Free
/mt
possible £21 TCB
- loofer
[/quote]

Link doesn't appear to go to a product page?

Think I must have been too slow, absolutely gutted!

Obviously the part where you messaged them to notify them of the error therefore ruining the chance of them not noticing and the error going through.
Well done sir

Looks like it's been taken down anyway.

Great, well done!! People like them should be out kicked out of the Hot UK Deals!! Don't understand why they blo**y come and spoil everything! Cause of him they have removed it and sent cancellation emails!! What an idiot... Who the hell calls to confirm!

They cancelled my order.. Oh well

Nice one genius - at least you got one though...

lol lets be real.. its not just going to go through. They would have received a sudden influx of contract signups, and would clearly cancel each one. Its worth a punt but calling or not calling really wont make any difference.

Just received an email, saying that due to a technical issue they have cancelled my order !!

Some people's orders have gone through. Mine was sadly cancelled... =(

It's now £7 per month, with only 500mb data (4G), 150 mins and unlimited texts

I suspect they will all be cancelled, I guess they are working through the list and issuing the cancellation emails. My order was confirmed but on back order. I won't worry too much if I / when I get the cancellation email. Given what has happened in the past 24 hours this is nothing to moan about really.

order cancelled :disappointed:

Thanks to everyone for notifying CPW, you Muppets!

Get a SIM card cutter for about a fiver...

Does anyone have a working link? The link via TechRadar and the one posted earlier in this thread take me to an empty basket...

too bad

So far, any deals I have picked up from the whatsapp group have been ordered and then cancelled. I think it might be a victim of it's own success. Don't get me wrong, I think it's fab but so many of us are now so quick the peaks in demand must be flagging these things up.

Still, phoning to confirm... **Facepalm** :neutral_face:

Why wouldn't they honour it? I have had a sim only monthly deal with them for 2 years £19.50 unlimited Text,calls and data. This is a good deal.

Please show me unlimited data plan. Thanks!

No cancellation for me......yet
I ordered one Sim just Minutes after the deal was posted around 9pm last night....at that time the sim card was showing as in stock....(by the time the deal hit heat and Whatsapp alert the stock had changed to pre-order)

then again maybe they are cancelling in reverse order, newest first.....

You really think their systems would be that silly to not have noticed had someone not called them to check.

I'm the same as you. Expected delivery is Mon. I'm wondering if anybody paid for express delivery to get it tomorrow?

[/quote]
Could you share the link please?

I won't even know If it turns up as I'm away on holiday for a week Sat to Sat....:smiley:

Just had cancellation email

Quite often early orders in mistakes like this will slip out or be confirmed for some time before the mistake is spotted (or someone tells them about it!!)

Got a pair of scissors in the drawer - works very well.

CANCELLATION just came through !! :disappointed: Ah well! Thanks anyway :smiley:

Your order has been cancelled and any charges made will be refunded. Thank you for shopping with the Carphone Warehouse.

Your order details have been confirmed as

Just had cancellation email

Just received an email from Carphonrware hse


Thank for ordering with us, due to a technical issue with our website we are unfurntaley unable to complete the order.

Thanks to matawalaboy a member of hot UK deals who bought it to our attention, we have sorted the issue and you may re-order again but this time it will not be for free!

Please except our apologies.

Thank you
Customer service
CPWH

​All of you who got cancellation emails have now been added on their spam database. Good trick to harvest name, addresses, and genuine email addresses for spam. Not wait to get inboxes full with spam cpw and all other trading names it uses.

you still need to ask to honour this deal. they should ppay it for the mistake

I cant find it , the link just takes me to CPW . On actually finding it , just comes up with specification page loading and thats all cause it gets stuck

​Why should they? Do you pay for every mistake you make?

Jeez what a set of losers on here! People ringing up to make them aware of it, the usual lot who some how think they have to honour it.

cancellation email - says as per my request! EH!? I did no such thing! I cant be arsed chasing it up, i can only assume everyone elses will be cancelled in time. Nevermind... Good luck though everyone!

Or be really confident and get a pair of scissors... I did it perfectly fine, it's possible :smiley:

"Unfortunately we've had to cancel your order.
Due to a technical issue we’ve had to cancel your order. We apologise for this error."

Just received the email. :disappointed:

Got an email asking for further info to complete order. Not going to bother since every else is getting cancellation emails.

Ordered two via separate orders the second one I got a cancellation email. But nothing from the first one yet

cancellation email also... why :wink:

cancellation email with credit check declined, LOL, I guess they are just cancelling with different made up reasons....

Cancelled because failed credit check!!!
Apparently I can't even afford £0.00 :smiley:

Can someone lend me £0.00 so I can pass the credit check

ive just had a despatch email. i ordered mine not long after it had been posted on here.
anyone know if they will charge the normal price or will i get it for the very good price of £0.00 lol

I also received the "credit check declined" email. Lol. I contacted the number in the email CPW sent me and was put through three different people. The first person said that he can't give me information on why the order was cancelled due to the 'declined credit check' because the mobile network won't provide any details as to why lol. Then the guy said he can forward me to relevant department to discuss this further and the second person done a credit check with me over the phone and confirmed that my credit is perfectly fine and the reason why my order got cancelled is because the sim only deal was a technical error on their website & apologised for the 'inconvenience' lol. Inconvenience by back foot! & I asked why was I sent a email stating otherwise & she said it was also a technical error lol. Then she forwarded me to the sales team so I could get the deal again because she said once it's cancelled she can't re-order it over the phone lol then when I was put through to the sales team they said it was a technical error & I could get the deal but for £15 per month and everyone that got the error deal won't be honoured it.

Ha-ha i failed the credit check. I'm obviously not their type of customer... Doh!

I took out the 12 month sim-only deal on 3 anyways!

Should be for £0.00, as that's what you signed up for.
Care to post the email?

Unfortunately we've had to cancel your order.

Due to a technical issue we’ve had to cancel your order. We apologise for this error.

Order 0856 - cancelled 1715 :disappointed:

interesting...I've ordered about 5 mins after the deal was posted last night and still no cancellation yet.
keeping my fingers crossed still :smiley:

did they made a credit search ? i will definitely nail them to wall if they did so..

Have a look on Noddle.co.uk...

free access to your credit record and search history.

Just checked mine and no search by CPW or Virgin.

Mine has been dispatched!

Bet the Op is kicking him/herself now. If you hadn't of posted, you might have got yours.....lol

When did you place order?

yesterday at 9:30pm

Before you get your little hammer out, you might want to review the terms and conditions you agreed to...

I just checked....my order was placed at 9:19pm

Just had cancellation email cheeky bar stewards said I failed credit check,LIARS!!!

I placed my order at 10.15 this morning, no cancellation email yet.

Got my cancellation. Cancelled due to Technical issues.

Never mind. Got to be in it to win it. onto the next one....

Cancelled....

Noodle is creditcall. Virgin mobile credit check with Equifax.

I'm out too. :disappointed:

Just got the cancelled notification email so it looks like no one is going to get this deal. :disappointed:

mine is being dispatched

​It did say when you applied they'd do a credit search

just had a text from did delivery saying my order will be delivered on the 18 th

dpd

confirmed delivery email from carphone warehouse

care to post the email?

Just received mine and I didn't even order.

Just got another email from dpd -
Your Carphone Warehouse order is due for delivery on Monday 18th July

On the morning of Monday 18th July you'll receive a 1 hour delivery time slot and you'll be able to live track your order on its way to you. Please ensure that someone is available to sign for your delivery at:

Virgin only offers 4G to business users. Been promising 4G to personal users for ages. That's the only reason I left them for EE. Haven't looked back...

I just got the e-mail:


I ordered last night, shame they have to create a reason instead of just admitting they made a mistake and wouldn't accept the deal was valid.

I put in 2 order, one was decided but the second has been accepted. nice

​for exactly same reason I didn't bother to get this unlikely freebie :smiley:

Just got email from car phone warehouse advising the order has been cancelled and their apologises...

"Dear customer,

Thank you for ordering from Carphone Warehouse.

Unfortunately we've had to cancel your order.

Due to a technical issue we’ve had to cancel your order. We apologise for this error."

Thats the last time I'll order anything for free from CPW.

Looks like they're cancelling alphabetically by email address.

got a dispatched mail after the cancellation email :smiley:

Ordered 2 , only recieved a dispatch email for one and nothing for the other..

OP: I just got the cancellation email - to be expected. But I am glad that few of you got the order accepted - just hope that continue to honour it and get the sim delivered on the 18th.

Yeah right.

Dear XXXXXXXXXXXX SINGH,

Your order has been cancelled and any charges made will be refunded. Thank you for shopping with the Carphone Warehouse.

Your order details have been confirmed as:

Order Date: 15/07/2016
Order Number: 3604XXXXX



Regards,
The Carphone Warehouse team

Your phone, your way.

So far just had the order confirmation email 10:30 this morning, but no cancellation, yet

Me too

​Well I'm a so am I first or last? :smile:

No cancellation email yet. I ordered at 10.15 yesterday.

Have they started sending out cancellation emails today yet? I'm still waiting.

how do I do that

A screenshot of the email.

SIM card received. It's payg

Classic :laughing:

Dear customer,

Thanks for ordering from Carphone Warehouse.

This email is confirmation that your order has been cancelled as per your request.

Your payment will be fully refunded within 28 days.

:stuck_out_tongue:

Dear customer,

Thank you for ordering from Carphone Warehouse.

Unfortunately we've had to cancel your order.

Due to a technical issue we’ve had to cancel your order. We apologise for this error.

​ cancellation just arrived :disappointed:

Why didnt they just cancel mine instead of sending a payg :neutral_face:

Same here.. What a bunch of XXXXX

Cancellation email too. Ah well

Nothing so far other than the 10 am confirmation email from yesterday

Well now they send a cancellation mail.

:disappointed::disappointed::disappointed::confused::confused::confused::disappointed::disappointed::disappointed:

From: [email protected]


Dear customer,

Thank you for ordering from Carphone Warehouse.

Unfortunately we've had to cancel your order.

Due to a technical issue we’ve had to cancel your order. We apologise for this error.

What happens next?

Discuss your options with our customer service team free on 0800 049 6250. From your mobile, use our new free mobile short code 68 700. We're open 8am - 9pm Monday - Friday, 9am - 6pm on Saturday, 11am-5pm on Sunday and 10am-5pm on Bank Holidays
Or visit one of our stores
Visit our website

Again, we’re sorry we couldn’t complete your order and for any inconvenience caused.

Kind regards,

Carphone Warehouse
http://www.carphonewarehouse.com

The Carphone Warehouse Limited, Registered in England Number: 2142673, Registered Office: 1 Portal Way, London W3 6RS



DISCLAIMER:
Confidentiality Notice from Dixons Carphone plc (registered in England & Wales No.07105905) of 1 Portal Way, London, W3 6RS ("Dixons Carphone"). The information contained in this e-mail and any attachments may be legally privileged, proprietary and/or confidential. If you received this e-mail in error, please notify the sender by return, permanently delete the e-mail and destroy all hard copies immediately. No warranty is made as to the completeness or accuracy of the information contained in this e-mail. Opinions, conclusions and statements of intent in this e-mail are those of the sender and will not bind any Dixons Carphone group company (Dixons Carphone Group) unless confirmed by an authorised representative independently of this e-mail. We do not accept responsibility for viruses; you must scan for these. E-mails sent to and from Dixons Carphone Group are routinely monitored for record keeping, quality control, training purposes, to ensure regulatory compliance and to prevent viruses and unauthorised use of our computer systems. The Carphone Warehouse Limited (registered in England & Wales No.02142673) is a member of the Dixons Carphone Group and is authorised and regulated by the Financial Conduct Authority.
The Carphone Warehouse Limited is authorised and regulated by the Financial Service Authority.

:confused::confused::disappointed:

Just received the dreaded email too.:disappointed:

As a customer rights can we take them to authorities?

Yeah go for it.

I got mine... Hip hip hurray... Oh yeah, oh yeah... In your face!.....

.....oh wait.. No....., no....,,, it can't be..... it's a blo*dy cancellation email!

Dam you gizza for telling them! That's why they are cancelling all... Oh well at least I'm still using my t-mobile sim for free which I got 2 years ago... Actually they are charging me 0.20p-0.50p per month.. Still happy

Booooo, I rang them and they can't help. I didn't get a confirmation email because "there seems to be a typo on your email address".
Odd that because it's worked every other time I've spent money with CPW. So the order was cancelled "because they couldn't get in touch with me".
Has anyone got time to report these cheap bstards to trading standards? I don't so I will just send a disappointed tweet and not put any more business their way as they've fallen into the "dodgy and untrustworthy" category of store.

​Breach of contract?

same for me - only the Order acknowledgement email

For what? Making a mistake? Usually a contract is formed once the item is sent, check their terms. If it is then you'd be wasting your time.

​Thinking about it more, although I'm no expert, I don't think there's a contract in place due to there being no consideration on our part. This effectively means, even if they dispatched the item, they could legally still cancel the deal.

[/quote]Yeah right.[/quote]
"Yeah right" what? You couldn't be a bit more cryptic, could you?

I've had not email cancelling it, just the confirmation email on friday.

Pay Monthly SIM card arrived this morning. Seems like I'm one of the lucky ones! :smiley:

Did you receive a copy of the contract? Got mine coming this morning :smiley:

Did you get a dispatched email? Or did it just turn up?

​lucky you.... don't stop here.... it's worth trying your luck with euro millions :smirk:

just received my sim card and it says my total monthly cost is £15. any ideas whether i should cancel it or contact virgin mobile. i already had a virgin mobile online account so they just attatched this new sim to that.

speak to carphonewarehouse directly there was no total cost on the order form so you should be able to cancel or argue if you want