Never, this is the first time I'm on Very website

Do you have an account already in the past against your name etc ? Plus I wouldnt try too much thats a credit check against you everytime you try.

I tried everything to create a Very account, but I have always the error saying "Sorry, but we have been unable to approve your application for a Veryaccount

Sorry, but your application for a credit account has been unsuccessful."

I tried to fill the forms in different ways (as Student, as a Full-time employee, etc.) but always the same error message...

Its still there, you just have to search nintendo switch mario and you'll see it

wtf i cant even register it keeps saying unsuccesfull wtf is this?

Hi your right I only see the mario kart/zelda bundles and no mario oddessey :disappointed:

May I ask does Very have a live chat system? I cant find it but peopel say they have it

The Mario Odyssey bundle is no longer available. It's still possible to get 20% off the other bundles (Zelda, MK8 etc.) but you need to ring up - being polite and not sounding entitled will get you far.

Bloody chancers very actually put an order through for the switch and I didnt even place it!!!!!
Live chatted them, they couldnt tell me why, order cancelled.
Disgrace.

they must've altered it Scanty :disappointed: apologies for getting your hopes up

Sorry to hear that Yagami, I'm not sure why 20% worked for me but it did so they may have sorted this error after my order.
fingers crossed you get this sorted soon and that I don't have a similar experience a lot of others have. :thinking:

code only giving me 10 % off

Thanks for posting this.

This is going to be another anti-Very post. I'm not hating on the company, but feel I should share my experience.

After seeing this post, I decided to bite the bullet and order from Very despite the many negative experiences shared here. Firstly, the discount wasn't working for me. So I phoned up their customer service team, who stated that the department for applying discount codes were not in at the moment, and that I should phone back Monday. OK fine, no problem. But then on Sunday, I received an email from Very saying that I had made a purchase and that I had been charged full price! I definitely did not authorise the payment at all. I immediately phone Very, and the advisor stated that the initial colleague I spoke to went ahead and placed the order without my authorisation! I stated that this is unacceptable and a very poor experience as a first time customer. The advisor stated that if I call back on Monday, the discount team could at least apply the 20% code.

Its Monday now and I've just got off the phone with the Very team. The call lasted 1 hour 20 minutes... Still no discount applied. The advisor said its not working on her end and that she has emailed a separate team to sort it out. Also, she was unable to tell me if the order was placed on Buy Now pay 3 months, 6 months or 12 months later!

In all fairness, she tried to do what she could help. But as a whole, my customer experience with Very has been terrible. I'll see what sort of discount I can get out of them for this mess, but I don't see myself as a returning customer.

Ordered on the 5th, delivery on the 6th... end of the 6th asked where it was, was told it was OOS and will be sent out on 9th, just checked my order to find it has been declined with no explanation... very are the worst... seriously

This 20% off, is it for regular new customers or only when taking the credit option?

Called them up and they said it's only 10% for electricals then gave me 0344 822 4650 number to call as my account is not active that's why I'm not getting 20% total nonsense to me

Tried to buy, only getting 10% off with helloyou and lxjgr

Called back just now and they’ve adjusted it to give me the full 20% off. Many thanks

I would call them up and tell them it's not in electrical department it's in Gaming and DVD so it should be 20%. Nothing on the site says any different so persist with the operator or try another person as the response is variable.

It's only giving me 10% :-(

Ordered mine but only got 10% with code. Called them and at first they said only 10% with electrical. I questioned this and she then said to receive the product and make sure I’m happy with it, then ring up and they’ll adjust it. Seems strange to me?!

Still in stock mate in the search bar type Nintendo switch mario and scroll down

Just phoned Very and they stated that 10% is only available on electrical items. Asked the too cancel my new account and now they have given me the 20% as its a first order and offered free postage as well. Bonus :thumbsup:

Pre ordered this a few days back and just received phone call to say my order has been cancelled as they are overselling. Had to cancel the credit account too. What a pain in the as$. Don't waste your time

I tried all the codes multiple times, wouldn't shift off 10%
Guess they changed it..... I ordered one anyway for my son for xmas

Does the code still work at 20% or is it only giving 10% now?

The link sends you to a Switch with Mario Kart 8? Probably out of stock now.

I love it that people have the time to read every comment.....and then jump over everybody who doesn't....my bad

The thing is though that the "HELLOYOU" code was taking 20% off despite that comment you linked to.

My console with no games was knocked down by £56 to £224 for example and arrived today with my order still showing I bought at the 20% off price.

I love how nobody bothers to read comments any more :popcorn:

hotukdeals.com/com…745

Code doesnt even work

Only 10% now, opened account allowed me to use the code but only removed 10% so £300 with delivery

It's only 10%

Duplicate of my deal but i get COLD!!

hotukdeals.com/dea…744

Sorry am i missing something? This has expired for mario...only other bundles are available?

Do you need to open a very account to do this? It isn’t letting me open one

The code only offered me 10% off, anyone else found this?

When i add code it take it down to £300

On mobile it shows the code as LXJGR and on desktop HELLOYOU. if any of those codes doesn't work you might need to contact Very.

Will only give me 10 percent off

This doesn’t work for me

LXJGR is the code buddy unsure if it's still working and you add the code right before confirming the order

im confused, at the end of the basket, no discount and no one in this group has mentioned whatbthe promo code actually is?

Whenever I try to create a new account as soon as I apply for the very account, it's just links back to my old account which is now closed but Im still able to log onto it.
Tried opening a new account with different email address. Then I click through to apply for the very account expecting a credit check to come through but it just loads my original account with a new updated email address?

Anyone had issues with this.

I would just order everything you want at the same time. They ask for time at address, salary etc when signing up.

Can you just keep opening accounts? I thought it involves a credit check etc..

Same with me except it kicked me back to the start of the checkout process but then it worked the second time for some reason and like I said above, it took the 20% off, not the 10%.

I treid to do this deal but very messed it up (the code didnt work even though it did when i first put it in), after 4 hours of complaining they finally cancellled my order

Tried to remake the order and now the code will not work at all as its only for your first order

Customer services are now ignoring me

This is the FIRST and LAST time i ever use very.co.uk

Honestly the worst retail experiance of my entiar life

Either a download code or pre-installed.

Do thay take money then and there? Or when the item is preparing to dispatch? And is the game a switch card or download code?

Just tried the code HELLOYOU and it's saying it's invalid

Except that code still takes 20% off.

Also - how can the code have expired when it clearly says it's valid until 13th November?

Absolutely awful customer service.

is this sold out? can't find it

So why was the initial person who posted on this thread able to place the order with 20% off? (There's a screenshot to show the final price and the product ordered).

I was purchasing the EXACT same item?

It's under the price breakdown toward the end of the before the confirmation, easily missed

I believe you can Montblanc

Believe it expires 11th November (don't quote me on that) but I've seen them do similar discounts before when I was looking at switch deals months ago

DO IT DO IT DO IT!

I thought it was 10% too but seemed to take 20% off.
Maybe an error on there part? Unsure but you can see the amount in image above

The new customer code is 20% for all departments excluding electrical which is only 10% off. If a new customer were to order this item they will only receive a 10% discount. Code LXJGR has expired and has been replaced by the code HELLOYOU.

So tempted to get the Xbox one X with this deal

First time using Very - my experience so far:

19.10 - Opened a Very account and placed the order. Nowhere on any of the order screens was I asked to enter a promo code.

19.20 - Called Very customer service (thankfully a freephone number) and explained the situation. The lady I spoke to was really helpful, asked for the code and put me on hold. She then came back to me and explained she had applied the code to my order and it would work as a credit to my account so would show on my first statement.

20.15 - Logged in and checked the 'My Account' section. Balance now showing as £300.98 so at this point I realised that only a £33 discount had been applied instead of £66.
Contacted customer service again and spoke to a different lady. She confirmed that only a 10% discount had been applied and told me to hold whilst she spoke with a different department. I waited. She came back and asked me to confirm the promo code again. I did. She put me on hold and then cut me off about 5 minutes later.

20.30 - Called straight back (furious at the fact I'd been cut off for no reason but maintained a positive approach). I spoke to a guy this time and explained the situation then he put me on hold. He came back and said that the code I had provided (LXJGR) expired on 29th September. I told him I was looking at the website where it clearly states it expires on 13/11/17 and then I was put on hold again. This time he came back and advised that it's only a 10% discount which applies because it's an electrical item. I told him it's not classed as electrical as it's a different department and I know of others who have been able to purchase the same item with the 20% discount applied (on this website). This call lasted for 55 minutes going backwards and forwards with the same argument waiting for his Supervisor to get off the other line so he could assist.

The result: he's going to check with his Supervisor and call me back before 23.00 tonight.

Do I believe him? Probably not. He was a really nice guy and not rude in any way but he couldn't solve my query so it looks like I'll be wasting even more of my time and calling back tomorrow to cancel the order.

‌ :angry:

I can't access the 20% off code. I've tried LXJGR and that doesn't work

Good point! The pros for the bundle is the two red controllers (only if you think it is better than 2 grey or a blue and a red one) and the cons about £2.50 more expensive and a code for the game instead of the physical copy.

Three times is hardly statistically significant.

Are you not better off , just getting the console £279.99 and Mario game £46.99 separately ?
And then apply the 20% off ? :thumbsup:

Pretty sure I've used Very twice just using two different email addresses.

probably everyone getting 20% off won't help

I wonder how much stock they have? It says they have sold more than 100 of these in the last 48 hours. I want to avoid going through the process of opening an account with credit searchetc. only to then get an email saying they have no stock and a massive backlog of orders.

I've ordered loads from Very. I've also had lots of problems with them, most recently spending over an hour on the phone to get them to honour a price for a phone order they had promised. Good prices, awful customer service. Doesn't stop me ordering from them. Heat added.

Ordered one with 2 other games with 20% off. Thanks.

I got two, one for my brother and I. The boxes were in pristine condition, the cardboard box it came in was just slighter bigger than the SNES box itself so it was a pretty snug fit. I'd put that down to the courior.

At what point do you enter the code?! I'm just checking to see if I can get the 20% off a gaming laptop and I'm having to enter a ton of information about myself (just shy of blood type).

So I've cancelled entering my info before I sign up for something I'm not actually interested in. All I want to know is if I can use this code on a specific laptop

Ok, but like you I've just received my SNES Classic via Very, and while it arrived at launch the box was in B- condition.

Hahaha.. it took around seven months for me to close my account after returning the only product I'd bought on Black Friday.

Funny thing is that they're so useless they ended up screwing it up and on top of my refund, I made £20 out of them overall!

Definitely in my top three of worst customer services ever and they'd be number one if I hadn't ended up in profit :smile:

Good deal but won’t let me make a very account. You need to be eligible for one

I was being sarcastic yes.

I didn't need help understanding how things work, like I said I tried based on other people saying it works for them. My Very account has always been paid off once I have used a code on the credit scheme and it would have been no different in this case. I didn't use a random name I used my full name rather than the shortened version that is used on my existing Very account.

It didn't work for me, I asked a question, got no answers, end of.

I'm not sure if you're being sarcastic.... The Sainsbury's comment was to help you understand that you can't just create numerous (random name) credit accounts... (Like you can with companies like Sainsbury's) as there is no borrowing involved.

There was no anger in my comments, if anything I was surprised you actually tried opening a credit account in an incorrect name. Even more so now you are saying that you understand how a credit check works......

My mind is blown on the extent people will go to save money.

used very loads of times and not had a problem once. As another user said with the codes that give me I've gotten lot of stuff much cheaper than anywhere else. Hell I got Mario Rabbid Kingdom and Mario Odyssey £25 each.

I obviously do, otherwise I would have been on the Sainsbury's website. Yes I do know how a credit check works, as I said I tried to make an account after reading others had made other accounts with different names and was curious if it worked. I use this site to try and get the best deal possible on things so why shouldn't I give it a go as well?

I personally think you need to calm down and put your anger towards something worth while rather than worrying about what I am doing. :thumbsup:

Well you obviously don't know the difference that well do you? Do you even know how a credit check works?

That's like me trying to get credit cards and loans in a random made up name... I would go as far to say that it is borderline indentity fraud. If you enter incorrect data on purpose for borrowing purposes, which is what you were trying to do.

Thank you just got the neon switch & Mario odysey for £265..will have 1 happy boy come xmas morning!

Thank you sonofink for the headsup. Managed to order one and a carry case no probs. Daughter will be happy on Xmas day! :raised_hand:

Shame I'm already apart of Very so can't get the discount.>.<

I don't get why people struggle to comprehend this. the whole "promo" is an offer to get you to open a credit account - you can't do it more than once (you could probably try) as they will have a record of your credit account on file. besides which, do you really want multiple credit account applications on your credit profile?

make use of the promo once for a big purchase, then move on with your life. :face_with_monocle:

Ordered 9th September --> hotukdeals.com/com…799

Ordered cheers op

Saturday! :relaxed:

Genuinely

Are we just randomly quoting things now?

and just because you haven't had any issues doesn't mean the vast majority haven't. Their 1 star review on Trust Pilot says it's all.

genuinely

Purchased a shirt for them years ago using 20% - they then said code was not applicable and re-invoiced me for the remainder!

Have I missed this? The link just takes me to a MK8 bundle. Saying that though, I'd happily go for the Zelda bundle...

What was your delivery date?

it's now with a courier, arriving today. 100% personal endorsement

seriously tempted by this, but honestly think i don't need the stress, F these guys

how did you do that i thought the codes where for first buyers only

good deal, i pre ordered my switch from very and it came on time

ffs this company

I tried this deal, didn't get the 20% off, so called them to try and rectify this error. Was told that I had an account back in 2010, but never made an order on it; so that's what caused the problem. They said they can't offer me the 20%, so I canceled the order, then requested to have the credit account closed down and the contract voided. Woman didn't seem to understand what I asked, as she closed down my basic account for the site, but had no idea about a credit contract. Had to call 3 different times with the same results until somebody finally put me through to their finance team, where a woman said she's voided the contract and will send me confirmation by post in the next 28 days. I doubtful of this, but we'll just have to wait and see. Be very careful (pun intended).

Yeah you can pay the balance off straight away without penalty, I've done it loads of times!

You can also spread it across 3 months interest free, so £90 or so per month via 3 direct debits which is nice.

I already have a very account, anyone know a way to get a second in my own name?

Obviously I knew it wasn't a duplicate Sainsbury's account and I know the differences, but thanks for the explanation.

I was just following other peoples instructions from other Very deals on HUKD that say they have got many accounts in different names and didn't know if it worked for anyone else, or I if anyone has managed to get the account closed earlier than the 6 months they suggested.

Yeah, that's very possible, just add the order to your credit account by choosing buy now pay later, and make a payment for the amount owed as soon as it shows in your account.

Not a bad price but I would never buy from Very / Littlewoods, some of the worst customer experience I've genuinally ever experienced.

I made a new account with a different name to order this as I already have an account, had a phone call from very to confirm my name and address after I placed the order, they gave me a right grilling asking who else lives with me etc... then declined my order. Has anyone else had this if they have tried to order after placing an order?

They also told me it takes 6 months to close the account which I find ridiculous.

Application unsuccessful... Weird!

By the sound of things I've dodged a bullet anyway, and have a One X arriving next month anyway.

got this deal with zelda few months back now. no issues no complaints from me

Can I just get the credit account, get the 20% off and just pay the £267 upfront with actual money? Worried that it's too good to be true.

Its VERY!! Buy at your own risk!!! I had horrible experience buying product from them! Their costumer service are rude and the worst to deal with.

I couldn't recommend a Very deal to anyone. Absolutely the worst customer service I've ever experienced. I ordered a copy of Dark Soul's 3 a few years ago to be delivered to a local store for collection, in which I needed identification and a code sent to my email address (from the courier, but via Very). The code they sent me was incorrect and multiple customer service agents either refused or didn't actually know what it was (giving me the order number). In the end I had to contact the courier directly who verified the number was incorrect and I wouldn't have got a refund if it was sent back after 10 days to the retailer because of this mistake (this is something Very does often because of the way they take preorders). It's not worth the risk.

Damn, I tried to close my very account last month to make a new one and get a deal on the switch but it's still on the system. They reckoned it would take 30 days to do, what a load of rubbish.

I’ve used them lots and never had an issue. Also preordered my Xbox one x today from them

I thought they only offer 10% for electronics?

the grey Switch I ordered early last month arrives tomorrow. ordered about £500+ of stuff using the 20% off promo and aside from the delay sourcing the Switch I've had zero issues.

The promo code bit should be there regardless, but you can't enter the code and have it work until you sign up for their credit account. That puts a £750 overdraft on your account.... is there any way to just straight up close your account after getting your Switch? I don't want an account with £750 anyone could spend and not pay back and ruin my credit rating if they hacked it..

thank you just got the neon switch and mario odyssey for £265

Ok Im getting one, they are not great with info though, not a single sign of when to expect delivery. Days or weeks guys (i went with a base package with zelda and MK8 which is in stock now and ill get odyssey on release)

I can't see the add code bit? or do you have to do it through the Very credit bs survey thing?

Ooh, I could just get the black version of the console with no game doing this. Then buy the cartridge version of the game separately. Saves some money, saves space on the console and I get the console now :muscle:

Very very very tempted.....hmmm do I bite =/

Ufff very tempting... I must wait! Is this 20% off something they have all the time?

I signed up but didnt see the code for 20% off anywhere so I bottled it before getting to payment

Another Very post, another complaint. I have used Very three times now, Classic SNES for ~£50, Zelda and 1-2 Switch on launch ~60 and now this. The codes they offer are ridiculous and it's easily the reason I've managed to afford to get so much for my system. Absolutely zero issues.

Good price for new customers, never had a problem with very but then I always pay it off in time.

Got my MK8 Switch bundle from Very with similar deal, no problems at all, well worth it if you plan to pay it off in one go