got a £20 voucher as a goodwill gesture when I rung up today to ask where is my xbox. told it was a glitch and sorry she couldnt do anything about it. (I said not to worry not her fault, and have a good sunday)

If you haven't been refunded then get on to your credit card company and lodge a dispute. Argos told me they refunded me same day but that is not the case.

Jeez

Has anybody got a spare 10% discount code for Argos they have have recently had?

Willing to swap for a discount code from Unidays.

Thank you if you can help.

I do try my best and help with the HUKD community when I can.

I've not contact yet and pymt still pending on my argos card.

Well still no refund after 5 attempts of asking for it! So maybe they want me to have it lol

Anyone hopeful for 2moro delivery?

secure.avaaz.org/en/…ox/ sign the petition and see what happens, no harm, but slight chance of our orders being honoured

you need to have a word with Ronan Keating. He might have some advice

Still no refund yet. Contacted them 4 times and every time I get told it will be in my account tomorrow! That tomorrow just never comes.

Payment still showing as pending on my Argos card account.

It's worth a shot but they'll never honour it.

No way, I disagree. If the dude hasn’t had a cancellation email and the order is still pending, I’d say ride it out. When the product has launched and in stock, give it a day or two before sending Argos the “when will my delivery be” email. You never know.

it's tempting to say no hold on and wait till shipment! but they'll never send it even if the order is still active. If you want to take the (very small odds) chance, then go for it :smile: but i'd say requesting a refund is the way to go.

my order has yet to be denied, and I have not been refunded, Should I await the refund?

Well oh well..
what a roller coaster through this deal!
6am saw the deal, booked for the Xbox to know it was going to be canceled :(:(
Money already gone out of my account I was like oh nooooo
So many thoughts running through my head. I went like no way I am going on hotukdeals for any more deals what if I have been ditched off my money :disappointed:
and then finally you all lovely people comforting me
and then a treat from Argos of 10% off
then my washing machine breaking down
and then me using the code to buy a new one from Argos!
so all smiles
love you hotukdeals community :X:X

You will be less likely to get anything from Argos. They are apparently putting their foot down

Just read about a 10% Argos code being emailed out to people who ordered this.
I have had no contact from them since the order confirmation.
No text, no cancellation email no 10% code not a thing.

Will contact them October 3rd and see when my order is arriving as per last communication I think

If the item were in stock, such a hoax would work. As this is still a pre-order for release on 03/10/17, the joke's on you. Sorry.

Dispatched

Whether I clicked through from here or not makes not one jot of difference. I said I clicked through the clearance section and I did if you don't believe me that's your opinion but before you imply someone is lying have the evidence to back it up and get your facts straight. On both counts you have neither.

I've just contacted them and was told i had not received my refund as i hadn't requested it, she will put the request into the finance department now and it will be refunded as of when they get round to it........ :rage:

Has anyone not received refund yet and order still showing as processing in Argos account even through received cancellation text and email

wow seriously she went to the papers about how devastated he was damn thats next level. I especially like the bit "his money has gone but he's not going to get the games"

hilarious the lengths people will go to to get Argos to honour the misprice!

Thanks, I already showed them an example like this which someone had posted, still denied it!:

Visitor (10:52:02 GMT) : Here is an example of the email customers have been receiving:
Info (10:52:06 GMT) : File Transfer initiated for file : argos2.jpg
Info (10:52:09 GMT) : File sharing completed for file : argos2.jpg

She just kept going on about it was shared on a forum and not issued by Argos, I got bored before I could press her any further, this was the second rep I had spoken to cause the chat applet went down with "Ann" but she had been saying almost exactly the same thing

I hope this helps you mate

Hilariously so!

My wife sent me a link to this yesterday, isnt it pathetic?!?

She’s obviously brought up the kid so they get whatever they want

Diddums.

thesun.co.uk/mon…le/

This should give everyone a giggle (complete denial from Argos that these codes have been issued!):

Chat transcript

Susan (10:47:46 GMT) : Hi, you're through to Argos live chat, you are chatting to Susan how can I help you today?
Visitor (10:47:55 GMT) : Ive just been speaking to Ann, theres some issue with my order apparently not containing what it says it does
Susan (10:48:10 GMT) : Ok, Can I take your name and order number ?
Visitor (10:48:10 GMT) : And that the 10% goodwill code you've sent out to people affected doesn't exist
Visitor (10:48:29 GMT) : She asked me to email an address and it has bounced back , the address doesn't exist
Visitor (10:48:35 GMT) : Starting tog et pretty agitated now as you can appreciate!
Info (10:48:39 GMT) : File Transfer initiated for file : argos.jpg
Info (10:48:43 GMT) : File sharing completed for file : argos.jpg
Visitor (10:48:49 GMT) : ^ there is my order
Susan (10:50:00 GMT) : Ok, I am sorry about that, however there is no code that myself or my team are aware of, can I ask who appropved this and what was the email address you had to send your details to ?
Visitor (10:51:26 GMT) : Ann asked me to send an email to [email protected]
Visitor (10:51:39 GMT) : It has bounced back: The email address that you entered couldn't be found. Check the address and try resending the message. If the problem continues, please contact your helpdesk.
Visitor (10:52:02 GMT) : Here is an example of the email customers have been receiving:
Info (10:52:06 GMT) : File Transfer initiated for file : argos2.jpg
Info (10:52:09 GMT) : File sharing completed for file : argos2.jpg
Susan (10:53:56 GMT) : Ok, that is an expired email address. I have spoken to our management team and this is not an offer that Argos are generating for the cancellation of the XBox orders. This has been distributed on a forum which relates to a specific cusomter
Visitor (10:55:08 GMT) : But LOTS of customers are reporting receiving this email
Visitor (10:55:11 GMT) : not just one
Susan (10:55:40 GMT) : I undestand that, this is because it has been shared on a forum
Visitor (10:55:41 GMT) : They posted telling everyone to check their email and everyone is replying saying they've got it
Visitor (10:56:38 GMT) : So you are telling me no such compensation has been offered to anyone? I can quote you on that?
Susan (10:56:39 GMT) : This is incorrect information as it does not relate to XBox orders
Susan (10:57:40 GMT) : I can confirm that this is not an offer made by Argos for the cancellation of the XBox orders, this information is provided by the management team
Susan (10:57:47 GMT) : Can I help with anything else ?
Visitor (10:57:57 GMT) : Yes, can you tell me the valid email address to contact about this?
Susan (10:58:54 GMT) : We no longer have email as part of our contact service
Visitor (10:59:13 GMT) : How bizarre. a telephone number then please
Susan (10:59:59 GMT) : of course 0345 640 2020. Email is no longer required as we have this Live Chat facility which is instant support to our customers
Visitor (11:00:53 GMT) : I'm a big fan of Live Chat yes, but the information I'm getting is contradicted by hundreds of people receiving emails from Argos, so perhaps speaking to someone will be more useful, thanks for the number
Susan (11:03:54 GMT) : No problem, however, as I have explained information can be spread without our consent by any customer and this is out of our control, as you advised this has been shared on a forum. I have confirmed this is not something we have sent, please feel free to call if you need more clarification though, have a good day
Visitor (11:04:54 GMT) : Yes, its obviously just a conspiracy by lots of customers! Take care Susan

Weirdly, I didn't receive the code (or any other email for that matter) and when I asked on webchat about it they said my order didn't have an Xbox on it at all and in any case they weren't offering any compensation to anyone anyway!

Ha! Such a mess!

Does anybody's Argos account still say sit tight we are processing your order

I am happy with the outcome in the end. I got my money back and £45 credit off the Apple Watch. 10% plus £10 voucher. Really happy with the outcome. I had a Xbox Already, however I needed a new watch.

I did warn you all that Argos are terrible of correcting their mistakes. The hassle of trying to get your money back is terrible. At least this time they given you a discount code. It would of been a little better if it was 15% rather than 10% but I guess it's too much money to lose

Got 10% code in email, seems to work on Xbox one X if thats your thing

Money has been taken from my account and no sign of refund..

Also got a 10% code but there's nothing I need from Argos in the next month. My mum has a list of things she wants however so it's all good.

Yup, 10% code today, Paid CC, refunded following week.

Got 10% code, cool!

Had to do PayPal claim this afternoon as money went out my bank yesterday for this and no sign of a refund.

Me too well pleased. Knew they'd never honour it but now can get move off fifa 18!

Just got 10% code free thank you Argos :-)

Dear Customer,

We are sorry that we were unable to fulfil your order and had to cancel it last Thursday 14th September due to a pricing error.

We understand you may be disappointed, so we’re sending you this 10% online discount code for your next order with us.

We hope this will help to make things up to you.


Thank you

Argos

All, the code works on the pre-order for the Xbox One X.....

Works on xbox one x just tried. £405 for Xbox One X pretty good

Lol got 10% off code. Just Purchased Apple Watch 3 GP. They also sent me £5 voucher so paid £318 for 42mm version.
Thought of buying the Xbox One X, however i will wait till Black Friday.
Now that is a hot deal.

if some one is not using their 10% off code can you plese message me your code?

I love a happy ending. Good job guys :smile:

10% for me too. Will it work on the Xbox One X?

Yay got my 10% off wonder if it will work with the 3 for 2 as well when it starts?

Just received a 10% off discount voucher for online use only, better than nothing! :smile:

Just got emailed a 10% off code but no refund as yet and their live chat feature seems to be down.

Yep recieved code but no refund. Good of them take £90 and give me 10% off kudos Argos

Just got emailed a 10% discount code.

Yes. Just arrived

Has anyone else just received a 10% off Argos code as an apology for this blunder?

I just got an email with a 10% off voucher code apologising...hadn’t contacted them though

Pending charge is still showing on my credit card :disappointed:

PayPal took the money today, anyone else had this, not had time to contact argos for a refund.

DAMMIT!! Money is back in my account. Ah well. It was worth a try.

FREEEDDDOOOMMMMM!

4th working day and my money was back in my account this morning, hope others have theirs soon

It's really up to the bank how long it takes to bounce back if it was a failed transaction as Argos never took the money as such. It's just kind of limbo between the two. so it shouldn't be more than 3-5 for any that failed.

Money back in my account this morning.

just open one anyway. Argos are useless. Paypal should get their arse in gear.

Exactly. Payment was pending for ages and should have just gone since they cancelled. But I see today they took the cash. Cheeky sods. Opened dispute too.

Just had to open a dispute myself for Paypal payment. I'm not happy - they should have cancelled the payment before it left my account.

Haha Argos talk turns been trying sort refund out. One said other day 3-5 days. Now just been told 5-7. And I used PayPal which is instant. If not in tomoz will open a PayPal case

Sales contracts

(1) A contract is a sales contract if under it—

(a) the trader transfers or agrees to transfer ownership of goods to the consumer, and

(b) the consumer pays or agrees to pay the price


Part a never took place. You have no contract.

They refunded my money today £79.99 (£10 paid with voucher). Still no word on my refund ofvoucher of £10 though.

Well it's been 5 days without a refund (3rd working day) if I've not had the funds clear back in my account on Wednesday I'll be complaining. They're clearly in no rush to refund anyone/the backlog of refunds is enormous

Item not delivered. Argos have closed the dispute now and finally refunded me. Guess filing a dispute via Paypal is the way to go!!!

Item not delivered. And in the comments on the dispute I made it clear that argos have already cancelled but not refunded.

Hi. What option did you choose for the dispute. Unauthorised activity or item not delivered?

Opened a PayPal case this morning and argos have now refunded the money. There is no reason for a delay from them so just open a PayPal dispute to hurry them along.

I was told I'd be sent a £10 gift card so I assume theres no minimum spend.

I had a text on Thurs 14th stating there had been a problem with the pricing so my order had been cancelled, then a text on Thursday evening thanking me for my order and saying it would be delivered by their 3rd party provider, then on Friday 15th I got another text stating my order had been cancelled due to a pricing error. However they took payment from my Paypal account yesterday (Mon 18th). Going to try and get through to live chat and sort out my refund.

My suggestion is to create a refund request through Paypal via their resolution centre also so hopefully that could speed things up.

Anyone else not had a text yet? Not had an email or money back either. Not going to enquire until it's released though.

Thanks for the reply shartwright

Yeah I feared this would be a ball ache trying to get a PayPal refund. Just have to wait it out then. Cheers

I paid via Paypal balance so my refund should have happened the same day according to Paypal official help pages. I've spoken to Argos Helpers on Twitter but they just fob me off saying they're looking into it. My opinion is don't expect a refund for some time yet if paid via Paypal via bank account as it seems they haven't even started issuing refunds yet. So when they eventually do, wait 3-5 more working days for your bank to register it.

Hi. I paid via PayPal and the money cleared my bank this morning as normal. However Argo are saying they issued a refund on the 15th. Yet there is no pending activity on my PayPal account. Anyone else pay via PayPal?

In the immortal words of Tony Wilson:

"You're just f*****g wrong!"

How much is the voucher for and is there any restrictions on it? E.g. minimum spend of £100 or only works on games/entertainment products? Or can i just spend a voucher and not pay anything for what i ordered if it's the same price as the voucher :face_with_monocle: ?

Is that to use on a certain category of products? And does it have to be a minimum spend of say like £100 or something to? Or is it possible to get something for like £10.99 and just pay the 0.99p ?

How are people getting the £10 gesture?

The contract is formed when the offer is accepted and money changes hands. This is why most companies don't take the money until despatch - because they don't want the hassle.

I've been offered a voucher in recognition of the fact that the money was taken *after* the order was cancelled.

I would have not bothered contacting Argos if they hadn't taken the money in full for a pre-order. Even then I would probably have chalked it down to experience. But to cancel the order and then take money, on top of a pricing error - without even bothering to give the opportunity to pay the correct price as detailed in the Terms and Conditions - is bloody arrogance that should be challenged. To wait days after this for a refund - which needs to be chased and which oddly doesn't seem to be as automated as the taking of the money - is unacceptable.

Went and spoke the Argos chat about the refund time and they said it will take 5-7 days from the 14th. I am assuming working days? So hopefully any refunds should be processed the end of the week :laughing: still it was worth a punt thanks BuzzDuraband!

Still nothing for me

So what about someone like myself who tried to place the order, on behalf of a sibling, who got a message on screen saying that the order was not successful and was not complete, no order number generated or email, yet £89.99 was taken from my account anyway? When spoken to, and provided them with an auth code from the bank, and promised that it would be back within 4 hours, this has seemed to have turned into 120 hours. Where does this stand from a legal perspective? The contract was not completed, yet due to Argos an IT 'error' happened at checkout?

£90 out my account this morning, useless bar stewards

The £89.99 has gone back onto my credit card now :raised_hand:

Managed to blag a £10 gift card for the inconvenience. not all bad I suppose :smile:

‌ :raised_hand:

‌ :joy:‌ :raised_hand:

Whilst its not the norm, its not unheard of. Tesco for instance charge on order for any pre-ordered Movies and Games (which is why I tend to avoid them for such pre-orders!)

What annoys me is the way Argos work. Pre-auth instantly for £89.99 that cleared the following day when the cancel sms arrived, leading you to believe that was it done an dusted. The day after that they take the £89.99. The way Argos take payment instantly for pre-orders is totally odd and pure greed.

I was charged twice too, looks like it may have been a second pre-auth though

#FreeTheArgosOne!

#prayforandy_bhoy67'smoney

Thanks for your concern but I can afford it thanks very much. If you look at my message it doesn't say I cant afford the money missing so don't Jump to conclusions about someones else's finances. I said they better put it back soon cos they took the money on Thursday and is still out of the account with no product even on pre-order. The money should be sitting in my account not Argos or the bank or who ever.

Literally 3 posts above yours ffs.

Barely been two complete banking days since you ordered, relax :smile:

When you say "challenge", how much effort have you actually put in? I'm gonna go out on a limb and say at worst none whatsoever and at best significantly less than you've put into trying (and failing, miserably) to prove your ill-informed point on here. If you'd bothered to get in touch with them, they would have confirmed the error, apologised and told you the refund will be with you in 3-5 days, as they have to me and several others who chose to proactively do something about it, rather than citing out-dated consumer law and mythical personal experiences

Argos will blame you and the bank will blame you. You tried to make the purchase, Argos didn't force you and nor did your bank. Can everyone stop blaming everyone else for their financial situation now? As I said to some other loon, had the mis-price come off, you would STILL "be £90 down" and wouldn't have any goods (it was a pre-order, still not available for a couple of weeks) so the situation is no different.

Still no refund as of Monday morning... :angry:

Don't suppose anyone who paid as had any money back?

If you can't afford to have the money missing temporarily then perhaps you shouldn't have ordered it?

Anyone else's still showing as processing on the Argos website?

My refund arrived on Friday... before the payment has actually been taken :joy:

Maybe. What it says about their character - that they'll force someone to provide goods at a loss, on an obvious misprice, because they can due to a technicality - is obvious...

A number of people have had money taken after the order was cancelled. The money has not been paid back. There is a problem getting the money back because the repayment does not seem to be as automatic as the initial charge and the issue needs to be escalated with Argos in order to get the money back.

Cool that's great thanks. Hopefully be in by

Well, whether it does or not, it still doesn't support what you're saying. Feel free to quote that section if you like, it's pretty short. You probably won't - since it specifically says that a sales contract needs more than just the customer having paid money - which makes your argument complete nonsense (if that wasn't obvious already).

And I like how you've completely ignored the fact you were citing something that no longer applies - be a great politican!

I spoke with argos livechat it'll bounce back on it's own within 3-5 working days.

They took the money *after* they had told me that the order was cancelled.

Separately, their terms and conditions state that they believe the contract is not fulfilled until the goods are physically supplied. That's not the same as saying there is no contract.

They better put back in soon. I never even got a confirmation and no argos transaction on mu account but I'm 90quid down. Don't know how that works. Argos will blame the bank and the bank will blame argos

You know, if you put the same energy you put into this to selfishly save yourself a little bit of money into almost anything else you might actually contribute productively to society....

It's a bit like the person who said that the price difference was believable as a genuine reduction as it was in the clearance section. Thing is, that was the old Minecraft bundle, no way did it come into play, the desperation is getting pretty embarrassing :grin:

Sorry but You are talking nonscense. You had NO contract.

Also its a PRE-ORDER!!! which alot of members on here are failing to grasp.

Argos/tesco and few other companies take money for pre-orders at time of order. At no point in this a contract. You agreed to the retailers own terms and conditions when placing the order.

Just as an example of "terms and conditions" say you want to cut your hair for charity, and go to the hairdressers to get it cut. Your in the barbers chair and barber cuts your pony tail off. It hits the floof of the barber shop.
That hair is no longer yours. The barber owns it.

My brother has a law degree, by all means try taking argos to court, try getting compensation, try get them to honour this PRE ORDER, myself, yourself or any member on here hasnot got a cat in hells chance.

I don't get where you're coming from, Section 5 says:


Sales contracts

(1) A contract is a sales contract if under it—

(a) the trader transfers or agrees to transfer ownership of goods to the consumer, and

(b) the consumer pays or agrees to pay the price.

(2) A contract is a sales contract (whether or not it would be one under subsection (1)) if under the contract—

(a) goods are to be manufactured or produced and the trader agrees to supply them to the consumer,

(b) on being supplied, the goods will be owned by the consumer, and

(c) the consumer pays or agrees to pay the price.

(3) A sales contract may be conditional (see section 3(5)), but in this Part “conditional sales contract” means a sales contract under which—

(a) the price for the goods or part of it is payable by instalments, and

(b) the trader retains ownership of the goods until the conditions specified in the contract (for the payment of instalments or otherwise) are met;

and it makes no difference whether or not the consumer possesses the goods.

How do you relate any of that to this situation? :thinking:

It's interesting how you're not addressing points (i.e. the content of Section 5 that you tried referencing), and then pivot the conversation to a completely different tangent - like spouting nonsense about it "proving to be a challenge" to get the money back - for a misprice that only happened on Thursday. Who are you trying to convince here?

The section of Sale of Goods Act finds pretty similar expression in much harder form in section 5 Consumer Rights Act.


Automating systems for orders is great but it doesn't change the fact that the Argos isn't allowed to take money after cancelling an order.

This is silly and you are missing the point.

Statute takes precedence over terms and conditions and section 28 Sale of Goods Act tells me - and them - I had a contract.

Why are you struggling to understand that and the fact that in taking the money after cancellation they breached their own terms?

You will be refunded in 5 days, it's not going to be instant

So I got refunded on my order but the money that's been taken from me when I didn't get an order still hasn't been refunded. Anyone else still waiting on a refund like this?

I'm not ignoring it at all - the substance is the same and "section 28 Sale of Goods Act" is just ingrained shorthand a bit like saying Sellotape for sticky tape.

No way can Argos be forced to sell a product as a consequence of a pricing error (although some companies will willingly agree).

In this case, the sausages have taken money from some people (not all) after cancellation.

painful to read

Yet you continue to read it? Doesn't that make you a bit of a fool? :thumbsup:

I used PayPal to pay for it. Money officially came out my bank but I haven't been reimbursed yet. Gonna wait til Monday to see if I've been refunded or I'll call them

You shouldn't have told them, I would have loved to have been at the court when that gem was brought out, "according to section 28 of the sale of goods act...." :party:

If you didn't agree to the T&C as you say, you didn't complete the purchase so you have no problem! If you did complete the purchase, YOU ACCEPTED THEIR T&C, is it that complex?

They are perfectly within their rights to take your money, then subsequently identify an error and rescind the offer PER THEIR T&C WHICH YOU ACCEPTED!! Their only obligation to you is the refund which they must do within a reasonable time.

I think you're deluded, however, let's hope your petty gamble of them not turning up doesn't end up with you having egg on your face :thumbsup:

You assume I don't know what I'm talking about but you're wrong.

Please don't argue about things that you clearly have no clue about (and I mean that with the greatest of respect, I'm not flaming you). Contracts are governed by terms and conditions, they form the basis of the agreement bound by the contract. This is STANDARD practise, you're getting muddled between face to face retail and e-tailers. If you don't believe those of us who have been on here and seen this umpteen times over, this is from the Citizens Advice website:

-----
Shopping onlineYour legal rights depend on something fairly tricky in the law: whether or not you have a ‘contract’.

Depending on the company’s terms and conditions, you’ll have legal rights (and a contract) either:

• once you’ve paid for the item
• once they’ve sent it to you

You’ll need to find the company’s terms and conditions to find out where you stand. Contact the Citizens Advice consumer helpline if you need help. It may be too tricky to work out yourself.

If you have a contract, the company can’t usually cancel your order, even if they realise they’ve sold you something at the wrong price. They’ll only be able to cancel it if it was a genuine and honest mistake on their part that you should’ve noticed.

If you don’t have a contract and someone realises they’ve told you the wrong price, they can cancel your order.
--------

As per Argos' website, their [email protected] state that contract is formed on despatch, in other words, until they physically cannot do anything about it, they can cancel. As I have said to others, imagine this was your business, or your mums, would you want to have your livelihood destroyed and lose your house over what is in essence an error?

Oh, I was thinking more about an actual verifiable list, not something just in your head.

Also, since you're someone that talks about contract validity, legal rights, winning against traders, and citing the Sale of Goods Act - I'm a little confused as to why you're not aware that has been replaced by the Consumer Rights Act?!

Didn't say anything at all - not a jot - about compelling them to sell goods.

Taking money from the account after notifying me that they were cancelling the contract because of an error, does however sound very much like a breach of the very contract they are relying on.

I've been buying online since 1992 and have won more than a few successes with traders who believe they have the right to take money before they spot a mistake.

I didn't agree to any condition that rebutted the assumption in section 28 Sale of Goods Act and which allowed Argos to take money after cancelling my order.

Argos not only took my money but did so after they informed me that they had ended the contract.

Which part of offer, acceptance, consideration and breach of contract are you struggling with?

Nowhere in their terms of conditions is my acceptance of their right to charge me without delivering the goods let alone charging me after ending the contract, stated.

Argos has messed up by using an approach that hardly any other retailer takes especially with a pre-order.

I can't force them to provide me with the Xbox they have charged me for but I can spend a small amount of money on a small claims action that it's not worth them turning up to defend.

Good to see such an expert on here.

Seeing as people have been shopping on the internet for around two decades, I'm sure it'd be quite simple for you to find a vast number of examples of businesses who have been legally compelled to supply goods clearly priced in error, right?

You don't know what you're on about I'm afraid. I didn't say "existence" I said "governed", there's a BIG difference!!! The T&C govern how the contract will be administered, their T&C are clear!! You may not know it, but you know when you completed your purchase, there was a little note which said "By continuing with your purchase you are agreeing that you have read, and accept, our Terms and Conditions and have read and understood our Privacy Policy." They are protected by the very terms and conditions that YOU agreed to as part of the sale!!!

GAME OVER!!! :thumbsup:

U lot are deluded. Why even bother? It's clearly an error. Will never go through.

Just checked my online credit card account. They've actually charged my card. They've actually taken the money. They haven't placed a hold on the funds, they have actually taken the funds.

It's an automated payment process, so of course they have taken the money. You accepted their terms and conditions when you made your purchase.They are well within their rights to tell you to do one.. best you will get is a goodwill gesture. It's not something new, it's the same for all online purchases

Aye same here. Got two cancellation texts with £89.99 reimbursed, then taken again. Utter joke of a company

They argue that but I'm not so sure the law takes the same view.

Argos has taken customers' money and the contract is made at that point: the invitation to treat is accepted and consideration is accepted.

Not odd at all, its there for a reason ..to protect themselves from Miss prices such as this. Contracts isonly formed once dispatched, regardless of the seller. It's standard practice for online sales

Thanks. Ordered 4

I thought it was cheap because of the disgusting colour, surely they can't whack minecraft colours on it & massively overcharge. Aren't that what skins are for, not many sales at that price I bet :grin:

Money taken and returned to my Amex account

Placed my order via debit card and got the expectedcancellation mail. My bank showed the payment pending but it vanished the next day. Argos have now taken the £89 today. Anyone else have the same issue?

Lol, it may be real, but I think that Argos will be in a heap of trouble if they launch a special ed console weeks before MS do! :thumbsup: To be fair, it's a fugly console, if I had been lucky to get one, the first thing I'd have bought would be a full wrap cover for it! Even my son who likes Minecraft said it looked crap! :relaxed:

Do those getting notifications of a delivery due have an argument that this communication constitutes a dispatch notification therefore by not supplying the Xbox at £90 argos are in breach of contract? I and many others ended up with a £150 ps4 slim with fifa 17 last year from GAME due to them sending a dispatch notification even though it was out of stock. The dispatch email was triggered by them sending the now tv code that came with the bundle. Probably wrong but just a thought!

Actually, they've taken my money in the past hour!

Something is certainly very wrong at Argos at the moment :thinking:

I don't think - and I've looked very closely - that Argos took the money from my account.

If they had taken the money I'm not sure that it would have been so simple for them to just cancel the order on the basis of E&OE.

The contract is struck when I accept the offer and they accept my offer to accept their offer.

This idea that the contract is struck only when they actually despatch the goods, is really odd.

Are they saying that I have no contract with them prior to that because if they are, that is nonsense.

But it doesn't look as if they took my money from me so all of that is academic

That is entirely possible, if so it worked. :blush:

Indeed! A penny or two of interest on each order is definitely enough to turn this into a positive for Argos, even after all the time they're having to spend on sorting all this out, the text message costs, not to mention all the dealings with customer services!

That's the weird thing, it's not out until the 3rd Oct so I don't see how they have despatch notifications that predate that? Perhaps they ordered other things with it? PErhaps they have faked the screenshot to wind people up? :thumbsup:

Refunds will take 5-7 days by the way. Even though the items weren't dispatched, I know.Terms and Conditions on the website, so the customer service person just told me.

Great way to get a ton of money into their bank account for 5-7 days......

Got my money back then they put another 89.99 into my account yesterday now they've taken it back again what a joke company.

Right, let those complaining about being entitled to this deal, or somehow being hugely disadvantaged by not having immediate access to money they tried to spend on something three weeks in advance, keep complaining.

They're completely and utterly deluded, but at least it keeps them all in one place...

Fair enough, it was a long shot, would a message saying a courier will be delivering on such a date, as has been received by a number of purchasers, not constitute a dispatch notification? With the implication you can't receive something that isn't dispatched? A corrected pricing error being cancelled then that's fine, I dare say some will be expecting a delivery on the day specified by argos on the email, even though the console isn't out for weeks.

I thought the sarcasm I used was incredibly blindingly obvious. Odd thing is, you picked it up for being incorrect on one thing that was actually correct - even if they pay it monthly, banks calculate interest daily...

Me too, Had the money go to pending in my bank, then come back, now charge has been taken today

Got my rejection text. Checked my bank today and they've taken payment. Hrmmm

Not legally no, as has been said umpteen times on this thread, their t&c (which form the basis of any use contract) say that contract is formed ON DESPATCH. This gives them every opportunity to fix errors right up until the point of no return, i.e when it's out of the door and on its way to you. Some will offer good will gestures depending on value and numbers, but this is simply too much for Argos given the pricing difference and the number of people who have tried their luck. The moral of the story is, if you find a fantastic price error, don't post it on a forum, that way you MIGHT get lucky and get the deal :thumbsup:

Same boat as everyone else, money taken from PayPal, automated phone call at 8:45 saying item will be delivered today! Bit upset they've taken my money, but they've done this to loads of us. Now we can all debate if a contract has been formed!!!!

I'll sit back and let some of the more irate members do the heavy lifting on whether this will be honoured!!

No voucher for me, just an email saying cancelled due to price error. The £89.99 coming out of my account and the phone message this morning is just taking the p*ss though! Not unsurprisingly, no delivery man with an unreleased Xbox.

Those with a PayPal account that have had £89.99 taken from it, have you started proceedings yet to get money back or is it automatic?

So I got my cancellation email a bunch of texts and it states on my order page its cancelled, but on my PayPal summary page it shows the payment as completed. Anyone else's PayPal order showing this? Will I need to go through the report a problem via PayPal to get my money back?

Didn't expect them to honour it, but I'll take the £5 voucher they sent with the cancellation email. Well done Argos.

Yes this thread is for the console that was mis priced. But the error affected many items across the argos website and i was just showing that someone had managed to actually get an item from the glitch. I never once mentioned the console being picked up. I think you username is right you are grumpy.

Except all banks pay interest monthly (at best) so you can take off your tin foil hat now, Argos wont make anything from this mistake!

I was about to post saying I still never had an email then I went and checked my Paypal....no transaction even occured. Checked my online Argos account and nothing there either! I got to an order confirmation/completed page and went through checkout fine. Lol. No wonder I got no email. The transaction apparently never occured.

Yeah they've actually taken it from my credit card as well

Argos Limited

Mr John Rogers Chief Executive

Email [email protected]sainsburys.co.uk

Telephone 01908 789171
Website argos.co.uk
Social Media T F

Postal Address Avebury, 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NWM

You can complain but what you fail to understand is there is nothing to stop anyone complaining but actually expecting to come away in this instance in Profit is fundamentally wrong!

YOU ARE NOT OUT OF POCKET - you tried to obtain goods that was in all fairness, a mistake and mis-priced. You knew about it yet ordered it anyway, you had no issues taking it from them knowing fine well it was an incorrect price. Even when it was made public from retailer it was an error you still purchased anyway. You were also buying an item that didn't exist for another 3 weeks.

But now you expect to be financially rewarded for their mistake, you started off with £89.99 and will finish up with £89.99 yet you were happy to have argos pick up the deficit and in turn rob employees of their wages for your cheap Xmas present.

But no, you are peeved because you cant have something that was never going to happen so now instead of just moving on you are focussing on wanting to line your own pockets with compensation and feel you are owed, this is what I fail to understand. You never moved from your backside from point of ordering to point of continuously complaining yet expect to be rewarded

WTF to that!

Totally agree and I'm judging no-one, but it still doesn't change the fact that spending a quarter of your savings on a toy is irresponsible spending :thumbsup:

Im up for a petition. I got two on my argos card.

An agreement ie transaction made is legally binding as far as I was aware. Just Scottish law?

I'll explain this very simply and slowly for those putting words in my mouth.


People have the right to complain.



I don't know why it's so hard to understand.


That is all I am saying. If you don't want to complain then DON'T. That's your right.


But don't interfere with the rights of others who may want to complain. Or is this a communist state.

Put him/her out, he/she's on fire! :muscle:

... and THAT ladies and gentlemen is why the country has such a crushing debt problem.

"I want it, I don't care whether I need/can afford it or not, I'm having it and woe betide anyone who gets in my way. Oh and Ill buy 8, ya know, for eBay"

Thank you pokettens, this is gold.

There is a fundamental difference in the 2 but I don't have patience to try to explain the differences.

But when someone Quotes, "Where there's blame there's a claim regardless of terms and conditions" has pretty much just summed up everything you need to know in only a few short words.

Maybe approach a few No Win No Fee muppets to help you get a few quid compo after all money for nothing is fantastic, previous comment may suggest you already have some on speed dial

thank you :raised_hand:

Who are you to judge what people spend their money on.

If people want to buy something it's their decision.

Whilst we're giving out advice we're in no way qualified to give, I'd recommend you go back into academia and learn to understand words written down in laws. I find your inability to understand equally strange, perhaps there is some medication for that too, theyre probably filed under "paranoia" or "refusal to accept defeat" meds.

That's a bit of a sweeping statement.

But this is a thread for the Xbox one that isn't released for a few weeks, can't collect something this isn't available.

you mean she doesn't?!?!? I shall be sure to survive to 100 so I can demand a refund, compensation, a cheap Xbox*, a personal apology, a Corgi, a Swan burger and a spreadsheet showing me her workings! The cowbag!

* adjusted to the equivalent Gen console at the time

Same as me though the money is still pending to come out of my account :fearful:

Unfortunately for you, you don't have any say as to who comments on here. However, I don't see why you think those with a different opinion to you need medication? Perhaps that says more about you than us? :thumbsup:

So i've had a cancellation text, a text saying delivery Saturday, an email to say its cancelled and another text today to say its cancelled. I think Argos are saying its cancelled.

Lol, how are they "sweeping statements" exactly???? What more do you want?? :sunglasses:

If anyone had actually had money taken twice etc that's different to what you're arguing and of course they should be compensated if they have suffered as a consequence. However, most seem to have had the funds RESERVED not CHARGED which is different.

Also, I'm sorry but anyone spending £90 on a games console when they have less than £400 in the bank (unless they are a student etc), is plain irresponsible!!

Just received a text to say my cancelled order will be delivered by a 'trusty' third party supplier tomorrow!!

:nerd: For those on here who are against complaining but have plenty of time on their hands to complain at those who want to complain, you know who I'm on about.

You clearly have no interest with this issue but have interest in those that do. Very strange behaviour. I'd advise a trip to the doctor and get some better medication.

Atb

Yes. I had a cancellation text last night and the email came this morning.

I kind of thought it would have cancelled but hey it was worth a go anyway :wink:

I've just had a chat with customer services. They said to me the payments being cleared via Paypal this morning were automated (I really don't see how they couldn't cancel these before being cleared) and refunds should take around 48 hours for Paypal orders. I'm not sure if this is just the case of Paypal balance orders (like mine) or also Paypal orders with debit cards.

Hope this info helps someone

Exactly right and 100% the right attitude. I ordered some of the cheapo Halfords stuff the other week. I placed the order and within a couple of hours got a call from a sheepish lad telling me that they had no stock. I just laughed and said I was expecting it and if was fine. He said it was refreshing to speak to someone who didn't tear a strip of him, thing is, I bet many of those calls were to HUKD members, says a lot :thinking:

Still confused as to how there's a charge still showing on my credit card, despite not being able to place an order.

Argos's system is quite broken, if it charges you before an order is even placed :grin:

More sweeping statements.

where has mis information been posted by myself.

I have stated some very simple and obvious truths.

Where there's blame there's a claim regardless of terms and conditions.

Some people have had 3 or 4 lots of money deducted from their account. This means for some will be overdrawn or cannot use that money elsewhere. I can't believe I'm having to explain these very basic

Same here going get a delivery tomoz. But what for? Reckon they are going send a white 1tb?

FFS

I hope none of your delusional people on here bleating about getting their mis priced, Pre Order, not due out till NEXT MONTH, Trading Standards, Christmas Ruined , Petition seeking snowflakes DO NOT work for any of our public sector uniformed services, especially given this morning!

Get over it, it was never going to happen. To keep going on and on sounds like a repetition of Strong and Stable we had to endue many months back.

And for those moaning about Argos having their £89.99 now and it wont come back on their account for few days but now cant buy anything else, sort your priorities out! YOU KNOW WHO I AM REFERRING TO.

Compensation - GET A GRIP!!!!

Think of those unfortunate people that were happily going about there day, busy commuting probably more than likely off to work and school who didn't have time to sit on the back side b*tching like a child about not having their cheap xbox one for little Jonnys Christmas but feel they have enough time to write letters to CEOs and such like demanding reimbursing with extras, like you actually deserve it!!!!!

Its not released until next month!!

People have the right to have and express an opinion. End of.

Did anyone manage to get this at the cheaper price?

same as me :smile:

your right, it appears in my orders, but when I click on it, it says order not found, oh well

Lol, you THINK you did, people get a 100yr birthday card from the Queen, I guess you believe that she writes then all out personally too? :thumbsup:

No way, have it bookmarked for when I receive my xbox, either from my 89.99 pre-order, or my handwritten complaint letter.

Yes, they do. But it doesn't change their terms and conditions. It doesn't change the law that protects them from these kinds of mistakes.

The CEO, if he even reads your letter, will know the law better than you. He will know his obligations, and sorry, but he has none when it comes to sending out a bunch of cheap games consoles that were mispriced.

Just because you feel entitled, it doesn't actually mean that you are.

We all love a misprice, and it's great when they come off. We all knew this was one of those, but do just as the rest of us have done over the years of membership here - chalk it up to experience and move on.

It's not going to happen - it has no reason to, so why waste your time?

...or you could just unsubscribe. :angry:

OK, let me help you out:
Because Argos have said so
Because doing so would not help their profit statement and would pee off the shareholders who have more sway than you or I
Because others have had their cancellation emails and they would be foolish to fulfill ANY orders as doing so well just add to the negativity and result in a deluge of calls to their call centers

Do you need any more reasons as to how I came to my conclusion? I would LOVE to be proven wrong as it means people will get a bargain. However, the fact that I didn't order does not mean that in have no right to comment either to help people or point out when prime like you are dishing out misinformation.

By all means complain, I'd totally advocate that, you will likely end up with a voucher which is good but to think that ANY amount of complaining will convince Argos to take a huge profit hit is just silly, perhaps if it was one or two people they might do it, but too many (rightly) jumped in, many if which probably didn't actually want the console :thumbsup:

A pre-order in the clearance section? Pull the other one.

You clicked on it from here, just like the rest of us.

Tried a few times first thing yesterday morning but kept saying it woukdnt go through, just checked my account and argos seem to haave taken the money twice but ive not heaard a thing from them? X

Login to your account and check cause it seems a lot of people just had their orders cancelled without any notification

Very well summarised.

No orders showing in my Online Argos Account, No Order Confirmations received by email or text, no cancellation emails or texts and four yes FOUR lots of money (where I tried several times to get the payment page to work) still showing as held/pending at Barclays, am I winning :angry:

Likewise, isn't having an opinion on a public forum a bitch?

Theres always a chance! :sunglasses:

Not going to go back and read 1000+ comments, has anyone not received cancellation yet?

I've only had order confirmation at this point

I still don't know why you are still here.

People have the right to complain. End of.

They have the right yes but maybe some of us want to live in a society where people only complain when they have been genuinely put out, not because they selfishly believe they are entitled to a super cheap Xbox. For all of those complaints you are encouraging which are ridiculous those who are genuinely struggling and have a genuine reason to complain will get drowned out. Well done you.

More generalised sweeping statements. I speak from experience and have had personalised responses from directors.

For those interested in peppering the company under a mountain of paper. Avoid email a letter is less likely to be ignored. Of course it's your choice you could send both.

ceoemail.com/s.p…019

retail-week.com/top…cle

There isn't a question at all, what you're highlighting is a pipe dream, rather than reality. If you go into Tesco and buy a TV, then return it, the funds take around 2-3 days to be credited back to you. This will be a similar process and timeline however given the sheer volume of transactions they will have to deal with, I for one will forgive them if this takes a day or two longer than normal.

If the order had gone ahead, you would still have no goods for a month and the cash would be gone so what actually IS your claim to compensation exactly? If your cash flow is such that you were relying on this money then it begs the bigger question of what were you doing placing the order in the first place? Argos aren't accountable for our financial situations.

On that you are spot on!! Good luck with the letter, I honestly think you will get something out of it :thumbsup:

I think implying I am stupid is certainly derogatory. As far as I'm concerned you seem to have nothing bettar to do than try to belittle people on here with your high and mighty attitude. Lol. No more than a bully as far as I'm concerned.

Ok, so I said "no amount of complaining will get you the Xbone", to which you said "how do you know that 100%". I then gave you 4 bloody good reasons and you declared them to be "sweeping statements", which by DEFINITION they weren't.

So, you're now saying that when you said that there IS a chance, what you meant is that there isn't a chance but there is more chance of that happening that flying to Pluto in the next 5 minutes? You're right, that's way over my head as it makes no sense! :raised_hand:

My reference to being childish is your comment that letters should be used, not emails, as the Directors will have to answer each one individually which will create a load of work for Argos, that's both petulant and childish as you're wantonly trying to disrupt their business.

As I keep saying (you talk about things going over heads), I am all for complaining, as long as people remain realistic in their expectations of what the end result will be.

Finally, I'm not putting words into your mouth, I am merely picking out your words and pointing out where you're wrong, you need to understand the difference.

Yeah, established trading laws of the country mean nothing, right.

Mods - Please close this thread.

I cant be bothered with chasing rainbows, you carry on though, just don't spread false hope.

I just said I DID place an order, thus I DO have an interest so why wouldn't I follow the thread? Your reading comprehension has a lot to answer for. Perhaps Argos will issue a modest gift voucher as an apology, I maintain an interest in case but I fully accept we will not see the product we placed orders for, it's abundantly clear (to everyone except a very small minority at least)

@frankison

If we both agree on a letter of complaint that's it there isn't an issue we both agree on the same point.

There's also the question here of compensation. As mentioned earlier if funds have not been returned immediately therefore restricting purchases elsewhere. Are argos gong to make up the difference? :thumbsup:

I think you'll find this is going over your head.

I never said anyone was guaranteed an X box I simply asked how you calculated the zero chance. You never gave a satisfactory answer because you can't. It's just your opinion, you can't see what will happen in the future. Something that would have a zero chance of happening would be something like flying to Pluto in the next five minutes.

I don't see how complaining is childish. It's just a basic right. If you don't want to complain then don't. But don't try to stop those that do.

I have also never said complaint equals getting an X box.

Putting words in my mouth is what you are doing.

Because the Directors spend all day reading emails from plebs like us? Ever heard of a PA? Regardless, any director who had the time to personally reply to petty pricing mistakes needs sacking, it will get dropped to the CS Manager :thumbsup:

Oh dear another pre judging assuming nobody.

You write an essay as though fraud has been attempted.

I for one did not know it was a pricing mistake as the last time I priced X box's they were around £200 mark. I had no idea this was supposed to be £350. I clicked on it by going through the clearance section.
I am not a gamer so am not up to date with the various packages.
If this was up at 1 pence then yes I would agree with you but it wasn't it was at a price that rightly could have been in the clearance section.

So before you get on your high horse making assumptions about things get your facts straight first.

Hang on a minute, lets be clear, as I have already said, I totally advocate a letter of complaint, this was not the original issue. I simply said (with others), that there is NO WAY you will get a console for £89 by complaining, no matter how hard. You then jumped in and asked how I know that 100% and went down the childish route of inundating the Directors with letters in some misinformed logic that they will give up the consoles rather then spend the next month handwriting letters of response!!

To reiterate, as this seems to be going over your head, this has never been about the complaint, its about YOU giving false hope to people who may think that their complaint will yield a £89 console! :thumbsup:

Sorry. But you telling me doesn't mean a thing. You cannot state with 100% confidence that the chance is zero. If that were the case every barrister up and down the land could go to court 100% confident of the verdict based on one document. One has to question who really is delusional.

If it is the case you no longer have any interest with this why not go look for more hot UK deals rather than following the traditional British mentality of trying to stop and restrict others. you've made your opinions felt and if that's how you feel about the situation you won't really be interested in this thread anymore will you.

Go read up on Distance Selling Regulations. They've done nothing wrong and if you want to talk about morality, we all knew FULL WELL it was a mis-price but we were happy for Argos to take a huge hit - tell me, who has the moral high ground here?


.. and no, you wouldnt have made a penny of interest in the time it will take them to refund you, put the pedantry to one side.

Ordered yesterday by visa - they contacted us by email and explained that they won't honour the order. :neutral_face:

Or perhaps you haven't made your point very well at all? Other than wanting a spreadsheet to see how he suggested zero chance I too haven't got a clue what point you're supposedly making?!?

Money was pending yesterday and item got cancelled At night....now they have claimed the money????

My. Mentions of HOTUK :astonished: Buzz should of got a mention

Argos Limited

Mr John Rogers Chief Executive

Email [email protected]sainsburys.co.uk

Telephone 01908 789171
Website argos.co.uk
Social Media T F

Postal Address Avebury, 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NWM

Argos Limited

Mr John Rogers Chief Executive

Email [email protected]sainsburys.co.uk

Telephone 01908 789171
Website argos.co.uk
Social Media T F

Postal Address Avebury, 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NWM

Argos Limited

Mr John Rogers Chief Executive

Email [email protected]sainsburys.co.uk

Telephone 01908 789171
Website argos.co.uk
Social Media T F

Postal Address Avebury, 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NWM

Argos Limited

Mr John Rogers Chief Executive

Email [email protected]sainsburys.co.uk

Telephone 01908 789171
Website argos.co.uk
Social Media T F

Postal Address Avebury, 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NWM

Argos Limited

Mr John Rogers Chief Executive

Email [email protected]sainsburys.co.uk

Telephone 01908 789171
Website argos.co.uk
Social Media T F

Postal Address Avebury, 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NWM

Argos Limited

Mr John Rogers Chief Executive

Email [email protected]sainsburys.co.uk

Telephone 01908 789171
Website argos.co.uk
Social Media T F

Postal Address Avebury, 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NWM

Argos Limited

Mr John Rogers Chief Executive

Email [email protected]sainsburys.co.uk

Telephone 01908 789171
Website argos.co.uk
Social Media T F

Postal Address Avebury, 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NWM

Argos Limited

Mr John Rogers Chief Executive

Email [email protected]sainsburys.co.uk

Telephone 01908 789171
Website argos.co.uk
Social Media T F

Postal Address Avebury, 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NWM

Argos Limited

Mr John Rogers Chief Executive

Email [email protected]sainsburys.co.uk

Telephone 01908 789171
Website argos.co.uk
Social Media T F

Postal Address Avebury, 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NWM

who the hell would pay 350 for xbox one s when they sell for 180'ish. Seriously they think they applied some colour and its ok to charge twice? haha

Never mind the Oct 3rd release date that was stated...just now had my Xbox One unexpectedly delivered by Argos' excellent Shutl delivery service. Poor guy had his hands full getting the Hisense 55" Curved 4K TV in the building but all good in the end. Connected it all up and playing online right now. Bit peeved that the Hisense didn't include a HDMI cable! Using my Moto G5 now to speak to cusomer services about that, but they've just informed to put any complaint in an e-mail. I suppose that gives me the opportunity to fire up the new MSI gaming laptop! Could have done without spending £166.96 on all this gear today but hey-ho...mustn't grumble.

They said they would let my two through, but the rest they were going to cancel....

So keep looking at deals on hotukdeals then?

Can't believe I missed this one! Already have a standard One S but at £90 I'd have gladly had another just so i could have a UHD player in another room. If anyone gets one of these and decides they don't want it, I'd gladly give you £100 for it, there instant £10 profit, zero effort. :wink:

The page doesn't even show anymore now, just get the stock message "We're making some updates to our website to make it faster and easier to shop. We'll be up and running again shortly." More like "we are making some updates to our website so you can buy under priced Xbox Ones anymore" I'd say. What's the betting when this page comes back it isn't £89.99 anymore....

Lol at the saddos that phone Argos up or post on Twitter or what not. Just order (one only) and play the game. That's all you need to do. Yes it's a lottery with these type of deals. Welcome to hukd.

How can this possibly be a deal if there's Zero chance of this being honoured?

How would anyone receive a cancellation email when the argos website is down :thinking:‌ :joy:

It's funny.. Every single person on here knows this will get cancelled and know it won't come through. But they all still give it a try.. Good luck everyone but doubt it'll come through

Looks like these are already appearing on eBay.

ebay.co.uk/itm…558

I ordered one just to use as a decoration, I don't play XBone anyway. :poop:‌ :ninja:

Same as the others, tried and kept failing st he processing payment with two different cards. Nothing showing as out my bank ‘yet

Just called Argos and they gave me some info:

All payments taken, whether confirmed with an order number or not, are in a "pending" state and will be bounced back to your credit/debit cards within 72 hours.

Anyone who got a confirmation, sorry, you won't be getting your XBOX. They will not be honouring the sales.
They are not legally obliged to complete any order, their T's & C's allow them to cancel orders arising from technical errors.

The store system is not updated yet, I just went in store and got one. Hot!!

!!!!PLEASE READ BEFORE COMMENTING!!! - YOU WILL NOT RECEIVE YOUR XBOX!

Just called Argos and they gave me some info:

All payments taken, whether confirmed with an order number or not, are in a "pending" state and will be bounced back to your credit/debit cards within 72 hours.

Anyone who got a confirmation, sorry, you won't be getting your XBOX. They will not be honouring the sales.
They are not legally obliged to complete any order, their T's & C's allow them to cancel orders arising from technical errors.

(I called them because they took payment twice, despite telling me the order couldn't be completed)

Aye, there's a chance one or two would get through. But someone will come across it and post it eventually.

That £10 voucher won't convert to cash. They'll give it back to you in a £10 C&A voucher.

They are not a waste of time, they generate clicks and income for HUKD so they will always appear and be sent out on whatsapp etc.

I paid £79 as had a £10 voucher. Worst case, they will refund £89. At least my voucher will convert to cash.

Hopefully a few orders slip through the cracks and get sent out :grin:

That’s not always the case. I contacted Argos when a voucher code took too much off a bed I ordered. (About £50 too much). I contacted them because I needed to order a bed elsewhere if they were just going to cancel it. They told me they couldn’t see it being cancelled and the order was delivered a week later. They corrected the site that same day too.

The key to getting a misprice is to order it and if it’s in stock (not a preorder) do not post it here until yours is dispatched (pay for next day delivery too). The moment it’s posted here, your odds fall greatly and it depends solely on how many ordered. With this misprice, loads have ordered which is why Argos will likely cancel. Those calling early on may have actually secured you that deal if Argos were able to correct it sooner. :wink:

I think this has happened for a few people, Including me :angry:

Half the time I think its a publicity stunt..

Just goes to show that Microsoft is over charging for the Xbox One S... come on MS bring that price down to £99 and see if you can make the Xbox One S fast enough! Just make all your money back on the software and DLC...

(yes PS4 is also too much in my opinion)

and I won't even start on the Xbox One X price... :poop:

Well thats a waste of five minutes of your life... who cares? Its the thrill of the chase followed by wondering what shitty voucher theyll offer up as urwarranted apology...

All part of the fun of HUKD.

‌ :raised_hand:

If you check twitter, normal customers are going mental saying why is the site down, i need to buy presents, I'm taking my business to amazon, Toys R Us etc :joy: So at least we've lost them loads of customers if they don't honour it

If they take the money, in contract law they have accepted your offer. Their terms cannot override or superceed statutory laws.

I also paid via pay pal and got the order confirmed screen, but no confirmation email from paypal or Argos and its now disappeared altogether from Paypal!

Intriguing.

None of it will be honoured though. I think we/you all need to accept that.


Interesting point above though that they really must be losing sales as a result of this down-time.

Entire Argos Site down now..

They really need to sort their system out.

I tried to place an order, but got a message "the payment cannot be taken". Fine, I missed out.

Strangely I've got no order, but an £89.99 charge on my credit card :thinking:

Didn't work on the website. Couldn't use any of the payment methods. However I did manage on the app via credit card. PayPal wasn't working though. Ordered so we'll see if it's hoinoured!

Haha :wink:

Was that the Amazon cock up? I also got one of those... Had to argue the toss with Amazon though!

And conversely, Argos knows that it'll cost you 300 quid for a lawyer to kick the whole thing off :nerd:

Looks like this deal has knocked out the argos website! :party:

I think the misprice bingo jpeg needs to be added to the misprice bingo :grin:

#hukdinception

Ordered this morning when the text woke me up... Money has been taken but no email. Worth a chance!

Here we go! My comment was in jest and if you read my posts its obvious. Thank god this isn't Twitter or I'd be strung up lol CHILL OUT IT'S ONLY A TOY

Thank god it's expired! I can stop trying to get to checkout now. Lol

It's complete madness that the site is still down! They must be losing some serious sales! :sweat_smile:

£5K?

don't you mean £50K?

Can't wait til my 8 x box's arrive. Now just gotta wait for that £1 ebay listing offer...

Received my order confirmation and 'receipt' email so looking good so far.

Maybe there were loads of misprices

I wonder if they're updating T&C's as well while the site is down just to cover their arse! :joy:

Interest - not business. Not everyone will click to buy it knowing it's a mis-price and then deal with trying to get any held money back, but people might well click on and then think 'Actually do they have xxx whilst I'm here...' or think, 'well I missed that one but they have this at a decent price'

​ordering gets people on the mailing register and so are now subject to advertisements from the company and therefore are much more likely to make a purchase from them. google email affiliate marketing.

Fingers cross

Same here. No cancellation email yet. Got the original xbox one so not too bothered.. if it was the xbox one x that would be a different story :grin:

Looks like we've bought them all :joy:

Right,time to start that petition :grin:

Why waste your time commenting on my post then? You've taken this badly, nothing to do with being dense, I'd imagine the people that ordered it aren't dense, merely trying to get a bargain, which is what this site is for.

While I understand I’m likely incorrect, I’m pretty sure the consumer helpline is there for the sole purpose of answering consumer questions - if I can have a fact I’m unsure about explained by experts why would I choose not to? It certainly wouldn’t be a “waste of their time” again seeing as that’s the sole basis of them creating that helpline.

That’s what I thought

Argos now updating again

I think he was having a little joke mate......

Get ready for this: "4.3 a) Online price errors. If we discover an error in the price of goods ordered or reserved, we will inform you as soon as possible (e.g. prior to the goods being despatched or in store prior to the collection of the goods). We will provide you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you choose to cancel and have already paid for the goods you will receive a full refund."

Oh man this made me laugh so much! As well as and every other person in the room with me.

Thanks notabluff, I'm busy a lot of the time these days but this put a big smile on my face.

Lol :joy:

Ordered 1, wouldn't let me pay at first, received the confirmation email and order is complete...

We'll see what happens.

Out of stock.

They honored my order when they mis-priced Call of Duty:Legacy Edition. That was a smaller order though

Guys just let us know if anybody received it for that price? :skull_crossbones:

There is literally no reason to ring/contact though, just wait and see what happens. And yes, the "bingo card" is funny, but sometimes ones do "slip through", I got some KMix £300 mixers for £80 a few years ago whereas others didn't as it was a misprice. Stranger things have happened in the past

Out of stock now unsur

Damn you Serle. And to think if that one guy hadn't mentioned this, Argos would never have realised they'd sold thousands of these this morning at a massive discount, probably more than they had stock available for, and you'd all have gotten a bargain Xbox.

Bwahaha...I have no interest in an Xbox but I like hukd messages...so was here as soon as I noticed it. Way too late, but meh. Nice for a try...never know your luck. Some might get it. Good luck those!

Just here for the comments.

Love a misprice, you guys are hilarious!

Whoa hold up...so for every attempt made for payment, we actually got charged???

No one actually phones up and do you really think argos wouldn't notice that 3000 Xbox ones just got ordered in less than an hour.

Get to last page of checkout after entering card details and it errors out saying "We were unable to process your payment." They have either found out or I am very broke! :disappointed:

Seconded, told me my order failed but payment was taken already showing on my online banking.

Not working any more - the button is there but doesn't work

Ordered and paid for! Done even need it but I wanted it! lol :grin:

Any one got a cancellation email yet?

Even so they'd have to let people check the status of a order etc, point is why would you receive a cancellation email after 5 hours with so many orders plus the website being down, people getting there hopes up for no reason at all, hardly anywhere cancels orders that quickly, especially when the website is down

This is the part of the thread people start moaning about payment being taken multiple times.

I'm trying to find a loop hole in the contract and consumer law so it'll get honoured :joy:

I'm down 3 grand now on my bank with not a single order confirmation number.

How much money do you want from me argos you bastards!

If anyone thinks there's even a slight chance your going to get it for this price then your deluded

In my experience Argos are hit and miss when it comes to honouring price errors.

The higher their loss the less chance of it being honoured I guess.

Hope I'm wrong!

Took me about 20 tries but finally managed to get it ordered, doubt they'll honour it but worth a shot....

If the payment has gone from your bank, you'll be able to show Argos the Bank Statement and they'll refund you :smile:

You obviously don't/haven't ever worked in a Customer Service role of any description.

How "obvious" it is or isn't that it's a price error is very subjective. £89.99 is still a sensible price for a piece of technology, if it was £8.99 then yes, it would be pretty obvious even to someone not au fait with technology prices that it was a mistake. At £89.99 it could easily be perceived as a special offer / stock volume reduction price by a typical consumer (I dont include the HUKDers among us in that bracket!).

As such, a nominal voucher (£5 or so) would be a typical move by the retailer to avoid any bad will from customers.

Probably because they've already confirmed they won't honour it

Nice find - just for the record argos DO sometimes honour price glitches.

They honoured the call of duty pre-order one few months ago. Should have been £80 they sold it for £40

Oos for home delivery now

Mine's been dispatched guys! :smile:

I think HUKD have crashed Argos server yet again lol

Got mine. Still gonna sell it when I get Xbox one x but come on! For that price

order in, fingers crossed!
expectations, low :wink:

Just ordered it. Got sent an email, delivery 3rd Oct. Nothing ventured, nothing gained, probably receive another email later saying wrongly priced etc :smile:

You can't. Your money is now going towards Argos exec's Christmas party.

This is no glitch, it's simply a clever marketing trick to draw people in and get people talking about it. It's basically free advertising for them, they'll probably let a few slip but also their going to earn a lot of interest for keeping our money for a few days too

Did you have a time machine and did you jump to 3rd October ?
‌ :joy:‌ :joy:‌ :joy:‌ :joy:

Was on the fence about this deal. But with cashback and free delivery thought why not. Ordered and confirmed delivery. What do I do with the 500gb Xbox one s I already have. Decisions decisions

I managed to order .... no email and they took the money twice .... guess I won't be eating this we

It says pending transaction in bank , but I have no order on my Argos account. Will this be cancelled I can't have £89.99 leave my account with no order to show for it?

Where does it say that?

Won't get honoured, pointless.

Neither do i. But i sold mine for £60 same day.
hotukdeals.com/dea…001

Payment by PayPal but not had confirmation email yet.

Does not help by you contacting them, increased traffic may be monitored by computers who can not correct prices.

OOS for home delivery now. Can't even add to basket :disappointed:

Out of stock now cancelled I reckon

no, the contract is formed on dispatch - this is generally the accepted point of order acceptance for a range of merchants, Amazon, JL etc.

the Argos terms and conditions state that the order is acknowledged when payment is taken, and accepted once dispatched.

Are you stupid? It's nothing to do with that. Not in the slightest.

still working for me. ordered 2 on my credit card. will see what happens.

Got One - I hope

Been charged 3 times :angry:‌ :angry:

tidy

Well I guess that's that.

Got a confirmation email. Let's see how it goes. Nothing to lose if it gets cancelled :smile:

Numpty... Why would you tell Avon about it

A good find but realistically Argos were never going to honour this.

I once bought a towel set, from Argos, for a couple of quid a towel and someone got in contact with me saying that it was a mis-price and if I'd still like them I can pay for them but it would be 10x the price. Swiftly told them to jog on!

They took the money straight after ordering and it took about 3 working days to get back.

Not sure why everyone is so certain its so beyond the realms of possibility for them to honour this. Remember Vodafone recently honouring the Samsung VR error and giving away tens of thousnands of units for NOTHING?

Lol

Over £5k in pending payments here guys, hukd what have you done. :persevere:

To anyone who says it's failing payments. When you click submit order nothing seemingly happens. Just leave it at this point mine refreshed like 10 seconds later then said order complete.

I think this is where people are going wrong.

My payment has gone out of my bank but I haven't received any email confirmation :disappointed: I don't have the order no. either in the orders list :disappointed:
Am I heading towards a loss of £89.99

On the plus side, we're probably going to get a voucher for a washing machine or some sh.t like that as an apology.

My bank account has been deducted by their amount times however many times I tried :joy: (Roughly 6!) i didn’t even get past the checkout

As if I didn't know how this place works after being a member for 99 years. ...I am as joking, doh :disappointed:

It's called a mistake... you know? It happens from time to time.

Please delete your post as it has your full address in

Can not believe you made them aware. Key is not too please.

There is no way they'll honour this price, it's clearly a website error, and they don't have to.

How much would it usually retail at?

If your not in it you can't win it. Ordered 2. Thanks OP. :raised_hand:

Ordered using my Argos card.

Thanks, I'll wait outside your house on the day of delivery.

Lol at some of these comments, so many entitled people

Ordered 2 and got the confirmation email. Not sure why people have contacted Argos about this... surely it's alerted them to the problem and will make it less likely we'll receive the goods at that price.

It was unlikely anyway, but as others have said. You gotta be in it to win it.

Ordered

I was straight on it and managed to pay for one by PayPal which said something along the lines of 'we cannot confirm your order at this time' and another by Amex which took my payment from my card but the site said payment failed. Not holding out much hope

If they don't refund, they HAVE to honour the order.

a lot happens in 3 weeks.
Would not be surprised to see a price drop in time for Christmas or the Fifa 18 bundle

This is getting cancelled, the law allows for human error, I feel for the guy sat at argos head office right now

So tried to purchase! At the payment stage entered card details and system went off to approve transaction. Errrr Error card not processed so tried again and same thing. But after the second time of failing to close the deal, I looked at bank account to find two lots of £89.99 pending payment. looks like I will have to wait for my money back. Worth the punt though if it had pulled off.

Numb nuts should be your name.

For your info if you are not aware sir, there has been certain occasions one or two people have called companies to ask if they will get their items. Further more certain companies do honour it. I have been honoured few things, 1 which was the t-mobile glitch. 0.00p per month for 250min, 250text and 500mb. That was 3 years ago and I still have it even though ee has taken over it but they now charge me 50p per month.... :blush:

One last pay day for Argos

You're a fool if you think this would have snuck past them.

They will have received thousands more visitors and orders than they were expecing, that alone would have alerted them.

Just managed to finally get my order through!

impossible - it's a pre-order, not out yet.

Argos website is down at the moment :wink:

Just ordered took a while to go through so I called and she said we can't do it at that price. I said well while it's still advertised you have to honour it really I'm sure read in standards would agree. Then webpage started to work so ordered online hope I get it will let you all know

And now showing currently out of stock for home delivery although it's still on their site at £89.99

Those who ordered more than one...congratulations! Your greed probabaly ruined the little chances we had.

Bloody twunts! At it again

Nope.

It's out of stock on the site now

Lol yeah it's great way to drum up business.

Marketing manager: "I've got this great idea guys. Let's do a misprice, then loads of people will visit the site and order it. Then when they've gone to all that hassle, let's cancel all the orders, and people can then spend five days checking for their refunds. I think that's sure to get people using us more often! What do you reckon guys!"

Brace yourselves for a flood of self righteous fury and people swearing off Argos forever because their blatantly mis-priced deal didn't go through.

I see I'm already too late for the short sighted people who think they'd have got away with it if not for a few people talking to customer service (those meddling kids). Deals like this are so entertaining.

Ordered one, like others, not showing in Argos account orders and no confirmation email.....

@fanpages would love you...

Ordered. Thank

Showing OOS for home delivery

I've spent no less than 5 grand now on these bastards xbox ones. Hope they honour it!

Lol nice work

MINE HAS BEEN DISPATCHED GUYS!

the "continue to delivery" button is greyed out.

If anybody gets one, can I have it please?

Our Doris said the Xbox One X was the final straw and has hid the bank cards. I've looked everywhere but can't find them. Ta in advance, appreciated.

Contract is formed at point of the goods physically despatching. Please dont waste trading standards time.

Why are people sharing their addresses? lol

Also just checked my CC and its showing as two payments pending. Will keep an eye on them. Hopefully people with multiple attempts havent been stung with 10 or 11 pending payments? lol

Thanks very much Buzz. Heat without a doubt whether it's get honoured or not.

AND I hope no one calls them!
Idiot calls them: "Mmmm hello I'm a d*** head and found a glitch on your website, will you be honouring it" :poop:
Argos: can I have the product code please, oh yes I can see, yes yes yes thank you so much for informing us, we will be sending emails to confirm to every single HOTUKDEALS members that unfortunately their order will need to be now cancelled as an d*** head has made us aware of the miss price... :raised_hand:‌ :relaxed: ... is there anything else I can help you with!!!!!!!!!!!

lol, no they don't......

If the item has left their hands they have to honour it, not if they haven't even dispatched it yet.
Pretty sure the contract is formed upon dispatch.

Won't let me pay, not sure I can be bothered to pursue this.....

I just find the logic crazy...

ordering one and seeing what happens may equal a bargain (game Mafia springs to mind) or a voucher... ringing/email will not ever result in anything....

I hope that's a joke

lol we crashed the whole argos website because of this deal...

Ok. Thanks for correcting me. In which case all these mispriced deals are really just a waste of time I suppose. Especially with a pre-order items.

God you have had one exciting morning haven't you. Quick get the kettle on and have a sit down.

Just rang up said it was misprice and gonna cancel all orders

No Risk No Reward

I roll the HUKD way :wink:

Received confirmation email

Oh the irony!....

So, how can you get your money back, if you've been charged multiple times, and order 'didn't go through'?

My payment has failed so many times but over £2000 has been taken from my bank.

Argos wtf! I don't have any money.

Payment screen timed out but my argos card has been charged....no order confirmation email.

Its not an old bloke in a flat cap anymore... my visions of retail are shattered :grin:

I have hd it before, they just refunded it back, as the voucher is unique and can only be used once.

no, contract only exists at point of despatch

It took payment from me going through the whole verified by visa process etc but then went back to the basket stating the payment method could not be used...

Join the very large club! I have a confirmation e-mail but 2 visible charged on Amex and I'm also expecting to see one on my Nationwide card that is not showing yet.

Won't let me order by card or paypal!

Yes definitely. Hard luck mate :laughing:

The small print
*Prices correct as displayed but are subject to change.

Got an order through on Paypal after trying my card directly. Now do I....

1) Go looking for some spraypaint to 'redecorate' that fugly console

or

2) Redo my entire front room with a Minecraft theme

‌ :stuck_out_tongue:



or secret option 3) - forget about the entire thing cos it's never gonna happen!

its charged my bank account 3 times. what do i do.

Orders have been cancelled. Website is also down while they correct it I guess?

Hang on I will just ask my wife, she's a bit older than me

Yeah will be the case, I normally don't get suckered into these "never gonna happen price errors" but figured what the hell lol

Payment been taken 6 times but order finally went through. Hopefully they honour it! Now to just to wait for all those failed transactions to come back into my account..

I'm up for a petition etc if they don't honour this! It will cost them a fortune in time man hours and resources answering all the complaints.

Ordered but have no confirmation email, I expect many others are experiencing the same? :thinking:

won't let me enter bank details

You're very funny :grin:‌ :grin:‌ :grin:‌ :grin:

I ordered at 6:40am, got the confirmation email but not yet had a cancellation email. I'm waiting with baited breath...

Yeah they won't ever spot loads of £90 orders for an unreleased xbox :angry:

Your merely doing it to try and prove a pointless point about misprices. Theres plenty on that famous search engine i forgot the name of. And probably on the gov site and trading standards sote too.

The website is now down

Why do you care? It hasn’t affected you in anyway. :joy:

Tried to order PayPal, 2 x debit cards and Argos card nothing worked yet bank one account shows pending payment but no confirmation email.

Yeah an exclusive price error :dizzy_face:

Jealous because you missed out?
Wasnt ripped off - Call of Duty Infinite Warfare Legacy Edition.

Calm down dude.

Well yes they take money straight away. Best increase that overdraft quickly

Ordered at 7.30am got email confirmation etc would be nice if honoured

mhm.

Yes I got that deal honoured and the archos 605 many years ago and a few others .... BUT remember Argos are under different ownership now (sainsburys). I ordered, but I cannot see it happening.

Ordered about 40 pricing orders from
Argos last 5 years and they never honoured One in delivery only in store collection that's before they noticed

Getting 'not available for delivery'

Well, just order, fingers crossed!

Managed to order after half an hour of the site not accepting payment details. I didn't have a card saved with them so I added one to my account and that eventually worked.

Darn they're onto it website down :cry:

There will be some financial reason behind this, that's why they take the money instantly. £89.99 is too random an amount for an accidental misprice.

Whole Argos Web site down now! Must check my bank and visa account to see how many of my attempts to buy are holding against my account - not happy if a transaction is pending for each attempt without actually being able to complete the order process... :disappointed:

I guess you've never been involved in marketing? This might be the case if this was some site that no one had ever head of. But the idea that argos marketing dept. are deliberately misleading people to 'draw people in' is such a nonsense I can't believe people actually think it.

Firstly they put themselves at risk of legal action, secondly this generates bad will not good will. It makes them look like amateurs, where as they obviously want to be seen as a one of the UK's most established retailers that people can trust.

Secondly the clicks on this (that generate bad will anyway) are so tiny in the great scheme of things as to likely be irrelevant to their bottom line. Even if EVERY person bought something else after buying this, it would be impossible to quantify the damage done when all those people get a cancelled order. They may never return again.

Do you see why as a marketing campaign it's impossible to sell? There's reason they run nationally advertised £5 off over £50 Etc.

Honestly the comments on here never cease to amaze me. It's like being in a room with a bunch of conspiracy theorists. smh

You got hooked. Did you miss the point of it being pre order which isn't out yet? :blush:

There's always a handful of comments on misprice threads where the greedy buyers berate anyone that mentions contacting the retailer - trolls included.

I would say if payment has gone from your account & shows on your statement (& not just in the 'allocated/holding' area) - then you can claim the transaction was completed & entitled to your goods.

Works fine for me, can't wait!!

Does anyone know if they charged right away? I managed to order 25 but I won't have the funds until the end of the months.

This should definitely happen

I got an email confirmation just 10 mins ago.

Payment won't be taken. Payment will be on hold. Bank then remove it from showing on your balance but still in your ban

You do realise that the stock system is a bit more complex than some old bloke in a flat cap ticking off orders with a pencil?
If a certain product starts selling at a crazy rate the "computer" (welcome to the future) will flag a warning long before anyone contacts customer services! :thumbsup:

Another HUKD DDOS? :nerd:

Charged 4 times.. but at least 1 went through! Fingers Crossed!

Wrong, until the product had left their hands, it's still theirs. The money can be refunded.

It's a pre order. As in not instock so good luck with that.

Ouch :angry:

I'm baffled by how many people call them up to ask if the price will be honoured! Just try it, nothing to lose

Thanks to the twonks contacting Argos its over.

You been on this website before?? Get a life and go buy RRP items.

Same here....what a bargain we got!

Wow, what did I miss?

99 percent of people don't think they will win the lottery they still do it.

Ordered. Took a few times to accept payment.
Fingers crossed...

Contract is formed on despatch. Also they're covered on misprices in section 4. You really think Argos legal haven't covered this type of error? It's obvious mistake, good luck if you get one but trading standards won't be interested, I've tried before! A retailer sets when a contract is formed.

sadly it seems to be an Argos exclusive

Always one who doesn't get the sarcastic joke... :smile:

this is a pricing error which is currently in the process of being updated. The correct price is £349.99, apologies we will not be honouring this price. If you have placed a successful order you be contacted to advise the order has been cancelled and refunded. If you have not received any confirmation for this order it is likely the order was not successfully completed and any pending payments on your account will be automatically refunded. ~ Lisa

People phoning up argos asking if the price will be honoured is like finding a suitcase of cocain and asking the police if it's ok to take it home. If you get rumbled "i found this officer" not "what the heck am i gonna put up my nose now!?"

I don't think it really matters whether people tried to order one or ten - they'd have picked up on it and refused to honour as per their terms and conditions. You wonder whether they do things like this on purpose to drum up interest as lets be honest, there should be enough systems in place to make sure they price something correctly and how many people would have clicked on it at £350?

Spoke with Argos as I made payment (pending in my bank account) but n9 order code and no email.... Called bank they said I need to get confirmation that the order wont be placed and I spoke to Argos who advised it wont be processed as price error and now I have to wait 24 hours for the payment to be put back into my bank

The fun's over guys -

Launch

It's possible. I've been charged for 4 even though I only ordered 2 on my bank account. No idea if my credit card has been charged but I tried that a couple times too. Wouldn't even let me log in on paypal so that should be fine.

From a pre-order for 3rd October? You sure you ordered the right one?

Have you got a link to where it says that in law?

I've ordered and got confirmation :sunglasses:

Never ! We all thought this was the lay CH price :smile: come on now lol !

Well this explains why their website is down.

their description also claims the product is an Argos exclusive....?

Now people have your order number can rearrange address lol

Proof or calling BS

Been charged but not showing on my account as an order and no email. Am I right in thinking the contract is only considered good once the item is dispatched? By which I mean if I say nothing until after the 3rd October will they have to honour it as they have technically charged me? Just a thought. But no, not holding my breath!

I ordered one earlier and have just phoned Argos as I might be at work when they try to deliver. Suzanne, the lady on the phone has said its a misprice and wont be honored in accordance with contract and consumer law?

Says ordered, payment taken, no email confirming and not showing on my orders on my account. Oos now before anyone else tries!

Order placed but we will wait and see if they honour it.
‌ :dizzy_face:

Follow up = email received to say due to price error they were unable to process my order. :cry:

Come on it’s just one to add to the collection

Dear santa,

I've been a very good boy this year. There have been many deals posted on hukd but I've managed to behave and control myself.
The Samsung S8 came up. But I said no, no!
The note 8 came. But I said no, no!

Now that this deal has been posted, I have no option but to say yes please!

Santa, please, please please have a word with your elves over at Argos and and get them to fulfil my order.

Thank you

Love,
K

Keep trying. I got it on the 3rd time . Thanks op.

Thems the breaks...

I'm sure sales of a certain item suddenly jumping up 10000000% probably doesn't help either :grin:

OOS for home delivery!! Missed it lol

Just placed my order gone through no problem! Delivery in October mind so plenty of time to cancel but if they do heyho

Update*** email from Argos confining my order and delivery....

Online agent has advised Argos will not be honouring the price. System error apparently!

Non in stock for my postcodes

wouldnt publish my order number and address mate

Had a confirmation of delivery email and £89.99 charged to my cc. I still think they'll cancel it!

you tried to buy 33? :thinking:

@all of those who are saying they will contact stores to double check are you guys in saint why ruining for every one let them pay

Out of stock now for delivery

Attempted to order. Money took transaction wasn't completed. I feel like a bit of hassle is going to come my way

After about 50 attempts finally order went through! It kept say g something wrong with my card, tried paypal but did not work as it kept saying not taking payments with paypal at the moment! Then tried again with argos card and yahooooo it's gone thru! Emailed came thru saying it will be delivered on the 3rd October. I hope I don't get another email saying thy can't honour it!!!!(angel)

Got one through Paypal. So will wait and see.
Thanks

So that's where you live!

PLEASE choose this option! :grin:

To get you started...

I'm guessing you must be a time traveller as it isn't released until next month. Can I have this Saturday's lottery numbers please? Tia

It wouldn't let me put one in my basket so never got the chance to order in the first place,
they should honour all the sales at that price though!!
Argos is a big company and can more than afford to cover the loss of money from their price mistake!! Poor show argos, the amount of traffic to their website today because of this could have gained them a good lot of other sales anyway.

No cancellation but no sign of the orders in "My Account" either!

Anyone for a petition to force MPs debate this in Parliament?

Received to confirm order cancelled.

Argos Won't be honouring it. devonlive.com/new…120

I ordered 2 first thing this morning had an email confirmation and card charged, no cancellation email yet but payment has been refunded

Still no sign of a cancellation email/text here. Sitting tight and hoping my order has slipped through :joy:‌ :joy:‌ :joy:

Got a email
Money still pending
No cancellation text as of yet
Order in the tevrbt

Not much hope left

Loved it lol iPhone 6s rose gold was £79.99 at argos this morning :thumbsup:

Hi

Argos sent me this "This is a message regarding your order Due to a pricing issue your order has been cancelled. We are very sorry for any inconvenience caused."

I lived in a old submarine for a few months, what a dive!

True. Just thought they would have sorted it as it was down for wahat seemed like ages

Taken the payment twice from my account! Come on argos!

‌ :astonished: Did you also know gulliable had been removed from the Dictionary?!?

Why are people so salty over this? For them to honour it, they would lose hundreds of thousands of pounds with the volumes ordered. Some times companies will take the hit and honour a price glitch, but this would be under cost, most likely a loss of £150 a unit, sure they would garner some goodwill for honouring it but that would never translate and make up the shortfall.
Don't get me wrong a small token apology would have been nice!

Crabs

mine either. let's hope for the best. i know it willget canceled like a mother knows her child but yeah let's hope for the best.

DING DING DING....We have a winner........

Oh right my bad. Give this idiot a break :blush:

anyone else get the cancellation text?

This is a message regarding your order Due to a pricing issue your order has been cancelled. We are very sorry for any inconvenience caused.

They cancelled mine :disappointed:

Same

Where do I complain to? :thumbsup:

There live chat is toss for a text saying cancelled. But on site still says processing. Probs have to wait 7 days for payment returned

Mine showing cancelled... :disappointed:

Not cancelled yet

Mine now says cancelled online but no text or email to confirm and my credit card is 89.99 down :disappointed: will if just be a pending transaction that will never clear or will it go out and come back?

Had no SMS or email but my money has gone back in my bank oh well would have been a nice addition but its not to be.

Showing as £349 now.....although it's displaying as £89.99 when you actually click on the item it changes to the correct price

You obviously don't know Buzz very well. Zero chance of this happening but still a legend! :sunglasses:

Anyone getting pass the add to basket stage?

Got my SMS telling me I'm not having it

Just had a text saying my order has been cancelled. Ah well, it was worth a try. :thumbsup:

can't seem to add anything to the basket?

Smart Arse lol

Just got a cancellation text message

This is a message regarding your order Due to a pricing issue your order has been cancelled. We are very sorry for any inconvenience caused.

Order details showing up with no number and product, assuming I'll be refunded. I purchased oven trays to be delivered with this, as the order wouldn't go through with just the xbox. Tweeted them and they said they'd refund the trays and delivery, and I've had the refund email and text twice.

There is literally no hope for some of those commenting on here.

You can clearly see the sarcasm and then there's the serious, for those serious...well good luck

The poster starting a petition... wow. Can that be added to the misprice bingo card?

Cancelled

I think they've had their website hacked, and someone is messing with the prices...

Probably nothing. Local rags love that tripe.

I can't add this to my trolley :disappointed:

Try again :joy:

There were latops for £51.99 aswell apparently. Some people were talking about taking the screenshot with them to an argos store and trying to get them to honour the price.... which i think is highly unlikely to happen.

As always, it doesn't make a scrap of difference if someone calls up. When they have multiple thousands of orders for the same specific item it gets flagged up. If you find something like this and you want it - order it - wait for it to arrive - then share it on here

They dumped me via txt the rotten sods lol.

The B word was mentioned. Time to abandon thread. :worried:

here's to hoping, got it ordered!!!

2 was the maximum via the app anyway...

The website was down for ages earlier, but its still showing up as £89.99 lol

Cancelled mine too

I knew this would happen, the minute after i ordered it. I wet myself

To be honest it amuses me how people can get so worked up over an obvious miss price. If it comes off on the rare occasion then great but we all know that 99% of the time they will be cancelled! Just let it go and move on! Won't stop me ordering again when the next miss price appears but I won't beat myself up if it doesn't come off! :unamused:

No cancellation email yet but hey it was worth a shot :wink:

Cancelled here too. There is going to be hell to pay if any of my transactions are not reversed.

Don't believe anyone who says they collected it, the thing doesn't come out until October. :joy:

Well its hardly going to help by contacting them is it? You seem to have went out of your way to involve yourself with my comment, for someone that calls others dense.

Cancelled. But I still have my original x box one so that is good enough. No email or text though. Either to confirm the order or the cancellation. Also the money still pending on my account.

Website's back to normal and everything works except the mispriced items. Defo milking it for website views

Do you REALLY think Argos will read that?!

People aren't getting emails, they're getting texts. But fingers crossed you lip through the gap :grin:

Try again?

‌ :astonished: Course you did!

LOL, I wonder how much PTM Media paid Devon Live to be in that article to get themselves more business. Unless the Poster works for PTM Media, I think they're the ones that found it.

Don't know if anyone wants to but someone online started this petition ipetitions.com/pet…for

awwwwww

Now cancelled

Only had one saying it's being delivered on 16th... no cancellation message.

I'm waiting for the people who in a day or 2 say "oh I haven't had a cancellation email" letting argos know there's still a few of the orders out there and they cancel those too

Nope, taking money means nothing. Only have a case if you got a dispatch notification, which seeing as it's not out until next month no one did.

I had mine delivered earlier. No clue what the fuss is.

You can't physically collect something that's not released for weeks

There’s always gonna be some idi0t who will! :grin:

Nah. Theyve stopped the ad

They charge me 3 times but have all the time error

It said this to me too. I tried with visa debit twice and once with PayPal.
But the money has been taken from the bank as confirmed by a phone call to my bank. Phoned Argos and they said the money will be returned to me within 24-48 hours.

So as far as I can tell all I've done is reduced the available balance in my bank account for two days.

HOT!

I don't have an order number when I go to my account and I haven't had a cancellation email. THERE IS HOPE

Ooohhh dear!! I love the comment "They won't give me my money back and I need it", well you didnt bloody need it when you spent it on a PREORDER Xbox!! What a div!! :popcorn:

You lot are famous!

dailymail.co.uk/new…tml

No contact at all but they've cancelled it.

Argos website was taken down shortly after this deal appeared, It's just come back online and it's still showing as £89.99???

Click Here

Can't believe the website is back and it is still wrong!

Time to order another 25.

They must have lost a lot of trade this morning.

devonlive.com/new…120

Argos refuses to honour 'bargain' pricing error on Xbox One

Well that's official then... Xmas just got cancelled :wink:

You needed a Newspaper to tell you that? :astonished:

I reckon we'll all get a dry slap delivered by Mr Argos himself for trying to screw him over.

Ding dong! Slap!!

God loves a trier! What part of "PRE ORDER" do people not understand! It's not availble to collect!

Dear me there are some thick people on here


Yeah im talking about the ones who only ordered one thinking it would slip through and your not being greedy

Shame on the others who ordered 2 lmao


Like hundreds have said,, it wont be honored anyway so why not order two.



Anyway ive got my 100, selling them for £160 each delivered incase everyone missed out

‌ :imp:

They mean in terms of lost sales through both customers wishing to purchase other items and disgruntled ones who tried to get these misprices.

Cancellation text recieved! I am really starting to think they do this on purpose to get more traffic on their site! :disappointed:

Will they have give this at this price as they took money from my account

Pretty sure putting it on HUKD in the first place is like advertising said suitcase on Facebook and hoping no one will take all the other suitcases full of cocaine without the police noticing!

5am. I won't be personal and ask you things about your life, though :smile:

Tried to go in store and chance my luck and this is the actual price, no chance will they honour it

Someone better ring Argos and ask if the texts coming through about delivery will be honoured....... :joy:

Wow...sounds like some people here picked up a bounty of tech on the cheap! An early Argos Christmas campaign!!! Merry Christmas to all those that gathered gifts!

Glad I stayed away from this

Oh yes, they are honouring mine! :grin:
They said I just need to pay an extra £200 odd and it'll ship as soon as it comes into stock.
I always new I was one of their special customers :sunglasses:

Eww yuck Salt and Sauce ftw!

Payment coming out of my account pending and received an email as soon as the order went through

5500 orders are being cancelled and refunded by the Argos today

Argos website down I think.

Didnt manage to order one but good luck to those who did.

If you think about the price you can get an xbox one s for these days, isn't £349.99 the more crazy price?

I paid by card and have received both text messages.

It's close to theft! :sweat_smile:

I think the card payments one got cancelled straight away and got a message of cancellation and if you paid via PayPal than you got a message saying they will deliver on 16/9 which I don't think its true as this product will be released next month

devonlive.com/new…120

Argos will not honour price.

To the people who order more than 2...

Of course nobody got it. I'm surprised anybody actually tries this stuff anymore. The chances of getting it are slim to none if you find one yourself but if one gets posted on here your chances drop verrrry close to zero.

Got the same text, I'm not expecting anything as the console isnt out till 3rd October.

Where is this petition?!

They have cancelled my order. I have immediately contacted the police as this is illegal, I have informed my local mp and asked him to raise it in parliament and I have found out the argos ceo's address and sent a ton of manure to his Shropshire address.

We shall not be defeated.

lol ridiculas price, surely the website has been hacked! :joy:

Third time lucky :wink:

luck

Site back up and still says £89.99

Yup. And the cancellation one before hand.

Anyone get What?

I've received the cancellation text too.

Wheres the petition to boycott and demand your items? also any solicitors about to show them I mean business :muscle:

Anyone else having two payments showing on their credit card?

I'm guessing someone on the pricing team is working their notice and is going down in a blaze of sour grapes.

Interested to see what turns up on Saturday! Or Monday, as delivery is going to a work address.

Maybe a Sorry card? :thinking:

I was also able to collect mine

Order cancelled received text

Don't be silly, there was no option for collect in store. It was home delivery only.

The the same cancellation-to be delivered text messages, hmmm shall see by the 16th on what happens!

Got this message from argos

I can't add anything to the trolly :disappointed:

argos.co.uk/pro…864

argos.co.uk/pro…819

it was, I posted it. I just received mine without any arguing lol, I was probably one of the first to buy though tbh :smile:

Anyone get it?

Yup. No text about cancellation though, only one stating that it would be delivered by 16/9. :thinking:

also other misprices seem to have been removed from website, ah well , who wouldn't like moto g5 for 6.99 :grin:

Not necessarily. Depends on conditions around shipping. Most often it's when something leaves their despatch that it technically not becomes your item.

if they got it back mid delivery it's a high possibility it wasn't legally your item by that point

Just got the dreaded text... :worried:

Showing as pending transaction on my amex

Clearly something very sketchy is going on (this deal looks bad compared to that TV/Iphone deal).

Plus it's not out yet...

Sorry that doesn't seem to work either. Bloke on argos twtter page currently with his little violin saying her went out of his way to pick up a £50 laptop for the store to refuse to proceed due to obvious pricing error.

No point going to store. Just went there-tried the 6s, xbox, tv and laptops and all items are priced correctly.

No chip on my shoulder, just amazes me how people jump on other people's comments with such enthusiasm, sad lives I suppose.

I got mine collected in store and as luck would have it Frank was at the collection counter and gave me a half price code for the IPhone X which I collected at the same time :wink:

Yes, I did.

I have no issue with anyone trying to force the price, I just think its reasonable for me to point out that you have no chance. If you feel so strongly, take them to court and let a judge tell you that you're wrong! :thumbsup:

So your status shows you collected a preorder item which isn't due to be delivered until 3rd of october, did you just use collect in store instead of home delivery?

Because they spelt it wrong

I ordered 100, just called and they've said that they can only allow 50% of peoples orders through.

You could say, 'why didnt they check it in the first place', they are both reasonable questions BUT worthless in law.

As I always say on threads like this (and there have been many!), try to think if it was YOUR company, would you just honour a load of misprices? woud you want the law to force you to do that? There are so many products at Argos, its not hard to see why they make errors, this is exactly why ALL sensible e-tailers will include the "contract formed on despatch"

Yes I just got the same message. Order says cancelled on the account but never got a sms saying it was cancelled. Paypal balance still not refunded

You can't add it though.

Mine currently says Sit Tight. I'm sure it'll say cancelled very shortly

Just caught up on the comments, man some of them are hilarious! Especially the petition one with all of its 3 signatures in the last 2 hours. :joy:‌ :joy:‌ :joy:

Yep just got the same one through now. Is this a step forward or just to the side?

What do they "need to get out of", their T&C are definitive, contract formed on despatch.. i.e. when they cant do anything about it. This reminds me of the geat 'Pixmania TV' row of 2011, everyone was CERTAIN they had a case, they even had a "lawyer" who was going to lead the group action.... guess how many got a TV? (I'll give you hint, it was less than 1!)

As Buzz said, these are ALWAYS worth a shot, but FFS please dont wind yourself up with ideas of forcing this price, unless you get this in your hands, you have NO chance, save yourself the heartache :thumbsup:

Loss of Bargain is a legal rule that damages paid to the aggrieved party in a breach of contract case, should be sufficient in amount to put that party in a position it would have been had the breach not occurred. Argos aren’t in breach of contract for you to claim unfair contract terms yet as they haven’t dispatched the item. There is no contract and therefore, you can’t claim Loss of Bargain.

By all means, pursue it, but the law is very clear on the matter. :thumbsup:

Cancellation text came through but hey it was always a risk :smile:

Still shows as £89.99 for me but not going to bother as Argos have already said it wont be honoured in the news link above

Ordered at 7am. Argos cancelled at 3:30 this afternoon. Knew it was too good to be true. Had to give it a try though.

Yep I also got both texts

you may want to swot up on loss of bargain.
Strong case if payment has left your account & appears on your statement.

Like all said got to be in it to win it. however at the text from Argos that they have cancelled my order. God been buzzing all day as well. However one of these things either happen's or not.

yep got that exact sms, then 2 hours later, got the "thanks for your order.....it will be delivered.....by 16/09/17" :unamused:

c'mon argos, i never expected it, wasnt even cross at cancellation confirmation, but sort your post-order automated workflow out!

‌ :laughing: I am also great at time wasting. I'm doing it now. Though if there's nothing else we could be doing with our time, is it really time wasting :thinking:‌ :thumbsup:

Mustn't have got to mine yet, still says sit tight we're processing

Yep dreaded text message just appeared.

This is a message regarding your order Due to a pricing issue your order has been cancelled. We are very sorry for any inconvenience caused.

Argh! Looks like they’ve disabled the basket / checkout. The whole websites down, but it does pop back online every so often. Keep trying, this morning it was allowing you to buy and Fastrack these misprices and pick up immediately.

Its the taking part that counts.... :grin:

Would you like some salt and vinegar to go with that "chip" on your shoulder?

Someone already said it but the power of HUKD as a DDOS tool has been unexplored before now! :raised_hand:

Just received a text, that my order has been cancelled :disappointed:

Then isn't it wasting time to complain about the people calling? :thinking:

if I don't open my text, it doesn't count yeah? :joy:

For sure - I am a king at time wasting.... Just got off the phone to argos.

Apparently its a misprice and it isn't really £89.99 and the system let them know and they wont be honouring the deals.

Just off to post some sensible, intelligent comments on the comment section of the Daily Mail site to just round off a morning of time wasting.

Also your comment pointing out that me pointing out that some else is wasting time is wasting time is also wasting time......

damn this is a vicious cycle... as my response to your response is also time wasting....

Ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

is all Buzz's fault....

damn him to hell.

That's a nice thought but customer service reps get paid to deal with issues such as these and this isn't really a big deal especially on Twitter.

paid with paypal. no cancellation txt yet. shows as processing !!!

Haha been at work all day and just looked.... :thumbsup:

do you think they will still honour it if you go instore and preorder it?
or will they cancel it just the same?

The website has been down for hours maybe they've had a hack

Numberwang :smile:

I never said people that ordered it were dense, just those that thought people getting in contact with Argos would flag their error........

Same text. When do i get a refund. Paid via paypal

They're not going to honour it.
This happens every other week, what makes you think this is any different?

100% agree on a misprice you personally spot.
But on a 10000+ heat deal on here that 100s have ordered.... different story.
each to their own.

My logic is have a punt or dont.
We know 99% of the time it won't be honoured.

No one with half a brain needed it confirming this was a misprice and an error

Just had same txt, hey ho

Take a look at iPad Air 2, various toys at £0.09, Fitbits at £26, and “jewellery” if that’s your thing, for £0.09. Think someone’s gone mad behind the scenes and changed prices, or they’ve had a monumental mess up

It was worth a try though.

It may just possibly happen. I was one of the few that managed to get Mafia 3 with season pass for 9.99 from game last year. Was meant to be I think 69.99. It was honored in the end. Good luck guys.

Payment has been taken, but still to receive the confo email. Has anybody else got it yet?

0.26p that's great.. hope it goes on for ever... but TBH I'm not complaining even though they are charging me 0.50p, my son uses it to get in touch with me invade of Emegency while going and coming from school..

It's like a pork chop being thrown into a piranha filled pond when a misprice comes up.

Alwaysamazes me 1) people expect to have the price honoured, and 2) the op posts the deal. Maybe just one deal will get through. But a spike of orders in the thousands? They're going to be made aware of that and shut it down.

Tried many times from 8am. Wouldnt accept any payment options. Now OOS :cry:

These sort of deals do bring out the real comedians in the pack :grin:

0.26p per month here for the same deal !

Actually they probably did it on purpose. Tesco xbox one forza 3 code deal got they some God business so argos probably did this to draw people to their website.