Is this only for stuff sold on eBay or is there another way to get these prices for general deliveries?

Doesn't seem to be possible to increase compensation level.

Hmm... My first free standard delivery from Aldi - delivered by Hermes :unamused:
Same pointless text/email at 12.33 saying will be delivered today. Delivered 30 minutes later.
I don't believe the driver was loading his van at 12:30. Crap system.
Aldi use them because they're German I suppose.
Why is this so hot? Is it the fleabayers?

Sent my bose via my hermes other day. They threw it over garden fence and now seller asking for refund. Never again will i use my hermes. Cold

I've had years of experience with Hermes and the bottom line is they're crap, they've improved recently but one in every few hundred I send will go 'missing' even though tracked to their depot. Now I've had a few 'missing' parcels with Royal Mail too but this was before they started doing free tracking on small parcels and looking at the feedback of the buyers I'm 100% positive they were just eBay scummers.

Really good price. Thanks

MyHermes = wouldn't use them if THEY paid ME!

Good price and while not as bad as Yodel, can't really recommend myhermes.

my hermes suck so bad this morning just had a parcel left in cut down bushes in my garden with an email saying your parcel has been been delivered signed for by occupant worse company ever

I use myhermes via parcel2go.com. I've had a couple of parcels reported "missing" from ebay buyers even though my account shows they have been delivered. On both occasions, Ebay have supported me with the cases the buyers have opened against me as I was able to provide a tracking number to show they have delivered.

If the parcel is over £5, I pay the extra so i'm covered up to £20 for missing parcels.

Parcel2go.com actually contacted me once to say my parcel had been lost in transit with myhermes and asked me to open a case which I did and received full monetary refund not payment in stamps like RM do.

i posted this yesterday was removed

Crap company - I will not purchase anything from anyone who uses them as 80% of all their deliveries to me over 6 months went missing and/or got returned. Impossible to contact them too when things go wrong. One seller had to resend an item 5 times before they gave up and delivered by DPD!
So why would I risk SENDING anything by them?!
COLD COLD COLD

Dpd are decent, usually get same driver and if a parcel is sent to my home address and I'm not in he'll drop it off at my office. City link used to do the same too. Hermes are useless, arranged a collection via Amazon for a parcel that RM wouldn't accept. Took 6 weeks, several live chats and an email to get it sorted. They've also said they've delivered items when they hadn't even turned up, I know because my CCTV would tell me.

Don't sell on ebay really, it is not worth the trouble.

Avoid my Hermes at all costs. They have messed me around too many times. Not worth it, spend that bit extra

Had a parcel delivered today by Hermes. Driver dropped it over my 6ft wooden gate. Straight into a full bucket of water. I come home 8 hrs later. Parcel was a present. Now water logged. They are cheap for a reason.

Its OK till something goes wrong... CS is appalling, very hard to contact a real person, and if you manage, you realise that they couldn't care less, give you irrelevant answers till you get tired and quit. Delivery drivers pretty much the same.

Horrible company but debrnhams use them. Tracking info is crap. It said left at reception. For 3 days they cant find out what it means.

Makes me laugh when people say courier X is terrible. Be honest, are there any others that are any better??

Ive personally had excellent service with myhermes and terrible service with Royal Mail. But I know others have had the complete opposite

Do you have to list your item during the offer period or is good for items listed before the offer?

For parcels, Myhermes has been my first choice for several years. I've probably lost 1 in 100 parcels only, and the claims procedure was easy and efficient. I think the key is to package the items securely and with good labelling. I've seen the way some parcels get sent, labels hanging off and no care taken in the packaging. Is it any wonder that some items don't make it to their destination.

I've had mixed experience with Hermes, but largely positive. What they have in their favour is that they will carry certain items e.g. vintage lighter parts and others that the post office would destroy if discovered. So this could be a good deal.

Lately Hermes are not even asking for the signatures on signed deliveries, they just sign it themselves whether they have successfully delivered the item or not.
It has happened on many of the deliveries that I have sent out and I tested it by sending something to myself, I was not asked for a signature but when I checked the tracking online there was a signature there. Customer service dont care.

Always the same on these threads mentioning Hermes,but it's not all the drivers that are rubbish just some of them.

I've always had brilliant ones here and they don't leave them in bins either,if it takes 5 doors to knock on before they find anybody in they will do that.

A few months ago I wasn't expecting a parcel to arrive and we weren't at home and the courier is used to leaving parcels in my designated safe place but as my gates were locked he couldn't gain entry so he rang my OH and he said he would hold onto it for us until the next day.

Yodel are the ones here who will leave parcels in bins or behind walls etc

QVC use them ...
My cheap QC25s arrived today via Hermes.
Track your parcel ... is worthless crap.
Not told until 10.47 that today is the day of delivery. Great if you're working.
Driver did press the bell (+ point for that.)
Driver waited all of 1000 millseconds before walking away.
Luckily my wife observed the moving shadow, and was able to open the door and yell at him.

Terrible, would never use myhermes. Horrendous experiences over the years - it's an example of when a courier company becomes too cheap. Self employed drivers barely make minimum wage and only get paid for one delivery (hence leaving parcels in precarious places such as rubbish bins. AVOID at all costs.

Thanks

Standard insurance cover from Hermes is £20 has been for a while, is it really £25 going through Shutl?

I could use this but I admit that I am a bit wary of adding it to my listings and them actually ending outside the 'sale dates' and the buyer picking that option to pay.

Absolutely awful courier, wouldn't even use the service if it was free.

Hopefully have some £1 max valuation fee deal in this period too, fingers crossed. Heat.

Great deal, very good saving over myhermes standard rates. Will probably be lots of people saying how terrible myhermes are but I have used them loads of times over the years and actually had fewer problems with them than Royal Mail....

Anyway, heated, great deal!

Wow! Time to start selling. Thanks for sharing. :smile: