Matalan 3 for 2 christmas glitch @ Matalan

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Matalan 3 for 2 christmas glitch.

Matalan9 Sep 17

Source: HotUKDeals | Deals > All categories

Opening post

beth25

9 Sep 17

Matalan has 3 for 2 on christmas wrap etc, but seems to be taking off the most expensive item . i.e I just ordered 2 x £2 gift tags, and a £12 gift box, and paid £4. Free click and collect,unsure if instore

Latest comments (60)

phoebegrace

14 Sep 17 #54

just rang matalan and there are no orders to display and they said, are you sure you ordered them! so i rang the bank and the 2 payments have gone through but matalan haven't claimed them, really strange this one it's like they didn't even exist, just rang local store to see if they could help as there are no orders there for me to collect, waiting for a reply, i am really annoyed that i have had no emails or phone calls off them to let me know.

darall1709 to phoebegrace

14 Sep 17 #55

I'm waiting on Matalan calling me back I have provided them with order no and they "can't find it" will update when they have got back to me

phoebegrace to darall1709

15 Sep 17 #56

just had an email off matalan to say order has been cancelled due to a technical issue, refund may take 7 working days and issued a 10% off next online purchase this must be a miracle as apparently yesterday i didn't even have any orders placed with them!

darall1709 to phoebegrace

15 Sep 17 #57

Just got the same email ... yeh they never found my order neither not sure what happened with them but looks like no orders went through did any one manage to actually get order confirmation or collect the items ?

phoebegrace to darall1709

15 Sep 17 #58

did ask on here yesterday but what i can gather there maybe 2 or 3 people had orders

LeahsMintytoutou to darall1709

24 Sep 17 #60

I did.. I got email saying order cancelled then 2 days later I got txt saying it's ready to collect so I went along to the store. I had ordered a pack of gift tags £1. and a big pack of wrapping paper and bows ect which was supposed to be £6. My parcel contained 1 roll of gift wrap which was advertised for £2.50 I certainly didn't order that. I looked at the order paper in the bag and they're only charged me 92p. Very odd I do not understand what happened but I got a nice roll of wrapping paper for 92p :thumbsup:

beth25

15 Sep 17 #59

collected mine today, had 2 orders fulfilled
, last 1 was cancelled. Had email along with code for 10% off next order

phoebegrace

9 Sep 17 #24

still haven't had confirmation email and i have checked my junk, i ordered when the deal was first posted looks like i won't be getting them! will be well annoyed if they only send me the 2 initial tags as i ordered 2 different initials to go with 2 gift boxes. It was a good deal with the gift box but without the box £2 for 2 letters seems a rip off!

charliejade to phoebegrace

9 Sep 17 #28

I got confirmation straight the way, has the money left ur account?

phoebegrace to charliejade

9 Sep 17 #30

not sure but i've just been on to my account at matalan and says no orders to show!

darall1709 to phoebegrace

10 Sep 17 #32

I still have had no confirmation also .. not a single email from them to say I have ordered anything and money has been taken from my account

phoebegrace to darall1709

10 Sep 17 #35

have you checked your account at matalan to see if any orders are showing?

darall1709 to phoebegrace

10 Sep 17 #36

Yea after I ordered I had created an account on the same Page and when I login and click orders it shows nothing at all like I haven't ordered anything

phoebegrace to darall1709

10 Sep 17 #38

i know it's weird but i never took note of my order numbers and don't want to ring and mess it up for anyone else! my payment went through ok so can't understand why?

darall1709 to phoebegrace

10 Sep 17 #39

Wait until tue latest to see if they email you or anything then call weekend orders are processed on Mondays I'm sure for next day collection hopefully they email us by then !

phoebegrace to darall1709

14 Sep 17 #53

any joy yet?

phoebegrace

14 Sep 17 #51

so has only one person been successful with this deal so far?

charliejade to phoebegrace

14 Sep 17 #52

I have too.

lozboz31

13 Sep 17 #50

Received my order today. Paid £2 for the box and two gift tags. Thanks Op.

lanal

13 Sep 17 #49

they sending me a box only as letter tags sold out and refunding 29p so £12 box for £1.71

charliejade

12 Sep 17 #48

I only had a dispatched email, suppose we will see when collect. Anyone received ?

edit: just recieved notification its ready to collect, shows the box and tags.

sassychick5

12 Sep 17 #47

Same email aswell to me oos they will refund me

LeahsMintytoutou

12 Sep 17 #46

I had an email yesterday saying they'd cancelled my order as the items are out of stock.. :astonished:
then i I got another email straight after literally within the same minute, saying it's dispatched.
now I've just had a txt saying my click and collect order is ready to be collected :unamused: ... don't know what to expect lol :grin:

tinkerbellian

12 Sep 17 #45

Just had email updates, they are sending the gift tags reduced from £1 a pack to 25p a pack each, but the wrapping paper is " out of stock" . Really can't be bothered to trek across town for 2 gift tags , but just checked and they keep them for 28 days before returning them. Bit of a pain .

charliejade

11 Sep 17 #44

My order has been despatched so i must have got away with it :party:

purplejones13

11 Sep 17 #43

Had a email saying the box is out of stock but still sending me the wrapping paper! Slyed!

cd1986

11 Sep 17 #40

I have just had an email saying items are oos :neutral_face:

charliejade to cd1986

11 Sep 17 #41

Did u get a confirmation email aswell

cd1986 to charliejade

11 Sep 17 #42

Yes my order went through. They have contacted me to say they can't send the items out as oos. Lies!!

darall1709

10 Sep 17 #37

Luckily I have took a screenshot of my order confirmation so I have the order no etc so if still nothing tomorrow I'll give them a call

kayleigh615

10 Sep 17 #34

I put in order yesterday and once I got to final payment process .it said confirmation on order with code. But iv not actually received any email with confirmation . Iv never ordered online with Matalan- anyone know how it works - money's been taken out

charliejade

10 Sep 17 #33

"Please note that acceptance of your order takes place upon your items being dispatched. At this time, we will debit your nominated account for the total order amount. If you have paid via PayPal, your account is automatically debited upon your order being placed."

Caroline_1993

9 Sep 17 #31

Thanks OP but theres One rule about a glitch
never share a glitch until you have had a despatch email or had the item/s delivered.

matwalaboy

9 Sep 17 #29

Looks expired now :disappointed:

smallandsweet

9 Sep 17 #27

Nothing taken off under 3for2 for me either :disappointed:
needto go all the way back to Matalan to return something as well so would have been wotthehile for me. Good luck to the early birds!

jemmahowells

9 Sep 17 #26

I had order confirmation straight after I ordered...

shoeaddict2310

9 Sep 17 #25

I've just tried and the 3 for 2 isn't even working now..

HALXOX

9 Sep 17 #23

even 3 for 2 doesn't seem to be working now? i don't get ay discount on 3 items... HUKD has broken it again ;-)

liv123

9 Sep 17 #22

Didn't work for me either :disappointed: they've realised the glitch, heat added tho !

mummmmy

9 Sep 17 #21

Not working for me :disappointed:

claudette23

9 Sep 17 #20

just tried isnt working anymore

tinkerbellian

9 Sep 17 #17

Just ordered two lots of the £1 tags and a free £6 pack of paper, what I can't work out is if the tags are literally one tag in a pack because they come with a little bell on and there doesn't seem to be a pack size quoted . Does anyone happen to know ?
Thanks OP.

LeahsMintytoutou to tinkerbellian

9 Sep 17 #19

I didn't notice that till you said that. It looks like it's only one tag :astonished: oh well was only £1. I'll save that tag for the special gift lol

thawkes73

9 Sep 17 #13

Got mine. Not got confirmation email so they may cancel!

LeahsMintytoutou to thawkes73

9 Sep 17 #18

I bought after you and I've got a confirmation email, you should be ok. Check your junk mail :thumbsup:

WaxMechaniK

9 Sep 17 #16

I had a play around with some items, but even with the glitch, the products don't seem that cheap, and can probably get similar stuff cheaper elsewhere anyway.

Good job on spotting the glitch and posting :smile:

purplejones13

9 Sep 17 #15

Great thanks got a free £5 elf box , and wrapping paper . Good find :laughing:

LeahsMintytoutou

9 Sep 17 #14

Great thanks Op! The box is now out of stock, the next most expensive thing in the offer is £6 Set of wrapping papers and tags all in one. I got plenty of wrapping paper now :thumbsup: thanks again :thumbsup:

T21

9 Sep 17 #12

thanks

phoebegrace

9 Sep 17 #11

OOS now

charliejade

9 Sep 17 #10

Had a mess around and seems to go abit wierd when you add more items in, still cheaper then its supposed to be though. Probably worth ordering in seperate transactions if you want more then one

postmang

9 Sep 17 #9

Thanks, am I being too cynical in expecting a cancellation email?

ScroopEgerton

9 Sep 17 #8

Good spot!

mm9000

9 Sep 17 #7

Thanks ordered

charjade

9 Sep 17 #6

Ordered my wrapping paper thank you