my phone used about 150KB of data which in turn cost me £2 on 2 days, i phoned up to cancel told them about the Plusnet offer, so has increased my anytime minutes from 100 to 1500. still unlimited texts, unlimited landline. Plus now get 1.5GB data as opposed to zero oh and also get unlimited virgin mobile calls.
I called up on the number
0345 6000 789
option 2 for mobile then option 2 for thinking of leaving / upgrading. my account is showing 1gb, will check this so have adjusted this deal
All comments (29)
justforme
20 Jul 171#1
I've been offered 2GB data, 2500 minutes and Unlimited texts for £5 per month as a new customer (existing Virgin Media - not sure if this makes a difference).
garbage456 to justforme
20 Jul 171#2
good deal, you might need to check it is for more than one month though.
MrFizzy to justforme
21 Jul 171#9
Hi. Is that 4G or 3G data speed? Thanks
beljim7419 to justforme
25 Jul 17#27
I'm on this. Just went to my Virgin profile and change it from the 4GB at £8 to the 2GB £5 one.
You can upgrade and downgrade anytime online.
justforme
20 Jul 171#3
Yes, it is available on either a monthly contract or 12 month contract.
I was looking though for a lower cost one with less allowance for two phones that are just for emergencies.
eslick
20 Jul 171#4
virgin are moving to 12 month contracts, even retentions try and get you to sign up to that length. A customer service manager who I escalated to told me that it was Ofcom forcing them, Ofcom said they no nothing about it. Terrible customer service.
garbage456 to eslick
20 Jul 17#5
Used them off and over about 7 years. Customer service has been great
mmachine to eslick
22 Jul 171#13
yep thats gotta be complete bs just to get you to sign up for longer
strange
20 Jul 171#6
just spoke to virgin new customers only can`t have because I have broadband daft if you ask me plusnet doing similar offer.
RoosterNo1
20 Jul 172#7
Retention deals should be banned... they are tailored to the individual, and not available to all. (_ :wink:
team_tarn
20 Jul 171#8
I existing vm customer on £5 rolling contract of 600mins umlimited txt 1gb 3g I phone this afternoon vm customer service mentioned the plusnet offer of £5 was offered 2 choices both 12 months contract 1st 1000 mins unlimited text 1gb 4g for £4 and 2rd choice 1500 mins unlimited text 2gb 4g for £6 month cs mentioned all New virgin mobile contract are 12 months now :sunglasses:
marcuszipp723
22 Jul 172#10
Sure there will be plenty of completely unbelievable retention deals on here that only one person could get.
If I was cynical I'd say that it was Virgin placing moles. But I'm not - sure loads of others get this and the other VM retention deals?!!!
garbage456 to marcuszipp723
22 Jul 17#11
Moles ???? They have offered me LESS than the plusnet deal ? Not very good for moles lol
Flyfisher
22 Jul 171#12
Called up beginning of the week to cancel , bloke I spoke to said that they could not offer anything close to the Plusnet offer, they must have woken up to the number of customers they have lost.
mmachine to Flyfisher
22 Jul 172#14
you should have said thats ok i will be cancelling,then most likely they would get back to you to offer you a better deal,the thing about virgin they have always treated new customers better than there own loyal customers,unless you ring and try to cancel
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Opening post
was paying £4 a month.
my phone used about 150KB of data which in turn cost me £2 on 2 days, i phoned up to cancel told them about the Plusnet offer, so has increased my anytime minutes from 100 to 1500. still unlimited texts, unlimited landline. Plus now get 1.5GB data as opposed to zero oh and also get unlimited virgin mobile calls.
I called up on the number
0345 6000 789
option 2 for mobile then option 2 for thinking of leaving / upgrading. my account is showing 1gb, will check this so have adjusted this deal
All comments (29)
You can upgrade and downgrade anytime online.
I was looking though for a lower cost one with less allowance for two phones that are just for emergencies.
If I was cynical I'd say that it was Virgin placing moles. But I'm not - sure loads of others get this and the other VM retention deals?!!!