Samsung UE50KU6000 50" 4K HDR Smart LED TV - £449 @ Argos

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Samsung UE50KU6000 50" 4K HDR Smart LED TV £449.00 Argos

£449 Argos6 Jul 17

Source: HotUKDeals | Deals > Technology

Opening post

pavel76

6 Jul 17

Back at lower price again... when posted last time - many people confirmed they got newer MU6100 model instead of this :smiley:

Top comments

GamerJB

6 Jul 17 10 #9

Just to make people aware, argos returns outside of 30 days are a nightmare.

I bought the 55" Philips that was on here the other week for £449

It had vertical banding and i wanted to return it.

Argos wanted me to ring a phillips number
Philips wanted me to download an image, test it, send a picture to them, send a video, send my soul etc.
They would then send an engineer to confirm.
They would then give me an RMA number
I can then give this to Argos to replace the TV blah blah

Long story short, i had it a week, said i didn't like it (within 30 days) and got my money back. I won't be buying another from them due to this hassle and the fact vertical banding is common, i want someone with good returns like amazon...

ratfink

7 Jul 17 3 #37

https://images.hotukdeals.com/comments/content/FRfAh/31390183.jpg

Just picked this up. Upgraded version.

Latest comments (80)

misterleoni

11 Jul 17 #80

My procedure (Philips TV bought in September, stopped working in April) was to tell Argos I'd already spoken to Philips and been through troubleshooting. I said the last thing I wanted was to have to take the TV off the wall, and that I'd tried everything I could to get it working as I don't need the hassle. They asked if Philips had given me any reference and I said they hadn't, but I didn't realise I'd need any. They said that was ok and put me through to tech support. I explained this again to them and they were very nice and almost immediately gave me a dedicated RMA number to show to the store. I bought mine in a store directly so had to return it myself. Had I purchased with FastTrack they would have just delivered a new one and collected the old one. Unfortunately at the time there were none in stock so I got a full refund. I've since picked up the 55" model and mounted it in my bedroom. It looks ridiculous but is fabulous.

I wouldn't have any concerns about Argos, personally. My 55" TV had faulty wifi and Bluetooth when it arrived on Sunday too - I rang them and they sent a new one on the next available delivery slot the same day. Certainly don't think I'd get that sort of service from Currys.

Nathguitarman

11 Jul 17 #79

Yes they will deliver the new one, and collect the old one when they do.

sunjcb

10 Jul 17 #78

will they come to collect the old one ?

Nathguitarman

10 Jul 17 #77

Well it depends where you live. Just speak to argos and they will send you one when they restock which i'm told is every 3-5 days.

sunjcb

10 Jul 17 #76

The tv is out of stock already, how do you get the replacement?

GamerJB

6 Jul 17 10 #9

misterleoni to GamerJB

6 Jul 17 1 #19

Odd you should say that as I had to return my original Philips TV after six months and I had no problems whatsoever. I just told them I'd already spoken to Philips who hasn't been able to fix the problem, they put me through to a technical department who gave me a returns number and even their name in case there were any issues. Ended up getting a full refund.

sefgrt123 to GamerJB

7 Jul 17 #31

Sounds like your issue is with the manufacturer, not the retailer. :disappointed:

kjfrazer to GamerJB

7 Jul 17 #34

Thanks for the info. Out of interest, did you pay on a credit card?

atulwassen to GamerJB

9 Jul 17 #69

Absolutley agree, told me to contact the manufacturer too this after sending me 2 consecative used tv's clearly , some had returned both of them , seals cut and re-taped , accsecories un done batteries in the remote .. etc, the third one was clearly faulty banding and massive back light bleed issues, told to contact manufacturer .
When i wrote to them on facebook saying that this was not my responsibility , they accepted it, but said contact them anyway.finally i had to tell them i am contacting trading standards, this did the trick tv was collected the nextday no doubt they flogged it on to another unsuspecting soul.
Just to let others know for the first 6 months if a fault occurs it is deemec to have been present at purchase it is up to the retailer to prove otherwise, more details Link remember even after 6 months it is the retailer who has to contact the manufacturer on your behalf not the customer
Argos are famous for fobbing off customers and trying to off load them to the manufacturer , i would never ever use Argos for a TV ever again , if possible not even for a small purchase .

JoelMc5 to GamerJB

10 Jul 17 #74

I bought the Phillips also from Argos but have not set up yet as i move house next week, now you have me worried :neutral_face:

JoelMc5 to GamerJB

10 Jul 17 #75

I bought the Phillips also from Argos but have not set up yet as i move house next week, now you have me worried :neutral_face:

Nathguitarman

10 Jul 17 #73

No I wasnt but i think that might be one of the picture settings on the tv. I spoke to Samsung and it seems alot of hassle to get a new stand when that might not even solve the problem. So i'm just getting a replacement from Argos later this week.If it has the same issue, then I'll try a new stand.

sunjcb

10 Jul 17 #72

By the way, are you having auto dimming (for 5 seconds) issue after you quit apps, like youtube?

sunjcb

10 Jul 17 #71

CONTACTED SAMSUNG TO GET A NEW STAND AS A REPLACEMENT.

mikefrom82

9 Jul 17 #68

I did it according to the manual and it stand still

Nathguitarman to mikefrom82

10 Jul 17 #70

I've done it both ways and still the same issue. Not sure how doing it a different order would make any difference since there is an issue with both parts not being secure.

Nathguitarman

9 Jul 17 #67

And doing that fixed the wobbling issue? How would it make a difference? I swear the quick guide i had with mine said the other way around too lol.

mikefrom82

9 Jul 17 #66

That smaller part to the Tv first and then big stand as the manual say.

afroylnt

9 Jul 17 1 #65

Get that on allot of tvs... a good tip is to.avoid England games.....:stuck_out_tongue:

Nathguitarman

9 Jul 17 #64

What Order are you meant to do it in? I did base > plastic, then that > tv and it was still the same. It was because one corner of the plastic > tv part wouldnt screw in tightly and it made it wobble / unclip.

mikefrom82

9 Jul 17 #63

I thought the same but when I checked the manual I set up the stand in wrong order.

sunjcb

9 Jul 17 #62

I think this happens on this model even you replace it with a new one

sunjcb

8 Jul 17 #59

Does anyone is having wobble stand issue? Couldn't screw then properly.

Nathguitarman to sunjcb

9 Jul 17 #61

I had that, i tried multiple ways to secure it but it was always wobbly and unclicked at the bottom of the stand. I've sent it back for a replacement as it just doesn't feel safe to me. Apparently a common problem with Samsung stands.

sunjcb

9 Jul 17 #60

When you guys got 6100 instead, did you get the proper receipt for the new model? If not, you might be in trouble when you repair the tv under the warranty.

Martini

8 Jul 17 1 #58

If you have problems with a product it is up to the retailer to sort it out and not the manufacturer! Your contract is with them. Don't accept a repair on a new product as it will reduce your ability to reject the goods at a later date!

carpediem99

8 Jul 17 1 #55

just picked mine up. they brought out a ue50ku6000k so I asked if they had any more and brought out a ue50mu6100k so I took that one. not played with it fully but it seems all good. no freeview play but USB hdd record is a bonus. thanks OP

iz123456789 to carpediem99

8 Jul 17 #57

What's "freeview play"

spacecowboy771

8 Jul 17 1 #56

I got mu6100 too! Thanks OP

Lilou123

6 Jul 17 #22

I got mU6100 . As for me the picture is amazing and the sound is great - but I know some of you complain. Love the voice remote. However I recently started to have movie ads by TVplus on my home screen, which is so annoying. Samsung promissed to sort it out, so hopefuly soon.

spongebob1913 to Lilou123

8 Jul 17 #54

Order to collect or home delivery?

Lou.Scotland

8 Jul 17 #53

I've no idea if the tv has it or not but don't rely solely on Argos Q&A. The answers given can be highly inaccurate and, if the same question is asked twice, the answers can differ! Try to check it out using as alternative source if you can before committing to buy.

ratfink

7 Jul 17 3 #37

Just picked this up. Upgraded version.

iz123456789 to ratfink

7 Jul 17 #52

How??

wakaas

7 Jul 17 #51

i can confirm i ordered this and got upgraded 6100 version delivered instead!

scnickr

7 Jul 17 #50

Amazon currently have the UE49KU6100 for £519. Is this any good compared to this deal?

carpediem99

7 Jul 17 #49

I would also like to know if this is proper hdr or not after seeing comments on other tvs saying they're falsely advertised as 4k hdr. thanks.

cazsilver

7 Jul 17 1 #48

out of stock everywhere in se london......

husain_kola

7 Jul 17 #47

http://www.hotukdeals.com/deals/toshiba-49u6663db-49-inch-4k-ultra-hd-smart-tv-329-89-delivered-with-5-year-warranty-2734792?p=31391286

Which TV is better? This Samsung or this? Thanks

bananaman34

6 Jul 17 #3

mmmmmmmm new mtb or this tv? thanks for the predicament :smile:

OrribleHarry to bananaman34

6 Jul 17 1 #18

Won't be much of an MTB for this price but this is a decent telly so telly it is.

W_jelly1 to bananaman34

7 Jul 17 1 #46

Bike - why did you even ask the question - (unless your TV is broken - then answer is both you are on HUKD)

superfamiking

7 Jul 17 #45

Banding on this tv is horrific.
I had it and you cant watch anything with light scenes. it there when gaming too. Football is completely unwatchable.
I got it from an eBay shop a while back and was lucky enough to have them accept it back. I'm not an expert and had never even heard of banding till I got this tv.

I ended up just spending a bit more and got a curved 4k sony tv. Picture quality is amazing....but android is crap.

sefgrt123

7 Jul 17 #44

Cheers I thought that would be the case!

2003bluecat

7 Jul 17 1 #43

Mountain bike :confused:

VincentGO

7 Jul 17 #42

What's MTB?

madhunter82

7 Jul 17 #40

1. No support for flash
2. No audio jack/headphone output

Now I'm thinking about Lg 49uh661v

pavel76 to madhunter82

7 Jul 17 #41

RGBW panel in this LG = fake 4K

barbiegirl

7 Jul 17 1 #39

Panasonic. All the way.

sefgrt123

7 Jul 17 #32

The spec on Argos and Amazon doesn't specify this TV has Freeview 'HD' tuner built in, only Freeview. Now I thought all new TV's were FV HD as standard, so unless they're missing the HD off 'cos it's now the norm I don't know, but I'd be very p*ssed off if I bought this and it wasn't a HD tuner - especially given the 4k screen etc.

Can anybody offer any clarity here?

Nathguitarman to sefgrt123

7 Jul 17 #38

I looked for this and found the following in the Q&A's

Hi,

This Samsung UE40KU6000 40 Inch UHD HDR Smart LED TV features a Freeview HD digital tuner.

I hope this helps!

marxmia

7 Jul 17 #36

Not to be had anywhere in around Belfast :disappointed:

MalNisbett

7 Jul 17 #35

Don't think many of these low priced 4k TVs will work with sky Q in 4k mode

chelmsfordman

7 Jul 17 #33

Is this one of those 4K HDR set that says HDR but doesnt really do HDR? I really struggle with 4K TV specs on most websites, as im told I should look for 10 bit panels not 8bit since they are not true HDR??? I would assume 10 bit panels are alot more costly.

madhunter82

7 Jul 17 #28

I've just returned a 6100 model

iz123456789 to madhunter82

7 Jul 17 #30

Why?

hu1k

7 Jul 17 #29

why did you return

madhunter82

7 Jul 17 #27

Samsung doesn't support a flash player !!!

saikhul

7 Jul 17 1 #26

Has anyone collected this yet? Which model are people getting? Have reserved it but would prefer the 6100 model

Ka11ran

7 Jul 17 #25

I have the top model in the 6 series but curved. It's a amazing tv, although sound wise it's quite. Not sure why, however spent £800 on a sorround sound, but whilst waiting for it to arrive and install, the Tv even at 100 volumes level is low, compared to my Sony. However, all sorted after installing the home cinema system. Also, it's only with TV channels, but doesn't really make a difference in YouTube or any other program. I've researched online and even called Samsung, I was told there is a volume option which I already found prior to contacting support, which didn't make much difference.

scnickr

7 Jul 17 1 #24

Showing out of stock everywhere near me. Can't even buy online for delivery.

Mac007

6 Jul 17 #23

Thanks work a treat gives you 10% off all TV over £499.00

hairray

6 Jul 17 #21

Glad to hear I'm not alone, it's a joke. I have a problem with our KS7000 too, calling them today was torture. Seriously don't think I'll buy Samsung ever again.

davver99

6 Jul 17 1 #20

2nd this a month for them to send engineer and still messing around the 3rd part repair company around after they confirmed panel fault currently awaiting panel tho for repair

shindigger

6 Jul 17 #10

What are AO returns like? Not heard good things.

pavel76 to shindigger

6 Jul 17 #11

AO ?

hairray to shindigger

6 Jul 17 1 #17

Forget AO, in your first 12 months you'll be dealing with Samsung customer service and they're based in the Philippines, the communication barrier is difficult. It's taken me 6 weeks to prove I own the TV and schedule an engineer. If Samsung give me the return code (which I want as I think this TV is pants), AO are more than happy to refund. Even Richer Sounds default to Samsung service in first 12 months.

hairray

6 Jul 17 1 #16

IMO Awful TV, backlight bleed is horrendous when viewing on axis and the stand for the TV is poor quality.

timmy85

6 Jul 17 1 #15

The last time the deal was on (a few eeeks back) I was given the 6100

timmy85

6 Jul 17 #14

I got the 6100

shindigger

6 Jul 17 1 #13

Yeah. Appliances Online.