Worst TV I ever bought, literally caught fire after owning it for 5 months. Something went wrong with ambilight and I saw burn marks around the edge of screen and on the frame of TV itself, potentially overheated LED light which is in the back of the TV with burn mark at the opposite of the LED .Philips stated engineers had a look at the pictures I emailed to them and they came to conclusion that it is mechanical fault and they put blame on us!! That was all done over the picture rather than actually sending someone to collect TV and do proper investigation to make sure this model is actually safe. They invalidated warranty, refused refund and we were £500 out of pocket. Never ever will buy anything from Philips and I strongly discourage anyone to support them.

I have 55 version, great tv only 60 more for 55 using discount code on here

[shortcode id="19354277"/]
55 inch £449.10 with code TVS10 plus £10 gift card http://www.hotukdeals.com/deals/philips-55pus6401-55-inch-smart-4k-ultra-hd-tv-with-hdr-449-argos-2727116

Just picked up the last one of these from Daventry store and got the £10 voucher as well.

bought this a while ago. unless you have hd content the picture quality with this isnt all that good on the "hd freeview" it comes with. its also very glitchy. all week been having a 401 error. Only decent feature is ambilight. taking this piece of c*** back if it continues to play up. very slow and unresponsive at times

out of stock in harrow at present. So is the 55inch oos

Isnt this always at this price through argos? Does anyone else even sell it?

slow glitchy and laggy tv. stay away

Never had the issue you describe with mine, had it for several months now. It's worth checking for software updates as a few updates back removed all "lag" issues with the TV for me.
401 errors are unauthorized HTTP request errors - probably something with your internet settings or Google account settings causing that?

Like a android phone is there a way to clear "cache partition" think I might need to do this

Worst TV I ever bought, literally caught fire after owning it for 5 months. Something went wrong with ambilight and I saw burn marks around the edge of screen and on the frame of TV itself, potentially overheated LED light which is in the back of the TV with burn mark at the opposite of the LED .Philips stated engineers had a look at the pictures I emailed to them and they came to conclusion that it is mechanical fault and they put blame on us!! That was all done over the picture rather than actually sending someone to collect TV and do proper investigation to make sure this model is actually safe. They invalidated warranty, refused refund and we were £500 out of pocket. Never ever will buy anything from Philips and I strongly discourage anyone to support them.

mine isnt laggy at all , i have latest firmware installed though

Its not a fake Philips TV, made in same factory with same people it was just Philips was bought out

was last week op said so! now it not thanks for info Comment 22? http://www.hotukdeals.com/deals/lg-55uh650v-55-web-os-smart-4k-ultra-hd-tv-with-hdr-449-10-argos-with-code-2737769

you probably need to update the tv firmware from their website - as others have done - sorts out most problems

thanks mate. just spoken to philips and was advised to do update and if that fails do a factory reset

Very pleased with mine that I bought 2 months ago. Got used to the back lighting. Plenty of inputs and smart TV features too.

Ay up!
http://www.philips.co.uk/a-w/about/news/archive/standard/news/press/2012/20120402_TPV_Joint_Venture.html
:confused:

Sorry, must disagree with the "worst tv" comments. We like the ambient light feature and all our guests agree it is a useful viewing feature. The kids like the "netflix" button on the remote. ;-)

Being a "smart tv" a good reliable internet connection is essential - otherwise lag and slow response will be experienced. We also applied the "updates" to the software and all seems good.

To improve picture quality, it is worth reading this previous post on changing the settings.

I got the 55" last month and think it's really good and for £449 it's a bargain

"LAG" As iin TV not quick to respond after pressing a button. Nothing to do with internet settings!

None of the 49 or 55 in stock anywhere near Gloucester sadly

They are exclusive to argos in U.K. I believe, there is a new oled out at John Lewis now tho so starting to supply other retailers, they have never been really big in U.K. For some reason

i wish people would stop avertising this as a DEAL. its obviously cheaply made and not a proper HDR tv.

These Philips TV will always be cheaper

Is the central stand available for this? I don't have wide chest of drawers. Damn. The perfect stand has Samsung 6020K which my kid **** up last month. Rip 6 months old Samsung.

Yes I saw burn marks, melted plastic and TV was switched off when it started melting from overheating, that's what I meant

I did try getting refund as bought on credit card under section 75, but it was refused because they only cover up to 120 days and I was couple of weeks over that limit.Argos only has 30 days money back guaranteed, hence I was referred to Philips , but as I said they declined it claiming it was us who damaged TV without even investigating it. TV was nover moved, attached to a TV stand and used only few hours a day as we work full time.

So it didn't actually catch fire?

awful calibration video. since I updated firmware, half the options he access are not available done as much as I could and and picture actually looks worse since watching video

It didn't start fire, but was about to as screen started melting and burnt plastic could be visible so it was switched off and unplugged just in time, luckily my daughter made me aware of it, but it was potentially very dangerous

I did take it back that's what I said, was referred to Philips for warranty issue which they declined, I sent them pictures and even video and explenation, but they voided warranty. In my opinionthis model should be recalled for safety issues, but that would cost philips millions in revenue, i am simply describing my terrible experience and frustration I had to deal with. I was so angry I even removed any philips product in my house such as light bulbs etc and threw it away, will never spend a penny on philips product.

I had one for 4 weeks. Ambilight is the best thing going for it. Very laggy and unresponsive compared to the other Android TV I have which is a Sony. Kodi took an age to scroll through.

Colours was vibrant and a fairly sharp picture, had problems with 4k on Amazon to add aswell.

I threw it away got rid of rubbish and bought a proper LG TV ,would never go back

So 'literally caught fire after 5 months' was a lie, exaggeration, or what?

Best about this TV is Ambilight. It was terrific. Unfortunately in all other respects it was a bit of a letdown. PQ wasn't all that. I took mine back and got an LG. Far better in all areas (apart from ambilight!). Terrific price though

Love mine. Defo recommend updating the firmware. I use a wireless usb keyboard with it and have it sync'd to my Philips Hue lighting system :smile:

I had a toshiba I bought from Argos that was slow and laggy...after3 months I complained enough that they refunded me and collected the TV

You're either lying or stupid. If it was a couple of weeks over 120 days then that falls within the SOGA 6 months and argos shouldve replaced or refunded as it was obviously faulty. You shouldve gone to trading standards if they referred you to phillips.

Cheaper on eBay but this is what U want https://www.amazon.co.uk/Pro-Signal-Pedestal-Stand-32/dp/B00XJRJFNY/ref=sr_1_7?s=electronics-accessories&ie=UTF8&qid=1500913096&sr=1-7&keywords=Tv+stand

Managed to get the last one at my local Argos on Saturday thanks to this post.

Happy with it for the money. Picture quality is good (I updated the firmware and applied the settings from the calibration video) and the Ambilight is a nice feature.

Only thing I don't like about it is the backlight bleed, but it's only really noticeable when watching a film with the black bars at the top and bottom of the screen.

you could try the paper fix - where you insert a slip of folded paper between screen and bezel surround
https://www.youtube.com/watch?annotation_id=annotation_737786615&feature=iv&src_vid=xYq0OZbh-zw&v=ws9Y_f0KSYs

Madness. If you are buying a Tv to be future proof as i'm sure most are thinking they are. Why on earth go for an upscaling tv that only has 60 Hz refresh rate. No wonder a lot are having picture freeze /flickering problems. Just wait until you come across true 4K broadcast. If tv's are 'cheap' there's a reason for it.

Didn't your mother teach you be polite? if you don't have anything nice to say don't say it! You are stupid! I did what I did, explained myself clearly so if you don't understand it go back to primary school.They don't give you refund if they believe that you damaged item intentionally which is what they concluded after inspection from video and pictures received. Either way I don't give a damn anymore , it cost me money, but I learnt from this experience and spread the word around to friends and family. I am replying to this thread only to help others consider different TV , because I don't think this one is safe and wouldn't wish anyone to go through the hassle I did. You go ahead and buy 10 of those if you love it so much and I wish you worst of luck so you can go to courts and fight it if you so sure you will "prove" that you didn't damage it.Ignoring your comments now as I am only trying be helpful here and not bickering with individuals like you

I got the 55 inch version of this on the £450 deal. Already had to return it 3 days after set up due to the screen flickering. Looked great with the lights etc but really disappointed overall. Time to give Hisense a try :smirk:

Try turning down contrast, sounds crazy but contrast setting actually turns down the backlight ,

I am having problems casting from You Tube app from my mobile to the TV using the inbuilt Chromecast.
The mobile finds the tv but You Tube just loads and gets stuck without playing any videos.
I tried it on both an IpHone and Android phone with the same issue.
Any ideas?
Firmware/software is up to date on the TV