Saw this in my account area on the virgin media home page. I previously had 100mbps plan, no phone or tv. Upgrade was free!
All comments (63)
ZXDeals
18 Jul 17#1
Account Specific (Sorry Cold)
habz786
18 Jul 17#2
ask them about the 300mbps package upgrade, we just did that from 200 and it was only £1.50 extra.
gemvis to habz786
18 Jul 17#5
Just rang them about upgrading us from 200 to 300 it would put our bill up by £40 woman was saying.
Galo
18 Jul 17#3
I find this is usually followed by getting a letter in a month or so to tell you prices are going up.
sjr1974uk to Galo
4 Aug 17#60
Are you mystic meg
hepton
18 Jul 17#4
did mine a few month ago .... if your on a old package you can upgrade for free to the new ones so its not account specific
ST3123
18 Jul 17#6
Guessing there is no equivalent upgrade for those of us on 200mb? Can't complain really as I'm on a very good deal with them at the moment and nothing I do remotely stresses a 200mb connection....
Lucifer_UK
18 Jul 17#7
well, ive just downgraded from 200mb, to 150mb after the free 100mb to 200mb upgrade.... As we are at the end of our package had a call from the loyalty team and have negotiated £30/month, 150mb, line rental and call package included. Our package had increased and was set to go up to £55 from £45 now the promotional credits have run out. Was going to leave to join sky and retention's initially offered £42, but wanted £30...
Could have kept the £200mb for £35/month, but was told the 150mb package may be eligible for the 300mb upgrade down the line, plus I thought that there would inevitably be price increases regardless of what we agree to.
£30 for what we got is ok, but no new box offered - if you leave you would get around a 50% off any package offer, we just didnt have the time to go that far this year.
ScroopEgerton to Lucifer_UK
18 Jul 17#13
I'm paying £27 for 100mb BB & phone, got a retention deal last year but no box upgrade (on Hub2 with is sh*te as a wireless router, had to buy a Netgear). Just had a free upgrade from whatever it was before (76mb?), so I'm guessing they won't boost me again just yet. Worth a call though.
DevilD
18 Jul 17#8
Find Virgin retentions to be totally incompetent. Ended up closing account and re-applying to get a "deal"
sirgader to DevilD
18 Jul 17#23
I had to do the same. Don't they get it costs them actually more?
Dragon32
18 Jul 17#9
That's it - another price hike on the way like they always do shortly after giving you a "free" speed boost.
henryftw
18 Jul 17#10
Got 200mb and weekend calls with caller ID for £36 including line rental, is this a crap deal?
raj_parmar1 to henryftw
20 Jul 17#45
I got £23 a month for 100mb fibre with unlimited downloads and tv with 150 + tv on a 12 month contract.
mahmoods
18 Jul 17#11
Not showing any on my account (possibly account specific). Hot for who can get....!!!
msiddiq1989
18 Jul 17#12
Didn't show on my account but i rang them and got the offer
ScroopEgerton
18 Jul 17#14
Anyway hot from me, regardless if it's account specific- it's still a good a heads-up to existing customers who can call them and request it- we wouldn't have known to try without this post!
golfer2007
18 Jul 17#15
no point when they can't even provide me the 200mbps I've signed up for.
Norwichlad
18 Jul 17#16
Pressed this months ago, still on 100mb ohh well
treb
18 Jul 17#17
Will check later. Thx
nothingbutadam
18 Jul 17#18
if you accept one of these 'speedboosts' do you automatically sign yourself in to a 12/18month contract from that point as a result?
Kevlar.Engineer
18 Jul 17#19
Free speed boost = constant price increases!
bigweapon07
18 Jul 17#20
Free... lol... drum roll for the price hike in october please
rev6 to bigweapon07
19 Jul 17#39
Price goes up all the time. Speed upgrade or not. Same for other providers.
alexorza
18 Jul 17#21
Mine is asking for 11.75 extra for the 200MB,
anthony69
18 Jul 17#22
Well, I got the £55 Full House bundle with £220 Quidco cashback and it paid out within 6 weeks!
Very impressed. So I'm getting that bundle for £36 a month now after cash back. Happy days (when cashback actually paysout!)
annedawso
18 Jul 17#24
Hate to think what we are paying to Virgin Media as we have the football etc. Even with so called loyalty discount still paying about a £100 per month. Our wifi speed isn't great, probably cos there are several walls between the router and living room. is there anything we could get to improve wifi around the whole house? We are rubbish at tech and hate thought of ringing them for advise I never understand.
nothingbutadam to annedawso
19 Jul 17#30
4 options:
1) download a 'wifi analyser' app for your phone (there should be an exact match for android on google play - dont know about iphones) - this will tell you how strong your wifi signal is and what competing signals might be interfering if they share the same wifi channel. Using that information you could try to move your router to a more central part of the house (you might need a longer ethernet cable to accomplish this though!). You mentioned 'a house' so presuming your neighbours are further away but if the app shows any overlap with another signal you'd want to move the wifi to another channel in the admin settings of the router
2) buy a wifi repeater - a search on here or amazon will find these
3) buy a better router with stronger wifi capabilities; i'd recommend either tp-link or asus
4) keep your virgin router as is and use some powerline adapters; these function much like ethernet cable does, except it uses the houses internal electrical cabling to push a network signal down. the idea here is that you plug one powerline adapter in next to your existing router and then another in another room further away. you can then either set up another router/access point here.. or you can just use that powerline adapter to plug directly in to something (eg tv, media box, console)
54KUR413
18 Jul 17#25
Due to popular demand this product is out of stock
cliffio76
18 Jul 17#26
Considering I got them to gimme 200mb, weekend calls and TVXL HD for £35 (around Black Friday time). Inconsistent swings and roundabouts mate.
Next Black Friday I'll be pushing for the same deal + either sky sports or their new V6 TiVO box.
NeoDoug1
19 Jul 17#27
Not happy... I'm on 70Mbps, with just the Talk Weekend phone package, and I'm being charged £42pm! I'm out of contract, but if I want to change my package I would have to start a new contract (min 12 months) - unfortunately, there's some uncertainty with my landlord, and I may have to move in a few months... If I do move, and the new property doesn't have Virgin, then I will have to pay off the rest of my contract, so I can't risk it... Their retention agents say there's nothing they can do without starting a new contract.
raj_parmar1 to NeoDoug1
20 Jul 17#46
I got the following for £23 a month
on a 12 month contract 100mb fibre with unlimited downloads TV package with 150 + channels
bass2655
19 Jul 17#28
I was 150mb already, when I just visited virgin site via link it said your upgrade to 150mb is complete.
Huh?
TesaoGostoso
19 Jul 17#29
Woth a call; I got upgraded to 150 from 100 mb and they will send me a new hub also. Hot from me
irishsea
19 Jul 17#31
Just called them I'm on bb only £32.39 for 76mb and a crap superhub 2. Best she could offer me was 100mb £30.20, 200mb £35.25 or the gamer package for £40 something and "maybe" a upgraded hub. When I said about others getting better deals or upgrades she said OK? So much for 6+ years of loyalty.
hotukdealls
19 Jul 17#32
Account Specific (Sorry Cold)
blueroo
19 Jul 17#33
I got 50mb line rental, weekend calls and medium for £15
bigweapon07
19 Jul 17#34
Dont believe you have to honour the rest of the contract if you move. I didnt. Check t n cs
AsadP2012
19 Jul 17#35
They dramatically boosted my speeds!
Thanks OP :smile:
(all in all, this is account specific and mine is still 100)
A2NYN
19 Jul 17#36
I ended up closing my account and went to Plusnet. 3 months later I got an offer in the post for Virgin, £23 for TV and 100mbs. Luckily Plusnet hiked prices and let me leave.
wondermouse
19 Jul 17#37
Virgin's stupidly high contention ratios mean in some areas, such as Barnes SW London, it doesn't matter what speed they promise, as come the evening it drops to slower than your phone's 4g connection.
You'd be better off using semaphore.
iceni
19 Jul 17#38
You could try powerline adapters that run broadband through your wiring/plugs. Funnily enough Virgin sell them.
buglawton
20 Jul 17#40
The dirty secret with VIrgin internet is upload speed. Even my mums basic ADSL gets an upload speed of over 6mbps. And it feels 'snappy' even with the work VPN. While my VIrgin cable has an upload of 3mbps. Were I to take the VIrgin shilling and upgrade to 200mbps I'd be getting - correct me if wrong - a princely 6mbps upload! So it'd take about a day to back a 64GB iPhone up to the cloud. Or about 6 hours to transfer a VM to a work server. Absolutely not worth the bother.
AsadP2012 to buglawton
20 Jul 17#41
Weird.
I'm getting 6-7 upload with the 100 Mbps down package which can be good at home.
I too use work VPN and I too find it annoying trying to copy files back and forth.. even if in the Kb range.
Midnight.Tboy to buglawton
20 Jul 17#42
So true, VMs upload speed is dire. What's worse.....with ADSL (as much as I don't like it in general), you can upload without it affecting your download speed. With VM, if you max out your upload speed, it directly affects download speed.. Whilst I generally don't upload myself, and get max dl speed most of the time, it kills my net when the kids are uploading their youtube hour gameplay vids that noone is ever going to watch
fireman1
20 Jul 17#43
How much is a semaphore? where can I get a semaphore? What's a semaphore?
jonmarz89 to fireman1
20 Jul 17#44
its an Phore
sachnsniff1
20 Jul 17#47
Yep. Then they put the price up. :neutral_face:
den169
21 Jul 17#48
Iv'e got 150mb bb evening and weekend calls caller id and fun package tv.£30-5p includes line rental.
mrdude
21 Jul 17#49
Anyone got a free upgrade from their 50mb package?
kanesw
22 Jul 17#50
Anyone fancy refering me to virgin media so we both get £50?
horsey to kanesw
25 Jul 17#53
PM'd actually just noticed this is days old, oops :smile:
dbecks07 to kanesw
10 Aug 17#62
I do, I need your name, contact number and email address
Rhythmeister
22 Jul 17#51
I signed up to an upto 50Mb/s connection, the webshite says "your speed boost is complete" when it's never increased in speed ffs.
horsey
25 Jul 17#52
Paying Virgin £32.39 for 20Mbs, no TV, no phone
account now says "Your connection speed is now up to 70Mbps", but it's still 20Mbs according to Ookla
Would you just decamp to BT or ring the shysters for a better deal?
meclive
27 Jul 17#54
How did you get that deal?
nothingbutadam to meclive
27 Jul 17#55
mohammedasaf
27 Jul 17#56
Sorry pressed like by mistake
zaheer2003
27 Jul 17#57
also looking to join virgin media, if anyone wants to help me out, let me know. i would love to get the £15 deal!
Zaid_1133 to zaheer2003
30 Jul 17#58
Shall I reccommend you? This way both of us can get £50 off first bill
zaheer2003
31 Jul 17#59
How long ago was this? I called them and asked what they could do for £15, said i just need bb, any speed will do. They told me to get lost.
duncan5112
8 Aug 17#61
Yes spot on £3 pm increase may use this to release early out of contract prices very high for service received
basith994
14 Aug 17#63
Anyone need referral message me to get £50 off next bill
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Opening post
All comments (63)
Our package had increased and was set to go up to £55 from £45 now the promotional credits have run out. Was going to leave to join sky and retention's initially offered £42, but wanted £30...
Could have kept the £200mb for £35/month, but was told the 150mb package may be eligible for the 300mb upgrade down the line, plus I thought that there would inevitably be price increases regardless of what we agree to.
£30 for what we got is ok, but no new box offered - if you leave you would get around a 50% off any package offer, we just didnt have the time to go that far this year.
Just had a free upgrade from whatever it was before (76mb?), so I'm guessing they won't boost me again just yet.
Worth a call though.
Very impressed. So I'm getting that bundle for £36 a month now after cash back. Happy days (when cashback actually paysout!)
Our wifi speed isn't great, probably cos there are several walls between the router and living room.
is there anything we could get to improve wifi around the whole house? We are rubbish at tech and hate thought of ringing them for advise I never understand.
1) download a 'wifi analyser' app for your phone (there should be an exact match for android on google play - dont know about iphones) - this will tell you how strong your wifi signal is and what competing signals might be interfering if they share the same wifi channel. Using that information you could try to move your router to a more central part of the house (you might need a longer ethernet cable to accomplish this though!). You mentioned 'a house' so presuming your neighbours are further away but if the app shows any overlap with another signal you'd want to move the wifi to another channel in the admin settings of the router
2) buy a wifi repeater - a search on here or amazon will find these
3) buy a better router with stronger wifi capabilities; i'd recommend either tp-link or asus
4) keep your virgin router as is and use some powerline adapters; these function much like ethernet cable does, except it uses the houses internal electrical cabling to push a network signal down. the idea here is that you plug one powerline adapter in next to your existing router and then another in another room further away. you can then either set up another router/access point here.. or you can just use that powerline adapter to plug directly in to something (eg tv, media box, console)
Next Black Friday I'll be pushing for the same deal + either sky sports or their new V6 TiVO box.
on a 12 month contract 100mb fibre with unlimited downloads TV package with 150 + channels
Huh?
They dramatically boosted my speeds!
Thanks OP :smile:
(all in all, this is account specific and mine is still 100)
You'd be better off using semaphore.
I'm getting 6-7 upload with the 100 Mbps down package which can be good at home.
I too use work VPN and I too find it annoying trying to copy files back and forth.. even if in the Kb range.
where can I get a semaphore?
What's a semaphore?
actually just noticed this is days old, oops :smile:
account now says "Your connection speed is now up to 70Mbps", but it's still 20Mbs according to Ookla
Would you just decamp to BT or ring the shysters for a better deal?