Does anyone know how I can find out if I'm streaming music why the album after a few tracks stop's streaming whether connected to EE 4g max SIM data or my sky unlimited broadband. How can I prove if it's my connection disconnecting or if it's Apple music's servers that are the problem? Because I'm sure if I complain to Apple they will just blame my EE data or sky bb :thinking: it's so damm annoying if I'm showering etc and it stops! Pita :rage:
I'm thinking is it because it's a free 6 months trial is the upload throttled by apple :thinking:

Hi Labyrinth. You need to have Apple music add on active in my EE. Or text "music" to 150. With this active (can take a while) you open the Apple music app and follow the prompts to allow access to use the contacts and phone to verify that you are an EE customer.

Can someone post so. Please instructions on how to activate this offer it just says 3 month trial and no association with EE or 6 months

Just to confirm, i have a new EE data sim on rolling monthly contract. The Apple Music deal wont work with this?

(i wish HUKD wouldnt delete the last character of every comment I submit. Removing the final period is usually no big deal, but in this case removing the question mark changes it from a question to a statement)

I took the trial, it was cancelled in less than 1 month, Apple Music is horrible, so many bugs. Greyed out songs anyone? It even managed to grey out quite a few song in my library that I own. I can't be bothered sorting that out. I just want it to work.

I'm in the same situation but don't fancy signing up for a 12 month contract

"This Offer is not available to customers on a 4GEE WiFi or Tablet Price Plan"
Again spoke to CS and if I upgrade my 30 day 32GB allowance for £14.50 to a 12 month contract that will cost £29 a month they'll let me have it.
Nice retention deal...

Can the free data be used for anything else other than Apple music?

Thanks...

No, if you've had the free trial from EE before you would only be eligible for the free data.
Someone above says they were able to get it after chatting to EE even though they'd had the free trial so it may be worth your while asking them. Worst that can happen is they say no but you'll still get the free data.

Can i ask if I'm currently halfway on my free 3 months trial, can this "stack" on top of my trial period? Thanks...

thanks. i refresh few times and it working after that....just take a while...
cheeers

If it was like the BT Sport app you could do it via your account.

I went on online chat today and explained i had previously had 6 months free when I joined EE and had since cancelled the membership....asked if I was eligible for this deal. They have added 6 months free apple music to my account and Data Streaming :smile:

Anyone else have more than one finish date for your Apple music showing in the add-on of EE app?

​EE t&c categorically says if you are roaming, data wont be free.

I would think so but I'd ask EE just to be sure.

Does anyone know if this applies when abroad? Going to Spain next week and this will be handy to stop me using up all my data.

You might be having the same problem as me, received the same text and phoned customer services, there is a problem if you're using a data only SIM in a WiFi device. She said she's going to look into it and call me back.

Fingers crossed...

did it yesterday.... here are the steps:


1. sent text MUSIC to 150

2. text from EE:
You're just a few steps away from six free months of Apple Music with the data on us! That means during the six months, when you stream or download music in the UK, we'll cover the cost of the data (just make sure you have some of your data allowance remaining). To get started, reply YES to this message to confirm you've got the bill payer's permission. You can cancel at any time. After six months, Apple Music costs just £9.99 a month.
If you're already an Apple Music member and you'd like six months' streaming for Apple Music on us, reply STREAM to this message. The Apple Music app is available on iOS & Android.
For more info, details about streaming and terms, including what information we use to personalise your service, visit ee.co.uk/app…sic

3. replied YES

4. text from EE:

Great, we'll add this to your account. When it's done, we'll text you a link to verify your six free months of Apple Music membership. Just click the link to get set up. It may take up to 24 hours to receive this message.

5. next text from EE:
Your free 6 month Apple Music membership with streaming on us has begun, you just need to verify your account. Click itunes.apple.com/car…ier to verify.

6. logged into my EE app, and the addon apple music with free streaming is there.

7. clicked on the link from the last text message, it asked me to download the app and then once I owned the app, it verified my account. (need your EE SIM in your phone)

8. I was asked to create an Apple id, which I did. At the last stage it asked me to add a payment method, I chose "none". And then Apple music started working.


Note:
* I didn't have to provide my payment card details. If I don't cancel by 6 months, EE will anyway do carrier billing. In fact as per T&C they will anyway do that from next bill and give discount on the same bill.


* I checked and no data is being consumed from my mobile data allowance.

* If you don't have a current Apple music subscription, you DON'T need to send text STREAM to 150.

Hope this helps someone. :sunglasses:

I've got the live chat people telling me I don't qualify as I only have a data sim

Phone 150 EE Customer service from your mobile

You won't be able to do that I'm afraid. It's tied to your account and phone number.

ee.co.uk/con…pdf
see clauses no.19. you have to cancel your current subscription.

i have setup, but when i click account to verify, it stated i do not have account with Apple.
I guess is due to my actual phone number and sim card number is not the same. (my number was transferred)
Do anyone know how can i contact EE regarding this?
thanks

Has anyone set this up yet? I want to give it to my niece for her to use. Is that possible? How would I go about it? Get her to install the app and give her my phone number? Any help appreciated

TEXT Stream to 150 to setup Free streaming!

What if you already subscribe to Apple Music?

I pay £14.99 per month for Apple Music Family so my wife and eldest son can use it - can I benefit from this offer?

Can I get the free streaming on my phone?

Or maybe I could cancel the family membership and my son and wife can use the 99p Amazon Music or 99p Spotify or free Google Music trial? My wife doesn't really use it.

I can't find anything on the EE site about this.

Great, thanks

Pretty sure you have to do that through EE. If you log into your account it will be listed under add-ons.

I signed up to this today, and now have full access to Apple Music, but there is no way to manage my subscription or cancel. I had a look online, and there is supposed to be an option to view/manage subscriptions within your Apple ID settings but I don't have it....

How does one cancel an add on when the time comes? Or can you do this in advance?

Were you still a current subscriber? I've cancelled my subscription which was current until the end of the month but had already tried to activate the deal. At best I'm going to miss a couple of weeks of free. Hope it all works and the 6 months free will show come the 1st.

Fantastic. Thank you. Just set up super easy. Was paying the £9.99 a month for that's £60 saved.

No idea why it's doing that. The URL I have in there is the correct link for the EE Apple Music page. Something dodgy going on on the HUKD side of things that's redirecting it to Three.
ee.co.uk/why…sic

Why does the link direct to the Three site? Are Three and EE, the same network now?

When's the last chance to redeem this offer??

TEXT Stream to 150 to setup Free streaming!

I opted in to this deal today as a first time apple music subscriber however it did use all of my data which it should not of. Customer services fobbed me off with an excuse and gave me 500mb free data and told me to call back tomorrow.

You could say this about anything. For people on EE though, it's a good deal.
I pay £14.99 a month for 30gb data on Three with Spotify. I still think this is a good deal, and can vote accordingly.

No I haven't. I've not heard anything more from EE since the initial text. To be honest, without Chromecast it's not that interesting to me. I also HATE Apple and their closed ecosystems - it's not the basis on which the internet was developed. I can't be arsed to set up / revivify my AppleID either. All that aggravation just to save £10 per month vs my Google Play subscription. Mind you, Google Play app is a bit rubbish too. Might be time for me to move to Spotify...although I hear that's optimised for iOS and not so good on Android either.

I agree good meh comment was ungrounded but apart from that I think it is relevent, someone considering switching to EE for this might think twice if they prefer Spotify? Just a thought

friends, do we need to create an apple id? How do we redeem the offer? Just downloading the Some music and start using? How to authenticate it's you?

just activated mine. use the app songshift to transfer music likes/playlists from spotify

Just activated mine and it’s showing in my Addons in my EE and to expire 18 jan 2018 after which I get charged monthly

You start your subscription ?

I'm on android too and I'm using my subscription now.

I just text Stream to 150. Got instant reply
Love Apple Music? We'll cover the data to stream or download your favourite music for six months (just make sure you have some of your data allowance remaining). To get started reply YES to this message. For more info, details about streaming and terms, including what information we use to personalise your service, visit ee.co.uk/app…sic
Then
Great, we'll add this to your account now. When it's done, we'll text you to let you know.
Ready to stream now.
Great news, your six months of streaming for Apple Music on us, has begun! Simply download or open the Apple Music app to get started.
Thanks very much op, appreciate it. I still don't understand why ee never text me like lots of people here have been getting texts to let them know about it?

It says no data charges on the text I was sent about it

Might work if you cast your entire screen but it's unlikely to work via a direct Chromecast button as Apple would have to implement it.

Thank you. And can you cast to chromecast from the app please?

It's a freebie, who cares if it's not that good always one person that moans

The text I received mentions 6 months of Apple Music plus they will cover the data used for the music.

For clarification this is the text I received:
From 19 July you can get six free months of Apple Music, we'll also cover the data you use to stream and download music without using your data allowance. We'll be in touch soon with more info.

Theyve mentioned it to me

Ignore him. It's just the way he is - he's posted just 3 deals in more than 6 years and spends his sad life sniping at others. :sunglasses:

"We're sorry - to get free access to the millions of songs available on Apple Music you need to be on an EE pay monthly mobile or Sim only plan."

Er, I am on a pay monthly mobile. What gives?

I had a 3 month student trial that expires on the 19th so I won't be eligible??

Meh no 3G never mind 4g on Vodafone within 30 miles

Maybe not, but there are too many who lurk on here ready to fire off comments without the slightest attempt to validate what they are saying.

Vodafone deal is crap as compared to EE deal of free BT sport for 12 months. With EE voucher that no one can beat. I pay £9.99 for 30GB data (unlmtd talk.text.EU data roaming.BT sport and Apple Music). Hot from me

Got a text today about it & the free data. Excellent finally can use though not new to EE

hotukdeals.com/dea…372

Get an LG Stylus 2 and you get a very good DAB radio built in, no data charges at all and battery lasts 50+ hours. Phone works very well too, much better than I thought with the specs.

I am an android user and have Apple Music, i use it on my s7 edge as i did on my iPhone no difference, regards

**** off. Just activated my 24 months free Spotify contract on my account thanks to this legend.

Just checked a review of Apple music as I got the EE text too. I'm an Android user. According to the review, you can't use the Apple Music app to actually play the music. Surely that's not correct. Also, it doesn't cast to Chromecast.

For me, if either of these is actually true, the app is utterly pointless. Free or not.

Can anyone confirm from direct experience?

You can get it now. Text Music to 150. Then on 19th text STREAM to 150 for the data bit.

Yeah, it already says that in the description.

Exactly, supposing hypothetically I felt I could create a better product than Apple Music. How am I going to compete on a sloping playing field like this? Even if mine was better it could not compete because no free traffic.

my tex from ee

Hi G, get free Apple Music, our treat.

From 19 July you can get six free months of Apple Music, we'll also cover the data you use to stream and download music without using your data allowance. We'll be in touch soon with more info. Text STOP to 1234 to opt out from marketing.

Just to clear things up, i have it on very good authority that the Apple Music will not be included with the offer if you have already had a free trial on the account, the Apple Music only comes free if never had the offer before, however i cannot confirm if this included those that were given the offer but never redeemed it from the onset.

Customer eligibility
· Available to all new, existing and upgrading customers on 24 month EE Pay monthly plans or 12 month and 30 days SIM plans (6 months free not available to customers who have already had 6 months free with EE)

This is the exact message I've received today from the EE... get free Apple Music, our treat.

From 19 July you can get six free months of Apple Music, we'll also cover the data you use to stream and download music without using your data allowance. We'll be in touch soon with more info. Text STOP to 1234 to opt out from marketing.

I'm in the middle of 6 months free apple music.
It seems obvious to me that EE are capable of sending different texts to different people??
If you've had a free apple trial before, you'll get free Apple data streaming for 6 months.
If you haven't had a free trial before, you'll get a free trial and free data streaming.
My text reads:-
Hi, we hope you're enjoying Apple Music, here's an extra treat from us. From 19 July you can get six months of data to stream and download from Apple Music, on us.

Same. I received a text couple of weeks before it ends, and replied with STOP MUSIC and received confirmation I wouldn't be billed.

Just got the text today, saying 6 month free Apple Music and free data streaming and downloading music, from 19th of July

EE deal is crap as compared to Voda deal of free spotify for 12 months or 24 months. With Employee Vantage from Voda no other operator in the UK can be valuable and able to beat. At the moment, if your company offer Vodafone Employeevantage, you get 30% off on simo tariffs. I pay £17.50 for 25GB (unlim talk.text.EU dataroaming.spotify prem). Cold from me.

Lower quality streaming and a company that for years has been riddled with stories of how they don't pay the artist's! Not forgetting the peer to peer problem of Spotify using peoples computers to share over 100 connections !

We used to use it cos it was easy but as we have friends that are musicians , we've ditched it, see the recent story only this week how Spotify have filled their playlist with fake artists ! what scumbags Spotify are if this is true!!
We spoke to a friend who deals with music business and he told us the've known about this since last year, & it is true but what can they do about it..

musicbusinessworldwide.com/spo…ts/

We will never use Spotify again, we don't use Apple Music as we can't afford it so back to sharing our own music and Amazon's free lot with Prime. I'd take Apple Music if we can get it form EE though :smile:

received the text today, clearly states that the data is free. I upgraded 6 months back.

If I leave EE does the 6 months free continue?

very vague comment which i am sure can be aimed at pretty much every retailer selling ANY product.
Customer service is ofc always important whoever you deal with, but generalising doesn't help much does it?

**BTW regarding the offer, i also got the text which clearly states Apple music is free along with the data used over the 6 month period

Tbh I took out the six month trial of this last year, I had texts saying it was due to expire about two weeks before the trial ended and cancelled it via text which happened without any bother.