Bizarre. You are on a money saving site and stay with a company who are charging you too much compared to the competition because the competition 'may' increase the price at some stage in the future? Oookkaayy. You are the reason so many foreign companies can't wait to get their hands on UK companies lol. SIM Only deals are getting cheaper not more expensive....plus this is a 30 DAY CONTRACT so they will be wary of increasing the price given the fact customers can exit penalty-free within 30 days.

If you use Internet Explorer the payment site will work. This should be in big bold font as part of the OP in all Plusnet SIM threads.

Same happened to me multiple times. Never took any money but gave up in the end after trying multiple days including the day it went live. Sod em

Is this deal expired then ? i'm getting session expired too...

GRrrrr... tried 4 times with 2 different cards. On 2 occasions it said payment not taken the other 2 it asked for payment card for £10 and then flashed the Bank verification bit and then session expired.

Will need to check with my bank if any money was taken. :disappointed:

No I gaVe up and argued for a better retention deal with my existing provider EE as it's double speed 4g and definitely does tethering. I got 6gb plus unlimited min and text for £11.99 so was happy with that as not fussed about the 30 day rolling contract length and they gave me a 12 Month contract which is fine with me.

So to summarise, plusnet lost a customer through their inability to make their website work as I was pulling the trigger and spent three days trying to. They onbviously don't need my money...

Manage to fix it? Im getting it too.

No

do I give them PAC code before connection at payment stage?

30 day rolling contract means just that, you have to give 30 days notice to leave and there would be no penalty charge for leaving.

You have to give 30 days notice to leave.

Are you sure you can leave penalty-free any time you like? On the website I read about having to give them notice.

Plusnet does not support short code SMS, and it looks like it does not intend to support them in the near future (I believe they would need to pay EE for the privilege). If you currently require the use of short code SMS replies, do not switch/buy. I will be cancelling my contract (within the 14 day period) having learnt this information. It should be in big **** off letters on the website. I think the only other network to not support this is SKY. Very bizarre indeed.

I've got two sims in my name. My daughter uses the second one with a £2 cap limit.

It is probably the best deal out there for users like me who wan't a rolling month to month deal that isn't on 3's network and need say 500 plus mins and 2GB plus data.

I certainly don't need more than 5gb data. So paying 15 quid for 20gb data is good if you need the data. If you don't need the data paying 5 quid more just because it looks good value on paper is daft.

Idea is getting the network and bundle to cover you for as little as possible.

This is a brilliant deal for me.

Own my own new handset and with contracts changing all the time and possibly moving address then a month to month roller is better than 12 month sim only.

Never been a customer of PlusNet but this seems like a really good deal if they’re a good provider

Yes. I did. Increased my 4gb to 5gb allowance. No change in my monthly cost. Plusnet very good customer service.

Lack of shortcode support is a dealbreaker for me. What if my bank asks me to confirm a transaction or enter an OTP? How would it work with 2-factor authentication? Stupid that they don't support them.

Does anyone know if ID mobile do?

30 day contract vs 12 month contract. No contest!

Thanks for that, was going to wait until 1st August just so DD came out 1st of the month, but have ordered it today as it does clearly say that they can remove the offer at anytime.

On the plusnet website says 10 days remaining to the end of this offer but the information below "legal bit" says offer available between 17th July and 30th July 2017 so it is only 2 days remaining.

Torn between this deal and the Virgin 2500 minutes/unlimited txt/4GB data, £8 pm but 12 month contract hummm confused confused confused

Just used livechat to upgrade to this deal

Session timeout here too, or card payment site error :/
Also Kaspersky intermittently reporting the payment site as a phishing site.
Any one managing to but this today?

Oh and EE network is **** round here

That's a bit concerning considering that talktalk still use 3G and plusnet should be utilising 4G,I guess EE coverage is not as good as the adverts suggest

I am trying to help you as you are not sure if you need that extra 1gb data or not.

Would you like bank log in details as well? It is not appropriate to ask for someone's account details.

Not sure, do you use a lot of data?
Private Message me your EE username and password and I'll look through your bills and tell you if you need that extra 1gb
Also this is on a 30 days contract

Is it worth to move from EE (4GB/ unlimited min/text £10 month)?

My SIM arrived this morning (22 hrs from order). So far so good. Signal strength and data speeds are similar to my old TalkTalk (Vodafone) sim in the areas I live & work.

Not sure do you use a lot of data. Private Message me your Plusnet Mobile username and password and I'll look through your bills and tell you if you need that extra 1gb

Just signed up over the phone very easy and helpful on the phone, I waited 10 mins. took about 10 mins.

I keep getting session timeout every time i try to pay using safari on iOS or MacBook so getting a bit annoyed now. Was happening all last night too. Don't understand why it's so hard to make a webpage work! Putting me off now

Should I change to this from the £12 6gb 200mins ultd text deal from a few months ago? I was previously on the 4gb Unlt mins and texts for £10 introductory offer so don't mind losing 1gb

Re: SESSION TIMOUT problem.. Plusnet chat have told me the money is in pending state and won't be debited. I asked them if the problem had been fixed and they said no and that they had been obtaining screenshots to send to head office about the problem.

I asked if it was down to which card was used, which browser etc and they didn't know.

I personally failed using MS Edge and HSBC debit + MS Edge and Lloyds Mastercard

Might try with Chrome but really dont want all this hassle.

I have been with Tesco for a few years. The deal I have is no better than the deals available to everyone else. I'm also getting more signal issues. I'll be jumping ship.

I've never been charged by BT Mobile. Odd.

LOL. It doesn't mean you can only stay with them for 30 days, it's the length of the commitment! After the 30 days are up you are effectively out of contract so can leave penalty free any time you like. But you don't HAVE to leave lol...

Cheers buddy

You won't be able to cap it £1 anymore if you sign up with plusnet minimum is £2 BUT if you signed up with life mobile then minimum was £1 which u can keep.

We left when plusnet kicked off deals too, wondering how long GiffGaff will last....

hmmm ok... if you delete the mms apn from your phone your not sending an mms, its just a plain sms :smiley:

So after finding out you cant message short numbers, im no longer going for this.

I want the Virgin one but you need to be a customer, my dad has it but i dont want to pay for this through him. Is there a way to do this so that i use his account and the from then on its through me?

On on Pay as you go and new to this, would i in someway be able to get this too work or would it only work on contract?

So can this data be used overseas also

Think you will find words are used, rather than sounds.

exactly and they normally only review when they have a complaint, good service hardly every gets praise, thats why checking JL shows just that.

You cannot rely 100% on reviews you need to try and test it yourself, reviews can be a used to get an idea of an product or a service. End of the day reviews are someones opinion.

one reason and one reason only, that one is posted by a mod, on behalf of the site and if anyone tells you there isnt special heat given to those deals then I dont believe it, just look at that deal and the other recent £5 deal posted and compare them with all other plus net deals.

have a look at everyones favourite John Lewis and then come back and tell us what you think of trustpilot/

what?

Never been charged with any provider - not luck I'm afraid, just your phone.
If in doubt, delete the MMS settings from your phone - nobody uses them anyway.

Is there a limit to the number of sims one person can order

I only need this 2 weeks of usage. Will I be able to cancel this after 2 weeks and them not charge me for the next month?

Just seen your post no one in my family on EE is there any other way to get a signal box also don't know how they work regards Roy

Well said, most people aren't inclined to leave reviews when they get something that they pay for. In this scenario with telecom providers you're hardly going to leave a review to say WAHOO I got mobile signal i'm included in the 99% uk coverage! Also I even got the 4gb of data I was promised! It is a place to show where networks have shortcomings imo.

I received this exact deal this month for parents contract. Was paying £12.99 for 2gb, ultd txts & mins and told retentions of rival deals (plusnet and virgin).

4gb and ultd txts & calls for £10 direct is a good deal if anyone is near their contract end date look to push for that.

Just gone through the process and got a Session Expired notification. I feel silly for not heeding the warnings above now. I'll give em a ring later. :disappointed:

On another Plusnet thread people have mentioned that you can just ring them up and get them to put you on the new tariff.

Oh and I've also jumped ship from Vermins 3g 1GB for £7 to Plusnets 4g 3.5gb for £8.50 and I'm very satisfied. Vermin only offered me 3gb of 4G data for £10 but wanted me to start a 12 Month contract. Needless to say I told them to GTF (in a polite way)

Looks like a good deal. But for example when I will visit Spain and call to local Spain numbers,again will be without extra charge?

Well you've been very lucky.

Jumped on the 3.5gb data deal last night from plusnet, if I buy this one and send the other sim back, will they refund me?

I phoned EE to cancel and was offered 4GB 4g data / Unlimited calls+texts for £9.99 per month on a 12 month contract. Not as good as this deal,but might of interest to people who don't want the hassle of changing providers! :sunglasses:

I just spent 36 mins on the phone about this.

Mine went through three times. The money is not so much the problem, as they said it won't be taken - just pending - what I don't like is the fact that 3 credit searches will show up on my history. Their advise? Call Experian. Brilliant. So, I have to pay a fee to clean up their mistake.

If you only went looking for a mobile provider using Trustpilot reviews you'd never sign up to any.

Every UK Sim card can be used in Europe at no extra cost. this one does include Roaming in 40 countries including EU.

Yep.
Those that got the "Session Timeout" message will find that their bank accounts have been charged.
So for each time you tried and failed, you will find that £10 has been deducted from you account.
If you ask Plusenet, they will say they do not know if the order has went through.
Just told them to cancel and refund my money.

I've never been charged with Vodafone for it

The website is down so you have to call in. A 15 minute wait which isn't too bad.

All networks will, it's a MMS, use WhatsApp

Is this really the best sim only deal at the moment? I'm currently on £11 a month with EE but comes with 16GB of data, this is a cash back offer and the cash backs just finished making it £20pm :disappointed:

Can I ask anyone who is already with PlusNet mobile, do you get charged for sending a text message with an emiticon in it? I'm looking for a new deal to start in the next week or so and almost signed up for the BT mobile sim only deal until I found out that they charge 40p per text with an emiticon in it and always thought that PlusNet was part of BT. Thanks

Did you get a confirmation email though? I've had no emails after the timeout.

EDIT - Just checked and it's taken out three lots of £10 for me. Sneaky %^$£

Is it worth to move to Plusnet? The deal looks great but negative trustpilot reviews put me off.
EE offered me £10 month 4GB/unlimited min/text

I tried it twice last night, got the same timeout but today my account shows they have taken the money twice!
Need to get on to them to get it refunded now! Might be worth checking your bank account to see if they have taken the money from your account too

It's their system. Crashing. Contacted them on chat and they said call this number. . . Called it and there's a huge waiting time. Yeah. Forget it.

Hot Deal!!

Just signed up with no problem at all.

Session timeout. Tried with 2 different cards.

Tried this twice now and I get a session timeout at the final payment page. So bloody annoying filling it all out just to have the site crash. Well, they've lost a potential customer.

Will I be able to use this abroad as some sims do??
My BT 12 months sim finishes in august and I could give a leaving date now.
Just going to canary islands first 2 weeks in September so that would be really useful :smiley:

Try to get an EE signal box. Mine works flawlessly.If someone in your household has an EE account, just call them and get them to send you one for free. EDIT:- Who's going to try and get £12.50 cashback too...... QUIDCO

Never found it a hassle switching mobile providers, but who said you'd have to do it every 30 days? You have a 30 day contract on this one, so if you aren't happy with price then you leave and go elsewhere and either sign up for the same 30 days or a 12/18/24 month contract, just because the contract here is 30 days doesn't mean you have to switch every 30 days...

Great deal however trustpilot reviews are so low and negative!

All I can say is I was unable to reply to a short code sms...

Oh, and this:

https://community.plus.net/t5/Mobile/Plusnet-mobile-does-not-support-shortcodes-to-sms/m-p/1426113#M3416

Hi there, how may I assist you with your Plusnet order today?
chris
at 11:09, Jul 26:
Hello, I am thinning to join your network but Is it truth that Plusnet do not support short code text numbers?
Alex
at 11:09, Jul 26:
Hello Chris.
Alex
at 11:09, Jul 26:
I'll be happy to assist you with this.
Alex
at 11:09, Jul 26:
That is not true.
chris
at 11:10, Jul 26:
so if i get any message short number from my bank or employer, will I be able to reply?
Alex
at 11:11, Jul 26:
Yes you will.
chris
at 11:12, Jul 26:
Do you have any limitation regarding to network and services comparing to EE?
Alex
at 11:12, Jul 26:
We do not have any limitation comparing to EE.

Who really needs the hassle of having to switch providers every 30 days?

Thanks, gonna try contacting them to switch as I'm current mobile customer, no other company has let me do that, always have to port out then port back in.

Edit: Switched with live chat, very easy, no faf of porting out then back in.

Hope this link helps you decide. Plusnet shortcode answer

Heat added

hi, thanks for posting OP.
Need to get a sim only for my daughter :smile:
just wondering, why this deal is not hotter then the 3.5GB 4g Data / 1000 Mins / Unlimited texts at £8.00pm posted on here? do i miss anything? any answers welcome xx thanks

I've had this deal for ages and honestly can't fault Plusnet. The call centre are Uk based if you have any trouble. I cap mine at a £1 so you never get any nasty surprises and they even warn you when you're getting close to using up your allowances.

I'm with Tesco mobile, and although this deal is better, I fear that they will ramp the price up every year, whereas Tesco have not done that since I've been with them , 6 years , so for that reason I'm out !

Believe the minimum cap is £2 from memory. How does this compare with other suppliers? I know you can't cap on Virgin, which is why we're leaving.

FFS why dont these people just paste these so called "deals" in the original POST. you dont get paid for posting.

If only they didn't use EE!! Been on Vodafone, Orange which became EE, now O2 and EE were by far the worst of them, customer service wise and signal etc.

GiffGaff is garbage. Yeah they're cheap but the 4G is a lie.

Good deal, **** Carrier though!

We had to phone an 0844 number and they credited account to make sure we stayed within the cap! was a nice surprise. Although an expense £10 call

What is their Smart Cap? Can't find anything about on their site.

Yes I have

Thanks for this

I meant in general. Not dissing this particular deal in general, just the phone market. I'd expect Unlimited Texts/1000-5000 mins/10GB for about £10.

5Gb for £10 on a 30 day contract is a good deal as its available for everyone, unlike your Virgin one.

Part of the reason I left Life/Plusnet was whenever I got a fraud warning from my bank, I couldn't reply to confirm anything as it was a short code. Only happened 2-3 times over a year, but bloody annoying.

Anyway, when did 5GB for £10 become a good deal? I'm currently on Virgin on a 20GB rolling (and rollover) month contract for £15. More data than I need, but seems stupid to drop down to 5GB for only a fiver less.

This is quite brilliant! HOT!!

Is it truth?
Plusnet do not suport short code text numbers. For those who do not know about short code text numbers your NHS, Energy company. Goverment , banks.etc. all use this system when contacting you and you cannot reply back to the text as plusnet have blocked replying to short code text numbers.

I got emailed about this as an existing broadband customer, slightly different link though, not MSE, same prices... also an existing mobile customer so rang them and switched. Got the email today. Just in case this helps someone.

Highly likely yes but you need to try

On mse website it says NEW plusnet. Have any exisiting plusnet mobile been able to switch?

just read t&c
Available to new and existing customers signing up at http://www.plus.net/mobile/deals/5gb/mse/jul17 or by calling Plusnet between 17th July and 30th July 2017.

Does anyone know if there is a maximum call length for any one call, ie on most home line call plans it a maximum of 60 minutes & then they start charging you.

Do they have an app or Wi-Fi calling when there is no signal

If you ring them up or live chat tell them about it and they will put you on that plan they are as good as gold

Ain't showing on the website??

Well it looks like they are about to lose my custom too! :smile:

Nice find £5 cheaper than my current GiffGaff SIM! Will GiffGaff price match?

I found this on the MSE website, you may have to link in through there to get it!

Click on the link at the bottom rather than the Get Deal button. Shows as 13 days left to get the deal.

This isn't showing for me....